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IT department 'will disappear within five years', SaaS maker says
...as core computing services are increasingly delivered via the internet, according to software as a service (SaaS) firm Nasstar. Nasstar CEO Charles Black says that by 2013 web-based applications in the workplace make IT departments redundant... http://www.computerweekly.com/Articles/2008/03/27/230016/it-department-will-disappear-within-five-years-saas-maker.htm
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IT staff bogged down with mundane tasks
...management are putting increasing stress on skilled IT department staff, according to new research. Desktop-on-demand firm Nasstar said that support staff are spending too much time on the IT equivalent of "vacuuming and washing the dishes". ... http://www.vnunet.com/vnunet/news/2220149/pc-admin-wasting-workers-time
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