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EDF Energy is to cut maintenance costs by deploying mobile routing technology to monitor...and remedy problems remotely. Roger Yeo, senior product manager at EDF Energy Networks, said, "The system means we no longer have to dedicate time... http://www.computerweekly.com/Articles/2008/05/09/230619/edf-energy-cuts-costs-with-mobile-routing.htm
SMEs EDF Energy improves customer servicer with SAP CRM EDF Energy's household and small business customers...or largely paper-free processes. EDF Energy technicians and service staff access the... http://www.computerweekly.com/Articles/2008/06/30/231288/edf-energy-improves-customer-servicer-with-sap-crm.htm
...Business Intelligence Software EDF Energy cuts mainframe data congestion with datawarehouse EDF Energy, one of the UK's largest electricity...datawarehouse application manager at EDF Energy, said, "Our recent acquisitions... http://www.computerweekly.com/Articles/2004/10/25/206188/edf-energy-cuts-mainframe-data-congestion-with-datawarehouse.htm
EDF Energy rolls out faster customer field contract...Savvas Posted: 12:04 05 Mar 2008 EDF Energy has developed a faster customer contract...advanced contact centre in the whole of EDF Energy," said Lee Turner, new customer relationships... http://www.computerweekly.com/Articles/2008/03/05/229708/edf-energy-rolls-out-faster-customer-field-contract-contract.htm
...complete the tasks they need," he said. Energy suppliers (mark out of 100, and percentage change from 2007) EDF Energy 76 +22 npower 75 +13 British Gas 64 +11 Scottish & Southern Energy 61 +26 Scottish Power 57 +9 E... http://www.computerweekly.com/Articles/2008/12/03/233703/utility-firms-improve-online-experience.htm
...the very best they can be," said Coe. BT becomes the fifth Tier One Partner for London 2012, after Lloyds TSB, EDF Energy, adidas and British Airways. Deloitte is a Tier Two supporter. SPONSORED LINKS http://www.computerweekly.com/Articles/2008/03/06/229743/bt-becomes-communications-partner-to-london-olympics.htm
...Tube Lines is another PPP, and maintains the Jubilee, Northern and Piccadilly lines. Among the PFIs are Terminal 5, EDF Energy Powerlink, and Citylink Telecommunications consortium. One of London Underground’s major successes was getting... http://www.computerweekly.com/Articles/2006/05/25/216127/project-management-getting-everyone-on-the-same-track.htm
...News All Related News Computer Weekly The Web BT puts live chat on support siteDate: 11:03 25 Jun 2008 EDF Energy improves customer servicer with SAP CRMDate: 17:38 30 Jun 2008 Hot skills: Dojo encourages Ajax innovationDate... http://www.computerweekly.com/Home/training/231181/dojo-training-and-skills.htm
...environmental impact of their IT infrastructure. The Green Technology Initiative has commercial backing from Cisco, EDF Energy and Global Crossing, as well as the support of the Department for Rural Affairs. According to analyst firm Gartner... http://www.computerweekly.com/Articles/2007/05/03/223604/green-it-initiative-launched.htm
...gives new IT boss an MD title EDF Energy, one of the UK’s largest energy...below. But Benoit Laclau has become EDF Energy’s IT MD and will be responsible for...improvements programme is effective. EDF Energy was created from the integration... http://www.computerweekly.com/Articles/2005/02/24/208499/edf-gives-new-it-boss-an-md-title.htm

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