Results for the tag, desk team.

Find the latest news and information on desk team from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - DESK TEAM

Linklaters revamps service desk with SDI accreditation

News
| www.computerweekly.com
| 14/04/2009

...high standard of user experience, and to give our service desk analysts a goal to work towards. Each of the 14 service desk team members achieved an individual SDI qualification, which took around a year to complete." The year-long process... http://www.computerweekly.com/Articles/2009/04/15/235625/Linklaters-revamps-service-desk-with-SDI-accreditation.htm

Service desk woman paid less than men

News
| www.computerweekly.com
| 03/12/2008

...counterparts. This is a perception it is not the case in reality." The survey of 257 IT Service Desk Managers, IT Service Desk Team Leaders and Service Desk Analysts found that men were more likely to demand a pay increase compared to women. More... http://www.computerweekly.com/Articles/2008/12/03/233712/Service-desk-woman-paid-less-than-men.htm

Barclays praised by Help Desk Institute

News
| www.computerweekly.com
| 28/09/2007

...Help Desk Institute (HDI) for the quality of itsIT Service Managementon a global scale. The bank's IT Service Desk team, which has 280 staff, achieved the highest possible score in all eight of HDI's assessment categories. These are... http://www.computerweekly.com/Articles/2007/09/28/227076/barclays-praised-by-help-desk-institute.htm

Next move: How do I move into management?

Expert-Panel
| www.computerweekly.com
| 27/02/2007

...after the in-house PABX. Currently I am doing second and third line support plus covering part of the role of service desk team leader. I have attended and passed the ITIL service desk operator and the ITIL service management foundation certification... http://www.computerweekly.com/Articles/2007/02/27/222116/next-move-how-do-i-move-into-management.htm

How to escape Tupe traumas

In-Depth
| www.computerweekly.com
| 14/11/2002

...concerned that their job will change - or worse still, that they will soon be out of a job. Pauline Powell, service-desk team leader on the DVLA contract at Fujitsu, says it makes some people feel like a disposable commodity. "I had been... http://www.computerweekly.com/Articles/2002/11/14/190988/how-to-escape-tupe-traumas.htm

All Other Computer Weekly Results

All ResultsNews and blogs from the web - DESK TEAM

Perot Systems Named 2009 Winner of IT Service Desk Team Excellence Award (PR Newswire)

pressrelease
| finance.yahoo.com
| 08/06/2009

...Systems Named 2009 Winner of IT Service Desk Team Excellence Award Ç On Monday June 8, 2009, 2:00...we are very proud of the Service Desk team for their unwavering dedication and...Barnes added. "While our service desk team is a network of support centers around... http://finance.yahoo.com/news/Perot-Systems-Named-2009-prnews-15467317.html?.v=1

Press Release: EMC acquires leading IT Service Management (ITSM) Software provider, Infra