...For most companies, no marketing lever is more efficient and effective than customer advocacy, especially given the decliningvalue of traditional marketing channels. Companies use a variety metrics, including likelihood-to-recommend scores...
http://www.ecommercetimes.com/rsstory/67790.html
...For most companies, no marketing lever is more efficient and effective than customer advocacy, especially given the decliningvalue of traditional marketing channels. Companies use a variety metrics, including likelihood-to-recommend scores...
http://www.crmbuyer.com/rsstory/67790.html