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Webinar: Successful customer management anytime anyplace
...Computing Webinar: Successful customer management anytime anyplace Successful customer management anytime anyplace Watch now ...focusing on what solutions can improve customer management. How such applications will likely... http://www.computerweekly.com/Articles/2009/08/24/237408/webinar-successful-customer-management-anytime-anyplace.htm
White paper: Front-to-back-office integration: The final piece in the customer-centricity jigsaw
Independent research suggests that the area of back-office connectivity is not adequately addressed by many CRM implementations. Where this is the case, customer data cannot be shared effectively and business processes are punctuated by errors, delays and paperwork. Over the long term, this will http://www.computerweekly.com/Articles/2009/11/19/239097/White-paper-Front-to-back-office-integration-The-final-piece-in-the-customer-centricity.htm
Customer management technologies for SMEs
IT Management Customer management technologies for SMEs New Asset This second supplement...Right at the top of any list of potential benefits is improved customer management. Read article >> Get smart: get closer to your customers... http://www.computerweekly.com/Articles/2003/11/17/198572/customer-management-technologies-for-smes.htm
White paper: On-Demand or on-premise CRM: 5 things to consider before making your decision
This whitepaper examines the five most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. These considerations are broadly categorised as the following: 1. User empowerment 2. Investment timeline and total cost of http://www.computerweekly.com/Articles/2009/11/19/239089/White-paper-On-Demand-or-on-premise-CRM-5-things-to-consider-before-making-your.htm
Customer Management Applications News
More Tech-topics A-Z Featured Jobs Digital Marketing Executive Web Analyst Business Analyst - Bishops Stortford , Hertfordshire IT Security Salesperson x3 - New Business ; Basingstoke IT Administrator More Featured Jobs GVL6-20091006.1 http://www.computerweekly.com/Home/research/tech-topics/231901/customer-management-applications.htm
White paper: the Benefits of Sage CRM Internet Architecture
Before investing in a CRM application, consider several aspects of the application including its features, support for existing and emerging technologies, initial cost, ease of use, integration with other applications, and more. One of the most important aspects of a business management http://www.computerweekly.com/Articles/2009/11/18/239320/White-paper-the-Benefits-of-Sage-CRM-Internet-Architecture.htm
The whats and whys of customer management for SMBs
...SMEs The whats and whys of customer management for SMBs Hindsight is a...eight years since the first customer management technology projects went...BT has coined the term ‘customer management’. “There’s an underlying... http://www.computerweekly.com/Articles/2006/02/08/214118/the-whats-and-whys-of-customer-management-for-smbs.htm
White paper: The Benefits of Sage CRM Internet Architecture
This document describes the underlying architecture of Sage CRM and explains how the application of its internet architecture can become a competitive advantage for your firm. http://www.computerweekly.com/Articles/2009/11/19/239086/White-paper-The-Benefits-of-Sage-CRM-Internet-Architecture.htm
The need for customer-centric CRM
Most CRM software is strongly focussed on the sales department. It was designed by first observing what sales people do, then attempting to monitor, automate and measure these functions. Unfortunately, for most businesses, it does little to increase revenue. http://www.computerweekly.com/Articles/2009/11/19/238749/The-need-for-customer-centric-CRM.htm
White paper: Harness the Competitive Advantage of Your Mobile Workforce through Sage SalesLogix Mobile
While users have been able to access basic contact details on devices for some time, truly mobile CRM is a new frontier that holds great potential to significantly transform the way mobile users can connect to and interact with business-critical information—driving revenues, productivity, and http://www.computerweekly.com/Articles/2009/11/19/239091/White-paper-Harness-the-Competitive-Advantage-of-Your-Mobile-Workforce-through-Sage-SalesLogix.htm
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Leading Japanese Online Retailer Rakuten Builds Super-Database for Marketing and Customer Management on Teradata
...Electronic Commerce, Contracts Leading Japanese Online Retailer Rakuten Builds Super-Database for Marketing and Customer Management on Teradata Scalable information infrastructure will leverage speed, power for maximum group synergy Download... http://www.prnewswire.com/news-releases/leading-japanese-online-retailer-rakuten-builds-super-database-for-marketing-and-customer-management-on-teradata-65167512.html
Meteor selects Intec for convergent billing and customer management: CommsUpdate : TeleGeography
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Customer management: Microsoft and TenDigits to deliver mobile access to BlackBerry
Customer Management Checklist
A giant leap for mobile customer management as Business Logi...
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Leading Japanese Online Retailer Rakuten Builds Super-Database for Marketing and Customer Management on Teradata
...Electronic Commerce, Contracts Leading Japanese Online Retailer Rakuten Builds Super-Database for Marketing and Customer Management on Teradata Scalable information infrastructure will leverage speed, power for maximum group synergy Download... http://www.prnewswire.com/news-releases/leading-japanese-online-retailer-rakuten-builds-super-database-for-marketing-and-customer-management-on-teradata-65167512.html
Get Connected With Customer Connection - Your Complete Customer Management Solution - Intro 1
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ICM INTERNET CUSTOMER MANAGEMENT
Pitney Bowes Business Insight Brings Industry-Leading Customer Communication Management to Call Centre & Customer Management ‘09
PIC Solutions is a unique, specialist customer management solutions company.
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