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Find the latest news and information on customer loyalty from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - CUSTOMER LOYALTY

Customer Experience Management – The next frontier for support centres
...the brand promise and measure the experience. It’s the employees—the contact centre agents, advocates or customer loyalty representatives—who deliver the customer experience. The technology must equip them with the right content... http://www.computerweekly.com/Articles/2009/10/13/238074/customer-experience-management-the-next-frontier-for-support.htm
Managing a service business in a down economy
In the current climate, service organizations need to have ultimate customer satisfaction and retention. From your customers perspective this means the right pe... http://www.computerweekly.com/Articles/2009/09/28/237839/managing-a-service-business-in-a-down-economy.htm
Offshore timebomb threatens customer loyalty
IT Services and Outsourcing Offshore timebomb threatens customer loyalty Flush with higher than expected operational and financial performance, companies are still ramping up their offshore investments... http://www.computerweekly.com/Articles/2005/11/17/213006/offshore-timebomb-threatens-customer-loyalty.htm
Cliff Saran’s FUD blog
...with your customers from your call centres anywhere in the world, is surely going to help companies retain and build customer loyalty. Salesforce, like most other SaaS vendors release major product updates several times a year, so it is staggering... http://www.computerweekly.com/blogs/it-fud-blog/
i2 battles to boost customer loyalty
Software i2 battles to boost customer loyalty Supply chain management software vendor i2 Technologies has unveiled a series of initiatives to boost user confidence. ... http://www.computerweekly.com/Articles/2003/05/16/194612/i2-battles-to-boost-customer-loyalty.htm
Datamonitor puts business spin on tech research
...failures early in the development process. Similarly, in retail, Neil Saunders, consumer markets director, said customer loyalty systems can help entice people to shop in a store or online, which is increasingly important as retail profits shrink... http://www.computerweekly.com/Articles/2009/11/16/239036/datamonitor-puts-business-spin-on-tech-research.htm
White paper: Ci t r i x MetaF rame Access Sui te: Access Inf ra s truc ture for the On Demand Enterprise
...applications several times a year. !Flexibility.Customer needs and requirements change rapidly. To maintain customer loyalty, CS must rapidly respond to those needs. !Manageability.CS has been able to provide a well-managed environment... http://www.computerweekly.com/Articles/2009/11/19/238754/White-paper-Ci-t-r-i-x-MetaF-rame-Access-Sui-te-Access-Inf-ra-s-truc-ture-for-the-On-Demand.htm
Communications gap causes software failures
...failures can destroy businesses. "Any failures will damage trust and confidence in a company brand and will damage customer loyalty." Dilbert Sudoku Puzzler Dilbert Sudoku Puzzler http://www.computerweekly.com/Articles/2009/05/07/235922/communications-gap-causes-software-failures.htm
Can traditional Call Centre applications ever catch up?
...your customers from your call centres anywhere in the world, is surely going to help companies retain and build customer loyalty. Salesforce, like most other SaaS vendors release major product updates several times a year, so it is staggering... http://www.computerweekly.com/blogs/it-fud-blog/2009/04/can-traditional-call-centre-ap.html
Sterling Insurance Group moves to Windows Server 2008 Terminal Services
...turnaround of insurance claims and quotes. "We can eradicate embarrassing delays, boost relationships and secure customer loyalty," said Hooper. The new system also enabled more flexible working, he said. "With Terminal Services in Windows... http://www.computerweekly.com/Articles/2008/05/23/230793/sterling-insurance-group-moves-to-windows-server-2008-terminal.htm
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All ResultsNews and blogs from the web - CUSTOMER LOYALTY

Customer Loyalty Program Goes Beyond Discounts and Coupons
...Subscription Services » Ç Reprints » Ç Grow Ç Customer Loyalty Program Goes Beyond Discounts and Coupons Ç Grocery chain Haggen encourages customer loyalty by giving shoppers cash back to use for future... http://www.cio.com/article/494617/Customer_Loyalty_Program_Goes_Beyond_Discounts_and_Coupons
Microsoft Word - SFDC_B Customer Loyalty final.doc
Bottom line benefit: address employee engagement to end steep turnover, grow customer loyalty
EYC Selects Netezza to Power Retail 2.0™ Customer Loyalty and Segmentation Solutions for the Retail
Nine Ways To Build Customer Loyalty
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All ResultsOther content from the web - CUSTOMER LOYALTY

MoneyGram International Expands Customer Loyalty Program to Canada - Zibb.com
MoneyGram International Expands Customer Loyalty Program to Canada MoneyGram International (NYSE:MGI), a leading global payments company, today announced the expansion... http://www.zibb.com/article/5647441/MoneyGram+International+Expands+Customer+Loyalty+Program+to+Canada
Customer Loyalty Strategies & Research, Customer Retention, Charlotte NC - The Daniel Group
Retail Customer Loyalty System Software in US
White Paper: Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation
NuCar Consulting - Customer Loyalty Programs - Loyalty Marketing
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