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Register | Login CRM helps EIC increase contract wins by Lindsay Clark Tuesday 20 February 2007 12:29 Mechanical and electrical engineering firm... http://www.computerweekly.com/Articles/2007/02/20/221791/crm-helps-eic-increase-contract-wins.htm
Software CRM helps ING to make extra £2.8m in first year ING Direct said it has achieved a 400% return on investment from customer relationship... http://www.computerweekly.com/Articles/2004/10/25/206216/crm-helps-ing-to-make-extra-2.8m-in-first-year.htm
...off to Microsoft for £1m IT deal >> February 2007: Microsoft releases SQL Server 2005 SP2 >> February 2007: CRM helps EIC increase contract wins >> October 2006: EMC and Microsoft cosy up >> October 2006: Carpetright boosts data... http://www.computerweekly.com/Articles/2007/11/23/225442/Microsoft-Business-Solutions-an-expert-view.htm
...your company they are dealing with a single entity, even if they talk to different employees and different departments. CRM helps your company unify its customer interaction by implementing a combination of policies, processes and strategies. It... http://www.computerweekly.com/DowntimePDF/Buyers_guide/CRM_Software_buyers_guide_styled.pdf
... by Arif Mohamed Thursday 15 March 2007 05:32 CRM helps businesses understand customer buying habits and demands...computer.weekly@rbi.co.uk Related article: CRM helps EIC increase contract wins CeBIT visitors want more... http://www.computerweekly.com/Articles/2007/03/15/222446/Extract-more-value-from-customers-with-CRM-software.htm
...customer picks up where the last one left off. "The combination of Cisco Unified Communications with Microsoft Dynamics CRM helps companies increase employee productivity and customer satisfaction while reducing costs," says Brad Wilson, general... http://www.computerweekly.com/Articles/2006/05/03/215777/Cisco-and-Microsoft-take-CRM-to-SMBs.htm
...and the inclusion of social networks and communities into CRM plans would soon climb the agenda. Related article: CRM helps EIC increase contract wins Comment on this article: computer.weekly@rbi.co.uk Dilbert Sudoku Puzzler... http://www.computerweekly.com/Articles/2007/03/09/222343/Think-long-term-on-CRM-users-told.htm
...expect a rapid return on investment, he added. "You have to have a medium- to long-term plan," he said. "And if CRM helps to retain a customer you might have lost, it has worked." GVL6-20090302.1 http://www.computerweekly.com/Articles/2002/01/22/184745/crm-puts-coach-firm-miles-ahead.htm

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