...dovetail into an intranet-based customer service knowledge management system previously developed to provide a completecustomer-centric council service. Multiskilled teams The long-term aim is to create integrated systems that will...
http://www.computerweekly.com/Articles/2000/06/22/175475/citizen-king.htm
...News Search News IT Events Time & Money European Media Webtrends and Teradata team up to provide the completecustomer view Published 18th May 2009 Data giants form strategic partnership 05.05.09 –Web analytics and...
http://www.itbinternet.com/pr/26881