...By freeing ourselves from document-oriented thinking, we clear the way towards developing more efficient collaborativeinfrastructures (as opposed to tying ourselves to the older less efficient ones). So, before we encode that knowledge...
http://blogs.zdnet.com/BTL/?p=2964
...Although not really CDEs in their own right, there exist a genre of technologies that provide critical collaborativeinfrastructures for full-blown CDEs. Of these, instant messaging (IM) followed by email are perhaps the most pervasive...
http://www.alphaworks.ibm.com/contentnr/cdepaper