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Property firm King Sturge hones IT service desk with Help Desk Institute
...side of IT service delivery, so its strategies are particularly inspiring for IT service desk operatives," said Catherine Rush, service support manager at King Sturge. "HDI membership not only affords us the opportunity to stay more in... http://www.computerweekly.com/Articles/2008/02/15/229438/property-firm-king-sturge-hones-it-service-desk-with-help-desk.htm
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