...purpose: the cost starts at $1,956 per technician per year. Individuals who want to stick to LogMeIn's more casualremote log-ins for productivity or diagnostic desktop purposes should turn to LogMeIn (Windows | Mac) or LogMeIn Free...
http://www.download.com/8301-2007_4-10098845-12.html
... But Intermedia has no plans to extend SLAs to asymmetric DSL (ADSL) customers, leaving most teleworkers and casualremote workers out in the cold. "To do the monitoring and management necessary for an SLA is difficult," says Frank Pulaski...
http://www.itworld.com/Man/2679/NWW117412_02-26-2001/