Results for the tag, care centre.

Find the latest news and information on care centre from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - CARE CENTRE

Charities deploy on-demand CRM to improve operations and fund-raising

News
| www.computerweekly.com
| 19/12/2008

...have a single customer view of its sponsors. The single view will be of particular benefit to Compassion UK supporter care centre agents, as it will provide them with improved insight about sponsors as they call or e-mail. For example, agents... http://www.computerweekly.com/Articles/2008/12/19/234012/charities-deploy-on-demand-crm-to-improve-operations-and.htm

Nationwide outsources credit card processing and customer services

News
| www.computerweekly.com
| 11/09/2007

...operate and manage a new customer care centre for member support services...and the operation of the customer care centre is planned for the first quarter of 2008. The customer care centre, which is expected to reach an... http://www.computerweekly.com/Articles/2007/09/11/226690/nationwide-outsources-credit-card-processing-and-customer.htm

Avis UK eliminates the paperwork so customers aren't kept on hold

In-Depth
| www.computerweekly.com
| 22/10/2003

...images as an integral part of the customer database. Result Since introducing the eWare system, the customer care centre at Avis UK has become a paperless office. A major benefit - for both Avis employees and customers - is that staff at... http://www.computerweekly.com/Articles/2003/10/22/186952/avis-uk-eliminates-the-paperwork-so-customers-arent-kept-on.htm

Services pay off for charity

News
| www.computerweekly.com
| 25/08/2004

...a three year contract with ServiceTec, which had previously supplied a “cyber centre” for Sue Ryder’s Aberdeen care centre. Sue Ryder provides neurological and palliative care. Sue Ryder’s head of IT David Ripper, says, “We need... http://www.computerweekly.com/Articles/2004/08/25/204174/services-pay-off-for-charity.htm

IBM strikes wireless deal with Nextel

News
| www.computerweekly.com
| 21/01/2002

...plans to work with IBM to develop e-business applications for mobile devices. Nextel will also outsource its customer care centre to an IBM subcontractor in a $1.2bn (£836m) deal. IBM has reseller relationships with other carriers, but... http://www.computerweekly.com/Articles/2002/01/21/184740/ibm-strikes-wireless-deal-with-nextel.htm

Outsourcing customer care

In-Depth
| www.computerweekly.com
| 01/12/1999

...satellite offices in favour of a centralised customer care centre.Recently, Tower Hamlets introduced a housing customer...involves the customer emailing their request to the customer care centre and receiving a response. This can work very effectively... http://www.computerweekly.com/Articles/1999/12/01/179154/Outsourcing-customer-care.htm

Keep your head

In-Depth
| www.computerweekly.com
| 25/01/2001

...number of headhunting calls has risen very much in the last 12 months. All our locations, especially our customer care centre, are being targeted. In the past we lost a lot of people from pre-sales and support," he said. mailto:bill... http://www.computerweekly.com/Articles/2001/01/25/178110/keep-your-head.htm

Contracts

Opinion
| www.computerweekly.com
| 21/09/2000

...customer relationship management (CRM) software. The software will be used in Time Computers' corporate customer care centre, service depot and repair facility, as well as by the company's field service team and by staff at Time shops with... http://www.computerweekly.com/Articles/2000/09/21/175057/contracts.htm

All Other Computer Weekly Results

All ResultsNews and blogs from the web - CARE CENTRE

Newgen Software: Customers

pressrelease
| www.newgensoft.com

...Standardization, Simplification and Optimization to increase customer value" Puneet Chandra Vice President YRG CARE Centre for AIDS Research and Education "The service and support of Newgen Software Technologies is found to be excellent... http://www.newgensoft.com/customers.asp

Axon Birch » Blog Archive » Julie speaks at Stockport Chamber Breakfast Club 10/01/08