Results for the tag, call management.

Find the latest news and information on call management from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - CALL MANAGEMENT

...technology went in as Venson moved to a new headquarters building and was prompted in part by a desire for more effective call management. Venson handles a high volume of enquiries from clients. "A lot of businesses like ours have used Outlook... http://www.computerweekly.com/Articles/2008/07/07/231362/preparing-for-unified-comms.htm
...police, have access to. Charnwood now plans to integrate the system with other internal IT systems, including its call management system. West Essex county council uses a similar system. West Sussex County Council uses internet database... http://www.computerweekly.com/Articles/2008/05/20/230752/charnwood-council-uses-web-to-increase-community-safety.htm
...equipment and management software makes it possible to distribute phone systems, virtual switchboards and related call management and administrative functions pretty much anywhere regardless of location. This integration bridges geographical separation... http://www.computerweekly.com/Articles/2007/01/08/221066/speaking-of-voip-the-key-issues.htm
...port access to the voice VLAN. A secure VoIP deployment starts protecting at four levels: the infrastructure, call management, endpoints and applications. The systems need to be designed so that they can be managed and understood as a whole... http://www.computerweekly.com/Articles/2006/11/09/219844/voip-security-safeguards-they-may-be-there-already.htm
...Software Cisco answers the call of the sea Western Isles ferry operator Caledonian MacBrayne has rolled out a Cisco call management system and business intelligence software from Cognos. The company's information services manager Malcolm Macleod... http://www.computerweekly.com/Articles/2005/11/22/213045/cisco-answers-the-call-of-the-sea.htm
...integrate wired, wireless and IP communications to facilitate functions that include push to conference, desktop call management, and presence-based calling. The OpenStage phones also support third-party applications through standards... http://www.computerweekly.com/Articles/2006/12/12/220630/sip-desktop-phone-blends-functionality-style.htm
IT Services and Outsourcing BT set to cut queues at Prudential Pension provider Prudential is deploying new call management technology in its contact centres as part of an initiative to improve customer service. The project is part of... http://www.computerweekly.com/Articles/2005/09/13/211735/bt-set-to-cut-queues-at-prudential.htm
...local area network, stores branch network, and all telephony services, including inbound, outbound, intelligent call management, advanced speech recognition and private automatic branch exchange. Sun urges Java upgrade following security... http://www.computerweekly.com/Articles/2006/02/14/214223/news-in-brief.htm
...and for those who require an uncompromising voice, email and browsing experience. Key applications also include call management capabilities such as smart dialling, conference calling, speed dial and call forwarding; auto-sensing technology... http://www.computerweekly.com/Articles/2006/06/15/216465/o2-and-rim-target-smbs-with-new-blackberry.htm
...second quarter of next year with Microsoft Office Communications Server 2007. This platform includes voice over IP call management, new video conferencing facilities, and instant messaging technology designed for a variety of devices and applications... http://www.computerweekly.com/Articles/2006/06/29/216694/ibms-unified-comms-platform-expands-to-take-on-microsoft.htm

All ResultsNews and blogs from the web - CALL MANAGEMENT

...Software optimizes ATM service call management capabilities. February 18...Release of Next Generation Service Call Management Application - Solview 1.5...its customer facing, service call management application, Solview. The application... http://news.thomasnet.com/fullstory/555772

All ResultsOther content from the web - CALL MANAGEMENT

...productivity. We talk about ways to use Skype (and SkypeOut in particular) as a simple but hugely effective call management system and power-dialler, and how you can integrate it into your workflow to enable you to make at least 50% more... http://www.coldcallingpodcast.com/
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