...computerweekly.com/Articles/2009/10/20/238224/why-processes-not-technology-will-drive-business-improvement.htm) on the changing role of the IT department in achieving business change through improved business processes...
http://www.computerweekly.com/blogs/it-governance/
...Management Hut Just Another BusinessImprovement Debacle October 16, 2009...Projects Just Another BusinessImprovement Debacle October 16...Transformation Just Another BusinessImprovement Debacle By John Bolden...
http://www.pmhut.com/just-another-business-improvement-debacle