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Brits prefer onshore call centres
Register | Login Brits prefer onshore call centres by Karl Flinders Tuesday 15 May 2007 10:56 Research from analyst firm Mintel has cast a shadow... http://www.computerweekly.com/Articles/2007/05/15/223889/brits-prefer-onshore-call-centres.htm
Financial services firms fail with offshore call centres, says study
...operations, when measured in business terms such as sales closed and accounts opened, said Compass. Compass >> Brits prefer onshore call centres >> Financial services saves £4.5bn a year from offshoring >> Sommerfield's helpdesk... http://www.computerweekly.com/Articles/2007/07/02/225271/financial-services-firms-fail-with-offshore-call-centres-says.htm
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Brits prefer automated customer service to foreigners
...Software call centre agent Communication struggles with foreign call centres are main cause of frustration Brits prefer automated customer service to foreigners Over a third of citizens get angry with foreign call centre agents, says... http://www.computing.co.uk/computing/news/2242370/brits-prefer-automated-customer
Poll 2.0: Do you say 2, dot or point 0? | Software as Services | ZDNet.com
Brits prefer mobile phones to luxuries
CRM's NetSuite's UK VAT Suite, Interactive Intelligence and Pinacl, Astelit and Orga, Finding
Cash still king as Brits leave cards at home
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Brits would 'rather give up holidays than broadband'
...rather give up holidays than broadband' 06/08/2009 A new study has revealed that approximately 50 per cent of Brits prefer to cut back on DIY and eating than on their broadband services. Research from Ofcom revealed that the internet... http://www.bcs.org/server.php?show=conWebDoc.27895
Improving Business through IBM's Smart Energy and Environment Policy Faced with increasing pressure...
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