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Shropshire residents to get transformed revenues and benefits service
...get transformed revenues and benefits service Shropshire citizens are to receive a transformed revenues and benefits service. Shropshire County Council...and effective" revenues and benefits service across the county. Northgate... http://www.computerweekly.com/Articles/2008/04/14/230283/shropshire-residents-to-get-transformed-revenues-and-benefits.htm
Excell: “The role that radiotherapy plays in helping patients beat cancer is undeniable. Vert is...
...telephone contact centre open 12 hours a day, five days a week, cleaner streets, an award-winning revenues and benefits service, cutting-edge technology in schools, and even better protection in the event of an emergency. Dave Conkleton... http://www.computerweekly.com/Assets/GetAsset.aspx?ItemID=40046
Brent goes with the flow
...borough, which they may need to access at short notice. Much of this documentation hails from the Revenues and Benefits Service, the department responsible for collecting council tax and dishing out benefits. Collecting, storing and accessing... http://www.computerweekly.com/Articles/2006/04/28/215690/brent-goes-with-the-flow.htm
Lambeth uses voice technology to tackle benefit fraud
...technology to tackle benefit fraud Karl Flinders Thursday 13 September 2007 12:00 Lambeth Council's benefits service is usingVoice Risk Analysis(VRA) technology to help tackle benefit fraud. The pilot scheme is using software... http://www.computerweekly.com/Articles/2007/09/13/226760/Lambeth-uses-voice-technology-to-tackle-benefit-fraud.htm
Meeting notes: 26 May 2004
...affected by CRM, but actually reduce the costs of the benefits service. "Thus the customer contact centre should charge less to the benefits service, and the benefits services should offer up the... http://www.computerweekly.com/Articles/2005/01/07/207662/meeting-notes-26-may-2004.htm
Council ends benefits paper-chase
...freeing up enough space for the benefits teams to move back into the civic offices. The system also allowed the benefits service to start looking at performance management and helped the council set up a contact centre. Another benefit is... http://www.computerweekly.com/Articles/2002/03/28/186015/council-ends-benefits-paper-chase.htm
Council IT directors battle skills shortages and Whitehall interference to hit targets
...services," said Glyn Evans chairman of Socitm's information age government group. "For example, a housing benefits service in inner city London may prioritise making payments quickly because, if it does not, people could get evicted... http://www.computerweekly.com/Articles/2004/03/12/200987/council-it-directors-battle-skills-shortages-and-whitehall-interference-to-hit.htm
More IT with less money
...affected by CRM, but actually reduce the costs of the benefits service. Thus the customer contact centre should charge less to the benefits service, and the benefits services should offer up the savings... http://www.computerweekly.com/Articles/2005/07/22/211006/more-it-with-less-money.htm
Trainers urge government to halt Capita contracts
...control whatsoever." Capita came under scrutiny last year over its contract to run the housing and council tax benefits service for Lambeth Council. Lambeth cancelled the deal and took the work in-house after Capita sought extra fees to tackle... http://www.computerweekly.com/Articles/2002/02/21/185334/Trainers-urge-government-to-halt-Capita-contracts.htm
Hackney signs new deal on benefits IT
...new contract for a system to run its revenues and benefits service with Capita Group subsidiary, Academy. Academy...termination of the ITNet contract Hackney's revenues and benefits service was run in-house on a system called First, which... http://www.computerweekly.com/Articles/2002/09/20/189779/hackney-signs-new-deal-on-benefits-it.htm
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Fed proposes new health-care rules for benefits service providers
...Print Edition > Industries > Technology Friday, January 25, 2008 Fed proposes new health-care rules for benefits service providers Business First of Columbus - by Dwight Flax For Business First Print Email Reprints RSS... http://www.bizjournals.com/columbus/stories/2008/01/28/focus8.html?ana=from_rss
eBilling Solutions Deliver Strong Benefits for Service Providers
TIBCO | Kabira to Provide Telecom Service Engines for TIBCO Software Inc. e-business Infrastructure
PC-Based GUI Software enables angle sensor programming.
Survey: SOA delivering; SOAP out, REST in | Service-Oriented Architecture | ZDNet.com
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Ciena From Promise to Reality: Extending the Reach of Managed Ethernet ...
...and creates an IP-friendly foundation for new, value-added carrier services. To realize Ethernet’s full benefits, service providers must deliver managed Ethernet services to all customer sites, including sites not on the their own networks... http://www.xchangemag.com/bgpl/XCciena2.pdf
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