...performance, service levels and availability of all business transactions. It uses agentless monitoring and helps avoidservice outages by improving application visibility and simplifying problem isolation. In addition to monitoring, the product...
http://www.cbronline.com/news/optier_builds_bsm_20_btm_platform_011009
The SANS Institute, offering computer security training for system administrators, computer security professionals, and network administrators, is a cooperative research and education organization that has many consensus projects to return computer security information to the community.
https://www.sans.org/top20/