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The essential guide to installing VoIP
...Sound quality was suffering, and callers were hearing jittery audio. "There had been mismatch between Cisco and Avaya QoS," says the business development director within Avaya's technology and consulting group. There were supposed to be... http://www.computerweekly.com/Articles/2008/06/16/231066/the-essential-guide-to-installing-voip.htm
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