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White paper: Front-to-back-office integration and customer-centricity
Register | Login White paper: Front-to-back-office integration and customer-centricity Friday 20 November 2009 12:00 This whitepaper demonstrates how front-to-back-office integration enables... http://www.computerweekly.com/Articles/2009/11/18/239316/White-paper-Front-to-back-office-integration-and-customer-centricity.htm
O2 wins awards for top broadband speed and customer satisfaction
...Technologies O2 wins awards for top broadband speed and customer satisfaction O2 has won awards for providing the...and Broadband Bundle. O2 won the Fastest Broadband and Customer Satisfaction awards, with an average download speed... http://www.computerweekly.com/Articles/2008/08/19/231907/o2-wins-awards-for-top-broadband-speed-and-customer.htm
e-learning improves Honda's efficiency and customer service
...Training e-learning improves Honda's efficiency and customer service Honda Honda Motor Europe has signed a...across the enterprise to improve technological expertise and customer service. GVL5-20090106.1 http://www.computerweekly.com/Articles/2008/01/25/229110/e-learning-improves-hondas-efficiency-and-customer.htm
Nationwide outsources credit card processing and customer services
IT Services and Outsourcing Nationwide outsources credit card processing and customer services The Nationwide Building Society has outsourced the processing of its credit card portfolio to TSYS. TSYS will also... http://www.computerweekly.com/Articles/2007/09/11/226690/nationwide-outsources-credit-card-processing-and-customer.htm
Smart meters demand smart deployment
...the maturation of mobile technology for two-way communication with installation engineers in the field. Schedule and customer data can be provided to the technician, and the technician can update project progress remotely. This will help speed... http://www.computerweekly.com/Articles/2009/12/09/239637/smart-meters-demand-smart-deployment.htm
Oracle pushes on integration and customer support
Desktop Computing Oracle pushes on integration and customer support Having slipped to third place in the applications market, Oracle is taking pains to boost market share. Oracle... http://www.computerweekly.com/Articles/2004/01/30/199914/oracle-pushes-on-integration-and-customer-support.htm
Customer Satisfaction Benchmarking
...November 2009 09:44 Today’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking... http://www.computerweekly.com/Articles/2009/11/19/238075/Customer-Satisfaction-Benchmarking.htm
Centrica v Accenture: implications for large IT contracts
...accounts have been migrated to the system. In June 2006 big problems begin to emerge: customers are going unbilled and customer satisfaction is falling off. There are a "massive" number of "exceptions" in the SAP IS-U programme. Each exception... http://www.computerweekly.com/Articles/2009/12/09/239636/centrica-v-accenture-implications-for-large-it-contracts.htm
Video: Cronto banking - secure bank transfers using your mobile
...the benefits are. Cronto’s patent-pending visual cryptogram offers the ideal blend of enhanced strong security and customer simplicity. Visual signing of transactions removes the need for authenticators and re-entering transaction details... http://www.computerweekly.com/Articles/2009/10/12/238014/Video-Cronto-banking-secure-bank-transfers-using-your.htm
Social web helps wrest power from suppliers
...your BT service and see how quickly the telecoms provider replies. Social media is becoming as much about advocacy and customer service as it is about Stephen Fry and telling the world what you had for breakfast. IT managers would do well... http://www.computerweekly.com/blogs/editors-blog/2009/11/social-web-helps-wrest-power-f.html
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Bad Flights and Customer Service Lessons
... Web Windows 2008 Recent Posts Bad Flights and Customer Service Lessons Quote of the Day: The Requirements...March 2007 (2) February 2007 (3) Bad Flights and Customer Service Lessons I am in Atlanta, Georgia... http://209.34.241.67/buckwoody/archive/2009/07/20/bad-flights-and-customer-service-lessons.aspx
CSC LICENSES CLAIMS AND CUSTOMER SERVICE INSURANCE SYSTEMS TO JACKSON NATIONAL LIFE INSURANCE
Distribution promotes two-tier value
RSA Announces Momentum and Customer Success Within RSA Envision(R) Business
The Link Between Inventory and Customer Satisfaction - CIO.com - Business Technology Leadership
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RSA Announces Momentum and Customer Success Within RSA Envision(R) Business
...See more news releases in: High Tech Security, Computer Electronics, Computer Software RSA Announces Momentum and Customer Success Within RSA Envision(R) Business Akershus University Hospital, LuxAir, Kronos and Infoplex Share Benefits... http://www.prnewswire.com/news-releases/rsa-announces-momentum-and-customer-success-within-rsa-envisionr-business-78861087.html
ACT! by Sage - Contact and Customer Relationship Management Software | Home
Freelance Network Engineer and Customer Relationship Manager | Rotherham, South Yorkshire, UK | £52.78 per hour
Conduct Online Email Survey and Customer Survey for the effective International Market Research
Telecom Billing and Customer Care - Mid America Computer Corp.
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