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Enterprise Software SAP vows to move all customers to enterprise support SAP has bowed to pressure from user groups over plans to move all customers to enterprise support from January 2009. The announcement... http://www.computerweekly.com/Articles/2008/11/07/233267/sap-vows-to-move-all-customers-to-enterprise-support.htm
...Forrrester's Ray WangPosted:14:35 12 Nov 2008SAP's controversial decision to roll out Enterprise Support to all customers dominated the general sessions of the SAP UK & Ireland User Group 2008 conference in London. Computer Weekly’s... http://www.computerweekly.com/Home/podcasts.htm
Register | Login Barclays to roll out contactless debit cards to all customers Antony Savvas Tuesday 06 January 2009 11:42 Barclays customers will soon be able to pay their way with the wave of... http://www.computerweekly.com/Articles/2009/08/13/234070/Barclays-to-roll-out-contactless-debit-cards-to-all.htm
... User groups raised concerns after SAP announced controversial plans to standardise on enterprise maintenance for all customers and begin a series of price increases. The process has involved "frank and detailed discussions", which have... http://www.computerweekly.com/Articles/2009/11/24/239443/SAP-user-groups-make-quotgreat-progressquot-in-working-with.htm
...legitimate bank. In general, these letters inform customers that the bank has changed its IT structure and is asking all customers to re-confirm their user information. Occasionally, the letters cite network failures, or even hacker attacks... http://www.computerweekly.com/Articles/2009/11/19/239222/White-paper-Kaspersky-Lab-White-Paper.htm
...were issued with duplicate discs. "Once the problem was identified, swift action was taken to rectify it. All customers affected are being sent a letter of apology and the erroneous discs have been cancelled." The DVLA's online... http://www.computerweekly.com/Articles/2009/05/12/235986/dvla-software-glitch-duplicates-62000-tax-discs.htm
...s bad experience can have a disproportionately negative impact on a company's overall reputation, a benchmark of all customers' combined experiences could help put such cases into perspective. It keeps the regulators at bay. The regulators... http://www.computerweekly.com/Articles/2009/09/10/237661/benchmarking-isp-service-the-harley-davidson-standard.htm
...the outsourcing industry moved in this direction. "Anything at the moment that offers flexibility is good news for all customers." Dilbert Sudoku Puzzler Dilbert Sudoku Puzzler http://www.computerweekly.com/Articles/2009/03/12/235247/eds-offers-flexible-prices-to-combat-recession.htm
...have also announced that McAfee is making its McAfee Security Scan antivirus software available as a free download for all customers installing Adobe's Reader and Flash Player software. Adobe has been forced to issue a number of security patches... http://www.computerweekly.com/Articles/2009/09/28/237882/mcafee-joins-adobe-for-data-security-software.htm
...Warwick Ashford Tuesday 11 November 2008 11:31 SAP's controversial decision to roll out Enterprise Support to all customers dominated the first day of the 2008 SAP UK & Ireland User Group annual conference in London. Greg Pike, senior... http://www.computerweekly.com/Articles/2008/11/19/233305/SAP-Enterprise-Support-dominates-user-event.htm

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