PeopleSoft and Salesnet pursue hosted CRM

PeopleSoft and Salesnet are to extend their hosted CRM services.

PeopleSoft and Salesnet are to extend their hosted CRM services. 

PeopleSoft will add of two former JD Edwards application suites - renamed PeopleSoft Enterprise One and PeopleSoft World - to its hosted-services platform. 

Both products will offer CRM, supply chain, financials and human-capital management. 

"The [hosted] market is going to grow significantly, and with the economy turning around, customers need to focus IT staff," said Bill Henry, PeopleSoft’s vice-president of marketing and strategy. 

PeopleSoft also announced Enterprise One 8.9, which will include engineering project management, demand management, supply chain management and asset lifecycle management. 

Meanwhile, Salesnet will join forces with Encoda Systems, a software and services provider for broadcasters and other media organisations.

Encoda will offer a private-label version of Salesnet, called Media Exec CRM, to its 137,000 sales executive customers.

Michael Doyle, chairman and chief executive officer of Salesnet hopes the strategy will set the company apart from the crowd. "The idea would be to be bigger than by this time next year, but to do it using different tactics," he said. 

Sheryl Kingstone, an analyst at The Yankee Group, said the competition will be tough.

"The only way [Salesnet] can potentially compete is to pack up their technology and offer it through a channel," she said. "They don’t have the brand to compete with Siebel and Salesforce, but they have great technology." 

PeopleSoft’s and Encoda’s services are available now.

Ephraim Schwartz and Stacey Cowley write for InfoWorld


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