Software-as-a-Service (SaaS)
Find out what is SaaS, what SaaS applications are used for, what companies use SaaS, and the types of applications that fall under this category of cloud services.
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News
15 Mar 2024
Global McDonalds IT outage result of third-party error
An IT outage that forced McDonald's to temporarily shutter thousands of restaurants has been blamed on a configuration error by a third-party supplier, but there is no suspicion of foul play Continue Reading
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Feature
12 Mar 2024
The CMA anti-trust investigation into AWS and Microsoft explained: Everything you need to know
After regulator Ofcom raised red flags about the anti-competitive behaviour of Amazon Web Services and Microsoft, the UK cloud market was referred to the Competition and Markets Authority – here’s why Continue Reading
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News
05 Mar 2024
Rapid7 hits out over botched vulnerability disclosure
Software development firm JetBrains and security specialist Rapid7 fall out over the handling of a critical vulnerability disclosure, while customers are left rushing to patch Continue Reading
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News
05 Mar 2024
IT leaders dial back cloud-first strategies as hybrid IT becomes more of an investment priority
Latest data from TechTarget and ESG reveals changing attitudes towards cloud deployments within the enterprise Continue Reading
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News
05 Mar 2024
Dutch organisations start building a federated European cloud
The ‘European cloud services in an open federated ecosystem’ (ECOFED) project is co-funded by the Dutch government and will run from 2024 to 2027 Continue Reading
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News
05 Mar 2024
Keepit brings backup and restore to unprotected SaaS applications
SaaS backup specialist keeps data in its own cloud datacentres, protects cloud data across numerous platforms and aims to give customers the ability to rapidly add data sources Continue Reading
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News
05 Mar 2024
Own targets SaaS backup and offers analytics insight
Targeting a growing market – SaaS applications that lack backup – Own offers backup, fine-grained restores and analytics on data stores that can bring business insight Continue Reading
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News
04 Mar 2024
G-Cloud 14 insurance requirements ‘under review’ by CCS after SME supplier backlash
CCS has confirmed to Computer Weekly the insurance requirements for Lots 1 to 3 of the G-Cloud 14 framework are under review, as SME-focused minister pledges to investigate matter Continue Reading
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News
28 Feb 2024
Microsoft reinvents ERP into total enterprise integration
Microsoft is offering a complete one-stop shop of enterprise services from infrastructure through to remote worker powered by AI Continue Reading
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News
28 Feb 2024
CCS accused of pricing G-Cloud SMEs out of framework with £20m insurance cover hike
The Crown Commercial Service’s commitment to helping SMEs win more government cloud deals is being called into question again, following news that it is planning to up the insurance cover required by G-Cloud 14 suppliers by £20m Continue Reading
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News
27 Feb 2024
Microsoft goes public with pledges to foster innovation and drive competition in AI economy
Microsoft lists all the ways it wants to ensure competition and support innovation in the AI economy by taking a proactive and constructive stance to working with regulators Continue Reading
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27 Feb 2024
Competition in the cloud: Microsoft's ‘unfair’ licensing tactics go under the microscope
Microsoft’s share of the global cloud infrastructure market is growing at a time when its customer recruitment and retention techniques are coming under increased regulatory scrutiny Continue Reading
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News
26 Feb 2024
Storage and backup spend in 2024 targets risk and resilience
The TechTarget and ESG spending intentions survey finds big bias towards averting risk and building organisational resilience, but on-premise storage a significant planned outlay Continue Reading
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News
26 Feb 2024
TechUK warns datacentre operators government could get powers to enforce heat reuse
UK tech trade body publishes report about challenges datacentre operators may face if the government gets powers that require them to join heat reuse schemes Continue Reading
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News
20 Feb 2024
Competition in the cloud: Microsoft's ‘unfair’ licensing tactics go under the microscope
Microsoft’s share of the global cloud infrastructure market is growing at a time when its customer recruitment and retention techniques are coming under increased regulatory scrutiny Continue Reading
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News
19 Feb 2024
Virtus plots colocation campus in Buckinghamshire as demand for London datacentres soars
Virtus is committing to bringing a new datacentre campus online by 2026, as data shows the demand for colocation capacity continues to outstrip supply Continue Reading
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News
14 Feb 2024
Insurance company Admiral partners with Google Cloud for digital transformation push
Insurance company Admiral has made Google its strategic cloud partner, as it embarks on a push to boost the efficiency of its operations and improve the experience it offers to customers Continue Reading
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News
09 Feb 2024
HSBC and Google Cloud partner up for climate tech startup growth push
Banking giant HSBC will work with Google Cloud-affiliated climate tech startups to help them access funding to support their future growth Continue Reading
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News
08 Feb 2024
Microsoft in discussions with CISPE to remedy ‘unfair’ cloud software licensing practices
Software giant Microsoft has opened discussions with a European cloud trade body that has previously raised a formal complaint against the firm over its ‘unfair software licensing practices’ Continue Reading
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Opinion
08 Feb 2024
The Post Office Scandal: Drawing parallels between Horizon and the UK cloud market
With the ongoing fallout from the Post Office scandal, questions are being asked about whether the UK government looks set to repeat the mistakes of the past based on its reliance on the cloud technologies of several major US hyperscalers Continue Reading
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Definition
07 Feb 2024
consumption-based pricing model
A consumption-based pricing model is a service provision and payment scheme in which customers pay according to the resources they use. Continue Reading
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News
02 Feb 2024
AWS talks up Q4 increase in large customer wins as global market share drops
Amazon Web Services clocked up double-digit revenue growth during the final quarter of 2023, but analyst figures show the company is losing market share to Microsoft Continue Reading
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News
31 Jan 2024
Datacentre operators face capacity planning challenges as AI use soars
A report by real estate consultancy JLL highlights the pressures datacentres operators are facing as they respond to the growing demand for artificial intelligence workloads Continue Reading
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Opinion
30 Jan 2024
Microsoft hack: Five questions enterprises should ask their IT leaders
Following the news about a Russia-backed hacking group infiltrating Microsoft's systems, enterprises may want to seek assurances from their IT and security leaders about the implications of the attack for them Continue Reading
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News
26 Jan 2024
SAP puts the focus on AI, but cloud is still the key
ERP giant wants to boost its AI capabilities, but there remains work to be done persuading customers to shift to its cloud offerings Continue Reading
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Feature
25 Jan 2024
Cloud is not always the answer: Five reasons why
We look at why the cloud is not always the best choice, including for reasons of cost, application suitability, management, data protection and the needs of the business Continue Reading
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Podcast
23 Jan 2024
Podcast: Storage and compliance outlook for 2024
Interesting times ahead in 2024 as we talk to Mathieu Gorge, CEO of Vigitrust, about updates to EU regs, PCI, NIST, post-Brexit divergence and 60 national elections across the globe Continue Reading
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News
19 Jan 2024
Google invests $1bn in expanding UK datacentre footprint with Hertfordshire facility
Google is embarking on a sizeable expansion of its UK datacentre footprint, with plans to build a server farm on a 33-acre patch of land it acquired in Waltham Cross, Hertfordshire Continue Reading
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Feature
17 Jan 2024
Cloud-to-cloud backup: What it is and why you (probably) need it
Basic cloud data protection is just not enough. Several loopholes leave business data vulnerable and that means additional cloud-to-cloud backup should be seriously considered Continue Reading
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News
15 Jan 2024
Octopus Energy invests £200m in datacentre heat reuse startup Deep Green
Utility provider Octopus Energy has committed to investing £200m in datacentre heat reuse startup Deep Green to help the company scale Continue Reading
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News
15 Jan 2024
Google Cloud abolishes data egress fees for global customer base
With the charging of data egress fees considered to be an anti-competitive practice, Google Cloud has agreed to stop charging customers for moving data out of its cloud Continue Reading
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News
12 Jan 2024
AWS secures £894m in cloud spend across three contracts with UK government on same day
Amazon Web Services’ hold on the UK public sector continues to tighten, following the revelation that on a single day in late 2023 it clinched contracts worth £894m with three central government departments Continue Reading
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News
10 Jan 2024
Windows Kerberos, Hyper-V vulns among January Patch Tuesday bugs
Microsoft starts 2024 right with another slimline Patch Tuesday drop, but there are some critical vulns to be alert to, including a number of man-in-the-middle attack vectors Continue Reading
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Opinion
09 Jan 2024
Inadequate cloud logs are proving a headache for CISOs
The mass adoption of cloud environments is pushing strained CISOs to the brink and a lack of attention to logging isn't helping. Vectra's Mark Wojtasiak calls for organisations to do more to improve visibility in their clouds in 2024 Continue Reading
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News
21 Dec 2023
Top 10 storage stories of 2023
In this 2023 review, we consider if flash will thrash disk, what the Toyota outage shows about capacity planning, how to achieve green storage, the backup and compliance risks of AI, the lowdown on DPUs, and more Continue Reading
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News
21 Dec 2023
Top 10 storage supplier strategy stories of 2023
In 2023, we looked at the top storage suppliers, their market share and how they set themselves for a future of hybrid cloud, containerisation and consumption models of purchasing Continue Reading
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Feature
20 Dec 2023
Levelling the playing field: Could a UK cloud strategy weaken the hold of the hyperscalers?
Over time, global hyperscale has taken a majority share of the UK market. How best could the government respond to Ofcom’s review to sustain local industry while best serving customers? Continue Reading
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News
20 Dec 2023
Top 10 cloud stories of 2023
Here are Computer Weekly’s top 10 cloud stories of 2023 Continue Reading
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Feature
19 Dec 2023
On-prem vs cloud storage: Four decisions about data location
Hybrid cloud is now a reality. But how to decide what data goes where? We highlight four key decision points to evaluate whether data should be stored on-premise or in the cloud Continue Reading
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Feature
18 Dec 2023
Interview: Ex-UKCloud chairman airs economic fears over growing dominance of US hyperscalers
More than a year has passed since UKCloud went into liquidation - its former chairman outlines his concerns about the economic impact of the UK cloud market floundering in the face of the US hyperscalers Continue Reading
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Feature
11 Dec 2023
ERP’s storage requirements and options in the cloud
We look under the hood at ERP and its databases, the storage needed to support ERP’s I/O requirements, block, file and object storage and ERP in an era of hybrid cloud Continue Reading
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News
07 Dec 2023
UK government quietly renews public sector preferential pricing agreement with AWS
The UK government has renewed an agreement that will ensure public sector IT buyers can still procure AWS services at discounted prices for another three years, despite anti-competitive concerns Continue Reading
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News
07 Dec 2023
Concerns raised over Home Office's £450m mega cloud deal with AWS
The Home Office's latest three-year contract with AWS is valued at nearly half a billion pounds, but questions are emerging about the contents of the contract and how it has been arranged Continue Reading
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Feature
05 Dec 2023
Dell EMC: Storage giant shifts gear to cloud operating models
Storage profile: We look at Dell EMC, the result of the biggest tech acquisition ever, and find a company well set for ubiquitous cloud operating models and as-a-service Continue Reading
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News
04 Dec 2023
Microsoft leaves SME resellers in the dark over Cloud Compute 2 framework snub
SME IT suppliers are calling on Microsoft to explain why it has banned them from reselling its services through the government's new £1.35bn Cloud Compute 2 framework Continue Reading
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News
01 Dec 2023
Microsoft to invest £2.5bn in doubling AI datacentre capacity in UK
Prime minister Rishi Sunak has hailed Microsoft's show of commitment to helping the UK achieve its goal of becoming an AI superpower Continue Reading
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News
30 Nov 2023
CGI and Google Cloud join forces to support United Nations in climate change fight
IT consultancy pools resources with public cloud giant to support United Nations agency helping members fight climate change Continue Reading
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News
29 Nov 2023
Re:Invent 2023: Selipsky cues Q to project future shape of work
At Amazon Web Services’ annual conference in Las Vegas, Re:Invent, CEO Adam Selipsky hails GenAI capacity of product Q to reshape the future of work Continue Reading
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News
28 Nov 2023
UK retailer The Very Group embarks on GenAI push with AWS
The Very Group's collaboration with AWS is geared towards improving the customer experience through personalisation Continue Reading
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News
27 Nov 2023
Interview: Sunil Srivastava, CTO, Pandora
When he joined the jewellery retailer, Sunil Srivastava was labelled as the ‘crazy CTO’ given some of the ideas he had for transforming IT Continue Reading
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News
23 Nov 2023
Microsoft bans SME partners from selling its services via government's Cloud Compute 2 framework
Microsoft is under fire after documents leaked to Computer Weekly revealed it has banned reseller partners from selling its services via the government’s soon-to-be launched Cloud Compute 2 framework Continue Reading
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News
22 Nov 2023
AWS to offer free AI training courses to two million people by 2025
Public cloud giant AWS has set its sights on bolstering the AI skill sets of two million people globally Continue Reading
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News
22 Nov 2023
NHS England renews FutureNHS cloud-based collaboration hosting deal via G-Cloud for £1.67m
NHS England has renewed its long-standing hosting and support contract for the FutureNHS platform with SME cloud provider Kahootz Continue Reading
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News
21 Nov 2023
Globe Telecom implements SaaS model to cut network power use
Comms tech provider’s artificial intelligence and machine learning-based energy efficiency offering deployed to reduce energy consumption across infrastructure while maintaining network performance Continue Reading
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News
16 Nov 2023
Spotify and Google Cloud expand tech partnership for AI-led user experience improvement push
Music streaming giant Spotify is forging even closer ties with its long-standing cloud partner Google in an effort to improve user experience with the help of artificial intelligence and machine learning Continue Reading
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News
15 Nov 2023
How Gigamon is making its mark in deep observability
Gigamon CEO Shane Buckley talks up the company’s ability to inspect encrypted network traffic for malicious activity, how it stands out with its deep observability capabilities and the tailwinds that are fuelling its growth Continue Reading
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News
13 Nov 2023
Australia’s public cloud spending to hit A$23bn in 2024
Spending on public cloud services in Australia will reach 50% of the total addressable market for the first time in 2024, according to Gartner Continue Reading
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News
09 Nov 2023
How Village Roadshow modernised ITSM with cloud
Australian theme park and cinema operator reduced ITSM costs by 60% to improve problem resolution and other outcomes from use of Freshworks' cloud-based ITSM service Continue Reading
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News
09 Nov 2023
Conflict of interest concerns raised over CMA's use of AWS UK public sector discount scheme
Less than a month after the CMA confirmed it would be investigating the competitive impact of AWS preferential pricing deals on the UK cloud market, data reveals the CMA is benefiting from cut-price Amazon cloud services Continue Reading
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News
07 Nov 2023
VMware consolidates AI push at Explore in Barcelona
VMware’s vision is of ‘cloud smart’ enterprises that run on-premise, in multiclouds and in the ‘edge cloud’, with secure and compliant generative AI fuelling efficient business processes Continue Reading
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News
02 Nov 2023
UK government pledges £225m to fund University of Bristol AI supercomputer build with HPE
The University of Bristol’s much-hyped AI supercomputer has secured hundreds of millions in government funding, and HPE has been confirmed as the project’s technology provider Continue Reading
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News
02 Nov 2023
SAP lays out generative AI strategy
SAP is incorporating generative AI capabilities into software development and the Hana database, prioritising data privacy and use cases that drive efficiency and cost savings for customers Continue Reading
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News
27 Oct 2023
AWS profit and revenue rises as enterprise demand for new cloud workloads bounces back
The CEO of Amazon Web Services says cost optimisation remains important for customers, but the number looking to run new workloads in the cloud is on the rise Continue Reading
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News
26 Oct 2023
AWS to open European sovereign cloud region
Amazon Web Services (AWS) is to open its first European sovereign cloud region in Germany, as part of a push to better meet the regulatory and data residency needs of its EU customers Continue Reading
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News
25 Oct 2023
Enterprises advised to reconsider datacentre hosting locations on sustainability grounds
Joint research by Scottish datacentre firm DataVita and IT sustainability consultancy Posetiv suggests enterprises might be better off from an environmental perspective by shaking up their datacentre hosting arrangements Continue Reading
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News
24 Oct 2023
NetApp ‘unified storage’ adds new ASA block storage at Insight
Las Vegas event sees NetApp continue its evolution to hybrid cloud and data management player announce ASA C-series and Keystone and Kubernetes storage enhancements Continue Reading
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News
24 Oct 2023
Government preferential pricing deals with AWS and Microsoft under scrutiny in wake of CMA probe
With AWS and Microsoft both the focus of an antitrust probe by the UK competition watchdog, the government is being urged to reconsider the renewal of its preferential pricing deals with both firms until the investigation is concluded Continue Reading
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Feature
20 Oct 2023
Five key questions about disaster recovery as a service
Disaster recovery as a service builds recovery data and systems into the cloud, accessible from anywhere. We look at the difference vs cloud backup, DRaaS use cases, the cost, and the firms that provide it Continue Reading
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Feature
20 Oct 2023
NetApp: NAS pioneer well set for the cloud revolution
In this storage profile, we look at NetApp, which built a reputation in file access storage but seems to be set fair to navigate a future of hybrid cloud, cloud-native and containerisation Continue Reading
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News
19 Oct 2023
How AWS is building a tech stack for generative AI
Olivier Klein, chief technologist for Asia-Pacific and Japan at Amazon Web Services, dives deeper into the technology stack the company has built to ease GenAI adoption Continue Reading
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News
18 Oct 2023
CMA sets initial scope of UK cloud market anti-trust probe into AWS and Microsoft
The Competition and Markets Authority (CMA) has detailed four areas it is seeking feedback on from UK cloud market stakeholders as the first stage of its anti-trust probe takes shape Continue Reading
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News
13 Oct 2023
Gymshark turns to Google Cloud for infrastructure revamp and generative AI trials
E-commerce workout clothing brand Gymshark opens up about how it has turned to Google Cloud to help revamp its infrastructure and improve how it uses customer data Continue Reading
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News
12 Oct 2023
Google Cloud sets up public sector-focused business division to trap more UK government business
Google Cloud used the first day of its London-based user and partner conference to confirm the launch of a dedicated business unit, geared towards helping the firm trap more public sector business in the UK Continue Reading
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News
06 Oct 2023
Ofcom cloud report: What interventions could the CMA take against AWS and Microsoft?
Ofcom's year-long look at the inner workings of the UK cloud market has now drawn to a close, leaving the Competition and Markets Authority left to work out what steps to take to bolster the sector’s competitiveness Continue Reading
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News
05 Oct 2023
Ofcom refers UK cloud market to CMA for deeper anti-competition probe
On the back of its concerns about Microsoft and Amazon indulging in anti-competitive behaviours, Ofcom has confirmed the UK cloud market will be referred over to the Competition and Markets Authority for further investigation Continue Reading
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News
02 Oct 2023
Microsoft embarks on green concrete trials to decarbonise datacentre builds
Software giant Microsoft is turning its attention to shrinking the environmental footprint of its datacentres by finding low-carbon alternatives to concrete Continue Reading
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News
28 Sep 2023
Businesses disconnected from realities of API security
Business leaders feel confident they’ve got a handle on API security, but at the same time, incidents are through the roof, according to a report Continue Reading
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Feature
26 Sep 2023
IBM reorients to offset historic storage hardware decline
Storage profile: We look at IBM and the strategic shifts it has made towards the cloud, cloud-native and as-a-service offerings that aim to reverse a long-term decline in revenues Continue Reading
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Definition
26 Sep 2023
vertical SaaS (software as a service)
Vertical SaaS describes a type of software as a service solution created for a specific industry, such as retail, financial services, insurance, healthcare or manufacturing. Continue Reading
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News
25 Sep 2023
Amazon takes $4bn minority stake in AI safety research startup Anthropic
Amazon Web Services (AWS) will build on its existing ties to the firm to help it scale its enterprise-grade large language model (LLM) Claude Continue Reading
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News
19 Sep 2023
Cosmetics giant L'Oréal turns to Databricks for cloud data-led customer personalisation push
The cosmetics giant is building on its past work with Databricks to provide more personalised care to its customers across the globe Continue Reading
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E-Zine
19 Sep 2023
Securing Eurovision’s online voting system against cyber attacks
In this week’s Computer Weekly, we discover how Once.net and Cloudfare defended the 2023 Eurovision Song Contest against cyber attacks. Our buyer’s guide continues to look at integrating software-as-a-service applications, with the governance of SaaS connectivity to the fore. Also, HCLTech’s Ashish Gupta relates how the company has embraced a new, pandemic-influenced, remote working model. And we find out how retail tech leaders influence their boards on transformation projects. Read the issue now. Continue Reading
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Feature
18 Sep 2023
Simplifying cloud integrations with legacy IT
Subscription-based software is easier to integrate than traditional enterprise software, but the challenge for IT leaders is governance for SaaS connectivity Continue Reading
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News
15 Sep 2023
Microsoft to offer Oracle cloud database on Azure
Oracle and Microsoft have trumpeted an expansion of their joint activity with the launch of Oracle Database@Azure. Microsoft will be the only other hyperscaler to offer OCI services Continue Reading
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News
15 Sep 2023
OVHcloud debuts ‘comprehensive’ carbon calculator for customers
French IaaS challenger OVHcloud has launched a tool to help its customers track their Scope 1, Scope 2 and Scope 3 emissions Continue Reading
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News
11 Sep 2023
HMRC signs cloud-focused £4.4m mainframe management and modernisation deal with Kyndryl
The government tax collection agency is continuing its move to the cloud, but needs some help readying its mainframe estate for migration Continue Reading
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News
11 Sep 2023
Salesforce and Zoom embrace ethical hackers. You should, too
Software companies Salesforce and Zoom discuss their successful bug bounty programmes, what they learned at a recent in-person hackathon in which they participated, and why others shouldn’t be scared of hackers Continue Reading
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Feature
11 Sep 2023
Complexity challenges of pandemic hangover could lead to SaaS hysteria
The deployment of software-as-a-service applications during the Covid-19 pandemic has increased enterprise IT complexity Continue Reading
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News
07 Sep 2023
IT leaders ‘oblivious’ to the environmental impact of ‘unwanted’ data, research shows
Research commissioned by IT infrastructure services provider NTT reveals knowledge gaps among IT leaders regarding the environmental footprint of their data storage estates Continue Reading
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News
07 Sep 2023
Microsoft finds Storm-0558 exploited crash dump to steal signing key
Microsoft has published new information on how the Chinese state threat actor Storm-0558 was able to exploit a rare race condition following a crash dump in order to acquire a consumer signing key Continue Reading
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News
06 Sep 2023
TikTok opens Irish datacentre in push to safeguard European user data
Social media giant TikTok has completed the first of two datacentre builds it has under development in Ireland Continue Reading
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News
05 Sep 2023
Colocation market ready to cash in on rising interest in enterprise AI
IT market watcher Omdia has tipped the colocation market to be one of the main beneficiaries of the growing demand for enterprise AI services Continue Reading
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News
05 Sep 2023
Researchers find flaw in Mend.io security platform
WithSecure’s research team uncovered an authentication flaw in an application security platform developed by Mend.io, which has now been fixed Continue Reading
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Feature
05 Sep 2023
Going cloud-native: How to develop better cloud apps
Cloud apps do not always perform as desired – and there are multiple contributing factors, from resource gaps to blind spots and poor planning. Continue Reading
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News
05 Sep 2023
VMware builds vSAN Max, consolidates multicloud and online deployment
VMware launches new iteration of vSAN Max with up to 8.6PB of independently scalable storage, NSX gets a “+” as it unifies networks and Ransomware Recovery ups efficiency Continue Reading
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News
05 Sep 2023
The National Television Awards uses Hyve Managed Hosting to support website voting system
For the fourth year in a row, Hyve Managed Hosting has been the hosting provider of choice to the National Television Awards Continue Reading
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E-Zine
05 Sep 2023
Met Police data platform goes £64m over budget
In this week’s Computer Weekly, we reveal a £64m cost over-run for the Metropolitan Police’s new record management system – and the thousands of support requests it’s caused. Our latest buyer’s guide looks at the issues around integrating software-as-a-service applications. And a leading flash storage firm says the age of spinning disk drives is almost over – are they right? Read the issue now Continue Reading
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Feature
04 Sep 2023
The challenges of integrating SaaS applications
SaaS has grown from a handful of applications to a vast market covering almost every type of business task. We look at the integration challenges Continue Reading
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News
31 Aug 2023
Scottish government readies cloud platform to aid public sector take-up of AWS and Microsoft Azure
Details of a launch event for the Scottish government's push to encourage wider use of public cloud services by public sector organisations have emerged Continue Reading
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News
31 Aug 2023
GenAI outranks cloud as business IT strategic priority
Enterprise Strategy Group research on the use cases for generative AI shows it as strategic for corporate IT, with impacts on customer experience, software development and IT Ops Continue Reading
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News
30 Aug 2023
Google Cloud gunning for enterprise growth with generative AI push
This year's Google Cloud Next conference in San Francisco has seen the company announce a slew of generative AI-focused products and services Continue Reading
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News
24 Aug 2023
Google bets on AI-backed cyber controls for Workspace users
Zero-trust and digital sovereignty controls are the focus of a series of enhancements being made for Google Workspace users Continue Reading