Software-as-a-Service (SaaS)
Find out what is SaaS, what SaaS applications are used for, what companies use SaaS, and the types of applications that fall under this category of cloud services.
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News
15 Jun 2025
Qualtrics targets ‘action gap’ with AI copilot
The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already using it to slash insight times from months to hours Continue Reading
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News
10 Jun 2025
Microsoft given until 25 July to respond to UK cloud licensing legal claim
The UK Competition Appeal Tribunal has given Microsoft just over a month to prepare a response to a group legal claim over its cloud licensing practices Continue Reading
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News
12 May 2022
Rackspace mulls over business unit sell-off following strategic review of company
A statement by the CEO of Rackspace suggests the company could be heading for another period of change, following a strategic review of its business Continue Reading
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Opinion
12 May 2022
Security Think Tank: Your path to understanding attack paths
The modern-day abundance of platforms, apps and IT tools presents malicious actors with a web of interconnection that is easily exploited to move rapidly through the network to compromise critical assets. Security teams need to understand these attack pathways better in order to fight back Continue Reading
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News
12 May 2022
Ryanair taps up AWS machine learning tech to manage in-flight refreshment stocks
Low-cost airline Ryanair opens up about how its long-standing tech partnership with Amazon Web Services is helping it cut food waste and improve its in-flight customer service Continue Reading
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News
11 May 2022
Pure to offer on-prem object storage as Snowflake data source
Pure Storage partnership with Snowflake will see the cloud data warehousing platform make use of on-prem FlashBlade fast file and object storage as a source for analytics data Continue Reading
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News
11 May 2022
Kao Data debuts datacentre education programme for seven-to-11-year-olds
Harlow-based colocation provider wants to help teach children about the important role datacentres play in our society, in the hope that it might inspire some of them to pursue a career in the field of server farms Continue Reading
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News
10 May 2022
NetApp’s cloud-era storage competitors in ‘world of hurt’
NetApp is busily reinventing itself as a cloud services provider, with its competition years behind, according to its public cloud vice-president Continue Reading
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News
10 May 2022
CyberUK 22: NCSC refreshes cloud security guidance
The National Cyber Security Centre is revising its cloud guidance as increasing uptake of potentially vulnerable cloud services puts more organisations at risk of compromise Continue Reading
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News
09 May 2022
AWS embarks on green power-focused deals with AES and Fluence Energy
Amazon Web Services is beginning two green energy-focused collaborations that will see it ramp up the amount of renewable power it uses while helping other enterprises to do the same Continue Reading
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News
06 May 2022
Uptime Institute debuts sustainability-focused accreditation for datacentre professionals
Uptime Institute continues to build out its education resources and support offerings for datacentre operators that want to get to grips with the changing regulatory landscape around sustainability Continue Reading
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News
05 May 2022
CyrusOne hits climate-neutral datacentre targets in Europe
US colocation giant CyrusOne has published its latest sustainability report, which hails progress in making its global datacentre operations climate-neutral and water-positive Continue Reading
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News
04 May 2022
BT signs five-year deal with AWS to revamp legacy infrastructure and ready it for the cloud
Telco giant has signed another multi-year cloud deal, this time with AWS, as it sets to work on revamping its operations and cutting costs Continue Reading
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Feature
04 May 2022
Will AWS pledge to extend life of servers inspire other cloud firms to follow suit?
Amazon’s recent announcement to extend the useful life of its datacentre equipment has been deemed a positive decision for the cloud computing giant, but will other companies adopt this cost-saving and sustainability strategy? Continue Reading
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E-Zine
03 May 2022
A prescription for digital accessibility at Boots
In this week’s Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer’s guide examines communications as a service. And we talk to Trainline’s CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now. Continue Reading
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Definition
28 Apr 2022
Photoshop
Photoshop is an image creation, graphic design and photo editing software developed by Adobe. Continue Reading
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Opinion
26 Apr 2022
Why it makes sense to use best-of-breed SaaS to power a business strategy
A hybrid multicloud model is playing an ever greater role as the IT platform of choice in driving a business-first strategy Continue Reading
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News
20 Apr 2022
How PropertyGuru is approaching technology integration
Property tech firm PropertyGuru has invested in capabilities such as DevOps and authentication that can be applied across different platforms that it has acquired over time Continue Reading
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News
19 Apr 2022
Gartner: Public cloud spending on the rise across the globe as hybrid working takes hold
Latest worldwide public cloud services spending tracker reveals end-user appetite for off-premise services shows no signs of slowing down Continue Reading
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News
13 Apr 2022
Google Cloud research highlights disconnect between intention and delivery on green IT initiatives
Google Cloud research reveals disconnects between intention, delivery and budgets within businesses across EMEA on sustainability matters Continue Reading
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E-Zine
12 Apr 2022
Disney combines digital, data and creativity to win advertising opportunities
In this week’s Computer Weekly, we talk to the executive vice-president for client and brand solutions at Disney Advertising Sales about how it is using data to subserve story-telling excellence. We delve into how rising energy costs negatively impacted the UK arm of Sungard Availability Services. And we look at the role of infrastructure as code in edge datacentres. Read the issue now. Continue Reading
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News
08 Apr 2022
Was Spring4Shell a lot of hot air? No, but...
Find out why Spring4Shell was apparently not as impactful a security problem as many had at first feared, and why it’s on the cyber community as a whole to do better Continue Reading
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News
06 Apr 2022
Vodafone hails business efficiency and sustainability gains of Google Cloud big data partnership
Less than 12 months on from the announcement that Vodafone had signed a six-year strategic cloud deal with Google, the firm lifts the lid on how the technology tie-up is making its business more efficient Continue Reading
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News
05 Apr 2022
London Stock Exchange datacentre migration project secures low-latency network support from EXA
The London Stock Exchange Group is gearing up to shutter its primary City of London datacentre by the end of August 2022, while work continues on building out its new facility Continue Reading
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News
05 Apr 2022
HPE offers up progress report on how its space-based supercomputer is performing
Nearly one year on from its deployment, HPE shares details of some of the successful experiments its space-based supercomputer has been involved with Continue Reading
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News
05 Apr 2022
UCL and AWS team up for health tech-focused startup accelerator
AWS is lending its cloud expertise to UCL’s startup accelerator programme, which is geared towards helping health and education organisations address global health issues Continue Reading
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News
04 Apr 2022
Environmental campaigners halt Meta datacentre construction in the Netherlands
Datacentre being built to serve ‘metaverse’ worlds would consume nearly half as much energy as all other datacentres in the country Continue Reading
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Feature
04 Apr 2022
The time is now: Edge datacentres come of age
After years of hype and speculation, could the post-pandemic period see a resurgence in interest in the build-out of edge datacentres and compute environments as enterprises look to dust off projects that Covid-19 forced them to shelve? Continue Reading
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News
01 Apr 2022
Sungard UK in administration: How rising energy costs are impacting the datacentre market
As households brace for another rise in their energy bills, news that the UK arm of Sungard AS has fallen into administration highlights the toll the surge in gas and electricity prices is taking on the datacentre industry Continue Reading
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News
29 Mar 2022
Rising energy costs blamed as UK arm of colocation firm Sungard AS enters administration
Financial difficulties caused by downturn in demand for its services during the pandemic, coupled with ‘unprecedented’ energy price rises, force Sungard AS into administration in the UK Continue Reading
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News
28 Mar 2022
Public cloud giants fuel double-digit growth in datacentre hardware and software spend
Research reveals how the datacentre buildout plans of the public cloud giants are affecting hardware and software spend Continue Reading
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News
28 Mar 2022
Babylon Health expands hybrid cloud infrastructure setup to include Google
Digital healthcare provider Babylon has opened up about the work it is doing with the Google Cloud team, as it grapples with trying to meet the infrastructure needs of its rapidly growing business Continue Reading
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News
25 Mar 2022
More than 300 new hyperscale datacentres in development globally
The number of hyperscale datacentres in operation around the world is set to hit the 1,200 mark by the end of 2026, as demand for capacity across the globe continues to soar Continue Reading
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News
24 Mar 2022
CW Innovation Awards: How Telekom Malaysia scaled its RPA initiative
Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions Continue Reading
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Feature
22 Mar 2022
Weighing up the nuclear option for powering datacentres
Resourcing energy-hungry IT through the race to reduce carbon emissions means looking objectively at all the options, including nuclear power Continue Reading
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News
18 Mar 2022
University of Reading tracks fruit tree flowering as spring breaks, with Oracle
University is working with Oracle for research to monitor fruit trees as they blossom into spring Continue Reading
- Opinion 17 Mar 2022
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News
16 Mar 2022
AWS pledges to invest £1.8bn in building out its UK datacentre footprint over next two years
Public cloud giant outlines commitment to bolstering its digital infrastructure in the UK through investing billions of pounds in its datacentres Continue Reading
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Feature
16 Mar 2022
A waste of energy: Dealing with idle servers in the datacentre
Servers can be the slackers of the datacentre, consuming power without doing much work. Why not whip them into shape? Continue Reading
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News
14 Mar 2022
More Tableau-Salesforce integrations on the cards
Tableau and Salesforce are looking to deliver more ‘pre-integrated’ offerings that embed analytics capabilities into the latter’s portfolio of software-as-a-service applications Continue Reading
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News
10 Mar 2022
BT signs five-year deal with Google Cloud to revamp customer experience
BT is teaming up with Google Cloud so it can tap into its portfolio of data analytics and artificial intelligence services, and revamp its customer experience Continue Reading
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Feature
09 Mar 2022
Datacentres and climate change: Operators accused of being all talk and no action on sustainability
Datacentre operators talk a good fight when it comes to tackling climate change, but there is far more they should and could be doing to make their operations more sustainable, say experts Continue Reading
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News
07 Mar 2022
India’s Mahindra Group makes cloud move
The Indian conglomerate will migrate SAP S/4 Hana and its data warehouse to Google Cloud and build up its DevOps capabilities Continue Reading
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News
04 Mar 2022
Microsoft stops sales of products and services to Russia
Citing sanctions and cyber security concerns, Microsoft has become the latest company to withdraw from the Russian market Continue Reading
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News
02 Mar 2022
How FinOps can rein in cloud costs
More organisations are warming to FinOps to keep escalating cloud costs in check, amid growing usage of public cloud services Continue Reading
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News
01 Mar 2022
ASOS commits to keep using Microsoft Azure for another five years to support business growth push
Online retail giant ASOS is preparing to go even deeper into the Microsoft Azure cloud portfolio, as it looks to ramp up its use of data analytics to support its business growth goals Continue Reading
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News
01 Mar 2022
Kao Data expands Harlow datacentre campus by opening second 10MW facility
Kao Data has begun the build-out of its second datacentre on the site of its Harlow campus several months after securing £130m in additional funding to support its expansion Continue Reading
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Feature
28 Feb 2022
SaaS ERP customization vs. out of the box: Pros, cons
Companies considering SaaS ERP should weigh various factors when deciding on customization vs. out of the box. Learn what to consider when making the choice. Continue Reading
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Feature
25 Feb 2022
Cracking the code on blockchain and crypto: What might adoption mean for datacentres?
A high share of datacentre customers look set to adopt blockchain technologies, including digital currencies, over the next few years Continue Reading
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News
23 Feb 2022
Police forces ‘must’ do data protection due diligence checks before using PDS-backed AWS cloud
Police forces across England and Wales are being reminded not to overlook their data protection-related compliance responsibilities when making use of the Police Digital Service’s Amazon-powered cloud platform Continue Reading
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News
21 Feb 2022
Website owners urged to adopt ‘eco-standard’ to help cut internet-generated carbon emissions
The Eco-Friendly Web Alliance has set its sights on preventing a further 500,000 tonnes of carbon dioxide being generated in the next decade by helping website operators to cut emissions Continue Reading
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News
18 Feb 2022
Alibaba at the Winter Olympics: Bringing Beijing 2022 to broadcasters around the world
As the Winter Olympics in Beijing draw to a close, the organisers lift the lid on the role Alibaba’s cloud technology has played in broadcasting the event to audiences across the globe Continue Reading
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News
18 Feb 2022
Amazon drops Elasticsearch name from cloud portfolio after trademark infringement suit concludes
Enterprise open search company Elastic has succeeded in getting Amazon to stop using the name Elasticsearch to describe its distributed search and analytics product Continue Reading
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News
16 Feb 2022
Interview: How do you define IBM?
It is the world’s oldest computer company, and it was once said you didn’t get fired for buying from Big Blue. But a lot has changed. Sreeram Visvanathan, CEO for UK&I, explains how IBM is reinventing itself Continue Reading
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Blog Post
16 Feb 2022
The future of cloud: Tech predictions for 2022 and beyond
In this guest post, Amazon CTO and vice president Werner Vogels sets out what he thinks the year ahead holds for the world of cloud technology Cloud infrastructure has evolved to a place where we ... Continue Reading
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News
15 Feb 2022
Nebulon gets Ansible collection for datacentre deployment
Provider of cloud-managed and hardware-accelerated – formerly ‘cloud-defined’ – storage makes further moves towards its smartInfrastructure vision, with Terraform support coming Continue Reading
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News
10 Feb 2022
Half of key IT spending to shift to cloud
Some 51% of spending in key areas such as application software, infrastructure software, business process services and system infrastructure will shift to cloud by 2025, says Gartner Continue Reading
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News
09 Feb 2022
How Carrefour is lowering its Oracle footprint
Migrating core business applications requires a multi-pronged approach, so what remains on-prem, and where does SaaS fit? Continue Reading
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News
09 Feb 2022
KPMG embarks on cloud-focused youth tech talent push with non-profit Generation
Global consultancy firm KPMG is making good on its pledge to employ more people from working class backgrounds by 2030 with cloud-focused youth tech talent push Continue Reading
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News
08 Feb 2022
Tiger offers lightweight file access for hybrid cloud
Roar data, anyone? Tiger offers local access to cloud data, with only parts of the file being worked on downloaded and file locking in cloud buckets to ensure integrity Continue Reading
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News
04 Feb 2022
AWS vs Amazon: Cloud giant’s revenue rises as parent company’s profit falls during Q4
AWS closes out its financial year with another quarter of strong revenue growth, while its parent company, Amazon.com, reports a more downbeat performance Continue Reading
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News
03 Feb 2022
Australia’s cloud market tipped to surpass $14bn in 2025
The growth will be led by growing demand for software-as-a-service offerings as Aussie firms look to tap cloud services in their digital transformation efforts Continue Reading
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News
02 Feb 2022
JustPark moves from AWS to take up space in the Google public cloud
Parking space booking app JustPark claims shift in public cloud deployment strategy has reduced the system management overhead for its developers Continue Reading
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News
28 Jan 2022
Leeds NHS Trust moves millions of patient records to the Microsoft Azure public cloud
Leeds Teaching Hospitals NHS Trust is moving its on-premise patient data system to the Microsoft Azure public cloud Continue Reading
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News
27 Jan 2022
Imperial College London embarks on cloud security research push with Abu Dhabi tech hub
Imperial College London is embarking on a three-year project with an Abu Dhabi-based group of researchers to find ways for datacentre operators and cloud providers to secure their infrastructure Continue Reading
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Feature
26 Jan 2022
Stakes raised for hybrid cloud as complexity challenges continue
Hybrid cloud may be with us for some time, so what does that mean for cloud provision in 2022? Continue Reading
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News
26 Jan 2022
TigerGraph roars into APAC
The graph database technology supplier is approaching the region with a solution-based strategy and partnering with universities to grow local capabilities Continue Reading
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News
24 Jan 2022
Carbon emissions data to become key factor in cloud purchases by 2025, predicts Gartner
With enterprises across the world looking to become more sustainable and environmentally friendly, Gartner claims carbon emissions data will become a key factor in the cloud purchasing decisions of IT buyers by 2025 Continue Reading
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News
21 Jan 2022
UKCloud acquired: Troubled government cloud provider receives funding lifeline
UKCloud has declined to reveal the terms of its acquisition by an investment company run by its own chairman, prompting questions about how this deal will close the £30m funding hole revealed in its most recent set of accounts Continue Reading
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News
14 Jan 2022
M1 rolls out voice bot for customer hotlines
The Singapore telco has rolled out a voice bot for a number of customer hotlines to improve customer experience and the productivity of call agents Continue Reading
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News
06 Jan 2022
Amazon and Stellantis embark on multi-year, cloud-focused connected car push
Amazon has signed a series of deals with Fiat’s parent company, focused on enhancing the connected car experience for consumers, as well as improving the sustainability of the online retail giant’s delivery fleet Continue Reading
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News
05 Jan 2022
Melbourne’s InnerVision ups ante in smart parking
InnerVision Engineering’s smart parking solution uses machine vision and other technologies to deliver a frictionless parking experience for drivers in Australia Continue Reading
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News
31 Dec 2021
Top 10 Computer Weekly Downtime Upload podcasts of 2021
The Computer Weekly Downtime Upload podcast team began the year discussing the online fallout from the storming of the White House and finished it discussing IT and climate change, touching on bees and datacentres along the way Continue Reading
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News
23 Dec 2021
Top 10 cloud stories of 2021
Here are Computer Weekly’s top 10 cloud stories of 2021 Continue Reading
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News
21 Dec 2021
IT Priorities 2022: Cloud-first mindset growing in India
Nearly half of organisations in India are expected to spend more on cloud services, underscoring the growing cloud-first mindset that is taking root in the subcontinent Continue Reading
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Feature
20 Dec 2021
Clouds gather over Chinese providers – but is there a silver lining?
With the geopolitical outlook chillier than for some time, Computer Weekly explores the future prospects for UK-China approaches to technology and business Continue Reading
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News
20 Dec 2021
Top 10 datacentre stories of 2021
Here are Computer Weekly’s top 10 datacentre stories of 2021 Continue Reading
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News
20 Dec 2021
Tokopedia ups ante on observability capabilities
Indonesian e-commerce giant Tokopedia has consolidated its observability capabilities on a single cloud-based platform, enabling it to improve customer service and identify infrastructure issues Continue Reading
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News
17 Dec 2021
Cloud wars: How the US tech giants opening UK datacentres shook up the public sector market
Five years have passed since Microsoft and Amazon opened their UK datacentre regions, rapidly growing their share of the public sector market to the detriment of several smaller, home-grown cloud providers Continue Reading
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News
08 Dec 2021
AWS outage: API and networking issues disrupt services hosted in major US Amazon datacentre hub
One year on from a major datacentre outage that affected the same Amazon Web Services region, the public cloud giant and thousands of its users are hit by service troubles again Continue Reading
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News
07 Dec 2021
Schneider Electric gifts the datacentre industry a five-part sustainability framework
Datacentre power systems specialist has drawn up a framework that it hopes will help the industry standardise its reporting of sustainability metrics Continue Reading
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News
06 Dec 2021
IT priorities 2022: UK IT leaders show preference for cloud-first strategies
Research suggests firms across the UK and Europe that were quick to pivot to the cloud in response to the pandemic are prioritising investments that will help them make more of their off-premise infrastructure Continue Reading
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News
02 Dec 2021
United Airlines draws from AWS and diverse tech team to overcome Covid-19 business challenges
United Airlines used the AWS Re:Invent keynote to set out how it has overcome the challenges of Covid-19 by drawing on the capabilities of its diverse tech team to oversee its move to the public cloud Continue Reading
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News
02 Dec 2021
Facebook parent Meta tightens links with open source community through expanded AWS partnership
Social media conglomerate Meta confirms AWS’s elevation to strategic cloud partner status as tech giants’ ongoing collaboration enters next phase Continue Reading
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News
01 Dec 2021
Goldman Sachs debuts AWS-powered cloud for financial services sector
Goldman Sachs is building on its decade-long relationship with Amazon Web Services to launch a cloud-based environment that other financial services firms can use for data analytics and processing purposes Continue Reading
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News
29 Nov 2021
Cabinet Office slammed after advising users to ditch UKCloud as further investment nears
The Cabinet Office is facing criticism after details emerge that at least one major government department has briefed suppliers to migrate away from UKCloud Continue Reading
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News
29 Nov 2021
NetSuite CEO Goldberg: Growth companies nimble for post-Covid normality
Evan Goldberg, executive vice president of Oracle NetSuite, reflects on the post-Covid-19 pandemic economy through the prism of the Oracle-owned SaaS company Continue Reading
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News
24 Nov 2021
Growing pains: Where next for Gaia-X?
With one of its founding members preparing to exit the project because of concerns over the growing influence of non-European entities on its operations, questions are being asked about Gaia-X’s future Continue Reading
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News
22 Nov 2021
CIO interview: Karl Hoods, CDIO, Department for Business, Energy and Industrial Strategy
Moving to the cloud, developing staff skills and responding quickly to the pandemic – from a public sector IT leader’s perspective Continue Reading
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News
19 Nov 2021
Gaia-X founding member Scaleway exits project over misgivings about its future direction
A founding partner of the Gaia-X project, which aims to build an open, federated data infrastructure for European companies to host their cloud workloads, has exited the project over concerns about where the initiative is heading Continue Reading
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News
17 Nov 2021
Average size of hyperscale datacentres is on the rise
Latest data from IT market watcher Synergy Research Group highlights how the number and size of hyperscale datacentres around the world is on the up Continue Reading
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Feature
17 Nov 2021
Cloud repatriation: Five reasons to repatriate data from cloud
We look at key drivers of cloud repatriation, including cost, compliance, issues around latency and data gravity, reversing poorly planned moves to the cloud, and supplier failure Continue Reading
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News
15 Nov 2021
UK’s first datacentre-focused University Technical College course makes its debut
Some of the datacentre sector’s biggest players have pooled their resources to help launch the UK’s first industry-specific University Technical College course Continue Reading
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News
15 Nov 2021
Norwegian telco Telenor partners with Google Cloud for digital transformation push
Telenor has signed a deal with Google Cloud that will see the pair collaborate on bringing joint services and products to market for their customers Continue Reading
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09 Nov 2021
The RSPCA on how going cloud-first helped it rescue and rehome animals throughout the pandemic
The RSPCA was one of the earliest adopters of Google’s online business productivity suite of tools nearly a decade ago, and the organisation’s assistant director of IT resources reveals how that decision has benefited the charity throughout the pandemic. Continue Reading
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News
09 Nov 2021
Public cloud use linked to reduced carbon emissions and energy consumption, finds 451 Research
IT analyst house 451 Research claims European enterprises could dramatically improve their sustainability credentials by shuttering their datacentres and moving their business applications to the public cloud Continue Reading
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Feature
08 Nov 2021
How can enterprises avoid datacentre supply chain issues affecting IT upgrades?
With analysts predicting that the current datacentre component shortages could last for at least two years, CIOs are being advised to act now to prevent the situation affecting their IT upgrade plans Continue Reading
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News
08 Nov 2021
CME Group signs 10-year cloud and product innovation deal with Google
CME Group, one of the world’s largest financial derivatives exchange operators, has signed a multi-year infrastructure migration deal with Google Cloud Continue Reading
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News
08 Nov 2021
Irish government confirms datacentre strategy review in revised 2021 climate plan
The Irish government is ramping up its commitment to cutting greenhouse gas emissions, but acknowledges hitting its revised up target will be a challenge given the country’s current datacentre growth rate Continue Reading
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News
07 Nov 2021
Belfast City Airport: Most apps in the cloud by 2031
George Best Belfast City Airport has already achieved 50/50 cloud and on-premise working, with 80% of workloads expected to be cloud-based in the next decade. We look at what hybrid cloud means in practice Continue Reading
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Podcast
05 Nov 2021
COP26: IT and climate change – Computer Weekly Downtime Upload podcast
In this episode, Clare McDonald and Brian McKenna are joined by Ryan Priest to discuss IT’s role in combating climate change, on the eve of COP26, as well as YouTube’s temporary expulsion of Novara Media from its platform Continue Reading
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Blog Post
02 Nov 2021
Has Windows 11 strengthened the case for Chromebooks?
I was left with two overriding thoughts following Microsoft’s recent launch of Windows 11 and the Windows 365 Desktop-as-a-Service (DaaS) proposition. My first thought was positive and pragmatic. ... Continue Reading
