
Social networking presents a number of challenges, writes
Patrick Tarpey, head of information security for a leading UK
public body, and member of(ISC)2
.
Most organisations allow, to a certain extent, personal web
surfing during employee lunch breaks, for example. Indeed, certain
online activities, such as online banking, can help maintain
employee productivity by avoiding lunchtime bank queues. The
question is, when does fair use become a concern for the HR
department and line management?
The answer lies within the monitoring of internet use and
employee understanding of their responsibilities - namely
policies.
If your
security policies are well constructed and understood, internet
monitoring simply provides evidence in the event of disciplinary
action. The policies should cover what constitutes reasonable use,
downloading of software, use of company e-mail and disrepute. The
latter point of disrepute is certainly contentious. Recently I read
a profile on a social networking site where the member had written
disparaging remarks regarding a client placement and client
personnel.
The
rapid take up of social networking sites offer cyber criminals
and mischief makers a new large target. Remind colleagues not to
use any workplace e-mail addresses or passwords on these websites.
Many of these websites do not encrypt user log-on details.
Passwords and user IDs transmitted in clear text across the public
internet are subject to possible interception or compromise.
Another consideration is keeping your corporate browser secure.
A burgeoning cottage industry supplies third-party applications to
social networking sites. The vast majority of these applications
are innocuous, simply adding additional functionality and content
while giving the supplier either advertising revenue or access to
your private profile data. But can you rely solely on the due
diligence undertaken by social networking sites? Do you want to
allow third-party software unfettered access to your profile and
ultimately your network?
There is evidence that unwanted software is making its way into
social networking. Security company Fortinet first reported
anomalies with the Secret Crush application in early January
2008. Facebook users were invited, seemingly by a friend, to find
out which of their friends held a secret crush on them. While
inviting five friends to download the Secret Crush application, the
duped user allows access to profile data which may include e-mail,
date of birth and other private details, and is prompted to
download adware.
From the corporate perspective, I would consider deploying
anti-spyware software in addition to standard anti-virus
protection.
Of course, some employers have taken an alternate stance
regarding internet use while at work and chosen to block social
networking websites. This possibly is the simplest solution and
pushes the onus onto the individual to keep secure.
For individuals, social networking sites certainly offer an
enjoyable way to keep in contact with old friends and colleagues.
But a few sensible steps can improve your security:
• Restrict viewing of your details to trusted persons
• Don't publish your full birth date
• Don't reveal your e-mail, phone number or postal address
• Question the motivation of unsolicited requests to be friends
or group membership from persons unknown
• Read the small print of any third-party software installed via
social networking sites.
• Never arrange to meet strangers in person.
Read more expert advice from the Computer Weekly Security Think
Tank >>