Trying to list the major players in the Indian
outsourcing market is rather like trying to nail water to a wall.
New players enter the market and grow to be major influences across
various sectors or dominate a niche. New services are created and
are greeted with bemusement, mild interest and then a flood of
enquiries.
The market is growing fast but smaller firms are catching up and
finding niche areas of specialisation. With smaller firms it may be
possible to share the risk of a project through joint investment -
the kind of flexibility that may not be possible with larger
firms.
Infosys, Wipro and TCS may be the Indian outsourcing services
giants this year, and they are working hard to remain at the top of
the tree, but the market is evolving so fast that new service
providers are emerging each and every week. GTL, Satyam Computer
Services, HCL Technologies, ITC Infotech and Patni Computer Systems
are other well-respected big names.
New delivery models from firms such as Collab-soft.com are creating
co-operative groups of smaller suppliers.
Niche players may be better if you are looking for strong business
domain knowledge, rather than just technology skills. Companies
such as MphasiS, Quintant (iGate Group) and Techspan (Headstrong)
have strengths in the financial services domain, and Irevna is
leading the move to offshore equity research.
So which firms can offer good service?
Sonata has been employed by investment banks such as Lehman
Brothers and Deutsche Bank and i-flex has recently announced it is
to work with IBM on financial service solutions.
www.outsourcingtoindia.net