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Unified communications

• January 15, 2021 15 Jan'21

  Google Cloud, Nokia accelerate readiness for cloud-native enterprise 5G solutions

  Cloud platform provider and comms tech supplier announce plans to jointly develop cloud-native 5G core solutions for communications service providers and enterprise customers with cloud capabilities to the network edge to accelerate enterprise ...

• January 14, 2021 14 Jan'21

  Zoom reveals phone product spike, public offer price

  Strong service performance, reliability and enterprise-grade features drive uptake of Zoom Phone as still rapidly growing conferencing firm announces $1.75bn share offering

• January 13, 2021 13 Jan'21

  Telstra International appoints South Asia head

  The international arm of Telstra has hired former DXC Technology executive Geraldine Kor as its managing director for South Asia to tap new growth opportunities

• January 12, 2021 12 Jan'21

  Virgin Media aims for in-home connectivity transformation with Intelligent WiFi Plus

  As it ramps up gigabit network development in locations across the UK, cableco launches Wi-Fi access devices to work with new access system to bring up to three times faster in-home wireless speeds

• January 12, 2021 12 Jan'21

  Community Fibre ups ante with fibre-based entertainment service

  London-based fibre altnet uses growing gigabit network to offer first entertainment service based on full-fibre broadband

• January 12, 2021 12 Jan'21

  Bahrain hopes 5G roll-out will attract more tech firms to its shores

  Bahrain has completed its 5G roll-out, which will support its IT infrastructure in creating the right environment for technology firms

• January 08, 2021 08 Jan'21

  BT offers unlimited data for remote learning

  UK incumbent telco joins campaign to make sure disadvantaged children can get connected as Covid-19 lockdown closes schools and other educational establishments

• January 08, 2021 08 Jan'21

  EXFO forms full-fibre testing initiative with Openreach

  BT broadband provision division to deploy permanent full-fibre monitoring technology to assist in programme to deliver broadband across UK homes

• January 07, 2021 07 Jan'21

  Five million UK households paying £804m more than they should for broadband

  Significant number of UK householders won’t switch broadband networks for fear of losing their connection or the perceived hassle of switching, but many are left paying too much, research shows

• January 07, 2021 07 Jan'21

  Iskratel top of the world with Potosí fibre-optic deployment

  GPON broadband network deployed to meet the needs of thousands of residents in the highest city in the world

• December 31, 2020 31 Dec'20

  Top 10 networking stories of 2020

  Here are Computer Weekly’s top 10 networking stories of 2020

• December 24, 2020 24 Dec'20

  Digital infrastructure flourishes in 2020

  Study from co-operative trade association for next-generation broadband services notes increased industry investment and roll-out growth, marking a significant year for network infrastructure

• December 23, 2020 23 Dec'20

  Cisco reveals intention to acquire Dashbase

  Networking tech and services giant gets out the corporate chequebook for the third time in a matter of weeks to buy customer experience and analytics software provider

• December 22, 2020 22 Dec'20

  Viasat announces $222m RigNet acquisition

  Global communications company unveils plans to expand and diversify commercial connectivity portfolio, with purchase of intelligent networking solutions firm to add complementary technology

• December 22, 2020 22 Dec'20

  Top 10 end-user computing stories of 2020

  Here are Computer Weekly’s top 10 end-user computing stories of 2020

• December 22, 2020 22 Dec'20

  Top 10 remote working stories of 2020

  Here are Computer Weekly’s top 10 remote working stories of 2020

• December 21, 2020 21 Dec'20

  5G roll-outs to continue apace in 2021

  New 5G launches will be led by telcos in forerunner markets, but the industry’s near-term outlook will depend on the timing of an economic recovery

• December 17, 2020 17 Dec'20

  EY: Coordinated action vital to meet Gigabit Britain network deployment targets

  With gigabit connectivity crucial to supporting the UK’s ‘levelling up’ agenda and plugging the digital divide, an EY study shows half of UK SMEs believe investment in gigabit connectivity is vital for the economic development of their region after ...

• December 16, 2020 16 Dec'20

  Singapore employees want more support for remote working

  Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely

• December 14, 2020 14 Dec'20

  Zoom, Google Meet, TikTok dominate mobile app downloads in 2020

  Study from leading analytics firm reveals how 2020’s mobile app arena has been transformed through Covid-19, and how the app providers are setting up for 2021

• December 11, 2020 11 Dec'20

  Cisco accelerates collaboration with ‘wave’ of Webex enhancements and plans

  Reacting to the new normal ahead of all organisations and as part of a major overhaul of its conferencing and collaboration options, network technology and solutions giant unveils Webex portfolio overhaul and intent to buy audience interaction ...

• December 08, 2020 08 Dec'20

  SMEs need to acknowledge remote working lessons to prosper post-Covid

  Research from integrated cloud communications platform provider finds that over two-fifths of SME employees believe that, with effective communication tools, productivity would be the most improved business challenge in the “new normal”

• December 08, 2020 08 Dec'20

  Remote working issues block path to success for medium-sized businesses

  Nearly a third of European workers at mid-sized organisations feel disengaged and unmotivated due to issues with technology while working remotely

• December 07, 2020 07 Dec'20

  Cisco aims for enhanced engagement with IMImobile acquisition

  Network technology and solutions giant makes strategic acquisition of cloud communications software and services provider to embed omnichannel engagement into customer experience-as-a-service

• December 04, 2020 04 Dec'20

  FTTH Council Europe slams misleading advertising for fibre networks

  Fibre broadband trade body study shows consumers are confused about marketing and performance of broadband-access technologies, recommending a ‘fibre-ready’ label should be introduced for new buildings and major renovations

• December 03, 2020 03 Dec'20

  Openreach claims UK first as it moves from copper to full-fibre in Salisbury

  Salisbury takes a step closer to becoming the UK’s first ‘fully digital’ city with full-fibre deployment

• December 03, 2020 03 Dec'20

  Nokia deploys 5G private networking across five German research centres

  Finnish comms tech giant continues roll-out of standalone private 5G network for large-scale implementation across renowned German research institutes

• December 02, 2020 02 Dec'20

  RingCentral notes unified communications gains with PCCW Global private network

  Global infrastructure provider implements private network to enable unified collaboration and contact centre systems firm to augment and scale networks to accommodate rapid growth and spikes in demand

• December 02, 2020 02 Dec'20

  Comms giants flow to edge of Amazon to boost 5G enterprise, industrial applications

  Vodafone and Verizon announce partnerships with cloud giant to offer edge computing for use cases including autonomous vehicles, security, smart cities, healthcare and live interactive video streaming

• December 01, 2020 01 Dec'20

  Zoom revenue bonanza continues into third quarter

  Breakout video conferencing firm continues strong run and in third quarter shows ongoing influx of customers

• November 27, 2020 27 Nov'20

  Linius aims to add magic to video conferencing with Whizzard

  New product for the conferencing and enterprise collaboration markets offers the ability to transform hours of video footage into bite-sized pieces of content and increase knowledge sharing

• November 26, 2020 26 Nov'20

  Inadequate home internet speeds contribute to ‘digital divide’ during UK lockdown

  Survey reveals connectivity speeds are considered inadequate in 30% of properties and over one-third admit to judging the competence of colleagues who have connectivity issues during conferencing sessions

• November 25, 2020 25 Nov'20

  Legacy tech adds to management headaches in dealing with new normal

  Concerns raised over post-Covid return to the office, with virtually all C-level leaders admitting to still using offline processes and significant numbers believing their company will prioritise business continuity over safety

• November 24, 2020 24 Nov'20

  Vodafone teams with IoT.nxt to take enterprise IoT to new levels

  UK operator looks to open up new markets for internet of things growth with a new range of services designed to make it easier for UK businesses to adopt technology to track, monitor and manage assets, giving them data, insight and control

• November 23, 2020 23 Nov'20

  Xbox Series X, PlayStation 5 launches unleash UK network traffic surge

  Game console launches show network providers need to upgrade their infrastructure and invest in the latest networking technology to ensure reliable, resilient and robust performance

• November 23, 2020 23 Nov'20

  OneWeb emerges from bankruptcy, prepares for 17 December launch

  UK government and Bharti Global confirmed as new owners of low-cost satellite broadband provider, which emerges from financial woes to eye up commercial connectivity services to the UK and the Arctic region in 2021

• November 20, 2020 20 Nov'20

  RCS forecast to deliver $52.2bn for mobile operators by 2028

  Inability for digital banner advertising to drive consumer brand engagement will see billions in media spend diverted to RCS brand campaigns, dramatically boosting mobile operator revenues.

• November 19, 2020 19 Nov'20

  £165m gigabit broadband boost for Northern Ireland

  NIE announces connectivity deployment scheme to deliver gigabit-capable broadband infrastructure to more than 76,000 premises in hard-to-reach places across province

• November 17, 2020 17 Nov'20

  Masergy goes deeper with SASE to strengthen SD-WAN security

  Supplier claims to offer the broadest choice in security solutions, best-of-breed technologies and a leading global network platform for businesses of all sizes

• November 16, 2020 16 Nov'20

  Wireless industry warns of urgent need for more Wi-Fi spectrum

  As demand for broadband connectivity surges worldwide, bodies representing wireless companies highlight what they say is a pressing need for access to the 6GHz frequency band

• November 13, 2020 13 Nov'20

  Firms with connected culture see boost in employee productivity

  New study from enterprise cloud collaboration provider sheds light on role of employers in embracing a connected culture to power remote and prepare for hybrid workforces

• November 13, 2020 13 Nov'20

  BT taps VMware to launch global SD-WAN services

  Incumbent UK telco aims to ensure global customers can benefit from flexibility and choice as they optimise networks for cloud services

• November 13, 2020 13 Nov'20

  5G, IoT technology to transform health and social care

  Research from UK operator shows how advanced connected technologies offer a pathway to a flexible model of healthcare delivered at the point of patient need

• November 12, 2020 12 Nov'20

  IT Priorities 2020: Budgets rejigged to support 2021 recovery

  IT has been essential in helping organisations remain operational. IT chiefs are now considering the IT to drive a sustained business recovery

• November 11, 2020 11 Nov'20

  Gartner: IT spending to focus on fast time to value

  There are no surprises in Gartner’s latest forecast. IT budgets are being spent on supporting remote workers, but CIOs have new metrics

• November 11, 2020 11 Nov'20

  Orange strengthens West African connectivity with first regional network

  Global telco and subsidiaries commission and make commercial launch of the first pan-African backbone covering eight major countries in the region

• November 10, 2020 10 Nov'20

  Productivity shrinks, but office and remote workers optimistic about new normal

  Despite the bleak times caused by Covid-19, study finds a silver lining in the form of accelerating digital transformation and technology investment for remote workers

• November 10, 2020 10 Nov'20

  Zoom rapped over historic security practices

  The US Federal Trade Commission rules that Zoom’s practices undermined the security of its users

• November 10, 2020 10 Nov'20

  Ericsson and Telstra take enterprise cloud to the edge

  After successful 5G edge computing trial with financial institution in 2019, Australian telco and comms tech supplier develop enterprise solution with an extension into the hybrid cloud space

• November 10, 2020 10 Nov'20

  Gartner: Composability will make business more resilient and agile

  CIOs have stepped up to the challenge of supporting their organisations during the global coronavirus crisis. Now they are set to do more – with less

• November 06, 2020 06 Nov'20

  CityFibre awards £1.5bn to fund full-fibre construction across 27 towns and cities

  Broadband provider signs contracts to create over 3,750 local network construction jobs in three-year recruitment and training programme to provide up to 10,000 people with jobs to develop fibre network

• November 04, 2020 04 Nov'20

  Community Fibre claims fastest home broadband package in London

  Altnet unveils what it says is a gigabit connectivity industry-first for homes in the UK capital

• November 04, 2020 04 Nov'20

  University of Warwick graduates to BT 5G to accelerate innovation

  BT installs UK’s first dedicated public 5G network for the University of Warwick, aiming to bring new opportunities for research and further enhance students’ learning experience through its EE mobile network

• November 03, 2020 03 Nov'20

  Industrial IoT connections to reach 37 billion by 2025

  Smart factory concept realised as research reveals smart manufacturing will represent three-fifths of global industrial internet of things connections over next five years

• November 02, 2020 02 Nov'20

  Sky launches new fibre-to-the-home across UK

  Provider aims to install fibre to more than seven million UK households by the end of the first quarter of 2021

• October 30, 2020 30 Oct'20

  Nearly half of firms to increase investments in IoT despite the impact of Covid-19

  Gartner research finds that a third of companies that have implemented IoT will likely have implemented AI in conjunction, with at least one IoT project with digital twins also a key driver, by 2033

• October 28, 2020 28 Oct'20

  VMware: Management practices need to adapt to manage remote working

  Study finds distributed working practices – office, home, on the move or hybrid – have proven business and employee engagement benefits, but leadership and business culture need updating

• October 26, 2020 26 Oct'20

  Chatbots will not replace call centre agents

  Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive

• October 22, 2020 22 Oct'20

  Project Endeavour gets in gear to begin first public autonomous vehicle trials

  Government-backed autonomous vehicle consortium adds new partners and begins field trials in three major UK cities

• October 22, 2020 22 Oct'20

  Maturing O-RAN set to have 75% market share by 2030

  Analyst confident of prospects for comms technology enabling multi-supplier interoperability for innovations and reducing time to market for deploying new network functionality

• October 22, 2020 22 Oct'20

  Iron Mountain scales global connectivity collaboration with Telia Carrier

  Enhanced global network in APAC, EMEA and North America aims to deliver increased high-performance network diversity for datacentre customers

• October 21, 2020 21 Oct'20

  Financial services staff want work-from-home policies to continue after Covid

  About half of workers in the finance sector want their employers to retain remote working policies brought in during the pandemic

• October 20, 2020 20 Oct'20

  AT&T taps Nokia to drive CBRS-enabled Industry 4.0 private networks

  US comms giant aims to accelerate its ambitions to support advanced communications in manufacturing and industry

• October 16, 2020 16 Oct'20

  Small businesses’ remote working frustrations threaten exodus of best talent

  While large firms mull massive investment to return to offices, over a quarter of European small business workers would switch jobs to somewhere better equipped for remote working

• October 15, 2020 15 Oct'20

  Employees demand greater ownership and choice in the ‘new normal’ of work

  Cisco survey shows flexible future for work, with three-quarters of UK office workers wanting to choose whether to work from home or office, and manage their hours

• October 14, 2020 14 Oct'20

  Employees demand office redesign for new hybrid work environment

  Global study by visualisation and collaboration technology provider says employees worldwide are desperate to get back to the office and want their employers to invest in a tech-driven environment

• October 12, 2020 12 Oct'20

  BT expands digital workplace portfolio with Zoom

  New carrier agreement with conferencing provider Zoom designed to allow BT to offer a managed service with integrated networking to ensure optimal user experiences

• October 08, 2020 08 Oct'20

  Quarter of remote workers fail to engage with tech teams

  Research reveals a burgeoning IT-employee divide among the growing ranks of remote workers, but the root causes have yet to be examined fully

• October 07, 2020 07 Oct'20

  More than four-fifths of global workforce rule out return to office full-time

  With workforces demanding increased – if not permanent – home networking, research reveals CIOs’ top priorities in planning for new everywhere enterprise, specifically securing mobile devices, apps and users

• October 06, 2020 06 Oct'20

  Firms expect nearly half of employees to be working from home by 2025

  Global firms are increasingly putting their money where their mouths are when it comes to supporting remote working, as research shows firm evidence of a continued new normal

• September 25, 2020 25 Sep'20

  SSE Enterprise Telecoms makes further investment in UK business connectivity, 5G

  UK telco unbundles further 259 BT exchanges by the end of 2021 to significantly grow network, bringing total unbundled exchanges to 550

• September 25, 2020 25 Sep'20

  The new normal for collaboration in the new football season

  After the Covid-19 lockdown cost the 2019/20 football season three months' absence, football is now a whole new ball game. Manchester City’s investment in network technology is one of its major signings

• September 25, 2020 25 Sep'20

  Business leaders must use lessons of the present to get future-ready

  Research reveals the impact of Covid-19 on the digital workplace, and how technology will enable new ways of working

• September 24, 2020 24 Sep'20

  Klaxoon claims new visual standard for collaboration with Board

  Teamwork and smart work technology provider takes advantage of lockdown to develop next-generation visual workspace with built-in videoconferencing

• September 22, 2020 22 Sep'20

  UDG Healthcare deploys AT&T, Cisco SD-WAN to gain intelligent edge

  Global healthcare group deploys software-defined wide area network to create additional operational efficiencies

• September 21, 2020 21 Sep'20

  NBN Co pumps in A$700m to shore up business connectivity

  Australia’s national wholesale broadband provider is creating up to 240 business fibre zones across the country to provide businesses with access to its enterprise ethernet service

• September 21, 2020 21 Sep'20

  Video to power the future of work culture

  Research from leading video cloud providers show that more than two-thirds of workers want remote work options for the future

• September 21, 2020 21 Sep'20

  Remote workers lack appropriate tools to adapt to the new normal

  Research finds that companies must proactively address the workflow and productivity challenges remote workers continue to face in order to drive greater productivity

• September 16, 2020 16 Sep'20

  SSE Enterprise Telecoms further extends 100Gbps capable network across the UK

  New connections built to provide 100Gbps optical and Ethernet services will enable SSE Enterprise Telecoms to reach more than 90 datacentres across the UK

• September 15, 2020 15 Sep'20

  Staff recognise productivity value of tech investments

  Two surveys, one conducted before the UK coronavirus lockdown, one after, show a shift in attitudes among employees towards modern IT

• September 11, 2020 11 Sep'20

  Zoom adds two-factor authentication for all users

  Latest enhancements to Zoom security make it easier for organisations to protect users and prevent breaches and unauthorised meeting access

• September 04, 2020 04 Sep'20

  Two-fifths of UK small businesses claim productivity increases since lockdown

  As UK government mulls programme to encourage big return to the office, survey finds that commuting time has been swapped for work time as homeworkers notch up almost a month in overtime

• September 03, 2020 03 Sep'20

  Enterprise WLAN market takes a tumble

  Quarantines and lockdowns due to pandemic are presenting a headwind for the enterprise WLAN market, with falls in first quarter persisting over the next three months of the year

• September 01, 2020 01 Sep'20

  Zoom continues boom in second quarter

  Lockdown breakout video conferencing provider continues hot streak through second quarter of 2020, racking up record revenues of over half a billion dollars

• August 19, 2020 19 Aug'20

  Zoom dials into Southeast Asia with Singapore datacentre

  Zoom’s new Singapore datacentre is expected to shore up the performance of its conferencing tool and phone service in the city-state

• August 14, 2020 14 Aug'20

  Gigaclear to take on 120 engineers for rural broadband expansion

  New full-time field engineers will join rural broadband provider’s in-house team by the end of March 2021 to increase company’s build capacity

• August 14, 2020 14 Aug'20

  Bayer taps Verizon for global network infrastructure

  Pharmaceutical giant chooses Verizon to provide software-defined infrastructure to support its future cloud-based business needs

• August 10, 2020 10 Aug'20

  Poor connectivity sees home workers lose over half an hour of work a day

  Business leaders reveal pressure of new normal with research revealing four-fifths of home workers experiencing unreliable internet connection while working from home, and nearly half having slow and/or unreliable internet connection

• August 07, 2020 07 Aug'20

  ‘Inadequate’ broadband impacts bottom line for London’s SMEs

  Research reveals as many as 85% of small businesses in UK capital do not know how fast their broadband speed needs to be for their business to thrive, and only two-fifths were able to transition to a fully online business model after Covid-19 hit

• August 05, 2020 05 Aug'20

  Centrica calls on Vodafone 5G tech to assist delivery of gas storage facility

  Gas supplier aims to address 1970s problems at Easington storage terminal with 21st century private 5G mobile network solution

• August 03, 2020 03 Aug'20

  Edge server shipments set to double by 2024

  As business gets close to the edge, analyst predicts a ‘supercharged’ edge server market over the next five years driven by an associated boom in cloud services

• July 30, 2020 30 Jul'20

  UK rural full-fibre broadband network expanded further

  Over three million more homes and businesses in rural areas of the UK given the opportunity to get ultra-reliable, gigabit-ready, full-fibre broadband by mid-2020s

• July 29, 2020 29 Jul'20

  Enterprises experience ‘productivity tax’ as remote work environments set for long term

  Remote work productivity tracker shows employee productivity has dipped in certain regions and use cases since the advent of Covid-19, perhaps permanently

• July 28, 2020 28 Jul'20

  O2 gains KPMG mandate to meet new demand for remote working

  O2 will provide connectivity tools to help support professional services provider’s operational activity

• July 28, 2020 28 Jul'20

  Ofcom to free up additional spectrum for wireless services

  Regulator takes steps to boost home network users who are now in their home offices and will be there for a considerable period of time

• July 27, 2020 27 Jul'20

  Hybrid working becomes the new collaboration imperative

  New report reveals that ‘astutely’ navigating work practices, spaces and culture will help respond to crisis, redefine the purpose and reinvent the future of work

• July 23, 2020 23 Jul'20

  UK government ignored civil service warning of no benefit in acquisition of OneWeb

  Civil service revealed to have taken the rare step of alerting government that $500m investment in troubled satellite company would bring no discernible benefit

• July 22, 2020 22 Jul'20

  Slack takes legal route against ‘weak, copycat’ Teams

  Microsoft could be set for another joust with the EU, as its rival, Slack, files an anti-competitive complaint

• July 21, 2020 21 Jul'20

  Manchester City Council deploys 8x8 to maintain remote services

  One of the UK’s largest local government authorities implements cloud-based communications system to keep critical services running while keeping agents safe during UK lockdown

• July 20, 2020 20 Jul'20

  US remote workers take significant productivity hit through IT disruption

  Analysis of remote employee experience and digital workplace post-Covid finds enterprise remote workers have encountered long wait times to address IT and other technical issues