News

Unified communications

• January 21, 2022 21 Jan'22

  Majority of UK employees prefer hybrid work

  Survey reveals the importance of hybrid working and shows a degree of WFH fatigue following Omicron, with firms assessing when it will be possible to return to in-person work

• January 13, 2022 13 Jan'22

  BT appoints MD of advanced enterprise comms division, inks ABB contract

  Managing director appointed for what is regarded as a likely key growth engine for UK incumbent telco’s enterprise business, moving it from a telco to a techco by expanding into services that go beyond traditional calls and lines

• January 10, 2022 10 Jan'22

  Qualcomm announces Microsoft collaboration to boost AR in the metaverse

  Mobile chipmaker enters into collaboration with Microsoft to design custom augmented reality chips and integrate software platforms

• January 04, 2022 04 Jan'22

  BlueJeans and Google join forces to unlock value for remote workforces

  Leading US comms provider re-bundles flagship collaboration platform so it can be preloaded on Google’s Glass Enterprise Edition 2

• December 23, 2021 23 Dec'21

  Avaya comms support Santa-as-a-service tracking

  As sleigh bells ring, Avaya’s OneCloud contact centre services let you chart Father Christmas’s journey

• December 15, 2021 15 Dec'21

  Neos Networks brings high-capacity fibre access to leading UK cities and Oxfordshire

  UK business connectivity provider opens first of four metro access networks to offer last-mile services direct to nearly 10,000 regional businesses and those in the City of London while also announcing rural county expansion plan to connect over 200...

• December 15, 2021 15 Dec'21

  Avaya enhances educational and logistics environments with UCaaS and cloud

  Supply chain leader supports business expansion and supercharges agent retention with cloud comms platform, and enables ‘exceptional’ education experiences for thousands of students with unified comms as a service

• December 10, 2021 10 Dec'21

  More than 50% of UK workers would quit without hybrid work

  Research provides insight into the views of UK workers regarding splitting time between the office and home

• November 30, 2021 30 Nov'21

  Rapidly changing hybrid workforce sees IT departments struggle to keep up

  Research finds faulty technology is leaving businesses ill-equipped to support the future of working, warning that tech-savvy workers will expect more from their employers

• November 24, 2021 24 Nov'21

  Zoom boom rolls on over to Q3 2021

  Partial return to the office fails to stop momentum of breakout collaboration technology giant in the third quarter of 2021

• November 23, 2021 23 Nov'21

  Ericsson boosts business play with $6.2bn Vonage acquisition

  Acquisition of IP communications provider expands Ericsson’s presence in wireless enterprise and broadens its global offerings, creating a global network and communication platform for open innovation

• November 12, 2021 12 Nov'21

  Klaxoon enters US and launches next-gen meetings workshop platform for hybrid work

  French teamwork and smart work technology provider unveils its next-generation workshop platform and expands in the US with CEO and key executives

• November 09, 2021 09 Nov'21

  No device upgrade for most UK workers during pandemic

  Research finds that most workers are still using equipment issued before lockdowns, raising fears of a productivity gap as staff work from home

• November 08, 2021 08 Nov'21

  More than four-fifths of firms expect to keep hybrid work environment

  While business leaders are comfortable with and believe there are many benefits to hybrid work, most organisations are unprepared to deliver a seamless experience in a hybrid workplace, where the need for end-to-end data visibility and actionable ...

• November 05, 2021 05 Nov'21

  Fibre lights up BT half-yearly results

  BT has revealed a tough first six months of the financial year, but also claimed Fibre First build programme roll-out continues to accelerate, reaching record levels in second quarter

• November 03, 2021 03 Nov'21

  Windstream Enterprise and BlueJeans up the ante in collaboration

  Managed communications service provider makes additions to unified comms offerings to enable effective and scalable collaboration while Verizon-owned company announces support for Microsoft Direct Guest Join

• November 02, 2021 02 Nov'21

  Digital connectivity investment could unlock 500,000 jobs, £70bn of GDP growth by 2026

  First Digital Connectivity Index from recently merged fixed and mobile operator shows that UK is currently ranked eighth among developed countries for digital connectivity

• November 01, 2021 01 Nov'21

  India’s tech workforce braces for hybrid work

  A Nasscom study reveals that India’s tech workers and their employers are planning to return to offices thrice a week, paving the way for hybrid work

• October 28, 2021 28 Oct'21

  City of Edinburgh Council signs up CGI to implement smart city plans

  Five-year contract to support Scottish capital’s transformation into a smart city includes data insights, processes and tools to achieve transformational change and deliver high-quality services to citizens

• October 28, 2021 28 Oct'21

  Cisco supports hybrid workforce augmented reality meeting solutions

  IT giant evolves collaboration suite to combine Webex meeting functionality with real-time, photorealistic holographic experience

• October 27, 2021 27 Oct'21

  Microsoft’s latest results focus on combating inflation

  With prices set to rise, CEO Satya Nadella used the Q1 2022 earnings call to discuss the deflationary effect of digitisation

• October 25, 2021 25 Oct'21

  Chancellor sets aside £2.1bn to fund NHS IT modernisation

  Improving efficiency, reducing waiting times and expanding tests and scans are among the key targets for £5.9bn of extra NHS funding

• October 22, 2021 22 Oct'21

  Flexible a fixture as technology critical to hybrid working future

  Survey shows knowledge workers in leading economies believe that having an office space will be considered an employee benefit, rather than a mandatory way of working

• October 21, 2021 21 Oct'21

  Virgin Media takes full-fibre to west Berkshire, launches Wi-Fi 6 hubs

  Full-fibre contract between network provider and local authority aims to connect west Berkshire schools and public buildings to next-generation digital infrastructure

• October 21, 2021 21 Oct'21

  Gitex 2021: Batelco brings collaboration to Bahrain operations

  Aiming to deliver evolved teamwork capabilities to its customers to accelerate Bahrain’s transition to the digital workplace, digital communications solutions provider adopts new collaboration technology

• October 20, 2021 20 Oct'21

  Gitex 2021: Nuuday finds new voice to deliver cognitive customer universe

  Upstart Danish telco deploys communications-as-a-service technology and virtual assistant to restructure business, gain differentiation and extend to new touchpoints in highly competitive local market

• October 19, 2021 19 Oct'21

  Gitex 2021: Arc spans network ecosystem in Oman

  Integrated networking services provider invests in Nokia technology to offer added connectivity options for enterprise customers in key Middle East location

• October 18, 2021 18 Oct'21

  Gitex 2021: Avaya builds up AI experience to boost collaboration

  New communications and collaboration ecosystem launched to enable customers to achieve better business outcomes in the experience economy and the new hybrid working mode

• October 14, 2021 14 Oct'21

  Generation Novel hybrid workers bring new demands and risks

  Aruba survey warns business leaders that they must strike a balance between flexibility and security to address risky behaviours and evolving expectations of today’s tech-savvy workforce

• October 13, 2021 13 Oct'21

  FCA warns over future hybrid working security risks

  Earlier this week, the Financial Conduct Authority issued fresh guidance to regulated organisations on keeping hybrid workers safe and secure

• October 08, 2021 08 Oct'21

  Talent sits everywhere with hybrid work powered by mobile and artificial intelligence

  Cisco’s Hybrid work index reveals insights on people’s preferences, habits and technology usage in the era of hybrid work

• October 08, 2021 08 Oct'21

  Need for work equity and total meeting equality in world of hybrid work

  Research into the evolution of the workplace in the wake of Covid shows hybrid workers embracing anytime working as office culture ‘changes for ever’, but concerns over discrimination, career progression and noise weigh on employees’ minds

• October 08, 2021 08 Oct'21

  Telstra connects direct to Microsoft Azure and Operator Connect for Microsoft Teams

  Australia-based global carrier enhances connectivity to Microsoft cloud services and provides an integrated calling experience via flagship collaboration service

• October 08, 2021 08 Oct'21

  How Zoom is growing its APAC business

  Zoom is driving its growth in Asia-Pacific by embedding business processes into video communications, supporting the hybrid workplace and expanding its headcount in the region

• September 30, 2021 30 Sep'21

  NTT strengthens Microsoft alliance to support shift to hybrid working

  Technology and business solutions provider enriches enterprise telephony and connectivity with IT giant’s Operator Connect for Teams to assist users’ support for the new normal or working

• September 22, 2021 22 Sep'21

  UK pivot to hybrid tech could add £76bn to GDP

  Study shows rise in hybrid working could boost GDP by £48bn annually as part-time workers increase hours and investment in hybrid technologies could add nearly £80bn over next four years

• September 22, 2021 22 Sep'21

  Employers worry about remote work productivity, but fail to invest in tech solutions

  Research warns employers to continue valuing in-person collaboration and to balance between safeguarding culture and a sense of team experienced though office-based working, with the virtues of hybrid working that is now essential in the new normal

• September 16, 2021 16 Sep'21

  BT gifts small businesses £7.5m in street advertising as Street Hub 2.0 units go live

  Local businesses in Kensington and Chelsea are given the chance to advertise for free via digital screens in Street Hub 2.0 units while research reveals over 60% of small firms say local advertising will boost awareness of their business

• September 15, 2021 15 Sep'21

  Zoom aims to ignite the next era of communications

  Breakout conferencing and collaboration company shows range of innovations will enable businesses in the post-Covid era to embrace change, enable hybrid workforces and grow their businesses

• September 10, 2021 10 Sep'21

  Poor home connectivity risks jeopardising switch to hybrid working

  CityFibre, Chartered Management Institute survey warns once-in-a-generation opportunity to change working practices for the better could be put at risk because of network issues

• August 31, 2021 31 Aug'21

  Zoom posts first billion-dollar revenue quarter

  Pandemic conferencing breakout star sees revenues and subs maintain robust growth track in second quarter.

• August 26, 2021 26 Aug'21

  Zoom plots path to hybrid return to the workplace

  Pandemic’s breakout conferencing tool provider plans to support the new normal of hybrid working with systems recognising both remote and in-office work

• August 26, 2021 26 Aug'21

  Gartner survey shows 44% rise in workers’ use of collaboration tools since 2019

  As the onset of a hybrid workforce becomes a reality for more firms, research shows massive spike in virtual meeting and collaboration tools since 2019, and stresses that digital workplace technologies will be essential for enabling innovation in ...

• August 25, 2021 25 Aug'21

  How to reconfigure for hybrid work

  While many businesses are reopening offices, staff are reluctant to come to the office every work day. We look at how to support hybrid work patterns

• August 09, 2021 09 Aug'21

  Need for strong internet connection keeps Brits indoors

  Study from leading UK communications provider highlights that although a new normal is coming for a significant number of UK workers, so are new problems and the need to create a better work-life balance

• August 06, 2021 06 Aug'21

  Half of Gen-Z would leave job if not given a hybrid work option

  Even though two-thirds of workers surveyed by workspace technology company say hybrid work benefits mental health and productivity, over half believe that their employers are not prepared to implement it

• July 29, 2021 29 Jul'21

  Virgin Media O2 unveils UK fibre upgrade plan

  Newly merged operator announces FTTP upgrade of fixed network starting this year with completion in 2028, taking advantage of what it says is efficient fibre deployment with ‘value accretive roll-out economics’

• July 29, 2021 29 Jul'21

  Profits, revenues fall but BT expands 5G, fibre in first quarter

  UK incumbent telco sees profits and revenues fall, but increases capital investments in next-generation wireless and extends Microsoft strategic partnership

• July 27, 2021 27 Jul'21

  Some 15 million UK consumers suffered major broadband outage in past year

  Study covering first full year of lockdown reveals how millions of home-workers and home-schoolers experienced internet outages when they would usually have been at their workplaces or in school

• July 22, 2021 22 Jul'21

  Satellite and 5G firms announce ubiquitous UK communications trial

  Space agencies and leading technology businesses test ubiquitous UK communications coverage for transportation market in region of south-west England notorious for poor communications