News

IT outsourcing

• September 17, 2025 17 Sep'25

  Lufthansa pilots EU Digital Identity Wallet-based travel

  Travellers will only be required to tap their phone to pass the various steps of checking in and boarding aircraft

• September 09, 2025 09 Sep'25

  Fujitsu braced for double-digit decline triggered by ‘foolish display of legal machismo’

  Internally, Fujitsu UK is braced for major revenue decline as Post Office scandal takes its toll

• September 04, 2025 04 Sep'25

  Depression, anxiety, PTSD and suicidal thoughts: Post Office victims speak out

  Report finds that former subpostmasters suffered and are continuing to suffer severe mental and physical problems due to their treatment by the Post Office

• September 02, 2025 02 Sep'25

  Scottish Widows completes migration of millions of accounts to TCS platform

  Pension provider reaches milestone in its digital transformation with Indian IT services giant

• September 02, 2025 02 Sep'25

  Fujitsu’s roots in government go too deep

  MPs and peers call on prime minister to review Japanese supplier’s ‘eligibility’ to bid for government contracts

• August 27, 2025 27 Aug'25

  Home Office Fujitsu contract is ‘de facto’ conflict of interest in Post Office police probe

  Fujitsu supplies police with the network that supports national investigations, while its former staff are part of a national investigation

• August 20, 2025 20 Aug'25

  Metropolitan Police contract with Fujitsu is ‘potential conflict of interest’ amid Post Office probe

  Freedom of information request reveals sub-contract between Fujitsu and the police force leading nationwide investigation of the IT firm’s part in the Post Office scandal

• August 15, 2025 15 Aug'25

  Zendesk CTO on the new era of customer experience

  Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience

• August 13, 2025 13 Aug'25

  Fujitsu orders staff to retain Post Office-related documentation as it braces for legal action

  Japanese supplier tells all UK staff to preserve documents related to its work with the Post Office

• August 12, 2025 12 Aug'25

  UK state-owned bank goes cloud-native

  State-owned National Savings and Investments bank used contract renewal as an opportunity to keep pace with changes in the market

• July 29, 2025 29 Jul'25

  Logicalis targets APAC’s mid-market with ‘GSI quality’ services

  The global technology service provider is banking on its ‘think global, act local’ strategy, a deep focus on application modernisation and security to differentiate itself in the region

• July 25, 2025 25 Jul'25

  Fujitsu to cut at least 100 more UK staff

  Some Fujitsu employees feel they are suffering for the actions of the company’s management in the Post Office scandal

• July 18, 2025 18 Jul'25

  Peer warns IT suppliers against partnering with Fujitsu in government contracts

  According to publicly available figures, Fujitsu has won over half a billion pounds in government business as prime contractor since January 2024, but there is more than what has been reported

• July 17, 2025 17 Jul'25

  Fujitsu outage crashes Post Office Horizon system

  Japanese IT giant’s time serving the Post Office is due to end next year, but problems persist

• July 16, 2025 16 Jul'25

  BBC plans to outsource and offshore thousands of tech roles

  The BBC is drawing up plans to outsource roles in its digital product group and finance, which could include some being carried out overseas

• July 14, 2025 14 Jul'25

  Home Office dumps Fujitsu from IT services contract

  Home Office to take IT service desk contract in-house, with staff set to transfer from Fujitsu

• July 07, 2025 07 Jul'25

  Tech firms complicit in ‘economy of genocide’, says UN rapporteur

  A UN special rapporteur has called for technology firms operating in Israel and the Occupied Palestinian Territories to immediately halt their activities, in wider report about the role corporate entities have played in the Israeli state’s ongoing ‘...

• July 02, 2025 02 Jul'25

  Scattered Spider link to Qantas hack is likely, say experts

  A developing cyber attack at Australian airline Qantas that started at a third-party call centre is already being tentatively attributed to Scattered Spider. Find out more and learn about the next steps for those affected

• June 27, 2025 27 Jun'25

  Fujitsu’s grip on HMRC loosening but bags of taxpayer cash still to be made

  The complicated and risky nature of replacing IT suppliers in major government contracts means Fujitsu will be cashing in for years to come

• June 27, 2025 27 Jun'25

  Silicon Valley execs sworn in to US Army reserves specialist unit

  Four technology executives are brought into the military to make the armed forces ‘more lethal’, reflecting softening attitudes throughout the sector towards ‘the business of inflicting violence’

• June 26, 2025 26 Jun'25

  Seven main suspects under police investigation in national Post Office probe

  The national police investigation into crimes related to the Post Office scandal expects the number of suspects to continue to rise

• June 24, 2025 24 Jun'25

  Wrongly convicted subpostmasters may have to wait another year for redress

  MPs on the Public Accounts Committee say the government has not done enough to contact all those who qualify for Post Office scandal compensation schemes

• June 17, 2025 17 Jun'25

  Artificial intelligence could fuel growth in global tennis

  IBM launches artificial intelligence-driven tools to grow the sport’s reach, but AI’s role also reaches the on-court business

• June 10, 2025 10 Jun'25

  HMRC paid Fujitsu £310m last year, but Post Office supplier’s UK business faces gradual decline

  While victims are made to fight for every penny they are owed, the IT supplier at the centre of the Post Office scandal is handed hundreds of millions of pounds by UK government

• June 09, 2025 09 Jun'25

  Compensation to Post Office scandal victims reaches £1bn milestone

  The government has now paid out more than £1bn to victims of the Post Office Horizon scandal

• June 02, 2025 02 Jun'25

  AI in IT services and the diminishing correlation between people and growth

  While non-IT business professionals in the middle of their careers face the most disruption from generative AI, professionals in the IT services sector and their employers are prepared for change

• May 22, 2025 22 May'25

  HMRC begins escape from Fujitsu’s grip through £500m contract

  HMRC looking for a supplier to support its planned exit from three Fujitsu datacentre contracts

• May 21, 2025 21 May'25

  M&S cyber attack disruption likely to last until July

  M&S says it has moved into recovery mode after a ransomware attack, but expects some disruption to persist throughout the coming weeks

• May 21, 2025 21 May'25

  Fujitsu raked in £80m from HMRC in March alone, despite Post Office scandal

  HM Revenue & Customs described as a UK ‘cash cow’ for the Japanese IT giant at the centre of the Post Office Horizon scandal

• May 20, 2025 20 May'25

  Botched Post Office IT projects continue to drain public purse

  Millions more pounds of public money spent by the Post Office as a result of an IT error that exposed the personal details of Horizon victims

• May 15, 2025 15 May'25

  Post Office scandal inquiry to publish first findings this summer

  Inquiry announces that findings on compensation and human impact will be presented in the next few months

• May 13, 2025 13 May'25

  Controversial Post Office Horizon system could stay until 2033

  Post Office seeks off-the-shelf Horizon replacement as part of £492m tender that includes ongoing support for Horizon up to 2033

• May 13, 2025 13 May'25

  Evidence reveals Post Office scandal victims short-changed in compensation payouts

  Subpostmasters who appealed compensation payments have significantly increased ‘worryingly undervalued’ settlements

• May 07, 2025 07 May'25

  UK hands Indian IT suppliers competitive boost in trade deal

  Trade deal will exempt IT workers from India from paying National Insurance contributions for three years

• May 02, 2025 02 May'25

  India’s Hexaware targets public sector business as it expands UK operation

  Indian heritage IT services firm opens office in Canary Wharf and sets is sights on growing its UK public sector business

• April 28, 2025 28 Apr'25

  Fujitsu UK staff will get bonus despite Post Office scandal fallout

  Employees will receive bonuses as Fujitsu UK reaches sales target - suggesting that its pause on bidding for public sector business has had limited impact

• April 28, 2025 28 Apr'25

  HMRC predicts IR35-related £20m annual tax loss due to business size classification changes

  HMRC predicts that changes made by the government to the classification criteria used to decide if businesses should be considered small or medium-sized entities will cost the Treasury £20m each year in IR35 non-compliance

• April 17, 2025 17 Apr'25

  Tariff turmoil is making supply chain security riskier

  Many businesses around the world are taking the decision to alter their supplier mix in the face of tariff uncertainty, but in doing so are creating more cyber risks for themselves, according to a report

• April 09, 2025 09 Apr'25

  Post Office gets extra £136m towards tech transformation as clock ticks on Horizon

  Latest handout means government has given the Post Office more than a quarter of a billion pounds in ‘further’ funding, with half destined to support its technology transformation

• April 01, 2025 01 Apr'25

  Scottish support group for Post Office scandal victims launched

  Support group calls on former subpostmasters in Scotland who have been affected by Horizon errors to come forward

• March 31, 2025 31 Mar'25

  Top 1,000 IT service providers in scope of UK cyber bill

  The government’s proposed Cyber Security and Resilience Bill is set to include regulatory provisions covering both datacentre operators and larger IT service providers

• March 19, 2025 19 Mar'25

  Air New Zealand takes off with digital transformation deal

  The airline aims to become a digital leader with TCS’s help to improve fleet management, crew scheduling and ground services through the use of artificial intelligence

• March 14, 2025 14 Mar'25

  AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society

  Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will...

• March 13, 2025 13 Mar'25

  Major strike by Fujitsu staff at ‘cash cow’ HMRC

  Fujitsu staff working at government department will strike for 22 days in protest over pay offer

• March 13, 2025 13 Mar'25

  Supercars team BJR taps Extranet Systems for racing edge

  As the demands of motorsports grow, Supercars team Brad Jones Racing turns to IT specialist Extranet Systems to manage crucial areas such as security, backup and disaster recovery

• March 10, 2025 10 Mar'25

  Government announcement on Fujitsu talks add ‘vague words’ and no interim payment

  Peer James Arbuthnot says he is ‘disappointed’ that there was no mention of an interim payment in announcement of government’s latest talks with Fujitsu

• February 27, 2025 27 Feb'25

  Peer demands Fujitsu cough up £300m interim payment towards Post Office scandal bill

  Kevan Jones tells fellow peers in the House of Lords that Fujitsu should also be barred from bidding for public sector contracts

• February 26, 2025 26 Feb'25

  IoT and SaaS will underpin government legislation introduced to protect rivers

  Tech platform will enable water companies, regulators and the public to monitor pollution levels in rivers

• February 21, 2025 21 Feb'25

  Fujitsu’s £600m-plus prize with His Majesty’s ‘cash cow’ in 2025

  Controversial supplier continues to reap the rewards of government IT contracts despite its participation in ‘ghastly fraud’

• February 18, 2025 18 Feb'25

  MSP cuts costs with Scality pay-as-you-go anti-ransomware storage

  Autodata gets Scality as-a-service for on-site immutable storage via Artesca, to allow customers to rapidly recover from ransomware and at the same cost per terabyte no matter the volume