News

IT outsourcing

• June 22, 2022 22 Jun'22

  How TDCX is building a people-centric business

  Every digital tool deployed by the Singapore-based services firm is aimed at augmenting the performance and experience of its employees, says TDCX’s group CIO, Byron Fernandez

• June 20, 2022 20 Jun'22

  Minister says compensation offer to 555 subpostmasters close

  Government minister says an announcement on subpostmaster compensation could be made within weeks

• June 09, 2022 09 Jun'22

  SolarWinds CEO offers to commit staffers to government cyber agencies

  A new proposal from SolarWinds’ outspoken CEO, Sudhakar Ramakrishna, could see software companies commit key staff to work with government cyber agencies to improve cooperation and incident response

• June 09, 2022 09 Jun'22

  IBM winding down its Russian business

  After three months in suspension, IBM’s operations in Russia are being wound down, CEO tells staff

• June 08, 2022 08 Jun'22

  NHS invites suppliers to apply to join latest tech marketplace

  Health service launches new IT framework for suppliers offering technologies that can transform GP operations

• June 08, 2022 08 Jun'22

  Pure FlashBlade//S and Evergreen//Flex boost as-a-service push

  FlashBlade//S brings two new arrays in which customers can upgrade controllers and capacity, while //Flex allows capacity to be bought and moved across any QLC or TLC Pure array

• June 07, 2022 07 Jun'22

  Prison and Probation Service’s tagging ambition ‘outstripped its ability to deliver’

  HM Prison and Probation Service’s programme to transform the tagging of offenders has failed to deliver after software platform was scrapped

• June 07, 2022 07 Jun'22

  Russia looks towards import substitution in its IT sector

  The exodus of Western IT companies from Russia and sanctions imposed on the country amid its military invasion of Ukraine are leading to shortages of IT and professionals in the sector

• May 27, 2022 27 May'22

  NatWest replacing multiple customer service systems

  NatWest Bank puts customer service tools on a single platform using Microsoft Dynamics 365

• May 26, 2022 26 May'22

  Two-thirds of UK organisations defrauded since start of pandemic

  Nearly two out of three UK companies say they have experienced some form of fraud or economic crime in the past two years, according to a report

• May 25, 2022 25 May'22

  IR35 reforms: PAC report blames HMRC for ‘widespread non-compliance’ in public sector

  The Public Accounts Committee has shared the findings of its report into the after-effects of the IR35 reforms coming into force in the public sector back in April 2017

• May 23, 2022 23 May'22

  Government has no plans to review controversial court rules on computer evidence

  Government accused of ‘passing the buck’ and ‘not knowing what it is talking about’ after stating it has no plans to review court rules on computer evidence

• May 20, 2022 20 May'22

  Third of organisations to outsource more IT amid talent shortage

  Cutting costs is not the main reason for outsourcing IT in the UK, according to a major study

• May 17, 2022 17 May'22

  Post Office scandal victim calls for government’s role in silencing victims to be investigated

  Victims of the Post Office Horizon scandal in Scotland raise further questions about Post Office and government conduct

• May 17, 2022 17 May'22

  Controversial Post Office IT system to be replaced by 2025

  Work is ongoing by the Post Office to replace the controversial Horizon retail and accounting system used in nearly 12,000 branches

• May 11, 2022 11 May'22

  CyberUK 22: Five Eyes focuses on MSP security

  The western intelligence community has set out practical steps IT service providers and their customers can take to protect themselves

• May 10, 2022 10 May'22

  CCRC to contact 88 more former subpostmasters with potentially wrongful convictions

  The Criminal Cases Review Commission is to contact 88 more potentially wrongfully convicted Post Office workers

• May 10, 2022 10 May'22

  CyberUK 22: NCSC refreshes cloud security guidance

  The National Cyber Security Centre is revising its cloud guidance as increasing uptake of potentially vulnerable cloud services puts more organisations at risk of compromise

• April 27, 2022 27 Apr'22

  Police question former Fujitsu worker again in Post Office scandal perjury investigation

  Police have interviewed a former Fujitsu employee for the third time in the investigation into potential perjury during trials of wrongfully convicted subpostmasters

• April 26, 2022 26 Apr'22

  BCS passes defiant Ukrainian tech industry message to its members

  BCS, the Chartered Institute for IT, has passed on a message from Ukrainian IT suppliers that the country is open for, and in need of, business

• April 25, 2022 25 Apr'22

  Majority of workers using umbrella companies see no benefits

  Research from trade body for independent professionals finds that most self-employed workers operating through an umbrella company think there are no advantages to the arrangement

• April 21, 2022 21 Apr'22

  More Scottish subpostmaster conviction reviews expected as part of Post Office scandal

  The Scottish Criminal Cases Review Commission expects more subpostmasters with potential wrongful convictions to come forward

• April 20, 2022 20 Apr'22

  Financial Ombudsman Service chooses TCS as digital transformation partner

  Tata Consultancy Services will build and implement key systems as part the Financial Ombudsman Service’s digital transformation

• April 14, 2022 14 Apr'22

  Kyndryl kindles cyber incident recovery pact with Dell

  IBM spin-out Kyndryl hops into bed with Dell Technologies in a joint cyber resilience proposition

• April 08, 2022 08 Apr'22

  IT contractors warned as HMRC draws on ‘IR35-adjacent’ legislation in tax avoidance clampdown

  IT contractors are being urged to take action now, as details emerge about how HM Revenue & Customs is drawing on some IR35-adjacent legislation to send out five-figure tax bills to individuals who engage with contractor-focused accountants

• April 07, 2022 07 Apr'22

  European IT and BPO outsourcing off to strong start

  European IT and business process outsourcing services continue to increase rapidly, with cloud-based services now more than half of the total

• April 04, 2022 04 Apr'22

  Fujitsu bags £430m government contracts despite rising cost of Post Office Horizon scandal

  Fujitsu has won two huge government IT contracts, worth over £400m, while taxpayers face footing the massive bill for the Post Office scandal caused by its software

• March 29, 2022 29 Mar'22

  HSBC chooses IBM support for its quantum leap

  UK bank moves to the next stage of its work with quantum computers through a deal with IBM

• March 28, 2022 28 Mar'22

  Babylon Health expands hybrid cloud infrastructure setup to include Google

  Digital healthcare provider Babylon has opened up about the work it is doing with the Google Cloud team, as it grapples with trying to meet the infrastructure needs of its rapidly growing business

• March 24, 2022 24 Mar'22

  Hiring and retention challenges in cyber security persist

  Latest ISACA report shows that enterprises are struggling to find and retain cyber security talent

• March 23, 2022 23 Mar'22

  Japan’s Mizuho partners Google to accelerate tech transformation after a year to forget

  Following a year when it hit the tech headlines for the wrong reasons, Mizuho is on a mission to modernise IT in collaboration with Google

• March 23, 2022 23 Mar'22

  Umbrella company Workwell refutes contractor’s ‘withheld holiday pay’ claim

  A dispute between a contractor and their former umbrella company shines a light once more on the knotty issue of holiday pay

• March 22, 2022 22 Mar'22

  555 subpostmasters to get fair compensation after government U-turn

  Government finally agrees to pay 555 Post Office scandal victims fair compensation

• March 21, 2022 21 Mar'22

  Teleperformance’s robotic process automation increases job satisfaction

  A project to introduce software robots at the Dutch arm of Teleperformance has been adopted globally

• March 08, 2022 08 Mar'22

  Challenges for IT providers as Ukraine crisis worsens

  Many IT providers have ceased sales to Russia, but cloud services can operate and be delivered anywhere, helping – indirectly – to fund the invasion

• March 07, 2022 07 Mar'22

  Deutsche Bank tests IT operation resilience amid potential loss of Russian centre

  German bank is confident the possible loss of operations in Russia will not affect the day-to-day running of its business

• March 01, 2022 01 Mar'22

  Zopa Bank to sponsor 50 Ukrainian tech professionals with visa offer

  IT companies are reaching out to IT professionals in the Ukraine with offers of support for those looking to work in the UK

• February 28, 2022 28 Feb'22

  Government set to backtrack on untenable position on subpostmaster compensation

  The government looks set to backtrack on its previous stance and outline a means of providing fair compensation to a group of Post Office Horizon scandal victims so far left out of compensation schemes

• February 20, 2022 20 Feb'22

  BreastScreen Victoria to use third-party support for Oracle database

  Australia’s BreastScreen Victoria has inked a support contract with Rimini Street to free up IT capacity and funds for strategic initiatives

• February 15, 2022 15 Feb'22

  Botched third-party configuration exposes Internet Society data to web

  Personal data on members of The Internet Society was exposed after a supplier failed to secure its Azure storage

• February 09, 2022 09 Feb'22

  Linux-based clouds an open door for attackers, says VMware

  Its prevalence as a cloud operating system means Linux is becoming a meal ticket for malicious actors, but the security industry does not seem to have cottoned on to this yet, says VMware

• February 03, 2022 03 Feb'22

  UAE chooses Accenture to develop national payments platform

  Consortium led by Accenture to build new payments infrastructure in the United Arab Emirates

• February 02, 2022 02 Feb'22

  British Council data exposed by third-party cyber failure

  The British Council entrusted confidential data on its students to a third-party and was let down

• February 01, 2022 01 Feb'22

  Sweden’s Husqvarna expands IT outsourcing deal with HCL

  Swedish power tool maker expands its contract with Indian IT service provider as it continues on its digital journey

• January 27, 2022 27 Jan'22

  Umbrella company cyber attacks prompt fresh calls for sector regulation to protect contractors

  With the umbrella company industry increasingly finding itself under attack from cyber criminals, contracting market stakeholders embark on a fresh round of calls for the industry to be regulated

• January 20, 2022 20 Jan'22

  Updated cyber security regulations proposed for managed services sector

  The Network and Information Systems regulations are to be updated to include MSPs and outsourcers, following a spate of supply chain attacks

• January 19, 2022 19 Jan'22

  Gartner: IT spending forecast points to skills rebalance

  Latest forecast on IT spending shows that more IT workloads are being deployed in the cloud, and outsourcing is also set for a boost

• January 14, 2022 14 Jan'22

  Parasol systems outage leaves umbrella contractors facing late payments

  Multi-day outage leaves umbrella company contractors working for payroll processing firm Parasol facing late salary payments, with the firm remaining tight-lipped over the cause of its technical difficulties

• January 14, 2022 14 Jan'22

  Microsoft veteran turns her attention to levelling up IT industry for women

  Diversity goes beyond balancing the internal workforce and should include working with partners that also have diversity as a core objective, says Gavriella Schuster

• January 12, 2022 12 Jan'22

  Outsourced IT and business services hit record levels in 2021

  Spending on IT and business process outsourcing services in Europe hits highest ever level in 2021, with cloud service spending continuing to grow rapidly