News

IT outsourcing

• January 19, 2016 19 Jan'16

  Cornwall Council transfers 270 staff back in-house as BT deal ends

  Cornwall Council’s £160m outsourcing deal with BT has officially come to an end as the council transfers 270 staff back in-house

• January 19, 2016 19 Jan'16

  Offshoring IT services: Beyond the usual suspects

  India is the prime location for offshoring IT – but it may not be the best fit for every business, and there are now many alternatives around the world

• January 14, 2016 14 Jan'16

  GMB takes concerns over British Airways IT outsourcing to MPs

  Trade union fears that the expansion of IT outsourcing at BA is a risk to security and will see UK jobs disappear

• January 13, 2016 13 Jan'16

  Watchdog urges US nuclear agency to close cyber security gaps

  An audit report has called on the US nuclear agency to revise its IT contracts to ensure better cyber security

• January 12, 2016 12 Jan'16

  India still top destination for global service delivery

  Technological development and changing model for offshore business services and IT could threaten India’s dominance

• December 29, 2015 29 Dec'15

  Top 10 IT outsourcing stories of 2015

  IT outsourcing is as popular as ever to organisations that want to focus on core business. Here we look at some of the top articles on the subject in 2015

• December 23, 2015 23 Dec'15

  CIO interview: Henry Cohen, CIO, Telegraph Media Group

  The newspaper publisher is developing an agile mindset in response to the growth of digital over printed publications

• December 16, 2015 16 Dec'15

  Etihad Airways chooses Cognizant to support digital transformation

  Airline aims to improve customer satisfaction by implementing programme of digital developments

• December 09, 2015 09 Dec'15

  Volvo finance department expands system support beyond Sweden

  Volvo Group Treasury has extended an outsourcing agreement with Virtusa to give it the same support response times worldwide

• December 07, 2015 07 Dec'15

  Low-cost Nordics expect datacentre growth

  The Nordics offers advantages as a datacentre location, with each of its five countries offering something different

• December 04, 2015 04 Dec'15

  India’s HCL opens Estonian operation to support Nordic customers

  HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region

• December 03, 2015 03 Dec'15

  VMware research shines light on volume of UK enterprise data stored overseas

  A poll of UK IT decision makers suggests just 37% know exactly where their enterprise data is located

• December 02, 2015 02 Dec'15

  Interview: BT CEO Gavin Patterson

  For BT CEO Gavin Patterson, the UKtech50 most influential person in UK IT 2015, the network is a vital tool to balance the demands of a global services business with the responsibility of being the national incumbent telecoms operator

• December 01, 2015 01 Dec'15

  Infinity SDC sells Slough datacentre assets to rival Virtus

  Virtus expands greater London datacentre portfolio by purchasing rival's colocation facility in Slough

• December 01, 2015 01 Dec'15

  Rural payments problems led to 40% increase in costs, says NAO report

  Inappropriate behaviour and too much focus on IT procurement led to rural payments programme costs spiralling to 40% over budget, says National Audit Office report

• November 26, 2015 26 Nov'15

  Use legal protection to soften cyber attack impact, says Kemp Little

  IT outsourcing provides an opportunity for businesses to transfer risk and recover losses from cyber attacks, says law firm Kemp Little

• November 20, 2015 20 Nov'15

  HMRC Capgemini staff transfer consultation not as flexible as hoped, says union

  With less than two weeks left until HMRC’s deadline for transferring 250 Capgemini staff in-house, talks aren’t going as well as hoped, says the Public and Commercial Services Union

• November 18, 2015 18 Nov'15

  George Soros backs IT services in eastern Europe

  George Soros is investing in an IT company that delivers services to global companies from Ukraine

• November 17, 2015 17 Nov'15

  Deutsche Bank signs India’s HCL Technologies for digital services and systems integration

  Deutsche Bank is expanding its long-established relationship with IT services supplier HCL Technologies as it forges on with its digital transformation

• November 11, 2015 11 Nov'15

  Ministry of Defence CIO explains defence as a platform

  Mike Stone took to the stage at the Microsoft Future Decoded event to explain the Ministry of Defence’s plan for defence as a platform

• November 02, 2015 02 Nov'15

  000Webhost blames PHP exploit for breach of 13.5 million records

  Unencrypted passwords for a free web hosting firm were on sale for five months before customers were notified their records had been leaked, according to a security researcher

• October 28, 2015 28 Oct'15

  Volvo Group sells Swedish external IT to Indian supplier HCL Technologies

  Vehicle manufacturer Volvo Group is selling some of its IT operation in Sweden to Indian supplier HCL

• October 26, 2015 26 Oct'15

  Outsourcing renewals: Where do I source services?

  With thousands of IT services contracts coming up for renewal, CIOs should take a careful look at where they source services from

• October 22, 2015 22 Oct'15

  Kent signs £23m digital services contract with Agilisys

  Agilisys to manage Kent County Council's digital services and customer contact in a six-year contract

• October 21, 2015 21 Oct'15

  Nationwide Building Society outsources IT infrastructure

  Nationwide has outsourced its IT infrastructure to Capgemini for the next five years to bring it up to date for the digital age

• October 19, 2015 19 Oct'15

  HMRC VAT rules cut cloud costs by 20% for NHS and government departments

  An HMRC ruling on reclaiming tax on cloud services could drive up the use of off-premise technologies in the public sector

• October 19, 2015 19 Oct'15

  Opera chooses Workday over Oracle as it moves HR to cloud

  Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists

• October 16, 2015 16 Oct'15

  ServiceNow powers Royal Mail multi-sourcing

  As part of its £500m IT transformation, Royal Mail has deployed ServiceNow to manage new suppliers

• October 16, 2015 16 Oct'15

  CIO interview: Olivier Smith, head of IT at Sweden's Hi3G Access

  The IT department at Swedish telco Hi3G is on a mission to a utopian planet, with Olivier Smith at the controls

• October 13, 2015 13 Oct'15

  TfL appoints 12 companies for IT systems framework

  Capita, CSC, Atos and CGI are among the firms on TfL’s IT systems framework contract, which is worth between £80m and £95m

• October 09, 2015 09 Oct'15

  Finnair selects IBM for cloud transformation

  Finnish airline outsources IT transformation to IBM as it moves to introduce digital services to customers

• October 08, 2015 08 Oct'15

  Gloucester City Council extends Civica IT outsourcing deal

  The council’s outsourcing deal with Civica will not end until October 2021, as it signs a three-year extension contract

• October 06, 2015 06 Oct'15

  Hundreds of Evry staff in the Nordics to move to IBM in billion-dollar IT outsourcing deal

  Around 600 Evry staff in the Nordics are to move to IBM in $1bn IT outsourcing deal that sees the firm hand over its IT infrastructure for the next 10 years

• October 05, 2015 05 Oct'15

  DVLA brings IT back in-house after decades of outsourcing

  After the DVLA's two-year project to bring its IT back in-house, its outsourcing strategy – set up during the Thatcher years – came to an end in September 2015

• October 03, 2015 03 Oct'15

  What to consider when IT outsourcing contracts come up for renewal

  Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision

• October 02, 2015 02 Oct'15

  IT added to list of essential services to protect insolvent companies

  Changes to legislation mean IT suppliers can no longer switch off services when a customer in financial trouble is unable to pay

• September 30, 2015 30 Sep'15

  Accenture spends €25m on European centre in Dublin

  Accenture will open a European technology hub in Dublin that will recruit 200 people and focus on modern technologies

• September 28, 2015 28 Sep'15

  CIO interview: Daniel Marion, head of ICT at Uefa

  Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function

• September 25, 2015 25 Sep'15

  Government Digital Service readies for change as its chief Mike Bracken prepares to leave

  GDS is setting up executive training for senior civil servants and looking to work closely with departments to continue the digital transformation of Whitehall

• September 22, 2015 22 Sep'15

  Telcos could help drive cloud services into SMEs, says report

  A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services

• September 22, 2015 22 Sep'15

  DVLA looking for new CIO after completing major insourcing project

  The DVLA is looking for a new CIO as incumbent Iain Patterson completes major insourcing projects and moves back to Cabinet Office

• September 11, 2015 11 Sep'15

  Tennis governing body ATP outsources digital development

  The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players

• September 10, 2015 10 Sep'15

  UK CIOs lament lack of IT support for cloud services

  Research from ElasticHosts suggests most cloud users are unhappy with the level of tech support they receive from their providers

• August 26, 2015 26 Aug'15

  Many firms not getting to grips with third-party data security risk

  Supply chain data security risk is pervasive, but being unable to deal with it is down to basic failings, says a cyber risk expert

• August 11, 2015 11 Aug'15

  Hootsuite moves social media management toolkit to IBM Softlayer cloud

  Social media management dashboard maker shifts App Directory to IBM cloud

• August 10, 2015 10 Aug'15

  Autoglass moves to cloud-based IT infrastructure

  Autoglass has signed a 10-year outsourcing deal with US supplier CSC that will see its IT infrastructure move into the cloud

• August 05, 2015 05 Aug'15

  HMRC to transfer 250 Capgemini staff in-house ready for Aspire contract end

  HMRC’s Aspire outsourcing contract will be replaced by slowly bringing staff in-house to give the department more control over IT

• August 05, 2015 05 Aug'15

  Court rules Tata Consultancy Services did not discriminate against UK man

  After a year of legal wranglings, a UK tribunal has ruled that Indian IT service provider TCS did not discriminate against a UK man seeking employment with it

• August 04, 2015 04 Aug'15

  Outsourcing hits record levels in Europe

  Outsourcing activity in Europe recovers after a lull in the lead up to the UK general election, with more contracts than ever before

• August 03, 2015 03 Aug'15

  HMRC explains plans for moving tax systems to the cloud

  HM Revenue & Customs (HMRC) reveals more details of its plan to move tax systems into the cloud on its digital blog