News

IT outsourcing

• January 10, 2012 10 Jan'12

  Healthcare IT is a beneficial force, say doctors

  IT in the NHS has had a bad press in recent years as a result of the problems associated with the now defunct £12bn NHS National Programme for IT, but most doctors in England believe IT improves patient care.

• January 10, 2012 10 Jan'12

  Accenture bolsters public sector skills

  Services giant Accenture has recruited two former civil servants to its ranks to boost its UK and global public sector services capabilities.

• January 04, 2012 04 Jan'12

  Shell moves SAP maintenance to Accenture

  Oil giant Shell has transferred the management of its HR and payroll applications to Accenture as part of a multi-year SAP managed service.

• January 03, 2012 03 Jan'12

  British Waterways Scotland signs £2.3m ICT deal

  British Waterways Scotland has signed a £2.3m deal with business technology company Amor Group to develop its ICT systems.

• December 15, 2011 15 Dec'11

  How HP played a key role in RAF air crew support in Libya

  The Ministry of Defence has praised HP over its Advanced Mission Planning Aid system, most recently used to support air crew in Libya.

• December 15, 2011 15 Dec'11

  Royal Mail posts IT services tender

  The Royal Mail Group has put out a tender for IT consulting services, which will be worth up to £50m over four years.

• December 05, 2011 05 Dec'11

  Unilever outsources business intelligence platforms to Capgemini

  Unilever has signed a deal with Capgemini to provide its global business intelligence platforms. The outsourcing company will work alongside Unilever IT to deliver a three-year programme to create an Enterprise Data Warehouse (EDW).

• November 29, 2011 29 Nov'11

  Standard Life overhauls IT department and cuts jobs

  Insurer Standard Life is to axe a number of IT staff following a review of its IT and operations division.

• November 23, 2011 23 Nov'11

  Government mutual will be a beacon for IT procurement

  The pension administration mutual being set up by the government will be the first of a wave of new business models that could shake-up central government outsourcing contracts.

• November 21, 2011 21 Nov'11

  Government opens its procurement heart to IT suppliers

  The government has promised more openness with suppliers and published its first forward-looking pipeline of business, with £25.9bn of IT projects.

• October 04, 2011 04 Oct'11

  IT supplier CSC repays £170m as NHS complains of Lorenzo record progress

  IT supplier CSC has repaid £170m after the NHS said it was unhappy with the progress of CSC's Lorenzo patient care records contract. The NHS paid a £200m advanced payment to CSC for the 2011 project costs when a memorandum of understanding was ...

• September 29, 2011 29 Sep'11

  IBM signs £525m DWP contract to provide Universal Credit systems

  The Department for Work and Pensions (DWP) has signed a seven-year contract with IBM worth £75m per year to provide systems, which will include the delivery of its flagship Universal Credit programme.

• September 29, 2011 29 Sep'11

  Security firm selects Fujitsu IT services

  Security company G4S has outsourced its IT infrastructure and services to Fujitsu and has agreed a £32.9m seven-year contract.

• September 27, 2011 27 Sep'11

  How BP made its supplier ecosystem work

  Oil and gas giant BP spent 65% of its $3bn annual IT budget with 3,000 suppliers in 2008, but now it outsources to only seven and has reduced its annual IT budget by $800m as a result.

• September 27, 2011 27 Sep'11

  Mitchells & Butlers continues to drive down IT costs

  Pub group Mitchells & Butlers (M&B) is continuing an IT cost-cutting plan to respond to pressure on its operating margins.

• September 27, 2011 27 Sep'11

  Cognizant acquires Zaffera

  Outsourcing company Cognizant has acquired Zaffera, an SAP retail consulting and software development firm, for an undisclosed sum.

• September 22, 2011 22 Sep'11

  BASF extends BT network contract

  Chemical group BASF has signed a €200m deal with BT for networking 900 BASF sites in more than 80 countries. The contract includes the provision of IP telephony and local network services (managed LAN services) at 300 sites in North and South ...

• September 21, 2011 21 Sep'11

  Global BPO sales to reach £60bn in 2015

  The world market for business process outsourcing (BPO) will be worth $93.4bn (£59.7bn) in 2015 compared with $72bn last year, according to Ovum.

• September 09, 2011 09 Sep'11

  Cambridge exam board outsources applications support to Cognizant

  Cambridge University's examination group has outsourced applications management and support to Cognizant that will see the company replace 20-year-old bespoke applications with off-the-shelf alternatives.

• August 30, 2011 30 Aug'11

  Cloud computing and the public sector: What IT managers need from suppliers

  IT departments and suppliers have a long way to go before they understand each other on cloud computing – that was the conclusion when IT practitioners and suppliers met at London law firm DLA Piper to discuss the barriers to cloud.

• August 18, 2011 18 Aug'11

  NHS trusts already planning a way out of National Programme contracts

  NHS trusts in the National Programme for IT's beleaguered southern region have already begun drafting specifications for systems that may replace those supplied under the controversial project.

• August 17, 2011 17 Aug'11

  Atos employees to be investigated over Facebook remarks about disability benefit applicants

  Two Atos Healthcare employees are being investigated over allegations they made inappropriate remarks on Facebook about the people they assess for sickness benefit.

• August 12, 2011 12 Aug'11

  Parliamentary group of MPs to discuss outsourcing and shared services

  A parliamentary group of MPs that will look at how the public sector can get more out of outsourcing and shared services will begin work when it has its first meeting this month.

• August 08, 2011 08 Aug'11

  Royal Pharmaceutical Society outsources to cope with restructure

  The Royal Pharmaceutical Society of Great Britain has outsourced the management of e-mail and storage to support a major restructure.

• August 05, 2011 05 Aug'11

  Energy giant outsources smart meter services to Logica

  Scottish and Southern Energy has outsourced some of its smart metering processes to Logica to help support the UK national roll-out.

• August 02, 2011 02 Aug'11

  NHS trust forced to adopt National Programme patient records system or face £8.8m fine

  An NHS trust was forced to buy care records software through the National Programme for IT or face the threat of an £8.8m fine - even though it had a longstanding supplier in place.

• July 28, 2011 28 Jul'11

  Highlights from 'A recipe for rip-offs' - the Select Committee report on government IT

  The Public Administration Select Committee has published a scathingly critical report on government's use of IT. We've chosen a selection of the highlights from the report.

• July 27, 2011 27 Jul'11

  Virgin Media sees small drop in business sales, and loses 18,000 broadband users

  Cable telecoms supplier Virgin Media has reported a small drop in business revenue for its second quarter, while the firm also revealed it has lost 18,000 broadband users...

• July 22, 2011 22 Jul'11

  DWP asks system integrators to list SME contractors to open up public sector deals

  The Department for Work and Pensions is asking its systems integrators to list the number of SMEs in their supply chains, in a move designed to open up more public sector contracts to small businesses.

• July 13, 2011 13 Jul'11

  HMRC saves £21m with first centralised government procurement contract

  The government has awarded its first centrally managed contract for print services at HMRC with outsourcing company Williams Lea. The deal is expected to save £21m, replacing 140 contracts with one.

• July 12, 2011 12 Jul'11

  Infosys changes name and splits into four vertical sector divisions

  Infosys has split itself vertically to enable it to do more work in specific business sectors, while a change of name reflects its broader remit.

• July 04, 2011 04 Jul'11

  IT services supplier Capita buys contact centre business Ventura for £65m

  Capita has bought contact centre business Ventura for £65m in a further sign of IT and BPO consolidation.

• July 01, 2011 01 Jul'11

  DWP adds agile development into IT contracts for £2bn Universal Credit system

  The Department for Work and Pensions (DWP) has modified contracts governing the supply of its £2bn Universal Credit system by adding clauses encouraging agile development.

• June 24, 2011 24 Jun'11

  Government cancels SME contracts and hands IT services deals to Capita

  Government departments have been cancelling freelance IT contractors supplied through SMEs and giving their interim staff business to Capita under orders from the Cabinet Office's Efficiency and Reform Group (ERG), in apparent contradiction of ...

• June 17, 2011 17 Jun'11

  Most enterprises plan cloud move but data location concerns the bottleneck, says Dell

  Most large enterprises are still only considering the cloud and less than a third are currently using cloud services, according to Dell.

• June 16, 2011 16 Jun'11

  NHS pays £200m advance to CSC as contract renegotiation nears conclusion

  The NHS has paid £200m to troubled supplier CSC as an advance while awaiting the conclusion of discussions on amendments to the controversial deal.

• June 09, 2011 09 Jun'11

  Plan International moves global systems to SAP

  International child welfare charity Plan International is rolling out SAP globally and in doing so is embarking on its first ever major application outsourcing project.

• June 08, 2011 08 Jun'11

  Open Data Center Alliance publishes IT user requirements for cloud services

  The Open Data Center Alliance has published its first set of IT user requirements for cloud computing in a bid to accelerate adoption.

• June 06, 2011 06 Jun'11

  Outsourcing in the Ukraine: benefits and drawbacks

  The Ukraine offers highly skilled IT specialists at a low cost for companies looking to develop projects within Europe. But while the honesty of its people appears to be a key selling point, problems of corruption and the possibility of social ...

• June 06, 2011 06 Jun'11

  Service providers battle to reduce carbon footprint as datacentres expand

  IT service providers are united in their attempt to reduce carbon footprints on paper, with corporate targets to support them, but despite putting a lot of energy into the cause, their power consumption is rising, according to a major benchmarking ...

• June 06, 2011 06 Jun'11

  HP plans to offshore 200 DWP jobs as PCS union considers industrial action

  Up to 200 IT jobs at the Department of Work and Pensions could be moved to India later this year by IT service provider HP.

• May 19, 2011 19 May'11

  Microsoft attempts to cement Azure values at TechEd Atlanta

  "Cloud Power Delivered" is the subtitle of this year's Microsoft TechEd conference, held in Atlanta and attended by around 10,000 IT professionals and developers. Tim Anderson reports from the event.

• May 18, 2011 18 May'11

  Cognizant steps up business consultancy push in Europe

  Cognizant is searching for someone to run its business consultancy operation in Europe as it attempts to emulate the growth rates of its IT services business.

• May 18, 2011 18 May'11

  Dell posts 177% profit boost after increasing enterprise sales

  Dell has boosted profits by 177% since last year after increasing sales to enterprise customers.

• May 18, 2011 18 May'11

  Future of NHS National Programme for IT in critical condition following NAO report

  The remaining NHS National Programme for IT could be scrapped entirely, as the project's aim to deliver electronic records for every patient has fallen far below expectations, according to a National Audit Office report.

• May 17, 2011 17 May'11

  Multinationals show growing interest in cloud computing, survey reveals

  Multinational corporations have significantly increased their take-up of cloud services over the past year, research by analyst firm Ovum reveals.

• May 13, 2011 13 May'11

  Banks create roadmap for IT outsourcing

  Stability is returning after the recent economic meltdown and banks are leading the way with a new approach to IT outsourcing which could become a roadmap for other sectors to follow.

• May 10, 2011 10 May'11

  MPs told of flawed Oracle iSupplier project at Department of Work and Pensions

  A flawed implementation of Oracle iSupplier at the Department of Work and Pensions has been highlighted in written evidence to MPs.

• May 10, 2011 10 May'11

  BT to become a public sector network service provider

  BT Wholesale is set to become a key supplier to Government Conveyance Network services which will interconnect the Cabinet Office's Public Sector Network services.

• May 10, 2011 10 May'11

  Outsourcing contracts cost businesses more than expected, finds Lieberman survey

  Most IT outsourcing contracts turn out more expensive for businesses than were initially anticipated.