News

IT outsourcing

• September 12, 2023 12 Sep'23

  European enterprises to spend more on generative IT to close gap on US

  European organisations are upping their spending on generative AI innovation, but face challenges recruiting the right people to support this

• August 23, 2023 23 Aug'23

  Six subpostmaster appeals to be heard in Scottish court

  Scottish court will hear appeals against the convictions of six former subpostmasters based on evidence from a Post Office computer system

• August 18, 2023 18 Aug'23

  More than 400 Liberty Global IT staff move to Infosys as part of €1.5bn contract

  TV and broadband giant outsources the build and operation of its entertainment and connectivity platforms to Indian supplier in five year deal

• August 17, 2023 17 Aug'23

  MP calls for review of computer evidence rule which led to subpostmasters being wrongly convicted

  MP writes to minister in charge of courts requesting he looks at the controversial rules on the use of computer evidence in court

• August 16, 2023 16 Aug'23

  Accenture’s Brussels AI lab to focus on European public sector and health

  Accenture will use its Brussels AI lab to test AI and generative AI's application in the European public sector

• August 16, 2023 16 Aug'23

  NCSC expands Cyber Incident Response service more widely

  The NCSC has added a level to its CIR programme to enable more cyber attack victims to take advantage of the service, which offers access to assured incident response specialists

• August 11, 2023 11 Aug'23

  Google Help workers claim layoffs are retaliation for unionising

  More than 100 Google Help workers claim that Google and Accenture’s decision to layoff two-thirds of the team was done in retaliation for their attempts to form a union, while companies claim decision was made well in advance of unionisation attempt

• August 10, 2023 10 Aug'23

  DWP accounts highlight decline in outside IR35 workers in wake of department’s £87.9m tax bill

  The Department for Work and Pensions has seen a marked decline in the number of outside IR35 contractors it engages since the department was hit with a £87.9m tax bill several years ago, its accounts show

• July 26, 2023 26 Jul'23

  Cyber attack on IT supplier hits two major ambulance trusts

  Ambulance trusts serving millions across southern England have been hamstrung for the past week after a cyber attack took down their hosted patient records system

• July 25, 2023 25 Jul'23

  CCRC refers two more subpostmaster convictions for appeal

  Two more subpostmaster convictions referred to appeal court by the Criminal Cases Review Commission

• July 25, 2023 25 Jul'23

  Mayor of London announces startup funding

  Seven technology startups working on the Mayor of London’s Poverty Prevention Challenge will receive up to £50,000 each to further develop their proposals, designed to help alleviate the cost-of-living crisis for the capital’s most vulnerable

• July 20, 2023 20 Jul'23

  BBC outsources IT to India’s Tata Consultancy Services

  TCS continues to build its UK public sector business, with the BBC its latest customer

• July 19, 2023 19 Jul'23

  IT firms ramp up prices to drive post-pandemic revenue

  The Organisation for Economic Co-operation and Development puts inflation at 6.5%. Some areas of IT spending have experienced double-digit growth

• July 18, 2023 18 Jul'23

  Traditional IT outsourcing rockets as Europe’s businesses cut costs

  Overall spending on IT services is up in European countries despite continued reduction in investments in cloud-based contracts

• July 17, 2023 17 Jul'23

  Subpostmaster compensation deadline will be missed, warns public inquiry chair

  Subpostmasters that successfully sued the Post Office and exposed the Horizon scandal are at the ‘back of the queue’ and won’t receive compensation by current deadline

• July 17, 2023 17 Jul'23

  Police Scotland use cloud for biometric data despite clear risks

  Police Scotland confirms it has stored significant volumes of biometric data on a cloud-based digital evidence sharing system despite major ongoing data protection concerns, bringing into question the effectiveness of the current regulatory approach...

• July 14, 2023 14 Jul'23

  Horizon inquiry chief threatens Post Office with 'criminal sanctions' over disclosure failures

  Sir Wyn Williams forced to act after repeated failures by Post Office to disclose evidence to the inquiry examining the most widespread miscarriage of justice in UK legal history

• July 12, 2023 12 Jul'23

  Digital public services ‘riddled’ with problems, says TUC

  The UK’s increasingly digitised public services are plagued by design, governance and workplace issues that are undermining the government’s stated goal of improving efficiency, but can be alleviated by giving public sector workers a greater say in ...

• July 11, 2023 11 Jul'23

  Horizon inquiry adjourned as Post Office disclosure failures threaten to ‘derail’ proceedings

  Statutory public inquiry into Post Office Horizon scandal adjourned because of Post Office disclosure failures, ‘retraumatising’ victims of a scandal that destroyed the lives of thousands of people

• July 11, 2023 11 Jul'23

  Peer calls for every Post Office prosecution to be reviewed

  Post Office prosecutions should be reviewed in light of damning evidence laid bare by statutory public inquiry into Horizon scandal, says peer James Arbuthnot

• July 06, 2023 06 Jul'23

  Public inquiry hears how Post Office security withheld evidence from people it suspected of theft

  The Post Office told investigators to include potential evidence in reports to their own lawyers, but not the subpostmasters they suspected of theft

• July 04, 2023 04 Jul'23

  IT contractors urged to check umbrella payslips as two firms caught making unlawful deductions

  Two recently published tribunal judgments emphasise why it is so important for umbrella company contractors to make sure they are being paid exactly what they are entitled to, warn experts

• June 30, 2023 30 Jun'23

  SGN pens IT service desk outsourcing deal

  Utility company SGN renews its internal IT services managed services contract with new supplier

• June 28, 2023 28 Jun'23

  Scottish government tech accelerator opens latest funding round

  The Scottish government’s CivTech accelerator is seeking technology businesses to help develop new tools to improve public services, as well as to address pressing social and environmental issues

• June 27, 2023 27 Jun'23

  Infosys to acquire Danske Bank Indian IT centre as part of $454m outsourcing deal

  Agreement will accelerate Danske Bank’s digital transformation and widen Infosys’ growing customer base in the Nordic region.

• June 22, 2023 22 Jun'23

  UK pension scheme expands relationship with IT services giant TCS

  Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011

• June 22, 2023 22 Jun'23

  Lloyds Bank to open tech centre in India

  UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers

• June 21, 2023 21 Jun'23

  Co-op Group adds nearshore engineering resources

  Manchester headquartered Co-op group adds additional engineering resources as competition for talent in the UK ramps up

• June 20, 2023 20 Jun'23

  Post Office will not oppose potential Horizon conviction appellants

  Post Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal

• June 20, 2023 20 Jun'23

  Union chief calls for outsourced services to be brought in-house

  Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests

• June 19, 2023 19 Jun'23

  Nakivo adds ransomware scanning and new restore options

  Backup maker adds malware scanning with big names in security to immutable backup copy functionality. “Tape’s not dead” either, with restore from the venerable medium now possible

• June 14, 2023 14 Jun'23

  Ransomware-stricken Capita to run Action Fraud successor

  A £50m deal to replace the Action Fraud service has been handed to PwC and Capita, which is facing investigations over its handling of customer data in a ransomware incident

• June 13, 2023 13 Jun'23

  Artificial intelligence creates 40,000 new roles at Accenture

  Accenture is planning to add thousands of AI experts to its workforce as part of a $3bn investment in its data and artificial intelligence practice

• June 13, 2023 13 Jun'23

  Belgian bank leaps forward in digital transformation through core banking outsourcing deal

  Online bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development

• June 12, 2023 12 Jun'23

  Ofcom data stolen in MOVEit cyber attack

  Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang

• June 12, 2023 12 Jun'23

  Annual spend on regtech to reach more than £200bn by 2028

  Global corporates will spend over $200bn in 2028 as the technology is used to help organisations in more industries comply with complex regulations.

• June 08, 2023 08 Jun'23

  Sweden’s Ikano Bank outsources core banking to TCS

  Ikano Bank moves to cloud banking platform from Indian IT services giant Tata Consultancy Services

• June 08, 2023 08 Jun'23

  Clop may have been sitting on MOVEit vulnerability for two years

  The Clop cyber extortion gang may have been keeping the MOVEit SQL injection vulnerability they used to penetrate the systems of multiple victims secret for two years

• June 07, 2023 07 Jun'23

  Clop cyber gang claims MOVEit attack and starts harassing victims

  The Clop cyber extortion and ransomware operation is demanding organisations pay a ransom to avoid data stolen via an exploited vulnerability in a file transfer product being leaked

• June 06, 2023 06 Jun'23

  Indian IT services giant takes UK teachers’ pensions contract from Capita

  Tata Consultancy Services bolsters its growing UK public sector customer base with key contract win

• June 06, 2023 06 Jun'23

  ESA uses NetApp as-a-service for space data ‘hot’ archive

  The European Space Agency collects data from millions of miles away. It must get storage right when there’s no chance of a u-turn to take more photos or re-record data

• May 30, 2023 30 May'23

  Downstream breaches of Capita customers spreading

  As many as 90 organisations that used Capita services have now reported data breaches arising from various security incidents at the outsourcer

• May 22, 2023 22 May'23

  Post Office scandal – cover-up a ‘dark chapter’ in government, corporate and legal history

  Third phase of public inquiry into Horizon IT scandal reveals extent of Post Office and Fujitsu cover-up of software problems that went on to write ‘as dark a chapter in our governmental, corporate and legal history as can be imagined’

• May 19, 2023 19 May'23

  Campaigning former subpostmaster fears compensation for scandal victims will be delayed to 2025

  The man who exposed the Post Office scandal fears a long delay for victims due to compensation process being "bogged down by bureaucracy"

• May 16, 2023 16 May'23

  NetApp to promise ransomware warranty payout

  NetApp will recover data hit by ransomware or pay a warranty, and has added entry-level SAN arrays and full access to all NetApp software across its hardware families

• May 15, 2023 15 May'23

  Demand for access to talent driving UK IT outsourcing growth

  Organisations in the UK are increasing the amount of IT work they outsource to enable them to access talent

• May 15, 2023 15 May'23

  Post Office executive told to report false bill of health on controversial software

  A 2010 Post Office internal review of the Horizon software was designed to ignore the system’s problems to reassure stakeholders amid questioning of its reliability

• May 10, 2023 10 May'23

  Black Basta ransomware attack to cost Capita over £15m

  Exceptional costs arising from the March 2023 Black Basta ransomware attack on the systems of outsourcer Capita will be somewhere between £15m and £20m, the organisation says

• May 05, 2023 05 May'23

  Capita pension clients told data may have leaked

  Capita has told trustees of some of the pension funds for which it provides outsourced services that their customer data may have been stolen by the Black Basta ransomware operation

• April 28, 2023 28 Apr'23

  More Post Office software-related convictions overturned takes total to 86

  A total of 86 former subpostmasters wrongly prosecuted for financial crimes after computer errors showed phantom losses have had convictions overturned