News

IT outsourcing

November 24, 2014 24 Nov'14
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse

Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period
November 24, 2014 24 Nov'14
Finance regulators overlook offshoring in RBS IT failure statements

UK financial services regulators made no mention of the role of offshored IT in the problems that led to the ₤56m fine for RBS
November 21, 2014 21 Nov'14
EDF extends IT outsourcing contract with Capgemini

Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years
November 19, 2014 19 Nov'14
UK government failing to break large service providers’ dominance

Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers

November 18, 2014 18 Nov'14
Lufthansa confirms €1bn mega-outsourcing deal with IBM

German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn
November 17, 2014 17 Nov'14
Tech Mahindra backs Milton Keynes smart city project

Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks
November 11, 2014 11 Nov'14
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos

Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos
November 11, 2014 11 Nov'14
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services

Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud
November 05, 2014 05 Nov'14
CIO interview: Glenn Murphy, London & Capital

Asset-management firm London & Capital shifts its focus to systems that add business value, says CIO Glenn Murphy
October 29, 2014 29 Oct'14
Home Office appeals against $300m Raytheon payment in e-Borders dispute

The Home Office has appealed against a decision to award $300m to Raytheon over the cancellation of its e-Borders contract

October 29, 2014 29 Oct'14
HMRC to save £200m per year by scrapping Aspire outsourcing deal

HM Revenue & Customs (HMRC) expects to save over £200m a year by moving away from its Aspire IT outsourcing contract in June 2017
October 27, 2014 27 Oct'14
CIO interview: David Johnstone of Martin Currie Investment Management

The head of solutions management at the asset management firm discusses IT projects and the changing role of IT leaders
October 22, 2014 22 Oct'14
De Beers transforms global IT infrastructure in outsourcing deal with HCL

South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services
October 17, 2014 17 Oct'14
Local government outsourcing shrinks workforce 35%

The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing
October 08, 2014 08 Oct'14
The challenges facing HP as it splits in two

HP is splitting its business in two - but it is a reaction to the changing way that businesses and consumers buy IT
October 06, 2014 06 Oct'14
Mid-market reshoring to give UK an economic boost

A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years
October 02, 2014 02 Oct'14
Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle

Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff
October 01, 2014 01 Oct'14
Vtesse bought by Interoute in major fibre expansion

Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network
September 30, 2014 30 Sep'14
Oracle OpenWorld 2014: Xerox aligns business and IT in streamlining applications

Xerox's IT division has been working with the business to standardise its HR management on a global basis
September 29, 2014 29 Sep'14
Nationwide roll-out of Universal Credit to start in early 2015

Controversial welfare reform programme to be accelerated nationwide for single people only, using much-criticised IT systems
September 29, 2014 29 Sep'14
Case study: Deutsche Post DHL develops software contract templates to reduce costs

Deutsche Post DHL has created contract templates to manage software costs. Computer Weekly speaks to the people leading the initiative
September 19, 2014 19 Sep'14
Asia dominates as outsourcing location and India remains unrivalled

India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills
September 19, 2014 19 Sep'14
Interview: Government digital chief Mike Bracken on the next five years

The Government Digital Service celebrates its third anniversary soon, but has plenty more challenges ahead to change Whitehall thinking
September 18, 2014 18 Sep'14
Government digital chief signals move away from 'tower model' approach to IT outsourcing

Government digital chief Mike Bracken has signalled a move away from the “tower model” approach to IT outsourcing
September 16, 2014 16 Sep'14
TechUK tasks future government with making the UK a digital leader

TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader
September 15, 2014 15 Sep'14
Clarks shoes steps into digital

Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month
September 08, 2014 08 Sep'14
Tobacco giant outsources IT to Wipro

Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal
September 05, 2014 05 Sep'14
'Bungled' Army 2020 IT recruitment contract loses £70m of savings

Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive
September 01, 2014 01 Sep'14
Rolls-Royce CIO joins HMRC as non-executive director

Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs
August 28, 2014 28 Aug'14
Spanish bank spends €500m on contactless ATMs

CaixaBank has commissioned Fujitsu to build 8,500 ATMs that will be contactless
August 19, 2014 19 Aug'14
Government major projects watchdog needs more powers, says MPs

Major Projects Authority needs stronger powers to improve project delivery across government, say MPs
August 18, 2014 18 Aug'14
Raytheon wins £224m from Home Office over e-Borders cancellation

Tribunal says Home Office unlawfully terminated a contract with Raytheon Systems Limited over its e-Borders programme
August 13, 2014 13 Aug'14
Home Office pours £3.8m into shared service for biometric cards

The Home Office has awarded a £3.8m contract to Thales for a service to support the production of Biometric Residence Permit cards
August 08, 2014 08 Aug'14
Government breaks grip of IT oligopoly

Figures for public sector software and IT services investments reveal a dwindling share for IT giants, but can the oligopoly be removed?
August 06, 2014 06 Aug'14
Cabinet Office COO Stephen Kelly takes Sage Group CEO role

UK accountancy software supplier Sage appoints Cabinet Office chief operating officer (COO) Stephen Kelly as CEO
July 31, 2014 31 Jul'14
£700m government hosting deal limits bidders to North-East England datacentre

Want to win the £700m Crown Hosting Service contract? You'll need a major datacentre near Newcastle to stand any chance
July 04, 2014 04 Jul'14
Contact centre value-add services on the up

The global contact centre outsourcing market was worth almost $75bn in 2013 after growing 7% since 2011, according to research
June 27, 2014 27 Jun'14
Roadchef exits IBM Global Services for direct supplier relationships

Motorway services firm Roadchef ended an outsourcing deal with IBM Global Services when its IT was up for refresh and moved to SAP
June 26, 2014 26 Jun'14
Big IT suppliers top government spending on contracts

IT firms are earning the most from government contracts, with HP alone earning more than £1.7bn a year
June 20, 2014 20 Jun'14
Centrica's datacentre move to HP still not complete after three and a half years

Centrica is yet to transfer its entire datacentre operations to HP despite signing a contract with the supplier in 2010
June 19, 2014 19 Jun'14
Six suppliers shortlisted for NHS HR system replacement

Six suppliers have been shortlisted for the NHS electronic staff record project – the world's largest HR and payroll software implementation
June 16, 2014 16 Jun'14
Just Eat builds in-house IT workforce in Ukraine

Online takeaway service Just Eat has built a team of software development and project managers in the Ukranian capital Kiev
June 11, 2014 11 Jun'14
Tesco Bank launches current account on off-the-shelf platform

Tesco has launched a current account four years after implementing its core banking platform
June 11, 2014 11 Jun'14
Register to vote online goes live

The latest online transactional service from government has gone live as part of the ‘digital by default’ initiative
May 28, 2014 28 May'14
NHS shared services aims to end paper invoicing

NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use
May 27, 2014 27 May'14
Atos buys Bull for £503m

French services supplier Atos buys Bull for £502.6m in a deal that could create one of the largest cloud services firms in Europe
May 23, 2014 23 May'14
HP job cuts head towards the 50,000 mark as company tackles cost

A further 16000 jobs are set to go as HP continues to slash its workforce through a restructuring initiative which began in 2012
May 22, 2014 22 May'14
Cisco continues its push towards SaaS-based security services

Chief information security officers (CISOs) should move away from product-based security solutions to a security-as-a-service (SaaS) model, according to Cisco
May 19, 2014 19 May'14
Public sector dominates UK outsourcing so far this year

Public-sector outsourcing accounted for three-quarters of spending in the first three months of this year, according to analyst NelsonHall
May 16, 2014 16 May'14
Why did GPs turn their back on Choose and Book?

NHS England has scrapped its £356m outpatient booking system, Choose and Book, which was largely ignored by doctors