News
IT outsourcing
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March 26, 2012
26
Mar'12
Department for Work and Pensions outsources IT for universal credit welfare to India
The government is outsourcing IT development for the universal credit welfare programme to India despite promises to keep data projects in the UK
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March 21, 2012
21
Mar'12
EDF signs £100m datacentre deal with Atos
Energy company EDF has signed a £100m 10-year deal with outsourcing provider Atos for datacentre services
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March 19, 2012
19
Mar'12
Capgemini takes on Rolls Royce service integration role
Rolls Royce has awarded Capgemini a contract to manage its new multi-sourced strategy as it moves away from sourcing everything from HP.
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March 12, 2012
12
Mar'12
Cloud and big data to drive BPO benefits
Cloud computing and business analytics are set to inject new life into the business process outsourcing (BPO) sector.
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March 05, 2012
05
Mar'12
NHS trusts to be freed from CSC contract commitments
The Department of Health has proposed a deal with CSC to release trusts in the National Programme for IT from their contractual obligations to use software from the troubled supplier.
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March 02, 2012
02
Mar'12
Somerset Council to bring Southwest One services back in house
Somerset County Council is seeking to bring key services back in house from Southwest One , the troubled joint-venture it created with IBM in 2007.
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February 23, 2012
23
Feb'12
IT service buyers cautious but no panic
Economic uncertainty has led to less demand for IT services but panic has not set in as Western IT services firms report modest growth.
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February 16, 2012
16
Feb'12
Capgemini sales jump 11% in 2011 as growth continues in 2012
IT services provider Capgemini increased its sales by over 11% in 2011 as high demand at the end of last year continued into 2012
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February 08, 2012
08
Feb'12
CIO interview: Rob Fraser, IT director, Sainsbury’s
Sainsbury’s IT chief talks about why in-house IT works better than outsourcing and how to double revenue without doubling IT spend.
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February 07, 2012
07
Feb'12
More than half of government projects behind schedule
More than half of major government projects are behind schedule, according to the head of Whitehall's Major Projects Authority.
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January 19, 2012
19
Jan'12
Construction firm extends IT outsourcing
Taylor Wimpey has extended an IT outsourcing agreement with Logica as it embarks on a major change programme.
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January 17, 2012
17
Jan'12
Indian outsourcers TCS and HCL see profits boom
Indian outsourcing companies Tata Consultancy Services (TCS) and HCL both saw profits grow by more than 20% in their quarterly results.
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January 16, 2012
16
Jan'12
Apple aims to improve working conditions for technology workforce
Apple has published a list of all suppliers for the first time and says it will allow independent observers into its facilities around the world to monitor working conditions.
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January 13, 2012
13
Jan'12
NHS Trust to appeal £375k data loss penalty
An NHS Trust is to appeal against a proposed monetary penalty of £375,000 after after patient records were stolen from a hospital and sold on eBay.
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January 10, 2012
10
Jan'12
Healthcare IT is a beneficial force, say doctors
IT in the NHS has had a bad press in recent years as a result of the problems associated with the now defunct £12bn NHS National Programme for IT, but most doctors in England believe IT improves patient care.
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January 10, 2012
10
Jan'12
Accenture bolsters public sector skills
Services giant Accenture has recruited two former civil servants to its ranks to boost its UK and global public sector services capabilities.
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January 04, 2012
04
Jan'12
Shell moves SAP maintenance to Accenture
Oil giant Shell has transferred the management of its HR and payroll applications to Accenture as part of a multi-year SAP managed service.
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January 03, 2012
03
Jan'12
British Waterways Scotland signs £2.3m ICT deal
British Waterways Scotland has signed a £2.3m deal with business technology company Amor Group to develop its ICT systems.
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December 15, 2011
15
Dec'11
How HP played a key role in RAF air crew support in Libya
The Ministry of Defence has praised HP over its Advanced Mission Planning Aid system, most recently used to support air crew in Libya.
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December 15, 2011
15
Dec'11
Royal Mail posts IT services tender
The Royal Mail Group has put out a tender for IT consulting services, which will be worth up to £50m over four years.
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December 05, 2011
05
Dec'11
Unilever outsources business intelligence platforms to Capgemini
Unilever has signed a deal with Capgemini to provide its global business intelligence platforms. The outsourcing company will work alongside Unilever IT to deliver a three-year programme to create an Enterprise Data Warehouse (EDW).
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November 29, 2011
29
Nov'11
Standard Life overhauls IT department and cuts jobs
Insurer Standard Life is to axe a number of IT staff following a review of its IT and operations division.
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November 23, 2011
23
Nov'11
Government mutual will be a beacon for IT procurement
The pension administration mutual being set up by the government will be the first of a wave of new business models that could shake-up central government outsourcing contracts.
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November 21, 2011
21
Nov'11
Government opens its procurement heart to IT suppliers
The government has promised more openness with suppliers and published its first forward-looking pipeline of business, with £25.9bn of IT projects.
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October 04, 2011
04
Oct'11
IT supplier CSC repays £170m as NHS complains of Lorenzo record progress
IT supplier CSC has repaid £170m after the NHS said it was unhappy with the progress of CSC's Lorenzo patient care records contract. The NHS paid a £200m advanced payment to CSC for the 2011 project costs when a memorandum of understanding was ...
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September 29, 2011
29
Sep'11
IBM signs £525m DWP contract to provide Universal Credit systems
The Department for Work and Pensions (DWP) has signed a seven-year contract with IBM worth £75m per year to provide systems, which will include the delivery of its flagship Universal Credit programme.
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September 29, 2011
29
Sep'11
Security firm selects Fujitsu IT services
Security company G4S has outsourced its IT infrastructure and services to Fujitsu and has agreed a £32.9m seven-year contract.
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September 27, 2011
27
Sep'11
How BP made its supplier ecosystem work
Oil and gas giant BP spent 65% of its $3bn annual IT budget with 3,000 suppliers in 2008, but now it outsources to only seven and has reduced its annual IT budget by $800m as a result.
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September 27, 2011
27
Sep'11
Mitchells & Butlers continues to drive down IT costs
Pub group Mitchells & Butlers (M&B) is continuing an IT cost-cutting plan to respond to pressure on its operating margins.
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September 27, 2011
27
Sep'11
Cognizant acquires Zaffera
Outsourcing company Cognizant has acquired Zaffera, an SAP retail consulting and software development firm, for an undisclosed sum.
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September 22, 2011
22
Sep'11
BASF extends BT network contract
Chemical group BASF has signed a €200m deal with BT for networking 900 BASF sites in more than 80 countries. The contract includes the provision of IP telephony and local network services (managed LAN services) at 300 sites in North and South ...
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September 21, 2011
21
Sep'11
Global BPO sales to reach £60bn in 2015
The world market for business process outsourcing (BPO) will be worth $93.4bn (£59.7bn) in 2015 compared with $72bn last year, according to Ovum.
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September 09, 2011
09
Sep'11
Cambridge exam board outsources applications support to Cognizant
Cambridge University's examination group has outsourced applications management and support to Cognizant that will see the company replace 20-year-old bespoke applications with off-the-shelf alternatives.
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August 30, 2011
30
Aug'11
Cloud computing and the public sector: What IT managers need from suppliers
IT departments and suppliers have a long way to go before they understand each other on cloud computing – that was the conclusion when IT practitioners and suppliers met at London law firm DLA Piper to discuss the barriers to cloud.
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August 18, 2011
18
Aug'11
NHS trusts already planning a way out of National Programme contracts
NHS trusts in the National Programme for IT's beleaguered southern region have already begun drafting specifications for systems that may replace those supplied under the controversial project.
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August 17, 2011
17
Aug'11
Atos employees to be investigated over Facebook remarks about disability benefit applicants
Two Atos Healthcare employees are being investigated over allegations they made inappropriate remarks on Facebook about the people they assess for sickness benefit.
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August 12, 2011
12
Aug'11
Parliamentary group of MPs to discuss outsourcing and shared services
A parliamentary group of MPs that will look at how the public sector can get more out of outsourcing and shared services will begin work when it has its first meeting this month.
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August 08, 2011
08
Aug'11
Royal Pharmaceutical Society outsources to cope with restructure
The Royal Pharmaceutical Society of Great Britain has outsourced the management of e-mail and storage to support a major restructure.
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August 05, 2011
05
Aug'11
Energy giant outsources smart meter services to Logica
Scottish and Southern Energy has outsourced some of its smart metering processes to Logica to help support the UK national roll-out.
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August 02, 2011
02
Aug'11
NHS trust forced to adopt National Programme patient records system or face £8.8m fine
An NHS trust was forced to buy care records software through the National Programme for IT or face the threat of an £8.8m fine - even though it had a longstanding supplier in place.
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July 28, 2011
28
Jul'11
Highlights from 'A recipe for rip-offs' - the Select Committee report on government IT
The Public Administration Select Committee has published a scathingly critical report on government's use of IT. We've chosen a selection of the highlights from the report.
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July 27, 2011
27
Jul'11
Virgin Media sees small drop in business sales, and loses 18,000 broadband users
Cable telecoms supplier Virgin Media has reported a small drop in business revenue for its second quarter, while the firm also revealed it has lost 18,000 broadband users...
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July 22, 2011
22
Jul'11
DWP asks system integrators to list SME contractors to open up public sector deals
The Department for Work and Pensions is asking its systems integrators to list the number of SMEs in their supply chains, in a move designed to open up more public sector contracts to small businesses.
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July 13, 2011
13
Jul'11
HMRC saves £21m with first centralised government procurement contract
The government has awarded its first centrally managed contract for print services at HMRC with outsourcing company Williams Lea. The deal is expected to save £21m, replacing 140 contracts with one.
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July 12, 2011
12
Jul'11
Infosys changes name and splits into four vertical sector divisions
Infosys has split itself vertically to enable it to do more work in specific business sectors, while a change of name reflects its broader remit.
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July 04, 2011
04
Jul'11
IT services supplier Capita buys contact centre business Ventura for £65m
Capita has bought contact centre business Ventura for £65m in a further sign of IT and BPO consolidation.
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July 01, 2011
01
Jul'11
DWP adds agile development into IT contracts for £2bn Universal Credit system
The Department for Work and Pensions (DWP) has modified contracts governing the supply of its £2bn Universal Credit system by adding clauses encouraging agile development.
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June 24, 2011
24
Jun'11
Government cancels SME contracts and hands IT services deals to Capita
Government departments have been cancelling freelance IT contractors supplied through SMEs and giving their interim staff business to Capita under orders from the Cabinet Office's Efficiency and Reform Group (ERG), in apparent contradiction of ...
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June 17, 2011
17
Jun'11
Most enterprises plan cloud move but data location concerns the bottleneck, says Dell
Most large enterprises are still only considering the cloud and less than a third are currently using cloud services, according to Dell.
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June 16, 2011
16
Jun'11
NHS pays £200m advance to CSC as contract renegotiation nears conclusion
The NHS has paid £200m to troubled supplier CSC as an advance while awaiting the conclusion of discussions on amendments to the controversial deal.