News

IT outsourcing

• April 29, 2026 29 Apr'26

  MPs call on UK government to learn from central bank’s IT project success story

  Members of a parliamentary committee want the wider government to learn from success of Bank of England project

• April 29, 2026 29 Apr'26

  MP committees to double up on Capita’s civil service pension crisis

  Parliamentary committees to hold joint hearing to investigate the problems experienced in Civil Service Pension Scheme

• April 29, 2026 29 Apr'26

  DP World Tour Europe selects HCLTech for ‘total shop window rebuild’

  Sports association signs up Indian IT firm as global partner as it rebuilds its website and fan app in the ‘era of AI’

• April 27, 2026 27 Apr'26

  Was Capita’s Royal Mail pension contract a botch too far?

  The Cabinet Office’s decision to end Capita’s contract to administer the Royal Mail pension follows heavy criticism of the supplier’s work on the civil service pension contract

• April 24, 2026 24 Apr'26

  Government should drop Capita from civil service scheme after it loses Royal Mail role, says union

  Union representing civil servants said that when outsourcing suppliers fail, they should be dropped

• April 23, 2026 23 Apr'26

  Digital twin of athlete’s heart to demonstrate future of healthcare

  IT services firm opens a window to the future of healthcare and physical training as tech advancements converge

• April 22, 2026 22 Apr'26

  Government terminates Capita’s Royal Mail pension contract

  Contract termination comes as Capita’s failings in a separate government pension scheme hit the headlines

• April 17, 2026 17 Apr'26

  Capita lacked ‘detail and thoroughness’ in planning botched Civil Service Pension Scheme takeover

  CEO of former civil service pension administrator claims Capita’s pre-takeover processes were inadequate

• April 15, 2026 15 Apr'26

  England Rugby chooses Capgemini as it targets half a million new fans

  French supplier will support the Rugby Football Union’s four-year plan to ensure the sport thrives in England

• April 13, 2026 13 Apr'26

  Go West! US datacentres head for available and cheap energy

  Texas the hotspot as US datacentres enter the GW age, Virginia set to hold its status as ‘datacentre alley’, while constrained west coast states set for market share decline

• April 10, 2026 10 Apr'26

  OpenAI ‘pauses’ Stargate UK: Sudden setback or calculated move?

  OpenAI’s decision to pause Stargate UK, much vaunted and based on a memorandum of understanding with government, cites energy costs and regulation, but may be driven by wider uncertainties

• April 08, 2026 08 Apr'26

  Capita’s troubled Civil Service Pension Scheme hit by data breach

  A data breach affecting 138 members of the Civil Service Pension Scheme piles pressure on the service’s administrator, Capita, amid ongoing issues

• April 08, 2026 08 Apr'26

  Azure customers up in arms over ‘full’ UK South region

  Microsoft customers report being refused capacity, migration projects stuck halfway, and accusations that AI is being prioritised over ‘bread and butter’ offerings

• April 08, 2026 08 Apr'26

  Hyperscaler datacentres set to dominate by 2031

  Driven by artificial intelligence deployments, hyperscaler datacentres are expected to comprise more than two-thirds of all capacity by 2031. Meanwhile, on-premise datacentre capacity will shrink to 20%, down from 56% in 2018

• April 02, 2026 02 Apr'26

  Fujitsu injects another £80m into UK arm amid Post Office scandal fallout

  IT services provider’s UK arm has received a further £80m from parent company headquarters in Japan

• April 02, 2026 02 Apr'26

  Data dive: UK government’s 2030 datacentre capacity targets look shaky

  We look at UK datacentre capacity – current and projected – and find DSIT’s 2030 target for 6GW of AI-capable capacity is currently out of reach, unless operators get a move on

• April 01, 2026 01 Apr'26

  Post Office scandal supplier Fujitsu to cut nearly 10% of UK workforce

  Troubled IT supplier announces voluntary redundancy programme with hundreds of UK jobs set to be cut

• March 31, 2026 31 Mar'26

  CMA to launch strategic market status investigation into Microsoft; Amazon Web Services off the hook

  CMA to investigate whether Microsoft should be given strategic market status. Amazon escaped, but both companies will need to make changes to egress fees and interoperability

• March 27, 2026 27 Mar'26

  Flaws in government procurement show in HMRC £473m AWS award

  After a rushed contract award with only one bidder and a tender notice ‘for hyperscalers only’, critics call for live oversight on government contracts, claiming the procurement is unfair and likely to be expensive

• March 27, 2026 27 Mar'26

  Capita left to deal with 13,000 civil service pension cases over a year old

  More details of the Civil Services Pension Scheme administration backlog left to Capita revealed in parliamentary committee hearing

• March 25, 2026 25 Mar'26

  Amazon Web Services bags Fujitsu’s HMRC loss

  US tech giant wins contract to run three datacentres for the government department after cutting ties with Fujitsu

• March 16, 2026 16 Mar'26

  Whitehall unable to reduce consultancy spend amid digital skills shortages

  Digital transformation projects rely heavily on external consultants, and while government aims to reduce costs, it holds no accurate data on how much it spends on consultancy services

• March 12, 2026 12 Mar'26

  MP report calls for legislation to overturn Post Office Capture convictions

  Report from MPs warns of unknown number of unsafe subpostmasters convictions based on multiple pre-Horizon systems

• March 11, 2026 11 Mar'26

  Met Office ‘supercomputing as a service’ one year old

  Artificial intelligence is not key to the weather picture, as the forecasting and climate prediction agency lauds the benefits of moving from on-site supercomputers to cloud computing for scientific modelling

• March 09, 2026 09 Mar'26

  IBM takes a second shot at Post Office contract to replace Horizon

  The US tech giant is bidding for a £323m contract to replace the Post Office’s flawed Horizon IT system, a decade after its previous attempt was abandoned due to complexities

• March 09, 2026 09 Mar'26

  AI factory builder Nscale announces another $2bn of funding

  Nscale has a pipeline of 1.3GW of capacity across the UK, Norway and the US, with contracted supply of 200,000 Nvidia GPUs, and is name-checked as a British supplier of AI factories

• March 06, 2026 06 Mar'26

  Regulate AWS and Microsoft, says UK cloud provider survey

  Open Cloud Coalition survey, commissioned ahead of the CMA’s decision on measures against the two hyperscale giants, finds competing cloud providers demand regulation

• March 05, 2026 05 Mar'26

  Capita secures decade-long government contract amid failure in public sight

  Outsourcing firm has won 10-year contract to supply government departments with tech-enabled business services

• March 04, 2026 04 Mar'26

  Civil service veteran ‘incandescent’ as wait for pension hits four months amid outsourcing mess

  Public servant of over 40 years, who has been waiting four months for pension payments to begin, says government has lost control

• March 02, 2026 02 Mar'26

  Demand necessitates digital twin and data visualisation at National Grid

  In-house project replaces spreadsheet-based planning for future electricity network

• February 25, 2026 25 Feb'26

  Atos ‘IT services staff of the future’ begin apprenticeships

  Atos has taken on its first cohort of apprentices who will become an ‘artificial intelligence-ready’ workforce

• February 25, 2026 25 Feb'26

  UK government commits £483m to Post Office for IT transformation

  The UK government is to provide the next round of funding to support the Post Office’s move away from its controversial Fujitsu Horizon IT system

• February 24, 2026 24 Feb'26

  Starling expands internationally as demand for banking as a service continues to rise

  UK challenger bank has expanded its banking-as-a-service business with entry into New Zealand

• February 18, 2026 18 Feb'26

  Eradicating Fujitsu and Horizon from the Post Office, step by step

  Post Office IT chief tells Computer Weekly about the challenges and progress in removing the controversial Horizon system from Post Office branches

• February 12, 2026 12 Feb'26

  Thousands of unread emails and 20 million database errors cause civil service pension hardship

  Capita is to ‘fast-track’ any technology, including artificial intelligence, that can help it clear a backlog in civil service pension work

• February 11, 2026 11 Feb'26

  Peer ‘disappointed’ that DWP review of subpostmaster prosecutions is still months away

  Government indicates that there are 108 DWP prosecutions of subpostmasters that will be reviewed so far, but little progress has been made

• February 11, 2026 11 Feb'26

  Fujitsu will be out by next summer, says Post Office CTO

  Post Office’s project to replace its controversial core system will contract suppliers by the summer of this year, with the aim to remove Fujitsu by summer 2027, according to its chief technology officer

• February 10, 2026 10 Feb'26

  Is the EU’s free trade deal with India the dawn of a new era?

  Trade deal between European Union and India simplifies the visa system for professionals from India, which could make the country’s suppliers more accessible

• February 03, 2026 03 Feb'26

  CGI’s artificial intelligence boss knows his job title won’t exist for long

  IT service provider is using AI to increase throughput while applying it to ‘big ticket’ challenges externally

• January 29, 2026 29 Jan'26

  Troubleshooter steps in as Capita and civil service bosses apologise for pension scheme problems

  High volumes of customer calls, backlogs and complex requests blamed for shaky start to life on civil service pension scheme for Capita

• January 29, 2026 29 Jan'26

  Fujitsu boss ‘falls on his sword’ before settling with Post Office scandal victims

  Fujitsu's European chief Paul Patterson is stepping down from his role amid the troubles brought on by the supplier’s central role in the Post Office scandal

• January 28, 2026 28 Jan'26

  Nationwide expands Amazon Web Services partnership to delve deeper into AI

  Nationwide will have access to artificial intelligence-powered tools to help staff in their everyday interactions with its members

• January 15, 2026 15 Jan'26

  PSNI resorted to pen and paper after issues with ControlWorks command and control software

  Northern Ireland’s Policing Board has asked the Police Service of Northern Ireland for clarification after it emerged the PSNI has not reported IT issues that affected its ability to record reports from the public to the oversight body

• January 13, 2026 13 Jan'26

  Post Office scandal’s oldest victim calls for total ban on Fujitsu

  Betty Brown wants the IT supplier at the centre of the Post Office scandal banned from all government contracts

• January 07, 2026 07 Jan'26

  CCRC says multiple Post Office software systems potentially implicated in miscarriages of justice

  Statutory body said its work has widened to multiple IT systems, and could even look at potential Post Office miscarriages of justice with no link to IT

• January 07, 2026 07 Jan'26

  All England Tennis Club extends 36-year IBM deal with AI at core of plans

  Deal will see IBM continue to develop digital experience for fans of the Wimbledon tennis tournament

• January 06, 2026 06 Jan'26

  Fujitsu boss has been a Post Office scandal bystander for over a decade

  IT supplier’s European boss was kept up to date with challenges to the Horizon system, but like others, remained silent

• January 05, 2026 05 Jan'26

  What will the Post Office scandal bring in 2026?

  Campaigners are waiting to see what will unfold in the Post Office scandal in 2026, but history has told them not to hold their breath

• December 31, 2025 31 Dec'25

  Top 10 police technology stories of 2025

  Here are Computer Weekly’s top 10 police technology stories of 2025

• December 29, 2025 29 Dec'25

  Top 10 Post Office scandal stories of 2025

  Here are Computer Weekly’s top 10 Post Office scandal stories of 2025