News

IT outsourcing

• October 08, 2024 08 Oct'24

  Can the Post Office project to replace Horizon be rescued?

  Evidence from the Post Office public inquiry shows huge problems with the critical project to replace the troubled Horizon IT system – after two government-mandated reviews, is there any sign it can succeed?

• October 04, 2024 04 Oct'24

  Post Office recruiting tech-savvy board member amid unravelling IT disaster

  Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director

• October 04, 2024 04 Oct'24

  Late evidence in Post Office Capture investigation could not be reviewed

  Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software

• October 03, 2024 03 Oct'24

  Local councils need ‘better support’ to buy AI responsibly

  The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest

• October 03, 2024 03 Oct'24

  Post Office and Fujitsu: from blood brothers to bad blood

  Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu

• October 02, 2024 02 Oct'24

  Amazon Mechanical Turk workers suspended without explanation

  A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay

• October 02, 2024 02 Oct'24

  Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash

  Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches

• September 26, 2024 26 Sep'24

  Fujitsu accused of ‘paying lip service’ to Post Office scandal victims

  Victims of the Horizon scandal believe Fujitsu’s offer of support to be a 'box-ticking' exercise with no commitments, nine months after seemingly heartfelt pledges

• September 24, 2024 24 Sep'24

  Post Office IT department’s focus on chasing a discount meant botched procurement

  Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount

• September 23, 2024 23 Sep'24

  Metro Bank outsources IT to Infosys to cut costs and digitally transform

  Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal

• September 23, 2024 23 Sep'24

  Post Office system still causing unexplained shortfalls for over half of subpostmasters

  A quarter of today’s subpostmasters are ‘very dissatisfied’ with how the current Horizon IT system works

• September 12, 2024 12 Sep'24

  Mphasis expands UK roots with leap into quantum computing

  Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans

• September 11, 2024 11 Sep'24

  Fujitsu cuts annual staff pay rise as Post Office scandal bites

  UK staff morale is at an all-time low as Japanese IT giant deals with the backlash from its involvement in the Post Office Horizon scandal

• September 09, 2024 09 Sep'24

  Post Office scandal victims given route to appeal unfair financial settlements

  Subpostmasters who feel they received inadequate financial redress in the Horizon Shortfalls Scheme can appeal the settlements through a new independent process

• September 02, 2024 02 Sep'24

  UK and Ukraine digital trade deal comes into force

  The UK eases access to the deep tech startup community in Ukraine through digital-only agreement

• August 29, 2024 29 Aug'24

  Primark adds five more years to IT outsourcing contract with TCS

  Retailer has worked with Indian IT services giant for eight years and new agreement will take the relationship to 13 years at least

• August 28, 2024 28 Aug'24

  Cambridge Enterprise saves big with Keepit SaaS backup

  University innovation body avoids hardware spend and saves management time as it switches from tape to cloud-to-cloud backup, instant recovery and decades-long retention from Keepit

• August 22, 2024 22 Aug'24

  Post Office apologises for IT problem text alert that was never sent

  After subpostmasters complained they received no communications from the Post Office when they could not log in to the Horizon IT system, the organisation admits a text message alert failed to be sent

• August 21, 2024 21 Aug'24

  Post Office Horizon crash disconnected branches from datacentre

  The Post Office has apologised to subpostmasters affected by a major IT outage, which stopped them from doing business

• August 20, 2024 20 Aug'24

  Post Office systems crash hits 'collapsing' Horizon system

  Thousands of subpostmasters were unable to log into the controversial Horizon IT system at the start of business

• August 14, 2024 14 Aug'24

  Newcastle City Council swaps out Oracle Java for Azul

  Changes to Oracle’s Java licensing meant the council no longer received free security patches

• August 14, 2024 14 Aug'24

  Post Office brings in new IT chief as it awaits funding for Horizon replacement

  Incoming tech leader Andy Nice will be responsible for the troubled programme to replace the Horizon IT system at the heart of the Post Office scandal - and a new non-executive director for technology is on the way too

• August 14, 2024 14 Aug'24

  IR35 public sector reforms: HS2 finalises £6.2m settlement with HMRC over compliance failings

  After setting aside over £10m to cover its IR35 compliance liabilities, HS2 accounts confirm the organisation reached a final settlement with HMRC totalling £6.2m

• August 07, 2024 07 Aug'24

  Microsoft and CrowdStrike hit back at Delta’s legal threats

  Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT ...

• August 06, 2024 06 Aug'24

  Advanced faces fine over LockBit attack that crippled NHS 111

  Advanced Software faces a multimillion pound fine for a series of failings which directly led to a 2022 LockBit ransomware attack that disrupted NHS and social care services across the UK

• August 05, 2024 05 Aug'24

  World’s largest companies at near-universal risk of supply chain breach

  Data from SecurityScorecard once again focuses on the interconnected nature of business supply chains and the risk posed to operational resilience by unexpected IT problems and cyber threats

• August 05, 2024 05 Aug'24

  Post Office scandal: Phases 5 and 6 had islands of conscientiousness in great depths of neglect

  Computer Weekly rounds up the latest phase of the Post Office Horizon scandal public inquiry after a marathon 16 weeks of questions

• July 26, 2024 26 Jul'24

  Interview: Abhijit Dubey, global CEO, NTT Data

  A merger between NTT Data and NTT Ltd has created a $30bn tech services and consulting business. We speak to its new CEO to find out what it has to offer IT leaders

• July 26, 2024 26 Jul'24

  Vince Cable says the Post Office ‘lied’ to the government over Horizon issues

  In the latest Post Office scandal public inquiry hearings, Vince Cable and Greg Clark reflected on their time as the minister heading the department responsible for the Post Office

• July 24, 2024 24 Jul'24

  Post Office ‘acted the victim’ and civil servants ‘abandoned their principles’, says former minister

  Former government minister tells inquiry the Post Office always played the victim of subpostmasters that it considered either ‘incompetent’ or ‘criminal’

• July 23, 2024 23 Jul'24

  Former minister felt she was fighting department over Post Office controversy

  Former government minister was fighting with Shareholder Executive officials as she probed for information following allegations brought to her by MPs

• July 22, 2024 22 Jul'24

  CrowdStrike chaos shows risks of concentrated ‘big IT’

  The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous

• July 22, 2024 22 Jul'24

  Ed Davey and Jo Swinson ‘handled’ by civil servants in Post Office cover-up, says Sir Alan Bates

  Evidence in public inquiry revealed how ministers in charge of Post Office were left in the dark at a time when campaigners, MPs and journalists were looking for answers

• July 16, 2024 16 Jul'24

  Fujitsu analyst gave witness statements when more qualified colleagues refused

  Fujitsu employee provided witness statements to courts in cases against subpostmasters despite not understanding the evidence, after qualified IT experts refused

• July 16, 2024 16 Jul'24

  Cloud spend trumps AI but data, security and cost a common headache

  Nasuni-sponsored survey finds cloud projects higher on the to do list than AI, but data management, security and cost reduction are common themes in all areas of investment

• July 12, 2024 12 Jul'24

  AT&T loses ‘nearly all’ phone records in Snowflake breach

  Hackers have stolen records of virtually every call made by AT&T's customers during a six-month period in 2022, after compromising the US telco's Snowflake data environment

• July 10, 2024 10 Jul'24

  Civil servant was lone voice on Post Office board to query legal plan that blew taxpayers' cash

  Government representative felt he was 'in a minority of one' on the Post Office board of directors in questioning the handling of a High Court battle with subpostmasters that cost £100m

• July 09, 2024 09 Jul'24

  Government left monitoring of Post Office to ‘luck’

  If the Post Office board failed to spot bad faith within its management, it would be down to ‘luck’ for the government to find out

• July 09, 2024 09 Jul'24

  Room to grow in UK for Tata Consultancy Services after half a century

  Indian-headquartered IT giant has built a large UK footprint as part of its global network, a commitment which is helping it increase its business in the UK’s public sector

• July 09, 2024 09 Jul'24

  Atos jumps on ‘moving train’ for Euro 2024

  Atos provides the IT supporting major recurring sporting events including Uefa’s European Football Championship

• July 09, 2024 09 Jul'24

  Tony’s Chocolonely gains Salesforce comfort with Own SaaS backup

  Tony’s Chocolonely sometimes lost Salesforce.com data and often hit storage limits, but cloud-to-cloud SaaS backup from Own allows it to easily recover customer data and archive old data

• July 08, 2024 08 Jul'24

  Sir Alan Bates welcomes MP’s elevation to House of Lords

  Former Labour MP has moved to the House of Lords where he will continue campaigning for justice for victims of the Horizon scandal

• July 01, 2024 01 Jul'24

  Diana project provides Nato tech dividend to Finland

  Finnish tech sector to receive a boost following the country’s decision to join Nato

• June 28, 2024 28 Jun'24

  Former Fujitsu engineer says Post Office ‘trapped’ him into giving incomplete evidence

  Gareth Jenkins turned his fire on the Post Office on the final day of his marathon evidence session at the Post Office public inquiry

• June 27, 2024 27 Jun'24

  Experts shocked by ‘extraordinary’ claim made by Post Office IT expert witness

  A former Fujitsu engineer made an ‘unbelievable’ claim about evidence he gave in witness statements when acting as an expert witness during Post Office prosecutions of subpostmasters

• June 26, 2024 26 Jun'24

  Ignorance of ‘legal niceties’ from Post Office expert IT witness saw innocent people jailed

  IT expert used by Post Office to give evidence supporting prosecutions of subpostmasters did not understand legal duties he was bound to

• June 25, 2024 25 Jun'24

  TDCX and Supa team up on data labelling

  TDCX has teamed up with data labelling firm Supa to speed up data labelling with up to 98% accuracy using the human-in-the-loop approach

• June 25, 2024 25 Jun'24

  Numbers prove former subpostmaster federation boss’s ignorance over Post Office scandal

  George Thomson is ignoring the numbers when he downplays subpostmaster prosecutions based on Horizon data

• June 20, 2024 20 Jun'24

  Post Office and Fujitsu had tense relationship, but were joined at hip when protecting their brands

  Problems in the roll-out of Horizon Online in 2010 created a tense relationship between the Post Office and Fujitsu

• June 17, 2024 17 Jun'24

  Artificial intelligence to make Olympic Games more inclusive

  The International Olympic Committee is working with Intel to use AI at the Paris Olympic and Paralympic Games