News
IT operations management and IT support
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July 25, 2023
25
Jul'23
CCRC refers two more subpostmaster convictions for appeal
Two more subpostmaster convictions referred to appeal court by the Criminal Cases Review Commission
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July 24, 2023
24
Jul'23
CIO interview: Sean Green, University of East Anglia
In his role as director of digital and data at the University of East Anglia, Sean Green provides high-performance computing to researchers and manages the diverse needs of a campus with the characteristics of a small town, all while finding the ...
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July 24, 2023
24
Jul'23
Citrix NetScaler users told to patch new zero-day urgently
A vulnerability disclosed and patched last week by Citrix appears to be being exploited by China-backed threat actors as a zero-day, prompting warnings from government cyber bodies
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July 24, 2023
24
Jul'23
Bank of England’s project to replace ‘beating heart’ is foundation for continuous development
The Bank of England has reached a major milestone in its core system replacement programme, with next landmark in sight
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July 24, 2023
24
Jul'23
Security AI and automation may reduce cost of data breaches
Organisations that go all in on security AI and automation tend to incur lower financial costs when they experience a data breach incident, according to an IBM report
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July 20, 2023
20
Jul'23
BBC outsources IT to India’s Tata Consultancy Services
TCS continues to build its UK public sector business, with the BBC its latest customer
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July 20, 2023
20
Jul'23
Attention-seeking KillNet hacktivists becoming more dangerous
The KillNet DDoS gang seems to be becoming more dangerous, but its primary goal remains to create a lot of noise and draw media attention, according to latest analysis
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July 20, 2023
20
Jul'23
AI and data experts to be brought into government through secondment programme
The government has announced plans for a secondment programme designed to bring digital experts into government departments
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July 19, 2023
19
Jul'23
Half of cyber pros engage in risky behaviour at work, report claims
Approximately 55% of security professionals say they have engaged in behaviours they would more usually advise against in the workplace, according to a report
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July 18, 2023
18
Jul'23
Traditional IT outsourcing rockets as Europe’s businesses cut costs
Overall spending on IT services is up in European countries despite continued reduction in investments in cloud-based contracts
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July 17, 2023
17
Jul'23
Subpostmaster compensation deadline will be missed, warns public inquiry chair
Subpostmasters that successfully sued the Post Office and exposed the Horizon scandal are at the ‘back of the queue’ and won’t receive compensation by current deadline
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July 17, 2023
17
Jul'23
Police Scotland use cloud for biometric data despite clear risks
Police Scotland confirms it has stored significant volumes of biometric data on a cloud-based digital evidence sharing system despite major ongoing data protection concerns, bringing into question the effectiveness of the current regulatory approach...
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July 13, 2023
13
Jul'23
Microsoft issues new warning over Chinese cyber espionage
A newly uncovered Chinese espionage campaign exploited forged authentication tokens to access its victims’ email accounts, says Microsoft
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July 13, 2023
13
Jul'23
One month after MOVEit: New vulnerabilities found as more victims are named
Five weeks after the mass MOVEit breach, new vulnerabilities in the file transfer tool are coming to light as the Clop cyber crime group continues to terrorise victims. But has the gang bitten off more than it can chew?
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July 12, 2023
12
Jul'23
Cozy Bear lures victims with used BMW 5 Series
A recent Cozy Bear campaign saw the Russian APT group pivot to exploiting an advert for a used car as it targeted diplomatic missions in Kyiv
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July 12, 2023
12
Jul'23
Hackers: We won’t let artificial intelligence get the better of us
AI is changing how ethical hackers go about their work, and will continue to do so, but the community is convinced the technology will never be able to replicate the creativity of a flesh-and-blood hacker
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July 12, 2023
12
Jul'23
Microsoft users on high alert over dangerous RCE zero-day
A serious RCE vulnerability in Microsoft Office and Windows is among several zero-days disclosed in Redmond’s July Patch Tuesday update, but this one does not have a patch yet
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July 11, 2023
11
Jul'23
Malicious URL volumes soar as cyber criminals pull on Threads
Malicious actors have been quick to exploit the buzz around Meta’s newly launched Threads platform, with thousands of new suspicious domains registered exploiting its branding
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July 11, 2023
11
Jul'23
Horizon inquiry adjourned as Post Office disclosure failures threaten to ‘derail’ proceedings
Statutory public inquiry into Post Office Horizon scandal adjourned because of Post Office disclosure failures, ‘retraumatising’ victims of a scandal that destroyed the lives of thousands of people
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July 11, 2023
11
Jul'23
Apple pushes Rapid Response patch to fix WebKit zero-day
Apple deployed an emergency patch under its Rapid Security Response update programme, but had to temporarily suspend delivery after it caused problems for users of the Safari browser
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July 10, 2023
10
Jul'23
Post Office inquiry must examine rule on IT evidence if miscarriages of justice are to be avoided
Public inquiry must examine role of court rules around use of computer evidence that enabled Post Office to prosecute innocent people
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July 07, 2023
07
Jul'23
Suspicious email reported every five seconds in UK
National Cyber Security Centre report reveals a suspicious email was reported by UK citizens and organisations every five seconds last year
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July 06, 2023
06
Jul'23
Biometrics watchdog calls for public space surveillance review
The biometrics and surveillance camera commissioner is calling for a review of public space surveillance to gain a clearer picture about the proliferation of Chinese surveillance technology across the public sector, but warns against applying double...
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July 06, 2023
06
Jul'23
Former Fujitsu IT chief evidence postponed after late Post Office disclosure
Post Office has disrupted Horizon inquiry schedule through late disclosure of ‘significant’ evidence as key IT witness evidence is postponed
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July 06, 2023
06
Jul'23
Public inquiry hears how Post Office security withheld evidence from people it suspected of theft
The Post Office told investigators to include potential evidence in reports to their own lawyers, but not the subpostmasters they suspected of theft
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July 04, 2023
04
Jul'23
HPE, BT team for global managed LAN service
Business division of leading UK telco and networking technology and service provider enter collaboration to introduce LANs supporting high-performance experiences for hybrid workers and IoT transformations
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July 03, 2023
03
Jul'23
BBVA launches tech job portal as it continues to add talent
Spanish bank BBVA ramps up its tech recruitment strategy with new online portal and target of 2,600 more people
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June 30, 2023
30
Jun'23
SGN pens IT service desk outsourcing deal
Utility company SGN renews its internal IT services managed services contract with new supplier
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June 29, 2023
29
Jun'23
‘Shadow’ AI use becoming a driver of insider cyber risk
Off-the-books use of generative AI tools will inevitably lead to a costly, high-profile data breach for someone, but a little attention paid to appropriate data management policy can help mitigate the risk
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June 29, 2023
29
Jun'23
Brits are using healthcare apps without proper checks
As mobile health app acceptance increases, people are taking risks by using them without any advice from their medical professionals, finds survey
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June 29, 2023
29
Jun'23
The Finnish Food Authority uses AI to accelerate research
Researchers have reduced the time taken to get critical insights into potential public health crises and address issues in real-time, through artificial intelligence
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June 27, 2023
27
Jun'23
Alkira introduces extranet as a service
Provider of cloud networking as a service unveils infrastructure designed to enable third parties to securely connect to critical business applications
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June 27, 2023
27
Jun'23
3,600 potential cyber security experts apply to government scheme
The UK government’s Upskill in Cyber programme is reporting great success just a month after launch, with almost half of applicants women
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June 26, 2023
26
Jun'23
How Ikea is driving digital customer experience
Ikea franchisee in four Southeast Asian markets and Mexico taps chatbots, conversational commerce and remote planning, among other capabilities, to drive digital customer experience
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June 26, 2023
26
Jun'23
HSBC leaving Canary Wharf headquarters
HSBC is to leave its current Canary Wharf headquarters by 2027 as hybrid-working policies reduce demand for office space
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June 23, 2023
23
Jun'23
Webex widens US government portfolio with contact centre, calling
Webex Contact Center Enterprise for Government expanded to include Webex Calling, providing a single offer for calling, messaging and meetings that complies with key US government standard
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June 22, 2023
22
Jun'23
Health and care staff have three months to move to latest NHS patient record service
NHS England has told health and care workers they have until the end of September to switch to the latest patient record system
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June 22, 2023
22
Jun'23
Lancaster University launches trailblazing cyber MBA
MBA programme at Lancaster University designed to deliver security leadership education to business leaders has received NCSC backing
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June 22, 2023
22
Jun'23
Manchester University students threatened by ransomware gang
Students and staff members at the University of Manchester are being pressurised by an unnamed ransomware gang
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June 22, 2023
22
Jun'23
UK pension scheme expands relationship with IT services giant TCS
Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011
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June 22, 2023
22
Jun'23
Lloyds Bank to open tech centre in India
UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers
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June 22, 2023
22
Jun'23
How Vedanta is harnessing tech in aluminium production
India’s largest aluminium producer Vedanta Aluminium is using industrial internet of things devices to improve emissions control and robotic process automation to improve efficiency, among other digitisation efforts
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June 21, 2023
21
Jun'23
Nearly quarter of a million malicious websites reported and removed through NCSC service
A suspicious email and text message reporting service in the UK has directly led to a quarter of a million malicious websites being removed
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June 21, 2023
21
Jun'23
Co-op Group adds nearshore engineering resources
Manchester headquartered Co-op group adds additional engineering resources as competition for talent in the UK ramps up
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June 20, 2023
20
Jun'23
Mizuho Financial Group trials generative AI for development and maintenance
Japanese bank is working with Fujitsu to explore potential for using generative artificial intelligence technology in system development and maintenance
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June 20, 2023
20
Jun'23
Post Office will not oppose potential Horizon conviction appellants
Post Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal
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June 20, 2023
20
Jun'23
EDF deploys Dynatrace to fuel site reliability engineering drive
The energy company has adopted the observability platform to support in-house software development
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June 20, 2023
20
Jun'23
Union chief calls for outsourced services to be brought in-house
Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests
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June 19, 2023
19
Jun'23
Early June Microsoft outages were result of large-scale DDoS hit
Investigations into recent outages on Microsoft Azure and Outlook services have turned up evidence of a massive distributed denial-of-service attack
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June 19, 2023
19
Jun'23
Visa takeover means economic turmoil won’t slow Tink’s progress
Tink is one of the pioneers of the open banking sector, and under Visa’s light-touch ownership is continuing to think like a startup