IT efficiency and sustainability

How Australia is keeping pace with microservices

Adoption of microservices remains patchy in Australia, although some sectors pursuing digital transformation are catching up rapidly Continue Reading

By

• Beverley Head

Interview: Sam Lowe, chief technology officer, Streetbees

Streetbees’ first IT chief brings artificial intelligence expertise to help the tech startup deliver a hive of data for its customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Comms sector ripe for disruption as climate change takes hold

Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading

By

• Alex Scroxton, Security Editor

Digital Realty grows Australia footprint with two new datacentres

The datacentre service provider has opened its latest facility in Australia and has acquired land for a sixth one in a market teeming with demand from massive-scale cloud suppliers Continue Reading

By

• Aaron Tan, TechTarget

Top IT predictions in APAC in 2019

Edge computing, data management and microservices will play a bigger role in the Asia-Pacific region in 2019 as enterprises reshape their technology architectures to become ‘digitally determined’ organisations Continue Reading

By

• Aaron Tan, TechTarget

Challenger bank ready to get its banking licence back

CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HMRC resolves technical issue with tax-free childcare portal

The department’s tax-free childcare website has again suffered technical issues, affecting 22,000 payments, but the problems were resolved last week, according to HMRC Continue Reading

By

• Lis Evenstad

Where in Britain works best for IT?

Where is the best place to be an IT professional in the UK? Computer Weekly looks at which location comes out on top for tech companies, and it’s not Silicon Roundabout Continue Reading

By

• SA Mathieson

High court Post Office trial puts subpostmasters’ contract under microscope

Case against Post Office in relation to allegedly faulty computer system begins in High Court Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Benelux: Bikes face scooter challenge in Netherlands

The concept of rental scooters is perfect for the Netherlands, where bicycles are already the most widely used method of transport. Scooter startups see the potential to apply the latest smart technologies to the concept, but regulations could be a barrier. Also in this issue, read how chatbots are taking off with Dutch organisations, with KLM's chatbot a pioneering example, and find out how Dutch bank ING is getting a financial boost from an employee performance management rethink. Continue Reading

Singapore’s SunMoon uses blockchain to trace apples

Fruit and vegetable distributor has implemented a blockchain platform that enables consumers and suppliers to trace the origin of Fuji apples – with other fruits to follow Continue Reading

By

• Aaron Tan, TechTarget

DXC makes digital transformation push in Asia

IT services firm uses automation and AI to trim its portfolio and size as it helps customers on their digital transformation journey Continue Reading

By

• Ai Lei Tao

Robots deliver savings for Dutch postal service PostNL

Dutch delivery company PostNL is reaping huge efficiency savings by using robotic technology to automate time-consuming administrative tasks Continue Reading

By

• Bill Goodwin, Computer Weekly

Power struggle: A row is brewing over EU plans to curb datacentre energy use

In this week’s Computer Weekly, a row is brewing over an EU plan to curb datacentre energy use, and the leading server suppliers are not happy - we analyse the details. Secretary of state for health and social care Matt Hancock talks exclusively to us about his new technology vision for the NHS. And we examine the growing popularity of short-term “gig” employment for IT professionals. Read the issue now. Continue Reading

Inside PropertyGuru’s DevOps journey

The online property search firm is at ease with microservices, containers and serverless computing, even as it grapples with legacy applications that were developed earlier on in its history Continue Reading

By

• Aaron Tan, TechTarget

Australia earns mixed record in IT agility

Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications Continue Reading

By

• Beverley Head

DNS attacks cost finance firms millions of pounds a year

Average cost of recovering from a single DNS attack is $924,390 for a large financial services company, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

11 of 12 border IT systems at risk of not being ready by Brexit, says NAO report

All but one of the critical IT systems needed at the UK border are at risk of not being ready by 29 March 2019, which will have implications if there is a no-deal Brexit Continue Reading

By

• Lis Evenstad

CIOs and the cloud: The future of European enterprise software

European organisations are moving to the cloud rapidly, but trepidation remains in concerning certain aspects, such as security Continue Reading

By

• Mark Samuels

Robots in the workplace supported by 81% of business chiefs

Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why are so few electric vehicles used for online shopping deliveries?

UK retailers appear to be in the electric vehicle slow lane when it comes to online shopping deliveries, but changes are imminent Continue Reading

By

• Ben Sillitoe

No let-up in digital banking glitches as TSB and HSBC customers are hit on payday

Online and mobile app banking outages continue to increase in regularity as TSB and HSBC customers report problems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank

Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Best supply chain firms are masters of data and automation

Europe’s best supply chains are making the most out of e-commerce, customer insights and robotic process automation, according to Gartner Continue Reading

By

• Cliff Saran, Managing Editor

Government stays firm on target of 25 million Gov.uk Verify users by 2020

Cabinet Office has confirmed it is sticking to its target of having 25 million Verify users by 2020, despite government projects watchdog calling for project to be scrapped Continue Reading

By

• Lis Evenstad

UK security vetting IT system failing, says NAO

The National Audit Office is critical of the government’s project to centralise its security vetting process, as the IT system has been plagued by failures from the start and has led to serious delays Continue Reading

By

• Lis Evenstad

Dubai Health Authority launches artificial intelligence strategy

Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care Continue Reading

By

• Edward Banda

Swedish government and industry address IT skills shortage

Sweden faces major challenges in resourcing its growing IT sector with the right talent Continue Reading

By

• Gerard O'Dwyer

Australian enterprises warming up to DevOps

The burgeoning DevOps culture in Australia has attracted new market players and led major banks and telcos to embrace the movement to get development and operations teams working in unison Continue Reading

By

• Stuart Kennedy

Sustainability and the smartphone: How to give your old device a second life

Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy Continue Reading

By

• Alex Scroxton, Security Editor

Photobox gets snappy with mass-data migration to AWS cloud

Photobox Group’s CTO, Richard Orme, has revealed details of how a mass-data migration to the Amazon Web Services cloud has set the firm on the path to embrace artificial intelligence Continue Reading

By

• Zach Emmanuel, Computer Weekly

An IT operating model for the digital age

Enterprises need to form cross-functional teams and give them the mandate to work together towards a single goal Continue Reading

By

• Tim Sheedy, Ecosystm

Commerzbank creates Hadoop-based platform for business-critical insights

German bank creates an entire new department to build and support a platform to provide business-critical insights Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Matt Hancock to promise £487m for NHS tech

In his first speech as health secretary, Matt Hancock will continue to fly the flag for digital Continue Reading

By

• Lis Evenstad

Rio Tinto transports iron ore with autonomous train

The 280km journey in Western Australia was made under Rio Tinto’s autonomous train programme aimed at improving the productivity and safety of workers Continue Reading

By

• Aaron Tan, TechTarget

Australian startups team up to keep wind turbines humming

Using acoustic sensors and nanosatellite connectivity, two Australian startups hope to identify potential turbine problems before they occur to secure the country’s wind energy Continue Reading

By

• Beverley Head

IT service provider HCL acquires sector expertise as part of European strategy

Indian IT services firm boosts its European car industry credentials though multi-million Euro investment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The desire for perfect recycling is making the e-waste problem worse

Shipping our electronic waste to poorer countries isn't going to solve the problem of recycling – there's a more economic solution Continue Reading

By

• Tim Worstall, Adam Smith Institute

Australian government grappling with digital transformation woes

Digital transformation in Australia’s public sector has been beset by soaring rhetoric and vague aspirations by government, a new report reveals Continue Reading

By

• Beverley Head

Two further regions join care record exemplar programme

Yorkshire and Humber and Thames Valley have been chosen by NHS England to join the three other care record exemplars, each receiving up to £7.5m to speed up delivery of integrated health and care Continue Reading

By

• Lis Evenstad

Technology key to keeping staff happy

Giving employees access to the latest technologies will improve their satisfaction and increase productivity, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technology can help solve some of society’s pressing social and environmental problems

A recent initiative on using technology to tackle the illegal wildlife trade shows how much the tech sector can contribute to solving some of society's biggest challenges Continue Reading

By

• Julian David, TechUK

Bank of England to set minimum service requirements after TSB and Visa outages

The Bank of England is planning new rules for the minimum service levels that financial service providers must offer, even during IT outages Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

DWP finally publishes Universal Credit business case

Published eight years after the programme began, the business case states that Universal Credit will generate £8bn a year in “economic value” once it is in a “steady state” Continue Reading

By

• Lis Evenstad

IT spending reaches 10-year high as CIOs struggle with digital technology strategy

IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading

By

• Bill Goodwin, Computer Weekly

UK tech firms increase exports by more than 20%

The country’s tech sector continues to blossom and has significantly increased the export of both services and goods in recent years Continue Reading

By

• Lis Evenstad

HMRC on track for August roll-out of customs IT system

The government will have a “fully functioning” customs declaration service by January 2019, HMRC CEO Jon Thompson told MPs Continue Reading

By

• Lis Evenstad

Firms step up spending on digital tech, but struggle with strategy

Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading

By

• Bill Goodwin, Computer Weekly

How artificial intelligence is fuelling engine maintenance innovation at Rolls-Royce

The engine maker has established an innovation centre to enable the company to deliver analytics and artificial intelligence-powered services to airlines using Rolls-Royce engines Continue Reading

By

• Cliff Saran, Managing Editor

Hammond pledges funding to help SMEs adopt digital tech

Chancellor promises to boost smaller companies with funding for digital technologies, and plans to launch a review of the UK’s productivity gap Continue Reading

By

• Lis Evenstad

Singapore to adopt European e-invoicing standard

The city-state is the first country outside Europe to embrace the Peppol e-invoicing standard to speed up business transactions and lower operating costs for SMEs Continue Reading

By

• Kimberly Chua

BT to shut London HQ and cut 13,000 jobs

Another round of cuts comes as BT struggles to reposition itself for sustainable long-term growth Continue Reading

By

• Alex Scroxton, Security Editor

UK railways to save billions of pounds through digital signalling

Network Rail hails digital transformation plans as “a turning point in the history of our railways” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How enterprises can cope with digital disruption

Red Hat CEO Jim Whitehurst says enterprises can take a leaf from DevOps and build modularity into their technology infrastructure to prepare for the forces of digital disruption Continue Reading

By

• Aaron Tan, TechTarget

Brexit is coming, but is the government technologically ready?

Brexit requires huge IT and technology changes across government, but as departments seem to be struggling to get to grips with the workload, Computer Weekly looks at how preparations are going Continue Reading

By

• Lis Evenstad

Met Police to get integrated policing system from Northgate

Five-year contract covers integrated IT system to be used across the Metropolitan force, two years after it went out to tender Continue Reading

By

• Lis Evenstad

Malaysia’s Supahands finds agility with the cloud

Regional workforce crowdsourcing startup relies on the cloud to keep its infrastructure agile enough to scale up and down, according to customer demand Continue Reading

By

• Aaron Tan, TechTarget

TSB IT meltdown has the makings of an epic

TSB’s very public IT problems will send shivers down the spine of IT teams at large banks that are yet to migrate to new core banking systems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nurses want to use IT, but are held back by barriers

A majority of nurses welcome digital technology, but costs, poor connectivity and a lack of interoperability act as barriers, and lead community nurses to use paper instead Continue Reading

By

• Lis Evenstad

UK and Indian governments agree tech partnership

Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW ASEAN: SD-WAN helps find best route to cloud

This year, more enterprises will adopt a “cloud-first” SD-WAN architecture to support their increasingly cloud-based application mix. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are gearing up for this eventuality. Also, read how a new HPE facility in Singapore will help build collaborative partnerships across the internet of things, and how communications service providers should embrace microservices and DevOps to thrive in the digital economy. Continue Reading

European IT services spending down as businesses focus on GDPR compliance

European organisations are reducing their spending on IT services and are redirecting resources towards becoming compliant with the EU General Data Protection Regulation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Artificial intelligence will help Metro Bank customers manage their money

Service will use AI and predictive analytics to provide personalised prompts to help customers control their spending Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Santander uses Ripple technology to offer international payments

Santander has launched an international fund transfer service for retail customers in the UK about two years after it started testing the blockchain-based application Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

European CIOs have budget balancing act ahead of them

There is some consensus among European CIOs on budget rises across the continent, but less so on what to invest in Continue Reading

By

• Mark Samuels

Deutsche Bank system replacement already paying back

Deutsche bank is replacing a complex IT infrastructure that helps its traders operate and automates regulatory compliance processes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Hackett Group predicts rise of robotic process automation

RPA promises to make certain back-office business processes vastly more efficient by taking over manual tasks Continue Reading

By

• Cliff Saran, Managing Editor

Swedish study talks up benefits of artificial intelligence

A major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses Continue Reading

By

• Gerard O'Dwyer

Industrial robots set to cut out human workforce

Greater operational efficiency and a reduction in errors are among the benefits of industrial robots – but the biggest savings are in staffing Continue Reading

By

• Cliff Saran, Managing Editor

Banks more confident than other sectors in face of digital disruption

Banks have accepted the changes brought about by digital disruption and are confident that new technologies will be core to their business success, according to a survey by Fujitsu Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Sweden’s Systembolaget picks Evry for cloud transformation

Government-owned retailer signs major IT outsourcing agreement as part of its digital transformation programme Continue Reading

By

• Eeva Haaramo

Digital economy to make up 60% of APAC’s GDP by 2021

The surge in GDP contribution will come as more organisations shift from digital transformation initiatives aimed at shoring up productivity towards digital product development Continue Reading

By

• Aaron Tan, TechTarget

Tech boosts sales at Abu Dhabi’s Healthpoint

United Arab Emirates healthcare provider Healthpoint has increased sales and efficiency through the use of the latest IT systems Continue Reading

By

• Alicia Buller

Dutch Filmworks disrupts piracy fight by imposing download fines

Netherlands’ privacy watchdog grants film production company permission to collect IP addresses as part of its fight against illegal downloading Continue Reading

By

• Tijs Hofmans

What CIOs need to watch out for in digital transformation

IT head honchos will need to consider new performance indicators, adopt an embedded digital business model and build up an enterprise-wide digital platform to avoid digital deadlock Continue Reading

By

• Daniel-Zoe Jimenez, IDC Asia-Pacific

Robots are needed to manage the automation robots

The next decade will see robots transform from invisible forces obeying our commands to lifelike objects interacting with humans on a daily basis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Demand for cloud services drives increase in IT outsourcing

Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Retail banking regulations hit UK with the potential of a ‘Big Bang’ moment

The UK retail banking sector is at the beginning of a journey towards to a more competitive future as new regulation hits them Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Sample datasets key to successful AI at NHS

IT providers will need access to datasets from NHS Digital to create artificial intelligence algorithms, but they should be held accountable for the systems they develop, says report Continue Reading

By

• Cliff Saran, Managing Editor

UAE tech growth prompts firms to review internal IT security

As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured Continue Reading

By

• Alicia Buller

Marks and Spencer eyes £30m annual cost savings from digital-first retail push

High-street retailer has fleshed out plans to put digital at the heart of its business to boost operational efficiency in response to changing consumer demands Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Changes for digital government in Theresa May's reshuffle

Matt Hancock takes over as DCMS secretary of state, while Caroline Nokes says goodbye to her role as the minister responsible for digital at Cabinet Office Continue Reading

By

• Lis Evenstad

Cyber attacks in 2017 drive Nordic security efforts

The volume of cyber attacks last year has increased boardroom focus on security in the Nordic region Continue Reading

By

• Eeva Haaramo

Telco outsources digital transformation to Infosys

Belgium's biggest telco will cut legacy systems as part of a digital transformation project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Case study: Doing digital the Stockport way

Stockport Council’s digital programme is working to transform services for both citizens and staff, saving chunks of money and driving efficiency at the same time Continue Reading

By

• Lis Evenstad

London attracted record tech investment in 2017

London-based tech firms received record levels of venture capital funding last year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top IT priorities for Nordic CIOs in 2018

Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading

By

• Eeva Haaramo

Air New Zealand to trial digital translation technology

Airline becomes one of the first companies to try out a business case for Google's real-time translation technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Sweden’s Stena Line sets sail for digital transformation

Ferry operator’s CTO tells Computer Weekly how the company can differentiate itself by using digital tools to make its processes more efficient Continue Reading

By

• Eeva Haaramo

Top 10 enterprise IT in the Nordics stories in 2017

The Nordic region might be best known in IT circles for its startup communities – but it has much more to offer Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Christine Walters, director of informatics, St Helens & Knowsley NHS Trust

St Helens and Knowsley Teaching Hospitals NHS Trust’s director of informatics, Christine Walters, talks about running a health informatics service, the importance of understanding how people on the front line work and managing expectations Continue Reading

By

• Mark Samuels

Critical border IT systems won’t be ready before Brexit, says PAC report

Of the 85 IT systems at the UK border, 30 will need to be replaced or changed due to Brexit, but critical new or updated border IT systems won’t ready by the time the UK leaves the EU, PAC report finds Continue Reading

By

• Lis Evenstad

Santander UK recruits digital banking expert from Barclays

Santander UK has poached Michael Harte from Barclays to drive digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Carlos Abarca, TSB

Carlos Abarca is guiding TSB through its migration from systems hosted by a competitor to a digitally focused in-house core banking platform. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mayor of London opens Bangalore office to strengthen links with Indian businesses

City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

US utility provider PG&E on ditching the datacentre and going cloud-first

US-based utility provider Pacific Gas & Electric (PG&E) discusses how getting out of the datacentre business and into the cloud is helping meet its regulatory, affordability and innovation targets Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Fintech is increasing operational risk to banks

European Banking Association report reveals fear of greater operational risk because of increased take-up of fintech in financial services sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK only average in terms of digital public services

UK government has the innovation skills to become a digital public services leader, but needs to improve the ID and authentication that sits underneath it to reach this goal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: David Southern, director of ICT, WWF UK

In his 17 years in the IT department at the WWF, David Southern has seen many changes – and the advent of cloud computing is one of the biggest Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Emil Dahlin, Svevia

Swedish construction company Svevia is transforming digitally, driven by chief information officer Emil Dahlin Continue Reading

By

• Eeva Haaramo