IT efficiency and sustainability

CIO interview: Daniel Gebler, chief technology officer, Picnic

The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading

By

• Kim Loohuis

Unilever signs partnership deal with Accenture to drive sales for ‘digitally savvy’ consumers

Unilever enters tech partnership with Accenture to help maintain consumer loyalty and drive sales Continue Reading

By

• Zach Emmanuel, Computer Weekly

Nordea deploys AI to speed up customer service

Nordea is reaping the rewards of its fintech investments through its latest project to use artificial intelligence to support customers Continue Reading

By

• Eeva Haaramo

UAE hotel upgrades wireless network and internet connectivity

Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies Continue Reading

By

• Edward Banda

What are Amazon Web Services’ Nordic plans?

Amazon Web Services' head in the Nordic tells Computer Weekly about the region's increasing demand and use of the cloud Continue Reading

By

• Eeva Haaramo

Research from Ponemon Institute highlights lack of confidence in public sector IT

IT decision makers in the public sector say they struggle with IT operations, reveals study by the Ponemon Institute Continue Reading

By

• Cliff Saran, Managing Editor

TSB to introduce iris scan authentication in September 2017

TSB customers will soon be able to access their mobile bank accounts through iris scanning, which is regarded as the most secure biometric authentication available Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London Stock Exchange uses IBM blockchain technology

The London Stock Exchange is testing out IBM's blockchain technology in a platform to help SME operations become more transparent Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HPE and CSC merger wins confidence of Zurich

Zurich Insurance has demonstrated confidence in CSC's merger with HPE through a contract extension Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Cognizant opens London lab to help customers with digitisation

Cognizant has opened its latest digital development centre in London, where it will work with customers and partners on digital business challenges Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Experian admits mobile and online issues after system upgrade

Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Ann Hellenius, City of Stockholm

Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world Continue Reading

By

• Eeva Haaramo

Sweden trials blockchain for land registry management

Swedish land registry is trying out blockchain as a means of proving ownership Continue Reading

By

• Eeva Haaramo

The Barcode Warehouse deploys ServiceNow to streamline managed services

Customisation of cloud-based tool has enabled ruggedised mobile devices company to streamline its business processes Continue Reading

By

• Cliff Saran, Managing Editor

Lloyds bank staff will move to IBM in outsourcing deal

About 1,500 IT staff at Lloyds Banking Group will join IBM as part of an IT infrastructure outsourcing agreement Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Telefónica increases use of renewable energy to fight climate change

Telecoms operator behind UK’s O2 mobile network doubles down on existing commitments to renewable energy sources in the fight against climate change Continue Reading

By

• Alex Scroxton, Security Editor

Hundreds of sub-postmasters have applied to join IT-related legal action since March

The number of sub-postmasters who claim to have suffered as a result of a faulty Post Office IT system has reached 1,300 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Norwegian bakery chain gets the taste of mobile reporting

Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies Continue Reading

By

• Eeva Haaramo

Quantum computing drives the future for Volkswagen

In this week’s Computer Weekly, Volkswagen’s global CIO explains how the car giant is using quantum computing to drive the future of transport. We examine how to make data analytics programmes work and deliver business value. And SAP’s CEO reacts to controversy around the software supplier’s indirect licensing policies that led to recent high-profile court cases. Read the issue now. Continue Reading

Swedish government agencies join IT spending benchmarking service

Government agencies in Sweden are using a tool by Apptio to help them gain a better understanding of IT costs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How to avoid technical debt in open source communities

Businesses that make use of open source software should dedicate resources to supporting and maintaining the projects their organisations rely on Continue Reading

By

• Cliff Saran, Managing Editor

Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Highly skilled professionals at risk of being replaced by computers

Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Large UK businesses increasingly want CEOs to have IT background

More large businesses in the UK want a CEO that has a good understanding of IT Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Metropolitan Police to hit massive IT overspend

The Metropolitan Police Service is set to massively overspend on IT as it attempts to improve digital policing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Dutch university quickly connected thousands of students to new learning management system

Dutch university TU Delft is replacing its legacy learning management system after 17 years Continue Reading

By

• Rian van Heur

Security as a service on the rise in the UAE

Organisations in the United Arab Emirates are increasingly turning to security services Continue Reading

By

• Alicia Buller

‘Can do’ attitude of DevOps teams is driving cloud-first strategies

The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Middle East enterprises urged to embrace governance, risk and compliance

The enforcement of corporate governance issues is still variable throughout the Middle East and making a strong business case for investment in GRC can be a challenge. Continue Reading

By

• Edward Banda

Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Chocolate maker Barry Callebaut gets sweet on cloud

Chocolate maker Barry Callebaut is increasingly using cloud-based apps to improve productivity and reduce costs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Russian Airline at home in the cloud

S7 Airlines in Russia looks set to move more of its IT to the cloud after successful infrastructure-as-a-service project Continue Reading

By

• Vladimir Kozlov

AI and robots will 'create political instability' until humans find new occupations

The belief that advances in technology will create more jobs than they replace may no longer hold true Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Global business leaders hail UK tech sector’s innovation potential

KPMG report reveals global confidence in UK tech sector’s ability to create innovative products and services that are keenly adopted across the world Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Portakabin’s biggest-ever IT investment unifies CRM

Modular construction firm is moving to a single source of business information through cloud technology and services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Danish shipping company uses blockchain in IBM partnership

Maersk and IBM test out the application of blockchain technology to track and manage the paper trail of shipping containers around the world Continue Reading

By

• Eeva Haaramo

Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology

Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading

By

• Bill Goodwin, Investigations Editor

MoD ditches spreadsheets for SaaS-based collaboration tool

The Ministry of Defence is taking advantage of G-Cloud for collaboration software to manage its global activities Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Hundreds more sub-postmasters apply to join group action against Post Office

Initial hearing regarding sub-postmasters who say they were wrongly punished for false accounting reveals admission by Post Office legal team Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HPE services and CSC to become DXC Technology

The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud contracts are still a minefield

Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Autodata turns to big data to predict vehicle failures

Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading

By

• Bill Goodwin, Investigations Editor

Government digital transformation strategy promises to ‘serve’ its people

Long-awaited strategy aims to change the way government departments and services work though digital technology Continue Reading

By

• Lis Evenstad

Middle East and North Africa public cloud spend to hit $2bn by 2020

Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC businesses turn to DevOps to improve app quality, security

Security validation and metrics are some of the key trends in DevOps this year, according to CA Technologies Continue Reading

By

• Aaron Tan, Informa TechTarget

London Fire Brigade system crashes cause delays reacting to emergencies

Control room system crashes have been causing delays in London Fire Brigade response times Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finnish city takes €10bn leap into digitisation

Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading

By

• Eeva Haaramo

Human-centric technologies will dominate next three years

Accenture says businesses will develop technology and services to match human behaviour in the next few years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Blockchain can cut investment bank infrastructure costs by 30%

Investment banks can make huge cuts to their IT infrastructure costs through blockchain, according to analysis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HSBC appoints technology advisers to keep pace with IT changes

Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dubai-based Aramex optimises branch office connectivity

How global logistics firm streamlined its branch office operations in the Middle East Continue Reading

By

• Edward Banda

The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading

By

• Alicia Buller

Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Middle East bank to launch AI for customer support

Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch IT ministry needed to take digital lead

Whenever the media covers a failed Dutch government IT project, the question is always asked whether the government should have a ministry of IT Continue Reading

By

• Rian van Heur

CW ANZ: Harnessing the power of server/storage architecture

In this month’s CW ANZ, read about how a council in south-east Queensland swapped its compute and storage systems for cloud services. Redland City Council CIO Glynn Henderson explains why the organisation went for a hybrid cloud system. Read the issue now. Continue Reading

CW ASEAN: The power of all-flash arrays

In this month’s CW ASEAN, we take a look at how efficiencies from storage suppliers and enhanced benefits to total cost of ownership have made the commercial and technology value propositions for all-flash arrays the choice for primary workloads even more compelling to customers. Read the issue now. Continue Reading

Enterprise NAS performance challenges and how to resolve them

NAS storage can be used for mission critical workloads but NFS-based storage comes with performance challenges. Jim Bahn of Virtual Instruments outlines the main ones Continue Reading

By

• Jim Bahn, Virtual Instruments

Swedish bank uses Amelia the robot for customer services

SEB is using AI software from IPsoft for customer service after a successful internal project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government’s lack of clear plan for digital NHS poses risk to ‘credibility’

The King‘s Fund warns that the government’s plans for a digital NHS lack clarity around funding and priorities Continue Reading

By

• Lis Evenstad

Which? calls for user compensation over Windows 10 upgrade issues

Consumer rights champion’s research shows 12% of Windows 10 users have downgraded to an older version of the software because of troublesome updates Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CW ANZ: Life-saving data

In this month’s CW ANZ, read how data saves lives in Australia’s hospitals. Few organisations invest heavily in IT to make sure their clients use less of their product, but that’s the battle Australia’s National Blood Authority is fighting – and winning – as it leans heavily on data and mobile technology innovations to optimise a real-time supply chain that involves most of Australia’s more than 1,300 hospitals. Continue Reading

GDS loses another senior exec with departure of Gov.uk Verify’s Janet Hughes

Following the departure of GDS boss Stephen Foreshew-Cain earlier this month, Gov.uk Verify director Janet Hughes has announced she’s leaving too Continue Reading

By

• Lis Evenstad

Nordic CIO interview: Vesa Erolainen, Pöyry

Doubts were raised when Vesa Erolainen, CIO at Finnish engineering and consulting company Pöyry, outlined his IT transformation plan, but he ended up winning an award for it Continue Reading

By

• Eeva Haaramo

Benelux CIO interview: Paul Elich, CIO at KLM

Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France Continue Reading

By

• Jasper Bakker

Nordic CIO interview: Roland Grunéus, Intrum Justitia

Roland Grunéus, the CIO of Swedish-founded Intrum Justitia, reveals the credit management services group’s efforts to make better use of data Continue Reading

By

• Jenny Stadigs

CW@50: A history of IT outsourcing

Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

New Jersey turns to technology to keep offenders out of jail

New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard Continue Reading

By

• Bill Goodwin, Investigations Editor

Nordic CIO interview: Tore Burheim, University of Bergen

IT director of Norwegian university tells Computer Weekly about digitising education and creating co-operative clusters Continue Reading

By

• Jenny Stadigs

CW@50: The evolution of the CIO

From working in statistics departments to becoming a key part of any business transformation – as Computer Weekly gets ready to celebrate its 50th anniversary, we look back at the changing role of IT leaders Continue Reading

By

• Mark Samuels

Hays Recruitment service desk project is all gain and no pain

The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technology key to supporting World Expo 2020 in Dubai

Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020 Continue Reading

By

• Alicia Buller

Middle East CIO interview: V. Chandrasekar, Standard Chartered

The CIO of Standard Chartered bank in the Middle East tells Computer Weekly about the challenge of keeping customers happy through IT Continue Reading

By

• Alicia Buller

Nordic CIO interview: Petteri Naulapää, Stockmann

CIO of Finnish-listed international retailer tells Computer Weekly about the department store’s journey towards omnichannel Continue Reading

By

• Jenny Stadigs

CW ASEAN: May 2016

The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading

How high-speed rail is accelerating innovation

In this week’s Computer Weekly, we find out how HS2, the UK’s planned high-speed railway, is developing its IT from scratch and as a long-term project is also having to predict the future. We hear from DevOps experts who try to bust some of the myths around continuous software delivery. And our latest buyer’s guide analyses graph databases – the technology that links relations between datasets. Read the issue now. Continue Reading

Tech-savvy Asean populations shake up enterprise IT, says AIA CTO

A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How SNCF is using predictive analytics to keep trains running

The French rail operators has fitted internet sensors to its trains to improve maintenance and avoid breakdowns Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Gerard Spans, Arcadis

The CIO of the Netherlands-based global design and consulting company tells Computer Weekly how he manages the three responsibilities which he sees as the future of his role Continue Reading

By

• Jenny Stadigs

Australian universities increase IT spending well above global average

Australian universities are increasing their IT spending as they improve learning and operational efficiency Continue Reading

By

• Beverley Head

NHS England shares results of trusts' digital maturity self-assessments

Data suggests Liverpool Women’s NHS Foundation Trust, Salford Royal NHS Foundation Trust and Central Manchester University Hospitals NHS Foundation Trust come out on top in NHS England’s digital maturity assessment Continue Reading

By

• Lis Evenstad

UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge

Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIOs lack faith in IT’s ability to meet digital demands of business

VCE research suggests IT departments lack confidence in their ability to meet the digital demands of their organisation Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

HMRC reaches agreement with IT suppliers on Aspire contract exit

HM Revenue & Customs (HMRC) plans on going to market next month for a number of smaller IT services contracts for a phased exit of its Aspire outsourcing deal Continue Reading

By

• Lis Evenstad

The dawn of managed services in the Middle East

Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies Continue Reading

By

• Edward Banda

CIO interview: Martin Uudelepp, Fonus Group

The interim CIO of Swedish family law and funeral group Fonus tells Computer Weekly about his role as a “chaos pilot” Continue Reading

By

• Jenny Stadigs

CIO interview: Charlotta Nyström, Kemira

Finnish chemical industry group CIO sees networking with other CIOs as an essential part of her job Continue Reading

By

• Jenny Stadigs

Automated financial advice service causes RBS job losses

RBS announces job cuts as it invests in automated services designed to give online financial advice Continue Reading

By

• Clare McDonald, Business Editor

NHS England injects £55m to boost e-Referrals uptake

NHS England will use £55m to reward GPs and hospitals using digital referrals by 2018 to increase uptake of its e-Referrals programme Continue Reading

By

• Lis Evenstad

Why are big government IT projects still going wrong?

The rural payments programme has again been in the spotlight over its failures, continuing the trend of government IT programmes being noted not for their success, but rather the opposite Continue Reading

By

• Lis Evenstad

AWS cuts cloud data transfer fees for academic and research user groups

Cloud services giant Amazon Web Services (AWS) rolls out discounts in bid to lower the cost barrier to making scientific discoveries Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Datacentre heat reuse: Why aren’t more operators doing it?

With the datacentre industry’s sustainability habits coming under increasingly close scrutiny, we find out why operators are not rushing to reuse their waste heat Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Anders Candell, Stora Enso

CIO at Finnish pulp and paper manufacturer shares advice for shouldering a new CIO position and guiding the business towards innovative technology Continue Reading

By

• Jenny Stadigs

CIO interview: Catherine Doran, Royal Mail

Royal Mail CIO talks about replacing legacy systems, new contracts and moving to a platform-based model Continue Reading

By

• Angelica Mari

CW500: Skills, changing roles and cloud among key trends for CIOs in 2016

At Computer Weekly’s first CW500 meeting of 2016, CIOs gathered to discuss the role of the CIO, business change, cloud uptake and skills Continue Reading

By

• Lis Evenstad

Microsoft’s underwater datacentre: The pros and cons of running subsea facilities

Underwater datacentres can help providers save on land costs and cooling, but at what cost to the environment? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Johan Kestens, ING Belgium

ING Belgium’s CIO talks to Computer Weekly in depth about the technology-driven changes in the banking sector Continue Reading

By

• Mark Samuels

CIO interview: Jo De Vliegher, Hydro

The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time Continue Reading

By

• Jenny Stadigs

Blue light services should share control rooms and IT, Home Office says

The Home Office plans to make emergency services collaboration mandatory and to join up back-office IT and control rooms Continue Reading

By

• Lis Evenstad

Alstom outsources IT transformation to HCL Technologies

Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA