News
Voice networking and VoIP
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March 25, 2021
25
Mar'21
Qualcomm, 5G RuralDorset seed partnership to trial farming use cases
Government announces relationship with wireless technology company to work with its DCMS 5G Testbeds and Trials Programme to power smart agriculture for remote farms in the Dorset region
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February 15, 2021
15
Feb'21
Zoom fatigue kicks in as working from home becomes working from phone
Research from leading telecoms operator finds over a third of Brits working from home are increasingly switching to mobile data to stay online in lockdown
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January 28, 2021
28
Jan'21
Collaboration to the fore as ‘staggering’ change predicted for IT in 2021
With 2020 exposing the leaders versus the laggards in enterprise digital transformation, research shows companies intend to invest in SD-WAN and MPLS, UCaaS and CCaaS to stay competitive in 2021
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January 14, 2021
14
Jan'21
Zoom reveals phone product spike, public offer price
Strong service performance, reliability and enterprise-grade features drive uptake of Zoom Phone as still rapidly growing conferencing firm announces $1.75bn share offering
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January 13, 2021
13
Jan'21
Telstra International appoints South Asia head
The international arm of Telstra has hired former DXC Technology executive Geraldine Kor as its managing director for South Asia to tap new growth opportunities
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January 11, 2021
11
Jan'21
Used smartphone sales to dial in near double-digit growth in 2020
Research shows refurbished and used devices continue to provide cost-effective alternatives for businesses looking to save money when buying a smartphone
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December 21, 2020
21
Dec'20
5G roll-outs to continue apace in 2021
New 5G launches will be led by telcos in forerunner markets, but the industry’s near-term outlook will depend on the timing of an economic recovery
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December 16, 2020
16
Dec'20
Singapore employees want more support for remote working
Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely
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November 23, 2020
23
Nov'20
Xbox Series X, PlayStation 5 launches unleash UK network traffic surge
Game console launches show network providers need to upgrade their infrastructure and invest in the latest networking technology to ensure reliable, resilient and robust performance
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November 13, 2020
13
Nov'20
IT Priorities 2020: ‘Benestrophe’ for networking as UK IT departments come to terms with new normal
As 2020 ends, all traditional bets are off as Covid-19 completely changes the landscape of IT, with secure connectivity and cloud emerging at the core of enterprises’ needs for the foreseeable future
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November 08, 2020
08
Nov'20
Optus to acquire Amaysim, signals decline of MVNO market
Optus’s A$250m acquisition of Amaysim could signal the decline of the mobile virtual network market, according to Venture Insights
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October 27, 2020
27
Oct'20
Covid crisis proves tech can replace office space and support cost-cutting at Barclays
Bank says it will continue to look at its use of office space as it targets further cost-cutting measures
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October 26, 2020
26
Oct'20
Chatbots will not replace call centre agents
Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive
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October 09, 2020
09
Oct'20
CMA asks for right to probe O2/Virgin merger
Competition and Markets Authority requests right to probe potentially game-changing joint venture that could transform UK’s wired and wireless communications provision
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September 11, 2020
11
Sep'20
Zoom adds two-factor authentication for all users
Latest enhancements to Zoom security make it easier for organisations to protect users and prevent breaches and unauthorised meeting access
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September 07, 2020
07
Sep'20
Kudelski IoT Labs authorised as Alexa Voice Services test facility
Internet of things division of cyber security firm brings device testing and certification expertise to implementers of Amazon Voice Services in speakers, headphones, vehicles and other connected devices
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August 19, 2020
19
Aug'20
Zoom dials into Southeast Asia with Singapore datacentre
Zoom’s new Singapore datacentre is expected to shore up the performance of its conferencing tool and phone service in the city-state
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August 03, 2020
03
Aug'20
Application monitoring, video games dominate internet traffic in first half of 2020
Increased focus on digital presence during lockdown likely to have prompted companies to invest more in ensuring and measuring application uptime and enhancing customer experience
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July 31, 2020
31
Jul'20
VMware completes participation in UK contact-tracing app development
The day after UK government announced that its long-awaited and controversial contact-tracing application would be available ‘shortly’, VMware revealed it has completed its role in the development
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July 22, 2020
22
Jul'20
Nokia launches first commercial enterprise 5G standalone private wireless networking
New technology aims to provide ‘direct to 5G’ entry point for high-spec industrial use case validation and ecosystem development
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July 20, 2020
20
Jul'20
India’s Jio Platforms eyes global 5G opportunity
Indian mobile network operator Jio Platforms has built a 5G solution that will meet domestic and global demand for 5G services
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July 17, 2020
17
Jul'20
Three areas of remote working to consider
A number of tech firms have used the shift to working from home, to develop new product offerings. We look at the IT impact
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July 09, 2020
09
Jul'20
Locked-down Nationwide staff make 2.5 million video calls in June
Home-working technologies are no longer just a contingency for large companies, with future working practices set to change
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July 02, 2020
02
Jul'20
Cops take out encrypted comms to disrupt organised crime
The UK’s National Crime Agency, alongside other law enforcement agencies in France and the Netherlands, have busted illicit arms and drugs rings after disabling an encrypted comms platform
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July 01, 2020
01
Jul'20
Zoom making progress on cyber security and privacy, says CEO
Three months after being hit by a spate of security incidents, Zoom’s CEO, Eric Yuan, has been discussing progress towards a more secure product
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June 24, 2020
24
Jun'20
Two-thirds of UK adults to work remotely more often after Covid-19
Research commissioned by Ciena reveals how coronavirus pandemic will likely change UK internet usage, as increased use of online home working applications is complemented by commensurate rise in online education
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June 18, 2020
18
Jun'20
Zoom U-turns on end-to-end encryption
Embattled video-conferencing provider Zoom backtracks on previous refusals to provide end-to-end encryption to free users
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June 16, 2020
16
Jun'20
Activists call on Zoom to implement encryption for all
A coalition of tech organisations and nonprofits have urged Zoom CEO Eric Yuan to make end-to-end encryption available to all users
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June 10, 2020
10
Jun'20
Virtual GP practice accidentally exposes patient video calls
A small number of users of Babylon’s GP at Hand service were briefly able to view other patients’ video GP consultations thanks to a bug in a new software feature
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June 03, 2020
03
Jun'20
Worldwide user spending on cloud-based web conferencing technology will grow by nearly 25% in 2020
Global workplace restrictions will drive expansion of cloud conferencing user base throughout 2020, but growth will taper off next year
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May 26, 2020
26
May'20
Nokia joins the Open RAN Policy Coalition
Finish comms tech provider reinforces its commitment to the development of future secure mobile radio technologies for 5G by joining open and software-defined network technology consortium
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May 15, 2020
15
May'20
Covid-19: NHS reveals comms network strain as virus spread
Patients hit the web and phone lines for coronavirus assessments, with demand peaking as lockdown was announced, says health service
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May 11, 2020
11
May'20
Ericsson bullish on 5G despite Covid-19
Comms tech company’s chief highlights the importance of connectivity during times of crisis and unprecedented surge in network traffic
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May 07, 2020
07
May'20
Brits expected to call time on office life after lockdown
O2 Business study reveals currently displaced workers see a permanent change to their company’s approach to flexible working
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May 04, 2020
04
May'20
UK transport research body calls for safer in-vehicle technologies
Voice-controlled systems are the future of autonomous, according to TRL, whose recommendations follow a report into Apple CarPlay and Android Auto demanding improved standards in voice-activated infotainment systems
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May 01, 2020
01
May'20
Pre-owned device values stay strong amidst coronavirus pandemic
More than half a billion dollars returned to US consumers in Q1 2020 as used and new mobile device markets stabilise after Covid-19 disruption
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April 27, 2020
27
Apr'20
How Vonage is riding the e-commerce wave in Asia
The surge in online sales across Asia has boosted demand for cloud-based communications services as more e-commerce players look to integrate text messaging, voice and video into customer engagement platforms
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April 17, 2020
17
Apr'20
Fifth of UK small businesses concerned about prolonged remote working
Small firms find the potential prospect of indefinite working from home a major challenge to future business
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April 15, 2020
15
Apr'20
Managed services rev up revenues for SD-WAN in fourth quarter of 2019
Analyst Omdia highlights the steady transition in 2019 from hardware-based to software-defined networking and predicts good times despite Covid-19
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April 14, 2020
14
Apr'20
Coronavirus puts brakes on 5G core deployments
Research firm identifies short- and long-term impacts that global pandemic will have on 5G core and edge networks
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April 08, 2020
08
Apr'20
Samsung, AWS claim world’s first mission-critical comms video call
MCPTX solution powered by leading cloud platform said to enable first responders to accurately assess vital moments using voice, data and video calls
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April 07, 2020
07
Apr'20
BCS calls for IT recognition in coronavirus response
Campaign launched by BCS aims to recognise the importance of IT staff in keeping UK workers connected during the coronavirus crisis
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April 06, 2020
06
Apr'20
Wireless industry hails FCC spectrum announcement as game changer for Wi-Fi 6
Proposed opening of the 6GHz band to Wi-Fi 6 technology in US set to provide more capacity than all other current Wi-Fi bands put together
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April 03, 2020
03
Apr'20
Coronavirus: Vodafone confident of staying on the line
The coronavirus outbreak has caused the UK’s pattern of working behaviours to change completely – and network operators are confident they can cope
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April 02, 2020
02
Apr'20
Coronavirus: Is Zoom safe and should security teams ban it?
Zoom’s rapid rise to prominence has highlighted a score of security problems with the service. Should CISOs try to steer their organisations away from it, or ban it outright?
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April 01, 2020
01
Apr'20
HPE unveils open source software to reduce 5G complexity
Open distributed infrastructure management software launched to resolve complexity that telcos face in rolling out 5G networks across thousands of sites equipped with multiple suppliers’ IT infrastructures
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March 27, 2020
27
Mar'20
Coronavirus: Zoom accelerates away as office workers make video calls
The Covid-19 pandemic has required people to change their working habits, and many are routinely using conferencing tools
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March 26, 2020
26
Mar'20
Coronavirus: Mobile comms finds its voice as usage patterns evolve
UK operators declare readiness of mobile networks as they enter uncharted water with millions of users displaced from offices during the working day
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March 25, 2020
25
Mar'20
Coronavirus: Virgin finds new data trends as it creates 500 contact centre jobs
Cable network provider issues assurance on the resilience of its infrastructure, which is under unprecedented strain from domestic users, and beefs up service staffing
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March 25, 2020
25
Mar'20
Ericsson wins exclusive 5G contract with Cosmote Greece
Swedish comms firm tapped for 5G radio access network to strengthen Greek provider’s existing networks and boost network quality, capacity, speed and operational efficiency
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March 25, 2020
25
Mar'20
Coronavirus: UK comms regulator launches national campaign to assist home workers
Ofcom, with the backing of government, broadband and mobile industries, launches guide for teleworkers to get the most from connections
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March 18, 2020
18
Mar'20
4G arrives for eastern half of Jubilee Line
Full 4G mobile connectivity arrives on half of one of London’s busiest Underground transport links, paving the way for extended communications throughout the network
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March 17, 2020
17
Mar'20
Carphone Warehouse to close 531 standalone stores in UK
Troubled UK computer and comms retailer takes what it calls essential next step in turnaround of UK mobile business
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March 17, 2020
17
Mar'20
Covid-19: Three technology areas that CIOs must address
CIOs will need to consider the IT measures that will be needed to support their organisations as the government ramps up its response to the coronavirus
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March 12, 2020
12
Mar'20
Ericsson to acquire MC-PTT provider Genaker
Swedish comms tech firm sees acquisition strengthening its ability to meet demands of transforming mission-critical communications and private network market
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March 12, 2020
12
Mar'20
IT Priorities 2020: Benelux organisations and budgets focused on digital transformation
IT leaders in Belgium, the Netherlands and Luxembourg expect bigger budgets this year, with spending on digital transformation projects and related technologies being prioritised
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March 10, 2020
10
Mar'20
IT Priorities 2020: IP network investments top priority for Middle East IT leaders
IT leaders in the Middle East expect to see increased spending on IP networks as digital transformation continues across the region
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March 09, 2020
09
Mar'20
Birmingham and Liverpool take top spots in metro UK mobile speed tests
Midlands and Merseyside metro areas come top for best places in the UK that power daily connected experiences
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February 27, 2020
27
Feb'20
Nokia claims end-to-end 4G and 5G New Radio slicing first
Finnish comms tech provider beefs up comms network essential equipment offer with 4G, 5G end-to-end slicing
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February 26, 2020
26
Feb'20
More than half of UK businesses lack confidence to implement 5G
EY study finds 5G investment set to soar among British businesses, but the majority are not confident in their organisations’ ability to deploy 5G
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February 24, 2020
24
Feb'20
Coronavirus, global economic slowdown to cap 5G smartphone sales in 2020
First half of 2020 will likely be much weaker than expected for the 5G smartphone market, but a strong bounce-back is possible in second half of the year if the coronavirus spread is brought under control
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February 21, 2020
21
Feb'20
Cloud and 5G to drive SD-WAN adoption in APAC, says Silver Peak
Cloud migration and 5G services will boost the uptake of SD-WAN in a region where some markets are still in the early adopter phase
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February 19, 2020
19
Feb'20
Qualcomm makes major moves in 5G essential equipment
Chip giant Qualcomm introduces third-generation 5G modem-RF system to enhance 5G performance and 5G/4G mobile filter technology
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February 07, 2020
07
Feb'20
‘Enormous’ growth prospects for 5G in enterprises
Newly formed research body predicts global 5G enterprise mobile subscriptions will rise from 500,000 to 175 million by 2024
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February 03, 2020
03
Feb'20
UK consumers demand greater reliability, not more speed, from mobile networks
UK mobile users’ demands evolve as operators hit sweet sport for speed and consumers calling loud and clear for greater emphasis on network reliability
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January 28, 2020
28
Jan'20
Cisco unveils business transformation suite for hyper-connected enterprise
New tools claimed to help businesses push their boundaries by reimagining their applications, empowering their teams, securing their data and transforming their infrastructure
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January 27, 2020
27
Jan'20
Openreach extends full-fibre network to rural UK
UK national broadband infrastructure provider ramps up programme to deliver full-fibre to 200 locations, mainly towns and villages hitherto not passed by network
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January 24, 2020
24
Jan'20
Singapore’s StarHub and M1 team up in 5G licence bid
The two telcos are working towards the 17 February 2020 closing date for 5G proposals
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January 15, 2020
15
Jan'20
Spry cancels out P&J Arena dead zones with multi-operator 4G coverage
Tech supplier installs smart mobile signal booster in Aberdeen to ensure high-speed data connectivity for live video streaming and social media activities
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January 15, 2020
15
Jan'20
Liberty Global Europe shakes up executive leadership
UPC Switzerland chief executive flies in to take financial reins at Virgin Media in UK while former UPC Netherlands boss takes over Swiss and select eastern European operations
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January 14, 2020
14
Jan'20
Vodafone extends UK 5G reach and introduces 5G roaming to Ireland
Leading UK mobile operator claims 5G tech first and broadens 5G reach across UK and into the Republic of Ireland
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January 14, 2020
14
Jan'20
Extreme Networks claims Wi-Fi 6 a game changer for US sports stadiums
Cloud-driven networking technology and services company rolls out Wi-Fi 6 technology for Tennessee Titans, Houston Dynamo and Dash, Leeds Beckett University and West Texas A&M
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January 14, 2020
14
Jan'20
EE scoops top rating in UK mobile connectivity assessment
BT subsidiary wins top spot in UK mobile quality benchmark survey for sixth time running
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January 13, 2020
13
Jan'20
SK Telecom gets close to the edge with global MEC task force
As operators’ remits expand beyond providing mobile connectivity to offering new value based on infrastructure, leading Korean operator announces mobile edge computing association
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January 13, 2020
13
Jan'20
Asia-Pacific to lead 5G technology adoption to 2024
GlobalData analysis predicts that in the 5G era, Asia will lead the field and will hold half of 5G subscriptions globally by 2024
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January 09, 2020
09
Jan'20
Nokia notches 63 commercial 5G tech equipment deals
Finnish comms giant reveals huge strides in 5G essential technology deployment around the world
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January 08, 2020
08
Jan'20
Poor UK internet connectivity and technology cited as hampering SME productivity
Study suggests small businesses could be losing out on two and a half working weeks a year from employees because of unreliable internet connections and technology issues
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January 07, 2020
07
Jan'20
Telco revs set to increase, but suppliers face critical challenges in 2020
Potential good times set to roll for telecoms industry in 2020, with SD-WAN first deployments of 5G, but NB-IoT needs to gain traction to stay relevant, says research
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January 07, 2020
07
Jan'20
China Broadcasting Network begins 5G services
China’s national radio and TV network operator becomes fourth company to offer 5G services in the country, serving the cities of Beijing, Guangzhou, Shanghai and Shenzhen
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January 06, 2020
06
Jan'20
Qualcomm and ZTE claim 5G landmark with voice-over-NR call
Successful 5G VoNR calls sees tech companies declare an important step towards the commercial use of 5G voice experiences
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January 06, 2020
06
Jan'20
OTT challenge to see mobile operators lose voice over next five years
Harsh times predicted for voice services over the next five years as revenues are expected to nearly halve, but operators stand to be partially offset by nascent 5G-based offers
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December 20, 2019
20
Dec'19
2020 set to usher in age of 5G always-on portable computing
Analyst identifies key 5G trends that will bear fruit in new year and pours cold water on one hyped technology that it thinks won’t make it
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December 19, 2019
19
Dec'19
Comms-platform-as-a-service revenues outpace unified-comms-as-a-service
Communications-platform-as-a-service uptake is benefiting from its ability to quickly add new functionality, the ease with which it can be customised and the flexibility of its pay-as-you-go service model
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December 18, 2019
18
Dec'19
EE switches on 5G in six more UK locations
Operator broadens UK’s largest 5G network with six additional locations and announces aggressive plans for 2020
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December 17, 2019
17
Dec'19
Cisco bolsters low-latency networking with Exablaze acquisition
Networking giant makes strategic acquisition of Australian provider of ultra-low latency devices and FPGA-based applications
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December 17, 2019
17
Dec'19
Ofcom eases broadband switch process and outlaws locked mobiles
Regulator plans to make it easier for UK broadband customers to transition between different networks, or a full-fibre service on the same network
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December 13, 2019
13
Dec'19
Smart speakers gain volume as VoLTE set for 140% growth over next five years
Research shows products such as Amazon Echo and Google Nest will drive voice over LTE market growth
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December 13, 2019
13
Dec'19
Huawei counted in as Telefónica Deutschland lays out mid-term strategy
3G to be switched off in 2022 by Telefónica Deutschland as it lays out strategy to drive growth with particularly aggressive plan to accelerate 5G development
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December 09, 2019
09
Dec'19
China, Japan, India to drive APAC networking spend to 2023
Asia-Pacific enterprises are continuing to strengthen their network agility and service delivery capabilities with a view to offering converged service offerings, says GlobalData study
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December 05, 2019
05
Dec'19
Wells to become UK’s next gigabit city
Medieval Somerset city hopes to encourage business growth and attract new employers by going gigabit
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December 04, 2019
04
Dec'19
5G to reshape global telecoms sector in 2020
Study says next-gen technologies and the pressures of digital transformation are likely to continue to reshape what it means to be a telecoms operator next year
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December 04, 2019
04
Dec'19
Scots urge councils to embrace smart city technologies
Survey of Scottish citizens indicates a number of benefits that local communities can gain from IoT and other connected technologies
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December 04, 2019
04
Dec'19
Connectivity is levelling the playing field for small businesses in UK creative sector
Research shows key segment of UK creative industry small businesses produce their best ideas and work on the go, increasingly relying on connectivity to drive productivity
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December 03, 2019
03
Dec'19
‘Poor’ comms and collaboration tools cost UK plc over £7,500 per employee per year
Survey reveals workplace productivity is deeply impacted by an organisation’s communications and collaboration practices and technology
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November 28, 2019
28
Nov'19
US consumers ‘confused’ by 5G
Six months in, and after major operators roll out coverage with great fanfare and suitable devices in their branded stores, confusion exists in the US 5G arena
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November 26, 2019
26
Nov'19
Verizon, Qualcomm and Ericsson demo dynamic spectrum sharing in US
US comms giant Verizon teams with Qualcomm Technologies and Ericsson to use dynamic spectrum sharing technology to extend reach and hasten development of 5G Ultra Wideband network
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November 25, 2019
25
Nov'19
Ericsson: More than 2.6 billion 5G subscriptions by end of 2025
Latest Ericsson Mobility Report reveals that 5G has the potential to cover up to 65% of the world’s population and handle 45% of global mobile data by 2025
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November 25, 2019
25
Nov'19
State backs Norway’s fibre cable capacity building
Norway is increasing investment on communications infrastructure in an effort to reduce reliance on Swedish and Danish networks
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November 25, 2019
25
Nov'19
Europe in the driving seat for global smartphone market
Samsung, Huawei and Xiaomi lead the charge to drive unprecedented shipment numbers in the third quarter of 2019, says Canalys study
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November 19, 2019
19
Nov'19
Aryaka aims to disrupt traditional SD-WAN and legacy service provider models
SD-WAN provider Aryaka claims to have unyoked enterprises from what it calls carriers’ burdens and ‘rigid, limited’ offerings with new regional WAN models