News

Voice networking and VoIP

• January 02, 2019 02 Jan'19

  SMEs urged to get on board with Network Services 2 framework

  Suppliers have until the end of January 2019 to sign up to the new government network services purchasing framework

• December 31, 2018 31 Dec'18

  Top 10 network stories of 2018

  2018 was the year when software-defined networking, and more specifically software-defined WANs, took centre stage. We look back at a transformative year for the world of the network manager

• December 12, 2018 12 Dec'18

  Christmas charity appeal increases donations with cloud-based comms

  St Martin-in-the-Fields Charity is using a pop-up cloud contact centre from supplier Sesui to help run its annual Christmas appeal in partnership with the BBC

• December 10, 2018 10 Dec'18

  BT upgrades InLink street kiosks for deaf, speech-impaired people

  BT has added a next-generation text service to its InLink street kiosks to make the service more accessible to people who are deaf, hard of hearing or speech impaired

• October 25, 2018 25 Oct'18

  Vodafone claims UK 5G first

  Mobile network operator Vodafone claims the activation of a trial site in Manchester marks the first time mobile data traffic has been streamed to and from the internet exclusively over 5G technology

• September 24, 2018 24 Sep'18

  Phased roll-out of ESN to start in early 2019

  The government will adopt a phased approach to the roll-out of the new emergency services 4G communications network

• July 09, 2018 09 Jul'18

  Superbike team adds managed UC to support racers

  Crescent Racing, Pata Yamaha Official WorldSBK Team has enhanced its existing relationship with MSP GCI to include new unified comms and Skype for Business elements

• June 29, 2018 29 Jun'18

  Home Office criticised over ESN review progress

  In an appearance before the Public Accounts Committee, Home Office permanent secretary Philip Rutnam defended the progress of the ESN project review

• June 26, 2018 26 Jun'18

  Liberty Global picks Cisco to transform customer service ops

  Virgin Media parent enlists Cisco in a bid to transform its customer service experience across Europe

• June 22, 2018 22 Jun'18

  SME provider takes on Cambridgeshire public sector network contract

  Managed network services provider MLL Telecom has been awarded the EastNet contract to run WAN services across Cambridgeshire, replacing a legacy Virgin Media Network

• May 23, 2018 23 May'18

  Unified comms bugbears may be easily solved with AI

  The concept of unified communications is now so wide-ranging that it is ripe for disruption – or improvement – by artificial intelligence, argues analyst Zeus Kerravala

• May 16, 2018 16 May'18

  BT and EE to converge fibre broadband, 4G networks

  BT’s consumer unit has launched a network convergence strategy designed to make the most of its national fibre and 4G network assets

• May 15, 2018 15 May'18

  Openreach starts countdown to the end of analogue phone services

  Openreach has started a consultation on the future of telephony services as its parent signals plans to switch off analogue PSTN phone services in seven years' time

• May 11, 2018 11 May'18

  KCOM picks Amdocs to enhance network transition

  East Yorkshire and Humberside’s incumbent telco to implement new service delivery platform as it upgrades its network

• April 24, 2018 24 Apr'18

  Unified communications supplier Mitel bought by VCs

  Unified communications and networking technology supplier Mitel is to be acquired by affiliates of Searchlight Capital Partners for $2bn

• March 22, 2018 22 Mar'18

  Colt pioneers blockchain in telco voice wholesaling

  Colt Technology Services and Hong Kong Telecom’s international unit PCCW Global teamed up to trial the use of blockchain in wholesale voice settlements

• March 20, 2018 20 Mar'18

  Case study: Stationery firm gets things moving with FTTP broadband voucher

  Nuco, a Midlands-based supplier of paper and stationery products, has improved its business agility and is moving its IT into the cloud thanks to the government’s full-fibre broadband connection voucher scheme

• March 09, 2018 09 Mar'18

  World Wide Fund for Nature tames out-of-control network

  The World Wide Fund for Nature turns to services provider Exponential-e to bolster its connectivity as it moves its wider IT estate into the cloud

• February 28, 2018 28 Feb'18

  MWC 2018: 5G collaboration dominates agenda at annual mobile fair

  At Mobile World Congress 2018 in Barcelona, 5G mobile networks were the talk of the show, and a number of operators announced new collaborations around the emerging network standard with their technology partners

• February 22, 2018 22 Feb'18

  Emergency Services Network progress ‘deeply unsatisfactory’, says PAC

  A Home Office review of the Emergency Services Mobile Communications Programme will not be finished before the end of July, the Public Accounts Committee has been told

• February 05, 2018 05 Feb'18

  IT Priorities 2018: Networking spend declining across the board

  Overall spending on networking projects across EMEA looks set to decline in 2018, according to the latest ComputerWeekly/TechTarget IT Priorities report

• January 24, 2018 24 Jan'18

  Colt Technology Services outage: European customers hit by internet connectivity issues

  Voice and data network provider Colt Technology Services suffers outage, blighting users in several European countries

• January 05, 2018 05 Jan'18

  Insurance broker Simply Business ditches legacy MPLS for SD-WAN

  Insurance business finds networking a breeze after ditching its unresponsive managed services provider and implementing VeloCloud’s latest software-defined wide area network technology

• November 14, 2017 14 Nov'17

  Emergency Services Network delay to cost hundreds of millions

  The Emergency Services Network roll-out has hit further delays and is likely to become very costly indeed, the Public Accounts Committee has heard

• July 25, 2017 25 Jul'17

  North Korean web users enjoy Amazon, Facebook and YouTube, report claims

  Threat intelligence specialist Recorded Future claims that the North Korean elite are as plugged in to the worldwide web as any western citizen

• July 12, 2017 12 Jul'17

  Australia’s Whispir dials into global market

  Fast-growing cloud-based communications service provider expects to more than double its workforce within a year, and grow its business in the double-digit range

• June 02, 2017 02 Jun'17

  Telefónica increases use of renewable energy to fight climate change

  Telecoms operator behind UK’s O2 mobile network doubles down on existing commitments to renewable energy sources in the fight against climate change

• May 19, 2017 19 May'17

  Manx Telecom streamlines its business with VMware NFV

  After deploying an NFV platform to replace its IMS service, Isle of Man-based telco has seen substantial improvements to its business agility and processes

• May 15, 2017 15 May'17

  Manchester trams halted by communications failure

  A communications systems fault at Transport for Greater Manchester halted Metrolink tram services across the city on Sunday 14 May

• March 06, 2017 06 Mar'17

  Thorough network upgrade underpins University of Law’s IT

  Legal education specialist the University of Law has undertaken a multi-million pound future IT project to refresh its networks, Wi-Fi and datacentre infrastructures across multiple locations

• February 07, 2017 07 Feb'17

  5G deployments will address burgeoning data demand, says Cisco

  In its latest Mobile Visual Networking Index (VNI) report, Cisco says it expects large-scale 5G infrastructure deployments to be well in hand by the end of the decade as more and more data is consumed

• February 01, 2017 01 Feb'17

  TalkTalk CEO Harding steps aside for public service role

  TalkTalk CEO Dido Harding has stepped down, leaving the ISP in rude health

• January 24, 2017 24 Jan'17

  GDS signals intent to move public sector off PSN

  Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work

• December 21, 2016 21 Dec'16

  European court delivers blow to Snoopers’ Charter

  Parts of the controversial Investigatory Powers Act relating to the bulk collection of communications data have been ruled unlawful by the European Court of Justice

• December 05, 2016 05 Dec'16

  Top 10 ANZ enterprise IT stories of 2016

  Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016

• October 25, 2016 25 Oct'16

  BT builds phone boxes for the internet age

  BT has announced plans to roll out a free London-wide wireless internet and phone service

• August 12, 2016 12 Aug'16

  Care charity Avante enhances unified communications capabilities with 3CX

  Kent-based residential care charity Avante Care and Support installed an IP PBX to manage telephony across multiple sites and a mobile workforce

• July 08, 2016 08 Jul'16

  Cisco UK and Ireland CEO Phil Smith steps down after 22 years

  Phil Smith announces he is stepping down from the day-to-day running of Cisco’s UK and Ireland business to take up the role of chairman

• May 17, 2016 17 May'16

  Vodafone CEO hints at return to growth for mobile operator as full-year results drop

  Mobile operator Vodafone shares details of its full-year financial results, while talking up the role cloud has to play in its ability to deliver low-cost services

• May 10, 2016 10 May'16

  Tel Aviv: A smart city where community engagement is the measure of success

  Israel’s capital is using the latest technologies as a way of placing the needs of local citizens at the heart of regional government

• March 08, 2016 08 Mar'16

  Broadband will reach 40% of Vietnam households by 2020, claims government

  The Vietnamese government announces plans to increase access to broadband networks for its citizens, proposing a figure of 40% in four years

• February 17, 2016 17 Feb'16

  Middle East telecoms operators face up to IoT smart city challenges

  As smart city initiatives spring up in the Middle East, telecoms operators contend with the strain of the internet of things (IoT) on networks

• December 02, 2015 02 Dec'15

  Interview: BT CEO Gavin Patterson

  For BT CEO Gavin Patterson, the UKtech50 most influential person in UK IT 2015, the network is a vital tool to balance the demands of a global services business with the responsibility of being the national incumbent telecoms operator

• September 23, 2015 23 Sep'15

  BT platforms streamline UCC deployments for Microsoft and Cisco users

  BT introduces new cloud unified comms and collaboration clouds to support Microsoft and Cisco environments

• September 22, 2015 22 Sep'15

  Telcos could help drive cloud services into SMEs, says report

  A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services

• September 22, 2015 22 Sep'15

  Worldwide Skype outage finally fixed

  Microsoft-owned messaging service's technical difficulties have now been resolved, after users flooded social networking sites with downtime reports

• September 11, 2015 11 Sep'15

  Vodafone introduces nationwide Wi-Fi calling

  Vodafone becomes second UK mobile operator after EE to give customers the ability to place voice calls over a wireless network connection

• September 07, 2015 07 Sep'15

  Myanmar internet gets boost with content delivery network

  Myanmar internet users will start benefiting from changes in the law that encourages foreign direct investment in communications infrastructures

• August 27, 2015 27 Aug'15

  Kellogg Brown and Root wins ESN Delivery Partner contract

  Kellogg Brown and Root has won the contract to supply Lot 1 of the Emergency Services Mobile Communications Programme

• August 19, 2015 19 Aug'15

  O2’s self-optimising network will learn from customers

  O2 upgrades its mobile network with features that learn from customer behaviour to optimise network coverage and performance