News
Managed services and hosting services
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March 18, 2024
18
Mar'24
Spring Budget risks funding legally questionable police tech
Open legal questions around how UK police are using facial recognition and cloud technology could undermine the £230m investment committed in the Spring Budget to “time and money-saving technology” for police
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March 15, 2024
15
Mar'24
Global McDonalds IT outage result of third-party error
An IT outage that forced McDonald's to temporarily shutter thousands of restaurants has been blamed on a configuration error by a third-party supplier, but there is no suspicion of foul play
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February 21, 2024
21
Feb'24
Co-op signs TCS deal for cloud-first push
The Co-operative Group has contracted IT service provider Tata Consultancy Services to support its move to a cloud-first IT environment
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January 31, 2024
31
Jan'24
Aviva signs 15-year contract with Indian IT giant
Tata Consultancy Services continues to make large gains in the UK life insurance and pensions sector
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January 18, 2024
18
Jan'24
Gartner: The big IT outsourcing contract returns
Gartner’s latest spending forecast shows IT services is set to become the largest segment of IT spending in 2024
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December 13, 2023
13
Dec'23
Inside the Singapore government’s cloud journey
The Smart Nation Group’s chief digital technology officer outlines the government’s cloud journey, including its approach to cloud migration and how it came to host mission-critical workloads on AWS
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November 30, 2023
30
Nov'23
AWS debuts model evaluation tool in Bedrock
The Model Evaluation tool in Bedrock will help organisations evaluate and test large language models that are best suited to their needs based on criteria like accuracy, toxicity and cost
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November 29, 2023
29
Nov'23
Scope of Okta helpdesk breach widens to impact all users
Okta has widened the scope of the October breach of its systems to include every customer that has used its helpdesk service, after new information came to light
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November 27, 2023
27
Nov'23
India's Hexaware creates hundreds of jobs in UK
Hexaware opens IT services operation in Birmingham, with a plan to recruit 250 people in the region by 2025
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November 22, 2023
22
Nov'23
Controversial Fujitsu contract with Post Office extended again
IT from Fujitsu is at the heart of the widest miscarriage of justice in UK history, yet the government keeps handing millions of pounds of taxpayers’ money to the IT giant
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November 22, 2023
22
Nov'23
Boomi doubles down on AI and automation
Boomi executives talk up the company’s artificial intelligence and automation capabilities and its growing traction in ANZ during a recent event in Sydney
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November 22, 2023
22
Nov'23
World Wide Fund for Nature signs IT deal with Atos
Global conservation organisation will harness latest technologies to improve ability to predict risks to natural environment
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November 20, 2023
20
Nov'23
Digital Edge secures green loan for South Korea datacentre
The Singapore-based datacentre provider has secured its first green loan for its latest colocation facility in Incheon
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November 08, 2023
08
Nov'23
Data-sharing management gap highlights cyber risk, says report
Organisations are struggling to secure their use of communications tools to share data with third-party partners and suppliers, and in the process are exposing themselves to heightened levels of risk, according to a report
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October 24, 2023
24
Oct'23
Customers speak out over Okta’s response to latest breach
Customers of identity specialist Okta have been attacked via a compromise of its systems, and are claiming Okta’s response leaves something to be desired
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October 23, 2023
23
Oct'23
How Ensign is leading the charge in cyber security
Lee Fook Sun, chairman of Ensign InfoSecurity, traces the company’s journey and how it is leading the charge in cyber security by doing things differently, investing in R&D and engaging with the wider ecosystem
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October 17, 2023
17
Oct'23
Countrywide Healthcare manages Meraki with Highlight
The supplier of medical and janitorial equipment selected managed service that connects to its Cisco Meraki system via a single API
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October 12, 2023
12
Oct'23
How generative AI and cloud complement each other
McKinsey partner explains the symbiotic relationship between generative AI and cloud, enabling organisations to speed up cloud migration and harness the benefits of AI
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October 11, 2023
11
Oct'23
Telstra to acquire Versent for A$267.5m
The move is expected to bolster Telstra’s enterprise IT services business and support international expansion
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October 10, 2023
10
Oct'23
Singtel NaaS offering to ease hybrid network management
Singtel CUBΣ is touted to make it easier for enterprises to manage, scale and automate deployment of networking resources in a hybrid network environment
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October 04, 2023
04
Oct'23
HPE hones GreenLake strategy with AI moves, hybrid cloud management
HPE has evolved its GreenLake strategy over the past five years, expanding beyond its as-a-service offerings to include a capital purchase model and a strong focus on hybrid cloud management and AI
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September 25, 2023
25
Sep'23
How Liverpool FC is tapping cloud and data analytics
Liverpool Football Club is leveraging data analytics and cloud technology to improve fan engagement and enable its media production team to work more efficiently
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September 22, 2023
22
Sep'23
How Confluent is tapping the groundswell in data streaming
Confluent CEO Jay Kreps talks up the misconceptions of Kafka and what the company is doing to help customers better leverage the capabilities of the technology
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September 20, 2023
20
Sep'23
How Google is priming its infrastructure for the AI wave
The technology giant is integrating purpose-built hardware with an optimised software stack to meet the heightened computational demands of next-generation AI workloads
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September 15, 2023
15
Sep'23
Manchester police data breach a classic supply chain incident
The developing data breach at Greater Manchester Police follows a cyber attack on the systems of a key supplier of ID services to the force
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September 08, 2023
08
Sep'23
How Netskope is driving growth in APAC
Netskope is growing at over 50% year on year in the Asia-Pacific region, but the single-vendor SASE supplier is not limiting its customers to its own offerings
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September 05, 2023
05
Sep'23
Executive interview: ManageEngine president Rajesh Ganesan on the ‘three Ws’ of digital change
Today's IT management model must assume that the workforce can operate from any workplace and use any workload with ease and security, as the security and service management software supplier explains
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September 01, 2023
01
Sep'23
Google Cloud eyes bigger market share with AI
Google Cloud CEO Thomas Kurian is confident the company’s generative AI capabilities will enable it to grow faster than the market and narrow the gap with rivals
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August 24, 2023
24
Aug'23
AWS debuts Dedicated Local Zones with Singapore government as first customer
The new offering will be fully managed by AWS, built for exclusive use by a customer or community, and placed in a customer-specified location or datacentre
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August 16, 2023
16
Aug'23
NCSC expands Cyber Incident Response service more widely
The NCSC has added a level to its CIR programme to enable more cyber attack victims to take advantage of the service, which offers access to assured incident response specialists
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August 15, 2023
15
Aug'23
Biometrics and surveillance camera commissioner resigns
Dual biometrics and surveillance camera watchdog will step down at the end of October 2023, noting that while he agreed to stay on until the Data Protection and Digital Information Bill received royal assent, continuing delays to its passage means ...
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August 12, 2023
12
Aug'23
Datacentre management vulnerabilities leave public clouds at risk
At the annual DEF CON hacking convention, researchers from Trellix have disclosed multiple vulnerabilities in key datacentre products underpinning the world’s public cloud infrastructure
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August 01, 2023
01
Aug'23
Singtel adds Zscaler SSE to managed security services portfolio
Singtel teams up with Zscaler to offer a managed security service edge service as it looks to ramp up its enterprise business
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July 31, 2023
31
Jul'23
SUSE takes aim at Red Hat in Linux, Kubernetes play
SUSE CEO Dirk-Peter van Leeuwen outlines strategy to capture the Kubernetes opportunity and offer enterprises an alternative to RHEL following Red Hat’s decision to limit access to RHEL source code
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July 26, 2023
26
Jul'23
Cyber attack on IT supplier hits two major ambulance trusts
Ambulance trusts serving millions across southern England have been hamstrung for the past week after a cyber attack took down their hosted patient records system
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July 20, 2023
20
Jul'23
Online Safety Bill screening measures amount to ‘prior restraint’
The Open Rights Group is calling on Parliament to reform the Online Safety Bill, on the basis that its content-screening measures would amount to “prior restraint” on freedom of expression
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July 18, 2023
18
Jul'23
Traditional IT outsourcing rockets as Europe’s businesses cut costs
Overall spending on IT services is up in European countries despite continued reduction in investments in cloud-based contracts
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July 10, 2023
10
Jul'23
How Confluent is maintaining its edge in event streaming
Confluent co-founder Jun Rao talks up the company’s business and how it competes with hyperscalers and other suppliers of managed Kafka services
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July 06, 2023
06
Jul'23
VMware ramps up on sovereign cloud in APAC
VMware is working with local partners to deliver sovereign cloud services in the region, amid growing sovereignty interests among governments and the need maintain business continuity
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June 30, 2023
30
Jun'23
SGN pens IT service desk outsourcing deal
Utility company SGN renews its internal IT services managed services contract with new supplier
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June 22, 2023
22
Jun'23
UK pension scheme expands relationship with IT services giant TCS
Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011
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June 22, 2023
22
Jun'23
Lloyds Bank to open tech centre in India
UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers
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June 20, 2023
20
Jun'23
Union chief calls for outsourced services to be brought in-house
Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests
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June 19, 2023
19
Jun'23
Salvation Army’s trading arm sets sights on helping enterprises reuse their IT devices
Trading arm of Christian church charity The Salvation Army is expanding beyond textile recycling to help businesses reuse and recycle their e-waste
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June 14, 2023
14
Jun'23
Ransomware-stricken Capita to run Action Fraud successor
A £50m deal to replace the Action Fraud service has been handed to PwC and Capita, which is facing investigations over its handling of customer data in a ransomware incident
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June 12, 2023
12
Jun'23
Ofcom data stolen in MOVEit cyber attack
Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang
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June 08, 2023
08
Jun'23
Clop may have been sitting on MOVEit vulnerability for two years
The Clop cyber extortion gang may have been keeping the MOVEit SQL injection vulnerability they used to penetrate the systems of multiple victims secret for two years
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June 07, 2023
07
Jun'23
Clop cyber gang claims MOVEit attack and starts harassing victims
The Clop cyber extortion and ransomware operation is demanding organisations pay a ransom to avoid data stolen via an exploited vulnerability in a file transfer product being leaked
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June 06, 2023
06
Jun'23
Indian IT services giant takes UK teachers’ pensions contract from Capita
Tata Consultancy Services bolsters its growing UK public sector customer base with key contract win
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May 30, 2023
30
May'23
Downstream breaches of Capita customers spreading
As many as 90 organisations that used Capita services have now reported data breaches arising from various security incidents at the outsourcer