News

Managed services and hosting services

• July 14, 2016 14 Jul'16

  Chef CTO urges action to prevent DevOps staff burnout

  Chef CTO Adam Jacob has called on enterprises to cultivate a supportive working culture to protect DevOps staff from burnout

• July 11, 2016 11 Jul'16

  Case study: Odeon goes to hybrid cloud for digital transformation

  Odeon cinema chain reveals how it is using hybrid cloud to power its digital transformation and tackle competitive threats

• July 07, 2016 07 Jul'16

  Amazon.com CTO cautions enterprises against underestimating value of test and development

  Speaking at the AWS Summit in London, Amazon.com CTO hits out at legacy suppliers and urges enterprises to get experimental to protect themselves against competitive threats

• July 04, 2016 04 Jul'16

  Facilities firm ISS picks IBM Watson IoT to manage client sites

  Danish outsourcing and services firm signs new deal with IBM to use Watson’s internet of things capabilities to better manage its clients’ properties

• June 17, 2016 17 Jun'16

  Hays Recruitment service desk project is all gain and no pain

  The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation

• June 02, 2016 02 Jun'16

  LogMeIn customers complain over price hikes and contract renewals

  Remote management supplier denies not notifying customers about impending price rises and renewal dates, as end-user complaints mount

• May 27, 2016 27 May'16

  Bristol Water outsources IT as business model transforms

  Bristol Water outsources IT to Wipro to support it through a period of transformation to its operating model

• May 19, 2016 19 May'16

  Lawmaker Vaizey hails UK role in resolving datacentre sovereignty issues

  Digital economy minister talks up government’s work in supporting the growth of the UK’s technology sector

• May 04, 2016 04 May'16

  Shell the latest multinational to insource IT offshore

  Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India

• April 25, 2016 25 Apr'16

  Lloyds Bank offshores more IT roles to India

  Lloyds Banking Group is offshoring more IT jobs to India as part of its latest cost-cutting announcement

• April 19, 2016 19 Apr'16

  Singapore SME makes HR analytics affordable for other small companies

  A small supplier in Singapore is offering other SMEs a SAS-based HR software shared service

• April 12, 2016 12 Apr'16

  UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge

  Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution

• March 30, 2016 30 Mar'16

  Security should be driven by business, says Corvid’s Andrew Nanson

  Information security should be business-driven and investments assessed for their effectiveness and business value, according to Corvid CTO

• March 29, 2016 29 Mar'16

  Dell offloads services arm to fund EMC acquisition

  Dell dumps its services business as it gets ready to take over EMC

• March 24, 2016 24 Mar'16

  The dawn of managed services in the Middle East

  Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies

• March 23, 2016 23 Mar'16

  Danish utility NRGi goes offshore for IT platform transformation

  Danish utilty NRGi has outsourced its IT to Indian services supplier Wipro as it attempts to transform its operations amid increased competition

• March 23, 2016 23 Mar'16

  GDS preps guidance for third-party suppliers to deliver 'government as a platform'

  Government Digital Service (GDS) chief insists "pragmatic extensions" to outsourcing contracts implies nothing permanent in push for "government as a platform" (GaaP)

• March 22, 2016 22 Mar'16

  AWS and Microsoft UK datacentre plans could upset SME-rich Digital Marketplace, Kable warns

  SME G-Cloud providers told to brace themselves for increasing competitive threats from AWS, Microsoft and Oracle once their UK datacentres open

• March 17, 2016 17 Mar'16

  Which IT services suppliers are European businesses most satisfied with?

  TCS has won top spot for European customer satisfaction for the third year running, according to Whitelane Research

• March 16, 2016 16 Mar'16

  Rolls-Royce cloud HR project will pay for itself in two years

  HR IT director Mark Judd explains how engineering and aerospace firm swapped ageing ERP and spreadsheets for a company-wide core HR system

• March 15, 2016 15 Mar'16

  Dropbox invests in building out on-premise storage as user numbers soar

  Cloud-based file share and sync service reveals details of its hybrid cloud strategy, which has seen it invest large sums in building its own on-premise infrastructure

• March 10, 2016 10 Mar'16

  Indian suppliers are mopping up Nordic business

  Indian IT suppliers are blazing a trail in the Nordic region with large deals and major local investments

• March 02, 2016 02 Mar'16

  AWS cuts cloud data transfer fees for academic and research user groups

  Cloud services giant Amazon Web Services (AWS) rolls out discounts in bid to lower the cost barrier to making scientific discoveries

• February 23, 2016 23 Feb'16

  Outsourcer MSXI puts Microsoft cloud in driving seat

  Business process outsourcer MSXI has replaced Salesforce with a Microsoft business applications stack to support its car dealership business

• February 19, 2016 19 Feb'16

  CIO interview: Catherine Doran, Royal Mail

  Royal Mail CIO talks about replacing legacy systems, new contracts and moving to a platform-based model

• February 17, 2016 17 Feb'16

  Electronics supplier RS Components outsources business process systems in online push

  Electronics manufacturer RS Components outsources its corporate software development to Atos in a bid to modernise its customer services

• February 16, 2016 16 Feb'16

  Mobile apps could put an end to ‘hated’ staff appraisals

  Josh Bersin, founder of Bersin by Deloitte, reveals the top HR technology trends for 2016

• February 12, 2016 12 Feb'16

  Netflix is now 100% all-in on the AWS cloud

  Streaming firm details the challenges it faced during seven-year push to wind down its datacentres and move everything into the AWS public cloud

• February 10, 2016 10 Feb'16

  Insurance giant RSA announces another outsourcing deal

  Insurance company RSA has penned its second major outsourcing contract in a week as it extends a BPO contract with Accenture

• February 08, 2016 08 Feb'16

  CIOs urged to act on datacentre power outage threats

  Colocation provider Verne Global calls on CIOs to pay attention to Institution of mechanical engineers' concerns over sustainability of UK energy supply

• February 04, 2016 04 Feb'16

  Insurance giant RSA outsources to Wipro

  Insurance group takes on infrastructure as a service from Indian supplier Wipro in a bid to consolidate its European IT

• February 02, 2016 02 Feb'16

  NHS London Procurement Partnership to tender for EPR framework

  The NHS London Procurement Partnership plans clinical digital information systems framework tender to support the "paperless by 2020" agenda

• January 27, 2016 27 Jan'16

  VMware to cut 800 jobs in cloud-focused company restructure

  Virtualisation company VMware confident adoption of software-defined datacentres will offset softening demand for older products

• January 27, 2016 27 Jan'16

  CIO interview: Jo De Vliegher, Hydro

  The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time

• January 27, 2016 27 Jan'16

  Average DDoS attacks fatal to most businesses, report reveals

  Criminal activity is top motivation for DDoS attacks as average attacks become strong enough to down most businesses, Arbor Networks report reveals

• January 25, 2016 25 Jan'16

  Alstom outsources IT transformation to HCL Technologies

  Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project

• January 20, 2016 20 Jan'16

  Bournemouth Council considers bringing IT back in-house

  Bournemouth Council could bring IT and other services back in-house to gain more control over its budget and meet tough cost-cutting targets

• January 19, 2016 19 Jan'16

  Cornwall Council transfers 270 staff back in-house as BT deal ends

  Cornwall Council’s £160m outsourcing deal with BT has officially come to an end as the council transfers 270 staff back in-house

• January 19, 2016 19 Jan'16

  Offshoring IT services: Beyond the usual suspects

  India is the prime location for offshoring IT – but it may not be the best fit for every business, and there are now many alternatives around the world

• January 15, 2016 15 Jan'16

  CIO interview: Kari Saarikoski, Finnair

  Finnair is on a digital transformation journey and the airline’s CIO is changing the IT department as it progresses

• January 14, 2016 14 Jan'16

  GMB takes concerns over British Airways IT outsourcing to MPs

  Trade union fears that the expansion of IT outsourcing at BA is a risk to security and will see UK jobs disappear

• January 12, 2016 12 Jan'16

  India still top destination for global service delivery

  Technological development and changing model for offshore business services and IT could threaten India’s dominance

• December 18, 2015 18 Dec'15

  Cisco to create 200 new cloud computing jobs in UK

  Networking giant outlines plans to treble the size of the Cisco Meraki team by 2017

• December 15, 2015 15 Dec'15

  Poundland launches e-commerce Christmas push with Rackspace managed support

  Budget retailer has turned to Rackspace to ensure its first foray into online retail can withstand the seasonal rush

• December 15, 2015 15 Dec'15

  Interview: Lebara CTO sets out plans to go all-in on AWS cloud

  Lebara was a Europe-centric, single-product telco until the cloud paved the way for it to grow its service portfolio and expand overseas

• December 11, 2015 11 Dec'15

  Case study: Airbus sets out challenges of changing IT supplier

  Aircraft manufacturer sets out what it learned from switching IT provider after 12 years of working together

• December 09, 2015 09 Dec'15

  Volvo finance department expands system support beyond Sweden

  Volvo Group Treasury has extended an outsourcing agreement with Virtusa to give it the same support response times worldwide

• December 04, 2015 04 Dec'15

  India’s HCL opens Estonian operation to support Nordic customers

  HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region

• December 03, 2015 03 Dec'15

  VMware research shines light on volume of UK enterprise data stored overseas

  A poll of UK IT decision makers suggests just 37% know exactly where their enterprise data is located

• December 02, 2015 02 Dec'15

  Interview: BT CEO Gavin Patterson

  For BT CEO Gavin Patterson, the UKtech50 most influential person in UK IT 2015, the network is a vital tool to balance the demands of a global services business with the responsibility of being the national incumbent telecoms operator