News

Managed services and hosting services

• December 02, 2013 02 Dec'13

  Case study: Sudlows pushes tight-squeeze datacentre to the limits

  Award-winning project turned a would-be office block into a high-capacity, energy-efficient colocation facility in six months

• November 29, 2013 29 Nov'13

  IT services firm acquires UBS system in outsourcing deal

  UBS has sold a reference data management system to Tech Mahindra which will now be run by the Indian service provider as a service and offered to other customers

• November 28, 2013 28 Nov'13

  Npower outsourcing means thousands of job cuts and transfers to suppliers

  Electricity supplier npower is outsourcing customer services and offshoring back-office work to Capita and TCS, affecting about 2000 jobs

• November 28, 2013 28 Nov'13

  Big beasts fail to dent AWS cloud lead

  Amazon’s cloud service remains more than four times more popular than its closest competitor, survey finds

• November 27, 2013 27 Nov'13

  Government department signs CGI for service integration

  The DECC has signed a desktop services and support contract with CGI for cloud-based services

• November 27, 2013 27 Nov'13

  Years of IT staff cuts drives outsourcing resurgence

  The IT outsourcing sector in the UK is going through resurgence as businesses realise they no longer have the staff to harness the latest technologies

• November 26, 2013 26 Nov'13

  IT suppliers relaxed about contract visibility

  IT and BPO suppliers Atos and Capita say they are relaxed about being more open about the often obscured details of large government contracts, as outsourcing giants are put under pressure by MPs to open up to public scrutiny

• November 25, 2013 25 Nov'13

  Global public sector outsourcing far outstrips private sector

  Global public sector organisations spent €7.4bn in the third quarter on IT outsourcing and business process outsourcing (BPO), compared with €4.6bn in the private sector.

• November 20, 2013 20 Nov'13

  Nordics push to become European datacentre hub

  Do growing datacentre investments in the Nordic countries by IT giants really signal the region is the best place in Europe to site servers?

• November 11, 2013 11 Nov'13

  Fear of cloud servers fading fast among UK firms

  Research shows traditionally risk-averse UK firms are being persuaded by the benefits of co-location, with more than 20% of servers now outsourced

• November 07, 2013 07 Nov'13

  Cognizant exceeds over 20% growth as non-linear sales accelerate

  IT services firm Cognizant has reported almost 22% sales growth in its latest three month business period as the double digit offshore-centric suppliers accelerate

• November 06, 2013 06 Nov'13

  Manufacturer Henkel outsources to transform IT service delivery

  Global manufacturer Henkel has expanded its global IT service delivery agreement with Unisys to transform how it delivers IT to its 38,000 global workforce

• November 04, 2013 04 Nov'13

  Crown Hosting Service to save £530m from government IT bill by 2018

  Government Digital Service to establish new Crown Hosting Service to consolidate hosting across Whitehall, saving £530m per year by 2018

• October 31, 2013 31 Oct'13

  Companies are not taking advantage of data analytics, research says

  Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports

• October 31, 2013 31 Oct'13

  ISG to publish report on global public sector IT outsourcing

  IT outsourcing market intelligence company ISG will soon release its first ever global public sector research report, reflecting the growing importance of the sector to the global outsourcing industry

• October 31, 2013 31 Oct'13

  BT Sport hits telecoms giant’s profits

  The UK telecoms firm reports a fall in profits as it continues to invest into its new television services

• October 31, 2013 31 Oct'13

  Explosive IT outsourcing figures mask industry realignment

  The latest figures on global IT outsourcing sales from ISG reflect a realignment in IT services as they are bought in different ways

• October 28, 2013 28 Oct'13

  Aerospace company turns to cloud in $4m HR IT project

  Problems finding skilled engineers has prompted BE Aerospace to sign deal with SuccessFactors for cloud HR technology.

• October 28, 2013 28 Oct'13

  Six tips to help you negotiate the best deal with your datacentre provider

  Your willingness to negotiate can make a big difference to the deal you get, says Anthony Day, associate at law firm DLA Piper

• October 25, 2013 25 Oct'13

  Glasgow 2014 Commonwealth Games IT on track

  IT services firm Atos says implementation of IT systems to support the 2014 Commonwealth Games in Glasgow next year is on track

• October 25, 2013 25 Oct'13

  Fulham football club address skills shortfall with cloud database

  Fulham football club’s IT team moves its database infrastructure to the cloud with a database as a service implementation

• October 25, 2013 25 Oct'13

  Help for Heroes picks hybrid cloud to optimise databases and website

  Help for Heroes is building a hybrid cloud to optimise performance and resilience of the charity’s websites and databases

• October 24, 2013 24 Oct'13

  NTT Europe saves time with Sepaton data deduplication VTL deployment

  NTT Europe was sick of tape libraries “shoeshining” so went for a $2.5m deployment of Sepaton data deduplication virtual tape libraries to slash backup and restore times

• October 23, 2013 23 Oct'13

  Michael Dell lays out enterprise plans for re-privatised Dell

  In a keynote presentation at the Dell Technology Camp in Paris, Michael Dell outlined how the newly re-privatised firm will target the enterprise

• October 21, 2013 21 Oct'13

  Manchester’s Pennine Acute Hospitals NHS Trust streamlines IT with private cloud

  Pennine Acute Hospitals NHS Trust is implementing a private cloud to improve IT efficiency for the organisation’s 8,800 staff members

• October 21, 2013 21 Oct'13

  Europe sees huge outsourcing surge

  The third quarter of 2013 saw the highest number of IT outsourcing contracts ever signed in Europe, says ISG

• October 17, 2013 17 Oct'13

  Gatwick Airport embarks on communications overhaul

  Gatwick Airport has embarked on a five-year project to replace its 60-year-old communications infrastructure with a cloud-based system

• October 15, 2013 15 Oct'13

  Datacentre traffic to triple by 2017 with cloud as biggest traffic source

  Global datacentre traffic will grow threefold to reach 7.7 zettabytes annually by 2017, study finds

• October 15, 2013 15 Oct'13

  Trading sector regulation drives mobile operator development

  The heavy regulation of the trading sector is driving IT investments and suppliers are reacting with services that help companies comply

• October 14, 2013 14 Oct'13

  Italian university reduces costs by 23% with cloud platform

  Italy’s first open university, Marconi University, has launched an IT project to host its e-learning services on a cloud platform

• October 11, 2013 11 Oct'13

  Infosys reports strong sales but profits fall due to cash reserved for Visa dispute

  Indian IT services supplier Infosys increased sales in its latest financial quarter, but profits fell as it put money aside to cover costs of visa dispute

• October 10, 2013 10 Oct'13

  Case study: Bensons for Beds owner opts for third-party datacentre and managed services

  Owner of Bensons for Beds and Harveys furniture stores outsources IT infrastructure and adopts third-party datacentre

• October 09, 2013 09 Oct'13

  IBM bolsters cloud portfolio by integrating SoftLayer assets

  IBM has started shifting its cloud services on to SoftLayer’s infrastructure and has launched new SaaS products based on SoftLayer’s technology

• October 09, 2013 09 Oct'13

  Misys expects payback in 12 months from talent management in the cloud

  Financial software company Misys has opted for a cloud based talent management system, after SAP proved wanting.

• October 08, 2013 08 Oct'13

  Wolseley outsources IT and business process to Capita Managed Services

  Wolseley has handed the management of its network infrastructure and call handling to Capita Managed Services for 18 months

• October 04, 2013 04 Oct'13

  Building government IT in Northern Ireland

  Paul Wickens is CEO of Enterprise Shared Services in Northern Ireland's Civil Service, which is applying private sector IT to the government.

• October 03, 2013 03 Oct'13

  IT outsourcing no longer main recession-busting tool

  Process optimisation and shared services have become a higher priority than IT outsourcing

• October 01, 2013 01 Oct'13

  Half of large enterprises will have hybrid cloud by 2017, says Gartner

  About half of large enterprises will have adopted a hybrid cloud computing model in the next four years, according to Gartner

• September 30, 2013 30 Sep'13

  How Barnsley Council became a tier three datacentre

  Spending cuts, the need to deliver high-quality IT at lower costs and efficiency needs saw Barnsley Council pick a robust tier 3 datacentre facility

• September 30, 2013 30 Sep'13

  Microsoft boosts Windows Azure security with multi-factor authentication

  Microsoft has added an additional layer of security, called multi-factor authentication, to its Windows Azure public cloud platform

• September 30, 2013 30 Sep'13

  Charity uses cloud HR system to keep track of staff working in danger zones

  It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems

• September 26, 2013 26 Sep'13

  Take ultimate responsibility for cloud, users warned amid Nirvanix closure

  The sudden demise of cloud provider Nirvanix must act as a wake-up call for end users in planning exit strategies when contracting cloud services

• September 25, 2013 25 Sep'13

  Industry bodies launch security certification to boost confidence in cloud

  BSI and Cloud Security Alliance together launch Star certification to assess security of cloud providers

• September 25, 2013 25 Sep'13

  Google to rethink resilient networking following dual failure

  In spite of running a dual redundant network, Google's Gmail system has had a major failure.

• September 23, 2013 23 Sep'13

  Poundland outsources end-to-end datacentre management to NextiraOne

  Discount retailer Poundland has signed a multi-year contract with NextiraOne for complete datacentre infrastructure management

• September 20, 2013 20 Sep'13

  NTT increases UK colocation and cloud capacity with new datacentre

  NTT Communications is building a datacentre facility in Hemel Hempstead to meet the soaring demand for scalable colocation services

• September 18, 2013 18 Sep'13

  BMW gears up IT resilience with private cloud infrastructure

  After testing and validating its own private cloud services, BMW's IT team is ready to use it in production

• September 17, 2013 17 Sep'13

  UK dominates public sector outsourcing in Europe

  The public sector took 41% of total IT outsourcing in Europe in the first six months of 2013, with most contracts signed in the UK

• September 17, 2013 17 Sep'13

  Virgin Media Business launches 4G service

  Virgin Media Business will offer 4G mobile services over EE’s network and converge fixed lines with smartphones

• September 13, 2013 13 Sep'13

  After virtualising IT estate, Jaguar Land Rover now eyes cloud computing

  Jaguar Land Rover's IT team takes its newly virtualised infrastructure to the next stage of IT evolution by adopting cloud-based services

• September 13, 2013 13 Sep'13

  Can Dell boost its enterprise credibility?

  Michael Dell remains committed to the PC business.But where will the company go next now that it is private?

• September 12, 2013 12 Sep'13

  TSB’s reliance on Lloyds IT could impair new bank's competitiveness

  New high street bank TSB might struggle to compete as a result of its reliance on the IT systems of Lloyds Banking Group, says OFT

• September 12, 2013 12 Sep'13

  European datacentre uptake slows in first half of 2013, but London bucks trend

  Uptake of colocation datacentre facilities in the first half of 2013 was down 31%, according to CBRE

• September 12, 2013 12 Sep'13

  Dell goes private in $25bn buyback deal

  Michael Dell has won his battle to privatise the company he founded in 1984, with shareholders voting in favour of the buyback.

• September 11, 2013 11 Sep'13

  Interview: Dragon’s Den entrepreneur Piers Linney on cloud and UK tech sector

  UK cloud entrepreneur Piers Linney, who made his debut in the latest Dragon’s Den series, discusses the future of cloud and the UK's tech sector

• September 10, 2013 10 Sep'13

  Gartner Outsourcing Summit 2013: How digitisation is shaking up IT outsourcing

  IT outsourcing professionals face huge change to how they work due to technology trends which are shifting control of IT budgets to the business

• September 10, 2013 10 Sep'13

  Capita brings cloud platform to market

  Capita IT Services has launched a cloud platform using Cisco and EMC’s datacentre in a box platform to offer cloud services hosted in the UK

• September 09, 2013 09 Sep'13

  Research predicts ‘explosive growth’ in enterprise cloud projects

  Over the next two years, there will be an explosive growth in the number of enterprise cloud computing projects, shows study

• September 06, 2013 06 Sep'13

  Ark ditches spreadsheet tool to plan datacentre capacity and costs

  Ark has ditched its traditional spreadsheet technique to calculate its datacentre capacity planning and costs

• September 05, 2013 05 Sep'13

  Cloud provider Iomart acquires datacentre company Redstation for £8m

  Glasgow-based cloud computing company Iomart has acquired Hampshire-based datacentre operator Redstation for £8m

• September 04, 2013 04 Sep'13

  Wipro expands Scandinavian operations

  Indian IT services provider Wipro is expanding its workforce in Scandinavia with a local executive to lead operations in the region

• September 04, 2013 04 Sep'13

  Microsoft to build $250m datacentre in Finland for European customers

  Microsoft has chosen to design and build its next new datacentre in Finland to serve Microsoft customers in Europe

• August 30, 2013 30 Aug'13

  How networks and data win Formula One races for Mercedes AMG Petronas

  Tata Communications joins the Mercedes AMG Petronas Formula One team to bring speedy connectivity worthy of its cars

• August 30, 2013 30 Aug'13

  DigiPlex expands wholesale datacentre facility

  DigiPlex is building its sixth datacentre facility on a 10-acre site outside of Stockholm to create Stockholm’s first wholesale datacentre

• August 29, 2013 29 Aug'13

  Conference call service Powwownow refreshes datacentre infrastructure

  UK-based conference call service provider Powwownow refreshes datacentre to support its growing voice and video services

• August 27, 2013 27 Aug'13

  Case study: Seadrill migrates in-house datacentre to virtual private cloud in six months

  Offshore drilling company Seadrill moved its in-house datacentre in Norway to HP's virtual private cloud infrastructure in the UK in six months

• August 22, 2013 22 Aug'13

  Microsoft, Google, IBM far behind AWS in IaaS, PaaS segments, data shows

  IT heavyweights including Microsoft, Google and IBM are playing catch up with Amazon Web Services in the IaaS and PaaS segments

• August 20, 2013 20 Aug'13

  Banks push for open standards

  Deutsche Bank, ING and ABN-Amro are among a dozen international banks leading an initiative to introduce open standards in banking IT

• August 20, 2013 20 Aug'13

  How DWP and Universal Credit failed to work with SME suppliers

  Less than 1% of DWP IT spending on the Universal Credit programme has gone to SMEs – how are big suppliers continuing their dominance?

• August 16, 2013 16 Aug'13

  Less than 1% of Universal Credit IT spend goes to SMEs

  Despite a 25% target, less than 1% of IT spending for government’s flagship Universal Credit programme has gone to small businesses

• August 14, 2013 14 Aug'13

  Case study: Car supermarket deploys cloud for agility and business expansion

  With inconsistent IT infrastructure and dated hardware hindering growth and expansion plans, Motorpoint turned to private cloud

• August 14, 2013 14 Aug'13

  Enterprise Ethernet services market to reach $62bn by 2018, says Ovum

  Ovum has predicted that the enterprise Ethernet market will exceed $62bn (£40bn) by 2018, growing 13.6% every year

• August 13, 2013 13 Aug'13

  HM Treasury kick-starts the end of the government outsourcing mega-deal

  HM Treasury has become one of the first departments to formally signal its intent to break up its single-supplier outsourcing mega-deal

• August 13, 2013 13 Aug'13

  SMEs struggling to win G-Cloud contracts due to accreditation complexities

  Despite government’s aspiration to put half of all new IT spending through small IT suppliers, SMEs have received only 10% of the G-Cloud contracts

• August 09, 2013 09 Aug'13

  Enterprises spend more on third-party datacentres than in-house ones: Uptime survey

  Uptime Institute’s annual datacentre industry survey reveals shift in IT spend away from enterprise-owned datacentres to outsourced options

• August 09, 2013 09 Aug'13

  CSC bags start-up for big data services

  IT services supplier CSC has acquired big data software platform provider Infochimps to speed up the development of its data service platform

• August 08, 2013 08 Aug'13

  Unilever commits to BT managed services

  Manufacturing giant Unilever has extended a global IT services contract with BT by three years

• August 06, 2013 06 Aug'13

  Capita and Barnet deal to be completed after campaigner’s court appeal fails

  Outsourcing contracts worth over £470m will be signed off by Barnet Council after a Court of Appeal ruled that the deal was lawful

• August 01, 2013 01 Aug'13

  TCS and Computacenter most satisfying IT services firms in UK

  Research has revealed that 85% of UK businesses are satisfied with their IT services agreements

• July 31, 2013 31 Jul'13

  Pinewood Studios slashes backup and recovery times

  Pinewood Studios Group has slashed its backup and recovery times and achieved robust data protection through server virtualisation

• July 29, 2013 29 Jul'13

  Gartner fires warning to offshore suppliers

  Gartner warns offshore IT providers without a cloud strategy that they will struggle to compete with large multinational suppliers

• July 26, 2013 26 Jul'13

  Sandwell Council poised to pull plug on multi-million BT deal

  BT could lose a contract with Sandwell Council in the West Midlands if it doesn’t adjust conditions and improve service

• July 25, 2013 25 Jul'13

  Services boost drives VMware double-digit revenue growth

  Virtualisation and IaaS provider VMware reported revenues for the second quarter of $1.24bn, an 11% increase compared to 2012

• July 25, 2013 25 Jul'13

  Balfour Beatty tackles IT simplification through Fujitsu contract

  Balfour Beatty signed an agreement with Fujitsu to transform its IT infrastructure and outsource second line support

• July 23, 2013 23 Jul'13

  European outsourcing plummets despite strong BPO sales

  The total amount spent on outsourcing in EMEA in the second quarter of 2013 was 23% lower than in the same period of 2012

• July 22, 2013 22 Jul'13

  UK organisations increasing IT services investment

  Spending on IT services in the UK looks set to see a significant increase this year following a spate of mega-deals

• July 19, 2013 19 Jul'13

  Michelin creates fuel efficiency service with Accenture

  Tyre maker Michelin has begun a major project to create a business division focused on providing IT solutions for logistics

• July 18, 2013 18 Jul'13

  Hidden cost of cloud computing is CIOs’ biggest concern

  A study into attitudes and concerns relating to cloud computing has revealed that 80% of CIOs are concerned about its hidden costs

• July 16, 2013 16 Jul'13

  Telecoms M&A ‘flourishes’ in UK

  Despite mergers, acquisitions and Equity Capital Market transactions falling in the first half of 2013, the telecoms market sees figures soar

• July 15, 2013 15 Jul'13

  Young’s signs Wi-Fi deal with BT

  A deal between BT and the Young and Co.’s Brewery is set to bring free Wi-Fi to its customers by the end of the year

• July 09, 2013 09 Jul'13

  Colt adds 1.65MW of additional datacentre capacity to its Dutch facility

  Colt is adding an additional 1,000 m2 and 1.65MW of datacentre capacity to its network-neutral facility in the Netherlands

• July 05, 2013 05 Jul'13

  Is Switzerland turning into a cloud-haven in the wake of Prism scandal?

  Enterprises are using Swiss cloud providers to host data, because of their tighter privacy culture, following the NSA surveillance revelations

• July 04, 2013 04 Jul'13

  IT outsourcing contracts hold back adoption of latest IT

  Inflexible IT outsourcing contracts and traditional service delivery models are holding firms back from utilising the latest technologies

• July 03, 2013 03 Jul'13

  Bus operator Arriva puts ecommerce platform on the cloud

  UK bus operator Arriva has launched a new ecommerce platform hosted on a private cloud service to better serve customer needs

• July 03, 2013 03 Jul'13

  OFT investigates public sector IT outsourcing

  The Office of Fair Trading (OFT) calls on public sector IT services suppliers and buyers to relate their experiences

• July 02, 2013 02 Jul'13

  UK accountancy firms lag in cloud adoption: Thomson Reuters study

  Accountancy firms are slower in adopting and using cloud-based services than other corporate sectors, finds a Thomson Reuters study

• June 26, 2013 26 Jun'13

  Follow best practices while contracting cloud services, warns lawyer

  Enterprises need to assess the risks of cloud computing and have clarity on data protection and security responsibilities when contracting

• June 25, 2013 25 Jun'13

  Online florist beats seasonal spikes by hosting web apps on the cloud

  Online florist Bunches.co.uk uses cloud computing to make its IT ready to meet seasonal peaks and drops in traffic

• June 25, 2013 25 Jun'13

  TechEd Europe 2013: Microsoft releases preview version of Windows Server 2012 R2

  Microsoft has released the preview software for Windows Server 2012 R2, System Center 2012 R2 and SQL Server 2014 at TechEd Europe 2013

• June 25, 2013 25 Jun'13

  Microsoft to invest $700m on datacentre expansion

  Microsoft is planning a $677.6m (£440m) investment to expand its existing datacentre in West Des Moines, Iowa