News

Managed services and hosting services

April 10, 2017 10 Apr'17
Government outsourcing contracts to be extended due to Brexit

Government outsourcing contracts could be extended without renegotiation due to the civil service being overburdened with Brexit work
April 10, 2017 10 Apr'17
Outsourcing service left Scottrade Bank customer data exposed

Mistake by outsourcing service provider left the details of 20,000 Scottrade Bank customers vulnerable to theft
April 07, 2017 07 Apr'17
Most UK companies not prepared for service provider failures

UK businesses are ill-prepared for the impact on their business resulting from the failure of an IT of business process supplier
April 06, 2017 06 Apr'17
Sweden’s Bisnode consolidates outsourced IT

Swedish firm Bisnode brings multiple IT services contracts under one roof

April 04, 2017 04 Apr'17
Chinese hacking group targeted firms through IT MSPs

Security researchers have uncovered a China-based cyber espionage campaign that targeted IT services firms and their customers, underlining the need for supply chain security
April 04, 2017 04 Apr'17
IT services 'mega-child' DXC takes first steps

The merger of CSC and HPE Services is complete and the new company will focus on digital transformation
April 04, 2017 04 Apr'17
Outsourced water market IT system up and running

England’s competitive water and sewage market is now in operation, underpinned by an IT system from CGI
March 30, 2017 30 Mar'17
HMRC contractors leave over inside IR35 ruling

HMRC has begun classifying its public sector contractors as "inside IR35", prompting fears of a digital "brain drain" at the organisation
March 24, 2017 24 Mar'17
Serco uses HR technology to cut recruitment bill

International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year
March 22, 2017 22 Mar'17
Most UK businesses in the dark about crucial DNS infrastructure

Most UK businesses have little visibility or control over their DNS servers and services even though they are a key component of businesses’ infrastructure and security profile

March 21, 2017 21 Mar'17
Heathrow Airport updates clunky loyalty scheme through cloud-based software and services

Streamlined loyalty programme doubles number of airport users and boosts average spend
March 20, 2017 20 Mar'17
HCL Technologies to support IT for Volvo Ocean Race

HCL Technologies is to build and support the IT that will make the Volvo Ocean Race available to spectators around the world
March 16, 2017 16 Mar'17
CIO interview: Jon Cheyne, IT director, National Theatre

We speak to the IT head at the National Theatre about what it means to have a 99% cloud strategy
March 14, 2017 14 Mar'17
Portakabin’s biggest-ever IT investment unifies CRM

Modular construction firm is moving to a single source of business information through cloud technology and services
March 10, 2017 10 Mar'17
Outsourcing gives Scottish charity’s IT team time to think ahead

Carr Gomm outsources IT support to allow internal IT team to think beyond keeping the lights on
March 09, 2017 09 Mar'17
Rackspace to roll out managed service support for Google Cloud Platform in Q3 2017

Managed cloud company becomes first managed service provider partner for the Google Cloud Platform
March 08, 2017 08 Mar'17
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology

Energy and services company claims major savings in IT costs after moving its HR services to the cloud
March 06, 2017 06 Mar'17
Challenger bank Monzo knocked down by card processor outage

Bank’s customers unable to make transactions as third-party card processor systems go offline
March 03, 2017 03 Mar'17
NSPCC CIO on combining hybrid cloud with managed services to boost Childline resiliency

NSPCC CIO Ray Bilsby sets out the work the children's charity is doing to boost the resiliency of its flagship services, with the help of its managed services partners
March 03, 2017 03 Mar'17
Australian crowdsourcing platform turns to cloud storage to fuel growth

Airtasker is using Amazon Web Services to ramp up its storage capabilities to meet the needs of an expanding user base
March 02, 2017 02 Mar'17
Dutch manufacturer standardises internal IT services through Unisys

Metal-based product maker Constellium wants to cut the costs associated with its disparate IT support operation through a contract with Unisys
February 28, 2017 28 Feb'17
Unite union members at Fujitsu on strike

Union members strike over jobs, pay and pensions after Fujitsu announced plans to cut it UK workforce by 1,800
February 22, 2017 22 Feb'17
Computacenter apprentices are business-critical today

Apprenticeships in IT are increasingly seen as an alternative to university for many. Apprentices at Computacenter tell their stories
February 20, 2017 20 Feb'17
Accenture to add thousands of US jobs as Trump effect spreads to IT

Accenture has promised to create more jobs in the US and invest $1.4bn in skills development
February 17, 2017 17 Feb'17
HPE services and CSC to become DXC Technology

The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions
February 16, 2017 16 Feb'17
Singapore’s ST Telemedia expands datacentre footprint

Additional colocation facilities will cement Singapore’s position as a regional datacentre hub
February 14, 2017 14 Feb'17
Interview: Cloud Foundry on its 2017 awareness-raising plans for open source PaaS

Cloud Foundry’s executive director, Abby Kearns, sets out the organisation’s plans to ensure that market awareness of the platform keeps pace with its rapid enterprise adoption
February 13, 2017 13 Feb'17
Autodata turns to big data to predict vehicle failures

Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies
February 13, 2017 13 Feb'17
Intel: Enterprise trust in public cloud is on the rise, but skill shortages hinder adoption

The 2017 Intel cloud security report suggests enterprise attitudes to public cloud are softening, but a shortage of skilled security workers is holding back adoption
February 10, 2017 10 Feb'17
Rubbish digital collection needs to be addressed

Services like rubbish collection, that are usually outsourced, need greater digitisation to join up to council processes
February 08, 2017 08 Feb'17
Government cloud security classification confusion dogs Digital Marketplace listings

Misinterpretation of the Government Security Classifications could result in the overprovisioning of public sector IT systems
February 07, 2017 07 Feb'17
Gemalto seals digital identity card deal in Sweden

Swedish tax agency signs single supplier contract with digital security firm to provide physical and digital ID cards
February 01, 2017 01 Feb'17
Executive interview: Rackspace president Jeff Cotten reveals firm's big cloud bets for 2017

New Rackspace president Jeff Cotten reveals details of what the future holds for the managed cloud company now it's under new ownership
January 31, 2017 31 Jan'17
Open source cloud community condemns President Trump immigration ban

Tech leaders from several major open source cloud initiatives condemn President Donald Trump's travel ban, and claim it could harm diversity and hinder the tech industry's wider innovation potential
January 31, 2017 31 Jan'17
Trump unlikely to reduce IT from India

The fact that Donald Trump's labour secretary has previously offshored IT work to the Philippines could ease IT services fears, particularly in India
January 27, 2017 27 Jan'17
Union to fight CSC job cuts that threaten NHS services

Union to fight a planned 22% cut to CSC's UK workforce, which could impact customers including the NHS
January 24, 2017 24 Jan'17
GDS signals intent to move public sector off PSN

Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work
January 20, 2017 20 Jan'17
International Olympic Committee embarks on 12-year cloud partnership with Alibaba

Chinese cloud services provider Alibaba agrees to supply the Olympic Games organisers with cloud infrastructure and services until 2028
January 19, 2017 19 Jan'17
Cloud-based contracts make up a third of IT outsourcing contracts in 2016

Traditional outsourcing contracts reduce in number and are being replaced by cloud-based services
January 19, 2017 19 Jan'17
IT failures contributed to failed HMRC outsourcing contract

IT delays and failures contributed to a failed HMRC outsourcing contract, finds NAO investigation
January 12, 2017 12 Jan'17
AWS commits to addressing long-term UK cloud skills shortage

Amazon Web Services debuts its Re:Start programme, as it strives to do its bit to close the UK cloud skills gap
January 12, 2017 12 Jan'17
Case study: The Alan Turing Institute takes cloud-first stance on data science research

Computer Weekly meets the Alan Turing Institute team and finds out how using cloud-first thinking can help achieve its goal of becoming a global force to be reckoned with in data science research
January 11, 2017 11 Jan'17
Security concerns push Asian organisations to adopt managed and hybrid IT services

Security needs are persuading organisations in Asia Pacific to adopt managed IT, and hybrid services are crucial for digital transformation, according to a CenturyLink study
January 11, 2017 11 Jan'17
GDPR compliance is top priority for Belgian CIOs in 2017

GDPR, cloud computing and a lack of IT skills are some of the challenges that CIOs in Belgium will address this year
January 10, 2017 10 Jan'17
Digital technology helps Environment Agency deliver earlier flood warnings

The latest flood forecasting system that covers England will use cloud computing, data analytics and data visualisation technologies
January 10, 2017 10 Jan'17
Cloud provider moves to QoS flash performance on NetApp Solidfire

Carrenza guarantees specified I/O to customers on all-flash arrays from NetApp Solidfire in a move that allows it to offer storage performance as a product
January 05, 2017 05 Jan'17
London hospital signs Atos deal as part of digital transformation

UCLH aims to improve patient and staff access to IT systems through 10-year contract to support care, education services and research
January 04, 2017 04 Jan'17
Competition watchdog airs concern over Mastercard’s VocaLink acquisition

Competition watchdog airs concern over Mastercard takeover of Vocalink and gives companies an ultimatum
December 28, 2016 28 Dec'16
Top 10 IT outsourcing stories of 2016

Read 10 of the best of Computer Weekly IT outsourcing articles of 2016
December 21, 2016 21 Dec'16
Hyperscale datacentre growth sees demand for OEM hardware soar, research shows

Synergy Research Group lifts the lid on how the growth of hyperscale datacentre operators is developing around the world, as well as the impact this is having on demand for hardware from legacy IT suppliers
December 20, 2016 20 Dec'16
Digital Realty sets sights on loosening Equinix’s grip on global colocation market

Digital Realty's managing director for Europe, Middle East and Africa sets out how the business is drawing on its recent datacentre acquisitions to take Equinix on in 2017
December 19, 2016 19 Dec'16
Top 10 cloud stories of 2016

Here are Computer Weekly's top 10 cloud stories of 2016
December 14, 2016 14 Dec'16
IT services advisory sector consolidates as ISG acquires Alsbridge

Significant robotic process automation skills included in ISG’s $74m acquisition of Alsbridge
December 14, 2016 14 Dec'16
Swedish trading venue Nasdaq Stockholm fined for cyber security failures

The Swedish financial services regulator FI fines Nasdaq Stockholm and its clearing operation for not managing its security supplier adequately
December 14, 2016 14 Dec'16
AWS opens UK datacentre region to meet "pent-up" demand for locally-hosted cloud

The UK managing director of AWS claims region opening will help existing customers meet their latency and data sovereignty requirements, and benefit the wider economy
December 12, 2016 12 Dec'16
KPMG cautions CEOs against ignoring GDPR requirements because of Brexit

Professional services giant KPMG says UK businesses cannot afford to ignore incoming European data protection requirements if they want to continue to trade successfully with the continent in future
December 08, 2016 08 Dec'16
Cognizant acquires IT team at German steel giant Klöckner

Cognizant buys the IT operation of one of its customers to gain additional sector and technology knowledge
December 05, 2016 05 Dec'16
The need for speed: Inside the cloud innovation engine at AWS

With analysts citing Amazon’s speedy product release cycles as a major source of competitive difference for the cloud firm, AWS CEO Andy Jassy opens up about how it keeps its innovation engine ticking over
November 28, 2016 28 Nov'16
Metro fibre dig backs new Newcastle datacentre build

Newcastle campus datacentre owner supports the connectivity needs of local businesses as well as cloud customers
November 23, 2016 23 Nov'16
Nasscom lowers sales growth prediction for India’s IT industry

Nasscom lowers the rate at which it expects revenues for the Indian IT services industry as a whole to grow, citing domestic and global issues in its revision
November 21, 2016 21 Nov'16
IBM to triple size of UK datacentre footprint by opening four new sites in 2017

Big blue claims datacentre expansion plans represent its largest country-specific cloud datacentre investment to date
November 18, 2016 18 Nov'16
HCL completes integration of Volvo Group IT services

Deal sees 2,560 Volvo Group staff transferred to HCL, bringing mainframe expertise to Indian IT services firm
November 16, 2016 16 Nov'16
Digital disruption “unstoppable” but not to be feared, says Fujitsu’s Duncan Tait

Fujitsu’s senior executive vice-president urges firms not to be scared of digital transformation, as the disruption caused by new technologies is “unstoppable”
November 15, 2016 15 Nov'16
Cloud set to net a larger share of enterprise IT budgets in 2017, predicts 451 Research

451 Research's cloud and hosting market review suggests enterprise IT decision makers are preparing to ramp up with use of cloud and hosting services in 2017
November 14, 2016 14 Nov'16
Cloud co prefers Tintri hybrid flash to Dell, DotHill and NetApp

Cloud service provider Access Alto struggled with reliable performance in legacy block and file environment, so moved to Tintri hybrid flash with VMware-native file access boxes
November 12, 2016 12 Nov'16
Gulf Cooperation Council’s local companies eye regional shared services

Enterprises indigenous to the Gulf region are taking their first step into business and IT shared services through internal developments
November 11, 2016 11 Nov'16
Trump election win creates uncertain future for IT services sector

The IT services sector looks set to face a period of business uncertainty following Donald Trump's win to become US president
November 11, 2016 11 Nov'16
Cloud datacentres to house 92% of workloads by 2020, predicts Cisco

Networking giant Cisco’s latest Global Cloud Index shines a light on how the growth of off-premise services is affecting the datacentre market
November 10, 2016 10 Nov'16
Centrica deal reveals deep cuts into the IT outsourcing sector

Centrica’s move to Microsoft Office 365 is further evidence of how the cloud is forcing the IT services sector to transform
November 09, 2016 09 Nov'16
Australia’s IFC Logistics virtualises storage to prevent further outages

Australian logistics firm moved to virtualised storage through a managed service after a serious outage
November 08, 2016 08 Nov'16
SSE Enterprise Telecoms doubles network footprint in Capita deal

SSE Enterprise Telecoms set to expand national Ethernet connectivity service for business customers, while Capita and Updata get additional strength for outsourcing projects
November 02, 2016 02 Nov'16
Sweden’s Civil Contingencies Agency updates document management system in digital push

Public sector agency modernises core system through an IT outsourcing agreement that will support digital transformation
October 28, 2016 28 Oct'16
Hundreds of IT contractors let go and projects put on hold as DWP denies rumours of overspend

Hundreds of digital and technology projects are under review at the Department for Work and Pensions - but department denies rumours of budget overspend
October 26, 2016 26 Oct'16
SAP steps up data privacy in Europe

SAP guarantees technicians outside of Europe will not be able to access companies’ sensitive personnel and other records
October 21, 2016 21 Oct'16
Spotify on benefits of ditching its datacentres and going ‘all-in’ on Google cloud

Spotify’s vice-president of infrastructure opens up about the company’s datacentre downsizing plans, and how taking a multi-cloud to IT consumption would not work for the firm
October 17, 2016 17 Oct'16
Post-Brexit drop in pound sees cloud costs rise by £1,750 a year in UK, 451 Research shows

451 Research shows UK enterprises are on course to pay thousands of pounds more for the same cloud services as last year, in the wake of Brexit
October 11, 2016 11 Oct'16
Alsbridge Australia is taking root

IT outsourcing and robotic automation firm Alsbridge now has presences in three cities in the ANZ region
October 11, 2016 11 Oct'16
IR35 dispute prompts mass walkout of IT contractors from MoD agency

Public sector IT contractors leave UK Hydrographic Office en masse over IR35 clampdown, Computer Weekly understands
October 07, 2016 07 Oct'16
Engineering company uses HR technology to cut staff leaving rates

Aveva has seen its employee attrition rate fall by 5% a year, partly as a result of its investment in HR technology
October 05, 2016 05 Oct'16
Randstad group to consolidate network infrastructure with BT

HR services giant Randstad Group is standardising its global network infrastructure with BT
October 04, 2016 04 Oct'16
Dymaxia: Combining cloud, IoT and wearables to manage the anxiety of autism

Canadian startup Dymaxia explains how it's using cloud, IoT and wearable devices to help autistic people manage anxiety
September 29, 2016 29 Sep'16
Microsoft’s grand plan aims to make big data intelligence accessible to all

Microsoft CEO Satya Nadella wants to democratise access to big data intelligence across the enterprise through the use of cloud, machine learning and new datacentre chip technologies
September 22, 2016 22 Sep'16
Dropbox gives UK enterprises option to host cloud data in Europe

Cloud storage firm makes good on an earlier pledge to give enterprises the opportunity to host data in Europe, as its efforts to court the business community continue
September 21, 2016 21 Sep'16
Best of VMworld Europe User Awards 2016 open for entries until 30 September

The Best of VMworld Europe User Awards 2016 are now open for entries until 30 September. Read the criteria and find out how to submit your nomination here
September 20, 2016 20 Sep'16
Blenheim Palace IT addresses monitoring challenge with services deal

IT team at major UK historical venue supports diverse business through “eyes and ears” services agreement
September 15, 2016 15 Sep'16
Gartner highlights gap between enterprise cloud adoption expectations and reality

Market watcher claims enterprise aspirations around cloud adoption are not being met
September 13, 2016 13 Sep'16
ING Bank datacentre fire suppression system test knocks banking services offline

Bank apologises after planned test of datacentre fire suppression system knocks out servers and storage, leaving Romanian customers unable to access funds
September 07, 2016 07 Sep'16
Managed services could be key to connecting up siloed IT in Middle East organisations

Organisations in the Middle East will increasingly look for managed services to connect up their IT as they embark on digital transformation
September 06, 2016 06 Sep'16
DLA Piper moves back-office roles to Poland

Law firm DLA Piper is moving business support jobs, including IT roles, from the UK to a delivery hub in Warsaw
August 30, 2016 30 Aug'16
Cloud firm Backbone relegates X-IO SAN with Atlantis tiered storage

London-based Backbone uses Atlantis USX as storage virtualisation layer on top of PCIe flash and X-IO and as a stepping stone to hyper-converged infrastructures
August 30, 2016 30 Aug'16
VMware to help enterprises manage AWS, Azure and Google cloud deployments

Virtualisation giant VMware offers enterprises a helping hand with managing multi-cloud environments, spanning AWS, Microsoft Azure and Google Cloud Platform
August 26, 2016 26 Aug'16
Rackspace sold to private equity house Apollo Global for $4.3bn

After weeks of speculation about its acquisition status, Rackspace confirms definitive agreement with private equity buyer
August 10, 2016 10 Aug'16
Microsoft hails cloud security breakthrough with encrypted data

Microsoft researchers talk up cloud security breakthrough that allows encrypted data to be processed without prior decryption
August 02, 2016 02 Aug'16
White House efficiency reforms will limit new datacentre investments from January 2017

US government CIO Tony Scott outlines the next wave of reforms designed to curtail datacentre use by public sector agencies and departments
July 29, 2016 29 Jul'16
AWS vs Google vs Microsoft: How the enterprise cloud war is hotting up

With Amazon, Google and Microsoft all reporting strong growth on the back of cloud, we take a closer look at how they have achieved it
July 29, 2016 29 Jul'16
Mobile and video pay off for Google’s parent company Alphabet

Alphabet ascribes strong second quarter financial results to long-term investments in mobile and video as demand for advertising through these channels increases
July 27, 2016 27 Jul'16
Apple highlights services revenue and future bets as iPhone sales decline

Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit
July 26, 2016 26 Jul'16
Ofcom and BT set out separate plans to increase Openreach independence

BT Group’s plans to give Openreach greater independence share some common ground with Ofcom’s recommendations, but will this be enough to ease its rivals’ anti-competitive concerns?
July 25, 2016 25 Jul'16
Estonia seeks UK datacentre to protect citizens' personal data from hackers - report

The Baltic state is reportedly in early stage talks with the UK and Luxembourg governments about setting up a backup site in either country to protect citizens’ data from risk of hackers
July 21, 2016 21 Jul'16
Almost half of UK's largest councils lack cloud strategy, Eduserv FOI study reveals

Eduserv study into cloud take-up inside local authorities suggests council CIOs are still over-invested in on-premise technology