News

Managed services and hosting services

• April 02, 2014 02 Apr'14

  Businesses must rethink HR IT as traditional jobs disintegrate

  HR software needs a complete rethink to deliver services to an increasingly dispersed workforce, says cloud technology specialist

• March 28, 2014 28 Mar'14

  Google throws down cloud gauntlet with massive price cuts

  Automatic discounts for sustained use bring true utility computing a step closer and could help Google close the gap on Amazon Web Services

• March 27, 2014 27 Mar'14

  Atos pays “substantial financial settlement” for DWP contract release

  Atos Healthcare paid a substantial amount of money to be released early from the controversial disability testing contract with the Department for Work and Pensions (DWP) 18 months before it was due to end

• March 27, 2014 27 Mar'14

  Will Cisco’s $1bn Intercloud bridge the way for enterprise customers?

  The networking giant’s bid to build an open, hybrid cloud ecosystem could be good news for buyers - but analysts say its vision needs more clarity

• March 26, 2014 26 Mar'14

  Asia Pacific ranked badly by Gartner on privacy and security for offshore IT

  Gartner research of nine countries in Asia Pacific for offshore IT delivery rated all of them either ‘poor’ or ‘fair’ on the data/IP security and privacy criterion

• March 26, 2014 26 Mar'14

  TechUK criticises OFT's reporting of IT cartel accusations

  TechUK criticises a report from the Office of Fair Trading (OFT) alleging anti-competitive behaviour and collusion between public sector IT suppliers

• March 25, 2014 25 Mar'14

  OFT tells government how to improve IT procurement

  The public sector is changing the way it buys IT but there is scope for improvement, says findings of an investigation by Office of Fair Trading

• March 24, 2014 24 Mar'14

  Lincolnshire County Council outsources to Serco

  Lincolnshire County Council has agreed to outsource services including IT to Serco in five-year deal worth £70m and will next month embark on a 12-month transition from its existing supplier

• March 21, 2014 21 Mar'14

  EU project aims to boost urban datacentre efficiency

  GreenDataNet consortium will develop smart, open-source technologies to stop smart cities grinding to a halt amid rocketing energy demands

• March 21, 2014 21 Mar'14

  Lack of social media archiving creates legal minefield

  Through social media, businesses are creating vast amounts of uncontrolled content and risk legal action because of inadequate archiving and eDiscovery systems

• March 19, 2014 19 Mar'14

  CIOs to rip up outsourcing rule book

  Almost three-quarters of CIOs will change their IT outsourcing relationships in the next three years

• March 19, 2014 19 Mar'14

  Interview: Francisco D’Souza. How do established IT suppliers keep growing?

  The last few years has seen IT budgets decimated and as a result IT suppliers have been forced to change their business models. The emergence of the digital world and globalisation are just two trends shaping the future of IT services

• March 18, 2014 18 Mar'14

  Case study: University of St Andrews squeezes green datacentre into squash court

  University of St Andrews CIO Steve Watt tells how the 600-year-old institution squeezed an energy-efficient datacentre into a squash court

• March 18, 2014 18 Mar'14

  Global taskforce agrees on green datacentre metric

  DCeP hopes to win widespread support as a useful and meaningful standard for measuring datacentre efficiency

• March 14, 2014 14 Mar'14

  Work service providers to gain greater analytics value

  Organisations buying business process optimisation services are keen to make the most of data analytics.

• March 14, 2014 14 Mar'14

  Government failing to manage contractors, say MPs

  The government is failing to manage its outsourcers, who must be more ethical in their practices, according to the Public Accounts Committee

• March 13, 2014 13 Mar'14

  CIO Interview: Ian Turfrey, City & Guilds

  The IT chief of vocational training body City & Guilds is generally positive about cloud computing – with some key qualifications

• March 13, 2014 13 Mar'14

  How to slash the cost of big data analytics

  Darren Robertson, digital communications officer at Action for Children, believes hunger for knowledge and insight could revolutionise charities

• March 13, 2014 13 Mar'14

  Why HR departments need to hire IT specialists

  Technology will fundamentally change the way people work, says psychology professor

• March 11, 2014 11 Mar'14

  London South Bank University: modelling tomorrow's cleaner, greener datacentres

  How London South Bank University (LSBU) meets the IT industry's rising demand for research into building more energy-efficient datacentres

• March 11, 2014 11 Mar'14

  Bank of Ireland outsources technology

  The Bank of Ireland is outsourcing its IT operation to Accenture in a move that will affect 200 staff

• March 10, 2014 10 Mar'14

  Hammersmith & Fulham Council updates desktops to support flexible working

  Hammersmith & Fulham council is using Colt's Workspace as a Service to support more than 2,000 virtual desktop users based on VMware’s Horizon Suite.

• March 05, 2014 05 Mar'14

  Many greenfield sites available for IT outsourcing

  IT outsourcing is a mature industry, but there are still a lot of first-time outsourcers coming to the party during a period of significant change

• March 04, 2014 04 Mar'14

  Netflix shows how to get cloud rolling

  Streaming movie giant’s former cloud architect reveals how to dramatically speed up processes and shorten product development cycles

• March 03, 2014 03 Mar'14

  BASF sells IT services arm to Tech Mahindra

  European chemicals giant BASF has sold its IT services business to Tech Mahindra, with 60 employees to transfer to the Indian services firm

• March 03, 2014 03 Mar'14

  Why cloud's not reigning in the enterprise

  Lack of business-focused offerings from suppliers and misguided private cloud projects are stifling progress, say Cloud Expo speakers

• February 26, 2014 26 Feb'14

  Dragon tells cloud businesses to focus on service

  Outsourcery boss Piers Linney warns cloud providers that collaboration and investment are key to the industry’s future success

• February 25, 2014 25 Feb'14

  Carillion outsources BPO and IT in ten-year deal

  Construction giant Carillion has signed an integrated IT and BPO agreement with Indian IT services firm Wipro for the next decade

• February 25, 2014 25 Feb'14

  RSA announces Managed Security Partner programme

  RSA has announced a programme designed to enable a new generation of managed security services

• February 24, 2014 24 Feb'14

  Case study: Virtualised storage adds value to Denmark's tunnel vision

  State construction firm Femern selects DataCore system to help speed up Fehmarnbelt undersea odyssey and keep the sharks at bay

• February 24, 2014 24 Feb'14

  Atos to distance itself from controversial DWP contract

  Atos is trying to exit its disability testing contract with the Department for Work and Pensions early as the controversial contract enters its final 18 months

• February 21, 2014 21 Feb'14

  Datacentres must tackle local challenges for global growth

  Diverse range of opportunities and obstacles shows there’s no ‘one size fits all’ strategy for the datacentre industry

• February 20, 2014 20 Feb'14

  Gloucestershire County Council replaces Capita with Steria to transform IT delivery

  Gloucestershire County Council has signed a five-year ICT managed service deal with Steria to support a major change to IT delivery

• February 20, 2014 20 Feb'14

  Lufthansa pens outsourcing deal with Dell Services

  German airline Lufthansa has contracted Dell Services to provide maintenance and support for core front-end systems

• February 20, 2014 20 Feb'14

  UK organisations lead the world in IT multi-sourcing

  UK organisations are the most mature multi-sourced IT users in the world, with 44% of all outsourced services split between five suppliers

• February 17, 2014 17 Feb'14

  SABMiller upgrades IP network

  Drinks manufacturer SABMiller has selected T-Systems to supply its global backbone and European network as it integrates its business globally

• February 14, 2014 14 Feb'14

  Interview: The systems supremo helping Sochi run smoothly

  Marta Sanfeliu, chief integration officer for Winter Olympics IT supplier Atos, helps ensure it's all smooth running for the IT at Sochi

• February 14, 2014 14 Feb'14

  BBC starts search for suppliers to replace £2bn Atos outsourcing deal

  The BBC is moving away from its single-supplier outsourcing deal to a multi-sourced 'tower' approach for its technology services

• February 11, 2014 11 Feb'14

  Schneider accreditation aims to boost green datacentre skills

  Datacentre supplier offers free vendor-neutral courses and certification through its online Energy University

• February 11, 2014 11 Feb'14

  Why IT outsourcing is increasingly blamed for IT failures at banks

  Are the IT problems at UK banks caused by outsourcing or the use of decades-old mainframe technology – or is it a combination of the two?

• February 10, 2014 10 Feb'14

  Salford City Council keys into private cloud benefits

  Salford City Council’s award-winning private cloud helps speed up services, boost efficiency and nurture the city’s media startups

• February 07, 2014 07 Feb'14

  Amazon nets lion’s share of $10bn public cloud market

  AWS continues its unassailable domination of the sector, despite recent moves by Google, IBM and Microsoft

• February 04, 2014 04 Feb'14

  DWP could face further multimillion-pound bill for IT project problems

  The Department for Work and Pensions (DWP) could face further multimillion-pound charges as a result of two troubled IT projects

• February 04, 2014 04 Feb'14

  Indian IT services giants want to buy UK corporations' IT captives

  IT service providers based in India are approaching UK corporations with proposals to acquire their captive IT delivery units

• February 04, 2014 04 Feb'14

  Case study: Putting disaster recovery into action when revellers strike

  How an out-of-hand office party in its building brought Icelandic IT services company Midverk to the brink of collapse

• January 31, 2014 31 Jan'14

  WIll open source save the datacentre industry?

  IT rivals stand cheek-by-jowl to praise Facebook’s Open Compute Project, but is the love-in a Damascene conversion or just damage limitation?

• January 29, 2014 29 Jan'14

  ARM aims at Intel’s stronghold with 64-bit standard

  Intel hopes new baseline standard for ARM v8 chips will help it flex its muscles in the datacentre

• January 29, 2014 29 Jan'14

  Gaming site bets on flexible benefits software

  Online gaming company Bwin.party is betting on specialist benefits software to help it attract and retain its top talent

• January 29, 2014 29 Jan'14

  Microsoft joins Open Compute Project

  Redmond giant makes server specs public in bid to influence future datacentre design

• January 29, 2014 29 Jan'14

  Property developer Lend Lease switches to infrastructure as a service to improve agility

  Property developer Lend Lease deploys infrastructure as a service from Logicalis to replace its 10-year-old datacentre and cut costs

• January 28, 2014 28 Jan'14

  DECC IT overhaul follows government digital standards

  The Department for Energy and Climate Change (DECC) is accustomed to large outsourcing contracts, yet it is the first department within government to move away from a single supplier approach, to a new multi-sourcing model across all its core ...

• January 23, 2014 23 Jan'14

  Can elephants dance in the cloud?

  IBM’s renewed public cloud strategy could succeed in attracting customers old and new, but the company must tread carefully

• January 22, 2014 22 Jan'14

  Capita to provide support applications for North Yorkshire Police

  North Yorkshire Police has selected Capita to deploy self-service HR and duty management applications to improve responsiveness

• January 20, 2014 20 Jan'14

  IBM to open London datacentre as part of $1.2bn global cloud push

  New facility first in UK to be based on IBM SoftLayer cloud architecture

• January 16, 2014 16 Jan'14

  Schneider backs British liquid cooling startup

  Support from the datacentre giant could help Iceotope spread its innovative immersion cooling system around the globe

• January 16, 2014 16 Jan'14

  TCS profits increase by over 30%

  Tata Consultancy Services (TCS) increased its profits by almost 32% and plans to recruit 55,000 people in 2014

• January 14, 2014 14 Jan'14

  Regional datacentre growth tempers UK price rises

  New datacentre clusters outside London keep average costs down, but firms that need space in the capital face a growing premium

• January 14, 2014 14 Jan'14

  McLaren uses Intralinks collaboration software to protect IP

  McLaren is using Intralinks collaboration software to share critical information across the business and protect its intellectual property (IP)

• January 13, 2014 13 Jan'14

  Open arguments stack up as hybrid cloud takes hold

  A lack of cloud standards is causing headaches for IT departments, but the drive for greater interoperability is gaining pace

• January 09, 2014 09 Jan'14

  UK blazes trail for cloud use in Europe

  Survey suggests UK companies are more comfortable with the cloud than their Continental counterparts

• January 03, 2014 03 Jan'14

  City Link contact centre gets real-time customer data

  Delivery firm City Link is reducing the time it takes for its contact center to handle customer requests through integrating Cisco technology with interactive software

• January 03, 2014 03 Jan'14

  Economic recovery drives software and services spending

  The improving economy will lead to organisations spending more on software and IT services according to analyst Forrester.

• December 30, 2013 30 Dec'13

  Top 10 supplier profiles 2013

  Are you thinking of doing business with an IT technology supplier? Check out our independent profiles of the leading technology companies.

• December 28, 2013 28 Dec'13

  Top 10 datacentre stories of 2013

  The drive for greater efficiency, CO2 reduction and the development of new technologies continued to dominate datacentre developments this year

• December 24, 2013 24 Dec'13

  Top 10 IT outsourcing stories of 2013

  Controversy and outsourcing are never far apart. While the controversy surrounding IT outsourcing is a mere trifle compared with the shenanigans of Serco and G4S, which were accused of overcharging by the government, it is never far from the front ...

• December 23, 2013 23 Dec'13

  Top 10 cloud computing stories of 2013

  It was the year big business warmed to the cloud while NSA snooping revelations sent shivers down the industry’s spine...

• December 12, 2013 12 Dec'13

  Microsoft enlists elite providers to ease customer cloud moves

  Cloud OS Network aims to woo organisations seeking hassle-free hybrid cloud

• December 05, 2013 05 Dec'13

  Norfolk and Suffolk police outsource back-office systems

  Norfolk and Suffolk Constabularies are outsourcing ERP and duty management systems to Capgemini in a seven-year deal worth £3.75m

• December 03, 2013 03 Dec'13

  Indian IT services more business expertise than low cost, says Nasscom

  Indian IT services firms are no longer simply vehicles for Western businesses to make massive cuts in IT costs, says Nasscom

• December 03, 2013 03 Dec'13

  CIO interview: Balfour Beatty CIO Danny Reeves on constructing a new bottom line

  Balfour Beatty CIO Danny Reeves reveals the challenges of rethinking IT from the ground up after inheriting 10 datacentres

• December 03, 2013 03 Dec'13

  Scabal moves to the cloud for storage flexibility

  Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage

• December 03, 2013 03 Dec'13

  Where is Satyam now? Well, it’s not Satyam for a start

  Satyam, which was rescued from collapse in 2009, has plans for restoring its position as a top-tier Indian IT services provider

• December 02, 2013 02 Dec'13

  Ipswich Building Society forced to change IT services supplier

  Ipswich Building Society was part of a group of companies that had to find new IT service provider following a decision by the incumbent supplier to exit the business

• December 02, 2013 02 Dec'13

  Case study: Sudlows pushes tight-squeeze datacentre to the limits

  Award-winning project turned a would-be office block into a high-capacity, energy-efficient colocation facility in six months

• November 29, 2013 29 Nov'13

  IT services firm acquires UBS system in outsourcing deal

  UBS has sold a reference data management system to Tech Mahindra which will now be run by the Indian service provider as a service and offered to other customers

• November 28, 2013 28 Nov'13

  Npower outsourcing means thousands of job cuts and transfers to suppliers

  Electricity supplier npower is outsourcing customer services and offshoring back-office work to Capita and TCS, affecting about 2000 jobs

• November 28, 2013 28 Nov'13

  Big beasts fail to dent AWS cloud lead

  Amazon’s cloud service remains more than four times more popular than its closest competitor, survey finds

• November 27, 2013 27 Nov'13

  Government department signs CGI for service integration

  The DECC has signed a desktop services and support contract with CGI for cloud-based services

• November 27, 2013 27 Nov'13

  Years of IT staff cuts drives outsourcing resurgence

  The IT outsourcing sector in the UK is going through resurgence as businesses realise they no longer have the staff to harness the latest technologies

• November 26, 2013 26 Nov'13

  IT suppliers relaxed about contract visibility

  IT and BPO suppliers Atos and Capita say they are relaxed about being more open about the often obscured details of large government contracts, as outsourcing giants are put under pressure by MPs to open up to public scrutiny

• November 25, 2013 25 Nov'13

  Global public sector outsourcing far outstrips private sector

  Global public sector organisations spent €7.4bn in the third quarter on IT outsourcing and business process outsourcing (BPO), compared with €4.6bn in the private sector.

• November 20, 2013 20 Nov'13

  Nordics push to become European datacentre hub

  Do growing datacentre investments in the Nordic countries by IT giants really signal the region is the best place in Europe to site servers?

• November 11, 2013 11 Nov'13

  Fear of cloud servers fading fast among UK firms

  Research shows traditionally risk-averse UK firms are being persuaded by the benefits of co-location, with more than 20% of servers now outsourced

• November 07, 2013 07 Nov'13

  Cognizant exceeds over 20% growth as non-linear sales accelerate

  IT services firm Cognizant has reported almost 22% sales growth in its latest three month business period as the double digit offshore-centric suppliers accelerate

• November 06, 2013 06 Nov'13

  Manufacturer Henkel outsources to transform IT service delivery

  Global manufacturer Henkel has expanded its global IT service delivery agreement with Unisys to transform how it delivers IT to its 38,000 global workforce

• November 04, 2013 04 Nov'13

  Crown Hosting Service to save £530m from government IT bill by 2018

  Government Digital Service to establish new Crown Hosting Service to consolidate hosting across Whitehall, saving £530m per year by 2018

• October 31, 2013 31 Oct'13

  Companies are not taking advantage of data analytics, research says

  Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports

• October 31, 2013 31 Oct'13

  ISG to publish report on global public sector IT outsourcing

  IT outsourcing market intelligence company ISG will soon release its first ever global public sector research report, reflecting the growing importance of the sector to the global outsourcing industry

• October 31, 2013 31 Oct'13

  BT Sport hits telecoms giant’s profits

  The UK telecoms firm reports a fall in profits as it continues to invest into its new television services

• October 31, 2013 31 Oct'13

  Explosive IT outsourcing figures mask industry realignment

  The latest figures on global IT outsourcing sales from ISG reflect a realignment in IT services as they are bought in different ways

• October 28, 2013 28 Oct'13

  Aerospace company turns to cloud in $4m HR IT project

  Problems finding skilled engineers has prompted BE Aerospace to sign deal with SuccessFactors for cloud HR technology.

• October 28, 2013 28 Oct'13

  Six tips to help you negotiate the best deal with your datacentre provider

  Your willingness to negotiate can make a big difference to the deal you get, says Anthony Day, associate at law firm DLA Piper

• October 25, 2013 25 Oct'13

  Glasgow 2014 Commonwealth Games IT on track

  IT services firm Atos says implementation of IT systems to support the 2014 Commonwealth Games in Glasgow next year is on track

• October 25, 2013 25 Oct'13

  Fulham football club address skills shortfall with cloud database

  Fulham football club’s IT team moves its database infrastructure to the cloud with a database as a service implementation

• October 25, 2013 25 Oct'13

  Help for Heroes picks hybrid cloud to optimise databases and website

  Help for Heroes is building a hybrid cloud to optimise performance and resilience of the charity’s websites and databases

• October 24, 2013 24 Oct'13

  NTT Europe saves time with Sepaton data deduplication VTL deployment

  NTT Europe was sick of tape libraries “shoeshining” so went for a $2.5m deployment of Sepaton data deduplication virtual tape libraries to slash backup and restore times

• October 23, 2013 23 Oct'13

  Michael Dell lays out enterprise plans for re-privatised Dell

  In a keynote presentation at the Dell Technology Camp in Paris, Michael Dell outlined how the newly re-privatised firm will target the enterprise

• October 21, 2013 21 Oct'13

  Manchester’s Pennine Acute Hospitals NHS Trust streamlines IT with private cloud

  Pennine Acute Hospitals NHS Trust is implementing a private cloud to improve IT efficiency for the organisation’s 8,800 staff members

• October 21, 2013 21 Oct'13

  Europe sees huge outsourcing surge

  The third quarter of 2013 saw the highest number of IT outsourcing contracts ever signed in Europe, says ISG

• October 17, 2013 17 Oct'13

  Gatwick Airport embarks on communications overhaul

  Gatwick Airport has embarked on a five-year project to replace its 60-year-old communications infrastructure with a cloud-based system