News
Managed services and hosting services
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February 06, 2015
06
Feb'15
Kellogg's outsources digital marketing to Indian supplier
Food giant Kellogg's outsources the management of its digital marketing platform to Indian IT services firm Mindtree
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February 05, 2015
05
Feb'15
Newport to get resilient fibre ring for community safety projects
As part of a wide-reaching regeneration plan, Newport City Council deploys resilient fibre optic network to support community safety
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February 04, 2015
04
Feb'15
Heinz puts SAP HANA in the cloud to boost global efficiency
Food producer Heinz deploys SAP HANA on Virtustream’s xStream platform-as-a-service (PaaS) infrastructure to boost efficiency
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February 04, 2015
04
Feb'15
Milan Expo 2015 builds smart city with Telecom Italia and Cisco
The organisers of Milan Expo 2015 have built a smart city site from the ground up with the support of Telecom Italia and Cisco
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February 03, 2015
03
Feb'15
Aeris and Tech Mahindra to launch carrier IoT platform
M2M technology provider Aeris has linked up with services supplier Tech Mahindra to target mobile carriers that want to develop their IoT business
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February 02, 2015
02
Feb'15
IT services dominates UK outsourcing in 2013 but employment flat
IT and digital services contributed more to the UK economy in 2013 than any other part of the business services sector
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February 02, 2015
02
Feb'15
Dixons Carphone joins MVNO fray to support internet of things
Electronics retail giant to launch mobile network using Three MNO services to support growth in the internet of things
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January 27, 2015
27
Jan'15
AstraZeneca deploys Box to all its 51,000 staff to boost collaboration
Multinational biopharma business AstraZeneca has chosen to deploy Box cloud-based collaboration to all its 51,000 employees
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January 27, 2015
27
Jan'15
Indirect discrimination claim against TCS to progress after hearing
Judge at employment tribunal against Tata Consultancy Services’ employment practice gives go-ahead for indirect discrimination claim
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January 27, 2015
27
Jan'15
AstraZeneca consolidates on-site IT to sole service provider Computacenter
AstraZeneca has outsourced its on-site IT services to Computacenter in a three-year agreement
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January 22, 2015
22
Jan'15
UK businesses handing over cyber security to third parties
More UK businesses are outsourcing their IT security because budgets are not growing as fast as the security threat
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January 22, 2015
22
Jan'15
Rackspace offers vCloud hosting for enterprise private clouds
Rackspace and VMware have joined forces to provide hosted private cloud services for business users
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January 21, 2015
21
Jan'15
TCS and Capgemini prove there's still life in the offshore IT model
The offshore IT delivery model is far from dead, despite moves to non-linear business models among IT services providers
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January 21, 2015
21
Jan'15
Union ballots CSC members for MoD strike
CSC staff at the Ministry of Defence (MoD) have rejected a 0.3% pay increase and the Public and Commercial Services Union initiated a ballet for strike action
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January 20, 2015
20
Jan'15
Police back-office outsourcing criticised by union
The leader of the union representing police back-office workers has criticised a Met Police plan to outsource back-office functions
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January 20, 2015
20
Jan'15
Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services
Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers
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January 20, 2015
20
Jan'15
Economist urges Indian Prime Minister to address outsourcing with Obama
An economist wants Indian Prime Minister Narendra Modi to confront the US government’s stance against outsourcing because of public resentment
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January 20, 2015
20
Jan'15
Dartmoor National Park brings public wireless to remote sites
Dartmoor National Park Authority deploys Cloud in a Box to offer visitors Wi-Fi at its facilities
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January 20, 2015
20
Jan'15
Royal Mail outsources desktop IT services to Computacenter
Royal Mail outsources desktop IT services to Computacenter, which will support 30,000 users in head office, sorting and distribution locations
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January 19, 2015
19
Jan'15
IT infrastructure services fuel massive European outsourcing spend
Organisations in Europe accounted for over half of global IT outsourcing and business process outsourcing spending in 2014
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January 19, 2015
19
Jan'15
Microsoft Azure had more downtime in 2014 than main cloud rivals
Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis
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January 15, 2015
15
Jan'15
CGI to provide government security vetting system
IT services supplier CGI is providing the UK government’s security vetting under a four-year contract
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January 15, 2015
15
Jan'15
More double-digit growth for Tata Consultancy Services
India’s biggest IT services firm is still firmly on the growth curve, reporting a double-digit rise in revenue for its latest financial quarter
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January 15, 2015
15
Jan'15
Amatis Networks waves goodbye to LUN woes and deploys Tintri hybrid flash
Managed service provider Amatis Networks deploys Tintri hybrid flash to slash latency and cut time-consuming LUN storage management overheads
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January 14, 2015
14
Jan'15
Government extends PSN in response to supplier query deluge
The Crown Commercial Service is extending the PSN Connectivity and Services frameworks for a further 12 months, after receiving a deluge of questions about its impending replacement
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January 12, 2015
12
Jan'15
Large fire at Amazon datacentre building site
An Amazon datacentre in the US caught fire last week during construction
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January 09, 2015
09
Jan'15
IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence
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January 08, 2015
08
Jan'15
No evidence the government's prompt payment for SMEs is working
The government can't tell whether SME suppliers are benefiting from its commitment to pay 80% of its suppliers on time
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December 24, 2014
24
Dec'14
Top 10 IT outsourcing stories of 2014
IT outsourcing has had a big year in the IT services market. The increasing maturity and acceptance of cloud-based services has shaken up suppliers
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December 22, 2014
22
Dec'14
IBM expands cloud services globally
IBM has stretched the global reach of its cloud computing services by adding 12 locations to its network of cloud centres
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December 19, 2014
19
Dec'14
Atos targets US growth with billion-dollar Xerox acquisition
Atos is to spend over $1bn and take over the IT outsourcing operations of Xerox
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December 19, 2014
19
Dec'14
Accenture and BT to battle for NHS email contract
The NHS has shortlisted two suppliers for its email system, with BT and Accenture still in the mix
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December 17, 2014
17
Dec'14
Accenture to hire 1,600 people in the UK
IT services giant Accenture is recruiting 1,600 people in the UK next year in a wide range of roles spread across the country
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December 17, 2014
17
Dec'14
Cabinet Office begins procurement for next stage of Gov.uk Verify
The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services
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December 11, 2014
11
Dec'14
Crest Nicholson got more from IT outsourcing contract second time around
House building company Crest Nicholson used the end of an outsourcing contract to fine tune the relationship and drive a better deal
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December 10, 2014
10
Dec'14
Northamptonshire County Council cuts direct staff by 95% with outsourcing
Northamptonshire County Council will cut its workforce from 4,000 to 150 over five years by outsourcing community services
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December 09, 2014
09
Dec'14
CSC targeting UK private sector growth after quiet restructure
US IT services company CSC has been quiet in the UK but, with a new team in place, it is targeting growth in the private sector
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December 09, 2014
09
Dec'14
Post Office outsources IT to Computacenter in £100m deal
The Post Office has outsourced user computing services to Computacenter in a four-year managed services deal
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December 03, 2014
03
Dec'14
European firms satisfied with IT infrastructure outsourcing but priorities are changing
Although 60% of European businesses are satisfied with their IT infrastructure provider, focus is switching from cost reduction to services that offer business benefits
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December 02, 2014
02
Dec'14
HP puts big data in the cloud and announces services enhancements
On the opening day of HP Discover in Barcelona, HP has announced a major milestone in its big data strategy
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December 01, 2014
01
Dec'14
Smart Energy GB harnesses cloud through outsourced IT
Smart Energy GB created a hybrid cloud-based IT infrastructure and outsourced IT to support its campaign
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November 28, 2014
28
Nov'14
China targets offshore IT service industry for growth
The government in China is attempting to develop an IT services industry through tax cuts, financial support and reducing bureaucracy
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November 28, 2014
28
Nov'14
Europe’s software companies living on the edge as cloud forces change
There is a high risk of failure at Europe’s software companies as they restructure to reposition themselves in a sector transformed by new technology
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November 28, 2014
28
Nov'14
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI
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November 26, 2014
26
Nov'14
HP results disappoint ahead of split
HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline
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November 24, 2014
24
Nov'14
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse
Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period
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November 21, 2014
21
Nov'14
EDF extends IT outsourcing contract with Capgemini
Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years
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November 19, 2014
19
Nov'14
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers
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November 19, 2014
19
Nov'14
Microsoft Azure failure puts websites offline
Websites have been sent crashing as a result of problems with Microsoft’s Azure cloud computing platform
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November 19, 2014
19
Nov'14
Growing numbers of IT leaders put mission-critical apps in the cloud
Most IT leaders have put mission-critical apps in the cloud or are planning to over the next two years, says Forrester
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November 19, 2014
19
Nov'14
UK SMEs lose ₤90m because of missed calls
UK SMEs lost ₤90m sales last year by failing to pick up phone calls because customers will not call back again
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November 19, 2014
19
Nov'14
Fujitsu touts 'human-centric innovation' model
Fujitsu wants to take customers on a journey towards what it terms “human-centric” IT
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November 18, 2014
18
Nov'14
Crest Nicholson moves IT to South Africa in Computacenter outsourcing deal
Crest Nicholson is moving most of its IT services to South Africa as part of a broad IT services contract with Computacenter
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November 18, 2014
18
Nov'14
Lufthansa confirms €1bn mega-outsourcing deal with IBM
German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn
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November 17, 2014
17
Nov'14
What are the risks for HMRC in ditching its outsourcing mega-deal?
How will HM Revenue and Customs (HMRC) mitigate the risks of breaking up one of the largest outsourcing deals ever signed?
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November 17, 2014
17
Nov'14
Tech Mahindra backs Milton Keynes smart city project
Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks
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November 17, 2014
17
Nov'14
BT Global Services not for sale after pleasing progress
BT will not sell off its IT services arm after the unit’s performance improved as a result of its re-organision
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November 17, 2014
17
Nov'14
Government needs more conversations with local businesses, says digital chief Mike Bracken
The government needs to have more conversations with businesses of all shapes and sizes on a regional basis
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November 14, 2014
14
Nov'14
Firms save more by cutting supplier costs than by laying off staff, says research
CIOs reluctant to challenge IT service providers to cut costs because multi-sourced IT ecosystems are too delicate to tamper with
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November 14, 2014
14
Nov'14
Northern Ireland Electricity extends IT outsourcing deal
Northern Ireland Electricity (NIE) has extended an IT managed services deal with Capita by another three years
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November 13, 2014
13
Nov'14
Next six months critical for technology sector growth, says KPMG
KPMG says the coming months will be crucial in assessing whether the UK's tech industry growth is sustainable
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November 13, 2014
13
Nov'14
Cisco CEO John Chambers attacks Barack Obama over net neutrality
Just days after US president Barack Obama backed net neutrality, Cisco CEO John Chambers says it will hurt business
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November 12, 2014
12
Nov'14
Irish regulator stings bank over RBS IT failings
RBS-owned Ulster Bank has been fined €3.5m by the Irish financial services regulator in relation to the IT problems experienced in the summer of 2012
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November 12, 2014
12
Nov'14
Ericsson ranks Stockholm, London and Paris the world’s most connected cities
Ericsson’s Networked Society Index puts London near the top of its connected cities table but others may challenge it soon
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November 11, 2014
11
Nov'14
Lack of in-house skills stymies IaaS migration, says report
Infrastructure-as-a-service (IaaS) supplier Reconnix says most businesses fear they lack the skills to move to the cloud
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November 11, 2014
11
Nov'14
What to expect from AWS re:Invent 2014
Amazon is all set to unveil new services and features at its AWS re:Invent 2014
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November 11, 2014
11
Nov'14
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos
Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos
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November 11, 2014
11
Nov'14
Vodafone launches UK residential broadband service
Mobile operator Vodafone announces UK consumer broadband service as it steps up its 4G network investment
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November 11, 2014
11
Nov'14
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud
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November 10, 2014
10
Nov'14
Price hikes on comms and internet services loom under changing EU VAT rules
Businesses unaware of effect of radical changes to EU VAT rules on supply of telecoms, broadcasting and electronic services
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November 07, 2014
07
Nov'14
How networking brought innovation and automation to Heathrow Terminal 2
Heathrow Airport has put automation and collaboration at the heart of a £34m network deployment in Terminal 2
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November 07, 2014
07
Nov'14
Ofcom launches initiative to plug SMEs' lack of confidence in communications services
Regulator Ofcom launches online portal to help business owners exploit commercial communications services
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November 06, 2014
06
Nov'14
ITN deploys wireless transmission technology for breaking news
ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London
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November 06, 2014
06
Nov'14
Capgemini third-quarter revenues grow 2.8% to €2.59bn
IT services provider Capgemini posts 2.8% revenue growth in Q3 2014 to €2.59bn with strong UK and US demand
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November 05, 2014
05
Nov'14
Ministry of Justice eventually outsources user computing services
The Ministry of Justice has finally contracted Atos to deliver user computing services years after it had planned to go to market
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November 05, 2014
05
Nov'14
Landmark quarter for IT outsourcing as spending increases
Global businesses are spending on IT again after three quarters of reduced IT outsourcing investments
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November 05, 2014
05
Nov'14
CIOs have erratic IT services pricing on their side
The IT services sector is seeing erratic pricing as western suppliers face competition from offshore suppliers
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November 04, 2014
04
Nov'14
Wi-Fi forecast predicts one hotspot for every 20 people by 2018
Worldwide audit for Wi-Fi network aggregator iPass reveals how public Wi-Fi might change in the next four years
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October 31, 2014
31
Oct'14
Fujitsu forced to disclose subsidiary staff pay
Arbitration body forces Fujitsu to reveal subsidiary pay structure after staff request disclosure through union Unite
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October 31, 2014
31
Oct'14
2014 one of strongest years for UK IT outsourcing
The amount spent on outsourcing contracts this year in Europe is expected to be one of the highest figures ever
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October 31, 2014
31
Oct'14
Pirate Bay co-founder faces up to six years in jail
Pirate Bay co-founder Gottfrid Svartholm Warg faces up to six years in jail after being convicted of hacking into computers in Denmark
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October 30, 2014
30
Oct'14
BT sees increasing fibre demand, but sales remain flat
BT attracts new fibre customers but fails to translate growth to revenues in the second quarter of 2014
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October 28, 2014
28
Oct'14
IT workers better off with IT service provider, says Lufthansa CFO
Lufthansa CTO says outsourcing deals could put some employees in a better position
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October 24, 2014
24
Oct'14
German multinational to transform IT infrastructure
German company Vorwerk outsources IT infrastructure and application development operations to Cognizant
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October 22, 2014
22
Oct'14
Liverpool council to save £30m taking BT joint venture in-house
Liverpool City Council will save £30m over three years by taking its Liverpool Direct Ltd joint venture back in-house
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October 22, 2014
22
Oct'14
De Beers transforms global IT infrastructure in outsourcing deal with HCL
South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services
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October 22, 2014
22
Oct'14
Lufthansa signs long-term outsourcing deal with IBM
Lufthansa is in final negotiations with IBM Global Services to outsource its IT infrastructure services
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October 17, 2014
17
Oct'14
Local government outsourcing shrinks workforce 35%
The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing
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October 17, 2014
17
Oct'14
Google shares down on mixed third quarter results
Google's share price dipped around 3% in response to mixed financial results for the third quarter
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October 10, 2014
10
Oct'14
Starbucks uses cloud to manage innovation and disruptive technologies
Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle
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October 09, 2014
09
Oct'14
HP should use split to make up lost ground in IT services
When HP acquired EDS for $13.9bn in 2008 the scene was set for the IT giant to challenge IBM in the IT services sector
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October 08, 2014
08
Oct'14
Welsh government hands control of PSN to BT
BT to take over running of PSN across Wales from Logicalis
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October 08, 2014
08
Oct'14
Volkswagen to open Indian IT development centre
VW is opening a development centre in India to keep IT knowledge in-house while benefiting from the offshore model
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October 06, 2014
06
Oct'14
Mid-market reshoring to give UK an economic boost
A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years
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October 06, 2014
06
Oct'14
HP plans to split business, say reports
Hewlett Packard is planning to split the company into two separate businesses, according to reports
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October 02, 2014
02
Oct'14
Sunborn puts network in the cloud at Docklands’ first floating hotel
Hospitality firm Sunborn picks Mitel 3300 IP Communications platform for London's first floating hotel
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October 01, 2014
01
Oct'14
Vtesse bought by Interoute in major fibre expansion
Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network
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September 29, 2014
29
Sep'14
Almost three-quarters of big companies to increase outsourcing
Investments in outsourced services will increase at almost three-quarters of global businesses
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September 29, 2014
29
Sep'14
BT launches cloud voice service for businesses
BT to deliver flexible cloud-based VoIP services to SME customers
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September 29, 2014
29
Sep'14
CIO interview: Darrell Sturley, deputy CIO, University of Oxford
Darrell Sturley, deputy CIO at the University of Oxford, discusses plans to replace current IT systems with managed services