News

Managed services and hosting services

• February 26, 2015 26 Feb'15

  Could IBM really function with tens of thousands fewer staff?

  Could IBM, or any of the large IT and BPO service providers, still function with tens or even hundreds of thousands fewer staff?

• February 25, 2015 25 Feb'15

  Deutsche Bank signs 10-year deal to re-engineer wholesale banking IT

  Deutsche Bank signs 10-year deal with HP to re-engineer the IT that underpins its wholesale banking arm

• February 24, 2015 24 Feb'15

  NHS Trafford chooses CSC to deliver healthcare co-ordination centre

  NHS Trafford Clinical Commissioning Group (CCG) is opening an IT-driven centre to co-ordinate healthcare in the region

• February 24, 2015 24 Feb'15

  Amey awards $87m IT services contract

  Engineering company Amey outsources application development and management to CSC as part of seven-year contract

• February 23, 2015 23 Feb'15

  UK businesses' IT services better off in India than the cloud

  UK businesses have yet to be convinced of the benefits of cloud computing but continue to outsource IT, says a global survey from KPMG

• February 23, 2015 23 Feb'15

  Schuh deploys public Wi-Fi and mobile stock checking in-store

  Shoe retailer schuh selects cloud Wi-Fi provider Purple WiFi to offer in-store access for customers and staff

• February 19, 2015 19 Feb'15

  Capgemini increases Indian staff by 20%, as profits rise by 31%

  Capgemini increased the number of staff it has in India by 20% in 2014, while its profits went up by 31% and its revenues by 3.4%

• February 19, 2015 19 Feb'15

  Dutch bank ABN Amro outsources digital transformation to Infosys

  Dutch banking giant ABN Amro has outsourced IT services to Indian supplier Infosys to improve its digital credentials

• February 16, 2015 16 Feb'15

  Infosys acquires Panaya for automation

  Infosys continues its move to non-linear business models through the acquisition of US automation software maker Panaya for $200m

• February 12, 2015 12 Feb'15

  Cisco’s software-defined networking business booms

  Cisco’s Application Centric Infrastructure customer base doubles in three months as its software-defined networking model gains traction

• February 10, 2015 10 Feb'15

  Ed Vaizey: Ambition to have local government on one platform

  The question over whether Government Digital Services can scale locally was discussed at a Computer Weekly debate

• February 10, 2015 10 Feb'15

  UK IT and business processing outsourcing deals hit £6.65bn in 2014

  The UK's IT and business process outsourcing spend reached £6.65bn last year. IT outsourcing accounted for £3.44bn of that

• February 10, 2015 10 Feb'15

  Engineering firm Smiths Group to embark on landmark SDN project

  Engineering and technology firm Smiths Group renews AT&T contract ahead of major network refresh, and plans to put SDN at the heart of its project

• February 09, 2015 09 Feb'15

  ShopDirect selects IBM managed service with SoftLayer hybrid cloud

  Shop Direct is using IBM’s SoftLayer hybrid cloud in a 10-year outsourcing deal to provide analytics, mobile and social applications

• February 09, 2015 09 Feb'15

  Capita approved as supplier of NHS IT services

  Capita is one of just a few private sector service providers to make it into the latest NHS supplier framework

• February 06, 2015 06 Feb'15

  Kellogg's outsources digital marketing to Indian supplier

  Food giant Kellogg's outsources the management of its digital marketing platform to Indian IT services firm Mindtree

• February 05, 2015 05 Feb'15

  Newport to get resilient fibre ring for community safety projects

  As part of a wide-reaching regeneration plan, Newport City Council deploys resilient fibre optic network to support community safety

• February 04, 2015 04 Feb'15

  Heinz puts SAP HANA in the cloud to boost global efficiency

  Food producer Heinz deploys SAP HANA on Virtustream’s xStream platform-as-a-service (PaaS) infrastructure to boost efficiency

• February 04, 2015 04 Feb'15

  Milan Expo 2015 builds smart city with Telecom Italia and Cisco

  The organisers of Milan Expo 2015 have built a smart city site from the ground up with the support of Telecom Italia and Cisco

• February 03, 2015 03 Feb'15

  Aeris and Tech Mahindra to launch carrier IoT platform

  M2M technology provider Aeris has linked up with services supplier Tech Mahindra to target mobile carriers that want to develop their IoT business

• February 02, 2015 02 Feb'15

  IT services dominates UK outsourcing in 2013 but employment flat

  IT and digital services contributed more to the UK economy in 2013 than any other part of the business services sector

• February 02, 2015 02 Feb'15

  Dixons Carphone joins MVNO fray to support internet of things

  Electronics retail giant to launch mobile network using Three MNO services to support growth in the internet of things

• January 27, 2015 27 Jan'15

  AstraZeneca deploys Box to all its 51,000 staff to boost collaboration

  Multinational biopharma business AstraZeneca has chosen to deploy Box cloud-based collaboration to all its 51,000 employees

• January 27, 2015 27 Jan'15

  Indirect discrimination claim against TCS to progress after hearing

  Judge at employment tribunal against Tata Consultancy Services’ employment practice gives go-ahead for indirect discrimination claim

• January 27, 2015 27 Jan'15

  AstraZeneca consolidates on-site IT to sole service provider Computacenter

  AstraZeneca has outsourced its on-site IT services to Computacenter in a three-year agreement

• January 22, 2015 22 Jan'15

  UK businesses handing over cyber security to third parties

  More UK businesses are outsourcing their IT security because budgets are not growing as fast as the security threat

• January 22, 2015 22 Jan'15

  Rackspace offers vCloud hosting for enterprise private clouds

  Rackspace and VMware have joined forces to provide hosted private cloud services for business users

• January 21, 2015 21 Jan'15

  TCS and Capgemini prove there's still life in the offshore IT model

  The offshore IT delivery model is far from dead, despite moves to non-linear business models among IT services providers

• January 21, 2015 21 Jan'15

  Union ballots CSC members for MoD strike

  CSC staff at the Ministry of Defence (MoD) have rejected a 0.3% pay increase and the Public and Commercial Services Union initiated a ballet for strike action

• January 20, 2015 20 Jan'15

  Police back-office outsourcing criticised by union

  The leader of the union representing police back-office workers has criticised a Met Police plan to outsource back-office functions

• January 20, 2015 20 Jan'15

  Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services

  Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers

• January 20, 2015 20 Jan'15

  Economist urges Indian Prime Minister to address outsourcing with Obama

  An economist wants Indian Prime Minister Narendra Modi to confront the US government’s stance against outsourcing because of public resentment

• January 20, 2015 20 Jan'15

  Dartmoor National Park brings public wireless to remote sites

  Dartmoor National Park Authority deploys Cloud in a Box to offer visitors Wi-Fi at its facilities

• January 20, 2015 20 Jan'15

  Royal Mail outsources desktop IT services to Computacenter

  Royal Mail outsources desktop IT services to Computacenter, which will support 30,000 users in head office, sorting and distribution locations

• January 19, 2015 19 Jan'15

  IT infrastructure services fuel massive European outsourcing spend

  Organisations in Europe accounted for over half of global IT outsourcing and business process outsourcing spending in 2014

• January 19, 2015 19 Jan'15

  Microsoft Azure had more downtime in 2014 than main cloud rivals

  Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis

• January 15, 2015 15 Jan'15

  CGI to provide government security vetting system

  IT services supplier CGI is providing the UK government’s security vetting under a four-year contract

• January 15, 2015 15 Jan'15

  More double-digit growth for Tata Consultancy Services

  India’s biggest IT services firm is still firmly on the growth curve, reporting a double-digit rise in revenue for its latest financial quarter

• January 15, 2015 15 Jan'15

  Amatis Networks waves goodbye to LUN woes and deploys Tintri hybrid flash

  Managed service provider Amatis Networks deploys Tintri hybrid flash to slash latency and cut time-consuming LUN storage management overheads

• January 14, 2015 14 Jan'15

  Government extends PSN in response to supplier query deluge

  The Crown Commercial Service is extending the PSN Connectivity and Services frameworks for a further 12 months, after receiving a deluge of questions about its impending replacement

• January 12, 2015 12 Jan'15

  Large fire at Amazon datacentre building site

  An Amazon datacentre in the US caught fire last week during construction

• January 09, 2015 09 Jan'15

  IBM still a bellwether despite industry departure from traditional IT services

  Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence

• January 08, 2015 08 Jan'15

  No evidence the government's prompt payment for SMEs is working

  The government can't tell whether SME suppliers are benefiting from its commitment to pay 80% of its suppliers on time

• December 24, 2014 24 Dec'14

  Top 10 IT outsourcing stories of 2014

  IT outsourcing has had a big year in the IT services market. The increasing maturity and acceptance of cloud-based services has shaken up suppliers

• December 22, 2014 22 Dec'14

  IBM expands cloud services globally

  IBM has stretched the global reach of its cloud computing services by adding 12 locations to its network of cloud centres

• December 19, 2014 19 Dec'14

  Atos targets US growth with billion-dollar Xerox acquisition

  Atos is to spend over $1bn and take over the IT outsourcing operations of Xerox

• December 19, 2014 19 Dec'14

  Accenture and BT to battle for NHS email contract

  The NHS has shortlisted two suppliers for its email system, with BT and Accenture still in the mix

• December 17, 2014 17 Dec'14

  Accenture to hire 1,600 people in the UK

  IT services giant Accenture is recruiting 1,600 people in the UK next year in a wide range of roles spread across the country

• December 17, 2014 17 Dec'14

  Cabinet Office begins procurement for next stage of Gov.uk Verify

  The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services

• December 11, 2014 11 Dec'14

  Crest Nicholson got more from IT outsourcing contract second time around

  House building company Crest Nicholson used the end of an outsourcing contract to fine tune the relationship and drive a better deal

• December 10, 2014 10 Dec'14

  Northamptonshire County Council cuts direct staff by 95% with outsourcing

  Northamptonshire County Council will cut its workforce from 4,000 to 150 over five years by outsourcing community services

• December 09, 2014 09 Dec'14

  CSC targeting UK private sector growth after quiet restructure

  US IT services company CSC has been quiet in the UK but, with a new team in place, it is targeting growth in the private sector

• December 09, 2014 09 Dec'14

  Post Office outsources IT to Computacenter in £100m deal

  The Post Office has outsourced user computing services to Computacenter in a four-year managed services deal

• December 03, 2014 03 Dec'14

  European firms satisfied with IT infrastructure outsourcing but priorities are changing

  Although 60% of European businesses are satisfied with their IT infrastructure provider, focus is switching from cost reduction to services that offer business benefits

• December 02, 2014 02 Dec'14

  HP puts big data in the cloud and announces services enhancements

  On the opening day of HP Discover in Barcelona, HP has announced a major milestone in its big data strategy

• December 01, 2014 01 Dec'14

  Smart Energy GB harnesses cloud through outsourced IT

  Smart Energy GB created a hybrid cloud-based IT infrastructure and outsourced IT to support its campaign

• November 28, 2014 28 Nov'14

  China targets offshore IT service industry for growth

  The government in China is attempting to develop an IT services industry through tax cuts, financial support and reducing bureaucracy

• November 28, 2014 28 Nov'14

  Europe’s software companies living on the edge as cloud forces change

  There is a high risk of failure at Europe’s software companies as they restructure to reposition themselves in a sector transformed by new technology

• November 28, 2014 28 Nov'14

  CGI secures communications between pilots and air traffic control

  Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI

• November 26, 2014 26 Nov'14

  HP results disappoint ahead of split

  HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline

• November 24, 2014 24 Nov'14

  Mature Indian offshore IT services firms take larger chunk of market as US giants collapse

  Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period

• November 21, 2014 21 Nov'14

  EDF extends IT outsourcing contract with Capgemini

  Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years

• November 19, 2014 19 Nov'14

  UK government failing to break large service providers’ dominance

  Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers

• November 19, 2014 19 Nov'14

  Microsoft Azure failure puts websites offline

  Websites have been sent crashing as a result of problems with Microsoft’s Azure cloud computing platform

• November 19, 2014 19 Nov'14

  Growing numbers of IT leaders put mission-critical apps in the cloud

  Most IT leaders have put mission-critical apps in the cloud or are planning to over the next two years, says Forrester

• November 19, 2014 19 Nov'14

  UK SMEs lose ₤90m because of missed calls

  UK SMEs lost ₤90m sales last year by failing to pick up phone calls because customers will not call back again

• November 19, 2014 19 Nov'14

  Fujitsu touts 'human-centric innovation' model

  Fujitsu wants to take customers on a journey towards what it terms “human-centric” IT

• November 18, 2014 18 Nov'14

  Crest Nicholson moves IT to South Africa in Computacenter outsourcing deal

  Crest Nicholson is moving most of its IT services to South Africa as part of a broad IT services contract with Computacenter

• November 18, 2014 18 Nov'14

  Lufthansa confirms €1bn mega-outsourcing deal with IBM

  German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn

• November 17, 2014 17 Nov'14

  What are the risks for HMRC in ditching its outsourcing mega-deal?

  How will HM Revenue and Customs (HMRC) mitigate the risks of breaking up one of the largest outsourcing deals ever signed?

• November 17, 2014 17 Nov'14

  Tech Mahindra backs Milton Keynes smart city project

  Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks

• November 17, 2014 17 Nov'14

  BT Global Services not for sale after pleasing progress

  BT will not sell off its IT services arm after the unit’s performance improved as a result of its re-organision

• November 17, 2014 17 Nov'14

  Government needs more conversations with local businesses, says digital chief Mike Bracken

  The government needs to have more conversations with businesses of all shapes and sizes on a regional basis

• November 14, 2014 14 Nov'14

  Firms save more by cutting supplier costs than by laying off staff, says research

  CIOs reluctant to challenge IT service providers to cut costs because multi-sourced IT ecosystems are too delicate to tamper with

• November 14, 2014 14 Nov'14

  Northern Ireland Electricity extends IT outsourcing deal

  Northern Ireland Electricity (NIE) has extended an IT managed services deal with Capita by another three years

• November 13, 2014 13 Nov'14

  Next six months critical for technology sector growth, says KPMG

  KPMG says the coming months will be crucial in assessing whether the UK's tech industry growth is sustainable

• November 13, 2014 13 Nov'14

  Cisco CEO John Chambers attacks Barack Obama over net neutrality

  Just days after US president Barack Obama backed net neutrality, Cisco CEO John Chambers says it will hurt business

• November 12, 2014 12 Nov'14

  Irish regulator stings bank over RBS IT failings

  RBS-owned Ulster Bank has been fined €3.5m by the Irish financial services regulator in relation to the IT problems experienced in the summer of 2012

• November 12, 2014 12 Nov'14

  Ericsson ranks Stockholm, London and Paris the world’s most connected cities

  Ericsson’s Networked Society Index puts London near the top of its connected cities table but others may challenge it soon

• November 11, 2014 11 Nov'14

  Lack of in-house skills stymies IaaS migration, says report

  Infrastructure-as-a-service (IaaS) supplier Reconnix says most businesses fear they lack the skills to move to the cloud

• November 11, 2014 11 Nov'14

  What to expect from AWS re:Invent 2014

  Amazon is all set to unveil new services and features at its AWS re:Invent 2014

• November 11, 2014 11 Nov'14

  Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos

  Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos

• November 11, 2014 11 Nov'14

  Vodafone launches UK residential broadband service

  Mobile operator Vodafone announces UK consumer broadband service as it steps up its 4G network investment

• November 11, 2014 11 Nov'14

  Qantas puts Oracle ERP in the cloud with Tata Consultancy Services

  Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud

• November 10, 2014 10 Nov'14

  Price hikes on comms and internet services loom under changing EU VAT rules

  Businesses unaware of effect of radical changes to EU VAT rules on supply of telecoms, broadcasting and electronic services

• November 07, 2014 07 Nov'14

  How networking brought innovation and automation to Heathrow Terminal 2

  Heathrow Airport has put automation and collaboration at the heart of a £34m network deployment in Terminal 2

• November 07, 2014 07 Nov'14

  Ofcom launches initiative to plug SMEs' lack of confidence in communications services

  Regulator Ofcom launches online portal to help business owners exploit commercial communications services

• November 06, 2014 06 Nov'14

  ITN deploys wireless transmission technology for breaking news

  ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London

• November 06, 2014 06 Nov'14

  Capgemini third-quarter revenues grow 2.8% to €2.59bn

  IT services provider Capgemini posts 2.8% revenue growth in Q3 2014 to €2.59bn with strong UK and US demand

• November 05, 2014 05 Nov'14

  Ministry of Justice eventually outsources user computing services

  The Ministry of Justice has finally contracted Atos to deliver user computing services years after it had planned to go to market

• November 05, 2014 05 Nov'14

  Landmark quarter for IT outsourcing as spending increases

  Global businesses are spending on IT again after three quarters of reduced IT outsourcing investments

• November 05, 2014 05 Nov'14

  CIOs have erratic IT services pricing on their side

  The IT services sector is seeing erratic pricing as western suppliers face competition from offshore suppliers

• November 04, 2014 04 Nov'14

  Wi-Fi forecast predicts one hotspot for every 20 people by 2018

  Worldwide audit for Wi-Fi network aggregator iPass reveals how public Wi-Fi might change in the next four years

• October 31, 2014 31 Oct'14

  Fujitsu forced to disclose subsidiary staff pay

  Arbitration body forces Fujitsu to reveal subsidiary pay structure after staff request disclosure through union Unite

• October 31, 2014 31 Oct'14

  2014 one of strongest years for UK IT outsourcing

  The amount spent on outsourcing contracts this year in Europe is expected to be one of the highest figures ever

• October 31, 2014 31 Oct'14

  Pirate Bay co-founder faces up to six years in jail

  Pirate Bay co-founder Gottfrid Svartholm Warg faces up to six years in jail after being convicted of hacking into computers in Denmark

• October 30, 2014 30 Oct'14

  BT sees increasing fibre demand, but sales remain flat

  BT attracts new fibre customers but fails to translate growth to revenues in the second quarter of 2014

• October 28, 2014 28 Oct'14

  IT workers better off with IT service provider, says Lufthansa CFO

  Lufthansa CTO says outsourcing deals could put some employees in a better position

• October 24, 2014 24 Oct'14

  German multinational to transform IT infrastructure

  German company Vorwerk outsources IT infrastructure and application development operations to Cognizant

• October 22, 2014 22 Oct'14

  Liverpool council to save £30m taking BT joint venture in-house

  Liverpool City Council will save £30m over three years by taking its Liverpool Direct Ltd joint venture back in-house