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GE Digital extends asset performance management portfolio with ServiceMax

GE Digital increases the reach of its Predix platform with robotics and artificial intelligence to tackle inefficiencies in industrial processes

Following on from its $915m acquisition of ServiceMax in November 2016, GE Digital has fleshed out its strategy for an industrial internet, bringing together predictive analytics and asset management.

According to GE, it is critical for asset-intensive industries to shift from a reactive, break/fix service model to a predictive model to reduce cost and eliminate downtime. This change will help companies better understand potential equipment issues pre-emptively or act on them quickly with the correct tools and parts.

“The Industrial Internet is enabling companies to take advantage of possibilities that previously seemed out of reach. But, in many ways, we are still in the early stages of this transformation journey as companies seek to move from gaining insight to taking action and as automation gives way to autonomous systems,” said Bill Ruh, CEO of GE Digital.

Available in late 2017, the combination of ServiceMax and GE’s asset performance management (APM) products aims to help industrial companies to transform how they predict, manage and service the asset lifecycle.

The company has made progress embedding its Predix analytics platform into industrial processes

In 2016, GE’s Marine Solutions and Maersk Drilling announced a partnership to collaborate on a data analytic-driven pilot project using Predict and GE’s APM product, which looked at increasing Maersk’s drilling vessel’s productivity by reducing maintenance costs by up to 20%.

A third of the more than 170 Jenbacher gas engines at French energy services company Dalkia’s now use GE’s myPlant APM system, powered by Predix.

GE chairman and CEO Jeff Immelt said: “Investment in technology, such as automation, advanced manufacturing, and artificial intelligence – along with new skills – can transform industry and drive productivity. GE has long been committed to Europe, and we are invested in its future.” 

Read more about GE Digital

  • GE’s digital division is now a fully fledged software business with the introduction of an asset performance management system.
  • GE has acquired ServiceMax, with plans to bolster Predix predictive maintenance with services for industrial companies.

To tie in with the ServiceMax and APM offering, GE has also setup a new organisation, Avitas Systems, a data-driven company that will use predictive data analytics, robotics and artificial intelligence (AI) to deliver advanced inspection services to the oil and gas, transportation and energy industries. 

Alex Tepper, managing director of Avitas Systems, said: “We deploy state-of-the-art robotics and cloud-based technology to give customers the customised service and insights-based data they need to advance from reactive to predictive repair – no matter where their assets are located.”

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