Over a third of businesses will get rid of IT staff to cut costs in the coming months, but most are not simultaneously reducing their expectations of the level of service they will get.
According to research of 500 IT decision-makers by supplier Affiniti, 75% of businesses arereducingIT spending, but only 3% are reducing service level agreements.
"The research reveals that many IT departments are setting themselves up to fail in their short-term commitments, but also that they will not be adequately positioned to lead their company through the upturn which is widely predicted to begin in late 2009/early 2010," said Affinity.
Paul Renucci, director at Affiniti, said IT departments must find alternatives to reducing staff numbers. "IT departments risk missing out on a once-in-a-generation opportunity to get away from being seen as just a cost centre.They must present themselves to the board not only as delivering intelligent cost savings in the short term, but also as leading innovation which will underpin a successful strategy during the upturn"