Glasgow City Council, one of the UK’s largest, is rolling out an IP network over the next six months that will provide data, video and voice services to more than 30,000 employees.
The network upgrade is the latest to be delivered under a £42m deal with telecoms supplier Thus that Glasgow signed in 2004.
Thus will install the Cisco Unified Communications System and a new contact centre that will be multi-lingual.
Glasgow provides services to more than 600,000 people. Its network infrastructure had developed in an ad hoc way and needed to be consolidated.
Last year, Glasgow announced the largest shared services project in local government when it signed a deal with other public sector agencies in Strathclyde to jointly run services with a combined budget of some £1bn a year. (Link to Glasgow Council targets savings with £1bn shared services.)
Glasgow councillor Alan Stewart said that the council will cut its maintenance costs by moving to a single network.
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