News
IT operations management and IT support
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April 03, 2023
03
Apr'23
Better SME connectivity could contribute more than £5bn a year to local economies
Operator research finds almost two-thirds of small to medium-sized enterprises in UK’s second city reveal their business could grow faster if they had access to better tech
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April 03, 2023
03
Apr'23
Three-day Capita outage was result of cyber attack
Public sector outsourcer Capita has confirmed a major outage which began on 31 March was the result of a cyber attack affecting its Office 365 apps
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March 31, 2023
31
Mar'23
Generative AI central to Accenture’s tech vision
Generative AI will play a central role over the next 10 years as the digital and physical world become more and more integrated
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March 30, 2023
30
Mar'23
OSC&R supply chain security framework goes live on Github
The OSC&R framework for understanding and evaluating threats to supply chain security has made its debut on Github to allow anybody to contribute to the framework
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March 30, 2023
30
Mar'23
NCSC issues revised security Board Toolkit for business leaders
National Cyber Security Centre calls on CEOs and senior business leaders to take a more hands-on approach to cyber resilience with the launch of revised board-level tools
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March 30, 2023
30
Mar'23
Reactive approach to cyber procurement risks damaging businesses
Too many organisations are following a reactive approach to cyber security, which WithSecure believes is stifling security teams ability to demonstrate value and align with business outcomes
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March 30, 2023
30
Mar'23
3CX unified comms users hit by supply chain attacks
Ongoing supply chain attacks against customers of UC firm 3CX appear to be linked to North Korean threat actors
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March 29, 2023
29
Mar'23
UK government publishes AI whitepaper
Artificial intelligence whitepaper outlines UK government’s proposals to regulate the technology, which are based around creating an agile, “pro-innovation” framework
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March 29, 2023
29
Mar'23
Generative AI presents opportunities and challenges to UK schools
Generative AI and LLMs hold great potential for use in the classroom, but the privacy and security implications of its use must be carefully considered, says the Department for Education
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March 28, 2023
28
Mar'23
Microsoft expands AI Copilot project into security realm
New Microsoft service, Security Copilot, will supposedly expand the reach, speed and effectiveness of cyber teams
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March 28, 2023
28
Mar'23
Apple security updates fix 33 iPhone vulnerabilities
A larger-than-usual update to Apple’s mobile operating system fixes more than 30 distinct vulnerabilities, including two serious issues that may potentially affect device kernels
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March 28, 2023
28
Mar'23
BNP Paribas moves to Swedish datacentre in high-performance computing strategy
BNP Paribas is moving data-intensive workloads to a Swedish datacentre to increase capacity while reducing its carbon footprint
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March 28, 2023
28
Mar'23
Europol warns cops to prep for malicious AI abuse
In a report looking at how large language models can be used by criminals, Europol’s Innovation Lab calls on law enforcement agencies to prepare themselves for wide-ranging impacts on their work
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March 28, 2023
28
Mar'23
Ethical hackers urged to respond to Computer Misuse Act reform proposals
The deadline for submissions to the government’s consultation on reform of the Computer Misuse Act is fast approaching, and ethical hackers and security experts need to make their voices heard, says Bugcrowd
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March 28, 2023
28
Mar'23
Barclays makes further cut to branch network
Barclays cuts another 14 branches from its network as it continues to see a migration to digital banking channels
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March 27, 2023
27
Mar'23
Many of world’s biggest banks lack transparent policies for responsible AI
It is unclear whether many of the world’s largest banks have adopted and are using ethical artificial intelligence development principles
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March 27, 2023
27
Mar'23
Most Singapore organisations operate distributed IT infrastructure
More than two-thirds of organisations in Singapore use a mix of private and public clouds as well as on-premise and hosted datacentres, even as they face challenges with data management and complexity
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March 24, 2023
24
Mar'23
National Crime Agency sting operation infiltrates cyber crime market
The UK National Crime Agency has tricked thousands of potential cyber criminals into registering with a fake website pretending to offer tools for creating DDoS attacks
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March 24, 2023
24
Mar'23
Accenture to cut 19,000 jobs globally
Accenture is cutting ‘structural’ costs which includes a reduction of 19,000 staff and a consolidation of office space
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March 23, 2023
23
Mar'23
Nationwide Building Society begins another ‘generational’ tech change
Nationwide Building Society's migration of its payments to a cloud-based software platform is a ‘generational change’
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March 23, 2023
23
Mar'23
Podium taps ChatGPT for reputation management
The customer interaction and payment specialist with operations in Australia has integrated ChatGPT into its platform to help local businesses respond to customer reviews on social media
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March 22, 2023
22
Mar'23
Government launches seven-year NHS cyber strategy
The new Cyber Security Strategy for Health and Adult Social Care lays out a plan for promoting cyber resilience in the sector by 2030 to protect services and patients alike
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March 22, 2023
22
Mar'23
Telent completes communications systems upgrades at HS1 railway stations
Telent designs and installs data network and management system at four international stations
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March 21, 2023
21
Mar'23
Hitachi Energy emerges as victim of Clop gang’s Fortra attack
The power and energy division of Japanese conglomerate Hitachi has disclosed that it has fallen victim to a Clop cyber attack, but insists customer data is safe
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March 21, 2023
21
Mar'23
Danish law firm transforms digital collaboration through core system replacement
NJORD has transformed how it shares documents among lawyers through a cloud-based platform
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March 21, 2023
21
Mar'23
Ransomware gangs harass victims to ‘bypass’ backups
Analysis reveals how cyber criminal gangs are turning to extensive, targeted harassment campaigns to force victims to pay up, even if their backups are in good order
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March 17, 2023
17
Mar'23
CIO interview: Russ Thornton, chief technology officer, Shawbrook Bank
Russ Thornton swapped life on the theatre podium for financial services IT, but thrives in an environment where orchestrating IT teams is a core skill
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March 16, 2023
16
Mar'23
BEC attacks doubled in 2022, outstripping ransomware
Massive growth in the volume of Business Email Compromise or BEC attacks was linked to a surge in successful phishing campaigns, according to data from Secureworks
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March 16, 2023
16
Mar'23
Rubrik customer, partner data exposed in possible Clop attack
Rubrik was supposedly compromised by the Clop ransomware gang via a zero-day vulnerability in a managed file transfer software package it uses
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March 16, 2023
16
Mar'23
Mandiant: Dangerous MS Outlook zero-day widely used against Ukraine
A zero-day vulnerability in Microsoft Outlook that was fixed in the March Patch Tuesday update has likely been actively exploited by Russian actors for a year or more, and its use will now spread rapidly
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March 15, 2023
15
Mar'23
IT gives Ukrainian economy resilience in the face of adversity
Computer Weekly speaks to IT companies from Kharkiv a year after the Ukrainian city became headline news across the world as Russian troops invaded
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March 15, 2023
15
Mar'23
Chinese Silkloader cyber attack tool falls into Russian hands
A loader tool used by Chinese cyber criminals seems to have been enthusiastically taken up in recent weeks by Russian ransomware operators
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March 15, 2023
15
Mar'23
Microsoft patches Outlook zero-day for March Patch Tuesday
A highly dangerous privilege escalation bug in Outlook is among 80 different vulnerabilities patched in Microsoft’s March Patch Tuesday update
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March 14, 2023
14
Mar'23
How William Hill’s IT copes with big sporting events
The Grand National is one of those events that pushes online betting sites beyond their limits. Understanding where there are bottlenecks is key
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March 14, 2023
14
Mar'23
NCSC warns over AI language models but rejects cyber alarmism
The UK's NCSC has issued advice for those using the technology underpinning AI tools such as ChatGPT, but says some of the security doomsday scenarios being proposed right now are not necessarily realistic
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March 13, 2023
13
Mar'23
Subpostmaster demands names of Post Office executives who crushed him to suffocate truth
One Post Office scandal victim was deliberately destroyed by the Post Office to deter other subpostmasters from challenging the integrity of its core computer system
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March 13, 2023
13
Mar'23
MI5 to oversee new National Protective Security Authority
The new National Protective Security Authority will address various national security threats including state-sponsored cyber espionage against UK targets
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March 13, 2023
13
Mar'23
BAI Communications outlines growth ambitions as it transforms into Boldyn Networks
Looking to create a global neutral host partner of choice for customers, BAI Communications rebrands to support mobile and fixed network operators and customers in the transit, venue, government, military and enterprise sectors with an integrated ...
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March 13, 2023
13
Mar'23
SolarWinds doubles down on APAC business
SolarWinds teams up with key systems integrators in the APAC region to develop joint offerings as it bolsters its capabilities in observability and autonomous operations
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March 10, 2023
10
Mar'23
Government departments need to better understand digital transformation or efforts will ‘peter out’
National Audit Office report says that the people making digital transformation decisions in government don't properly understand the challenges
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March 09, 2023
09
Mar'23
Millions in the Arab world use VPNs to overcome restrictions and bandwidth throttling
Citizens in the Arab world are using VPNs to help them bypass internet restrictions and increase available bandwidth
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March 07, 2023
07
Mar'23
IT worker evidence reveals a toxic Post Office IT helpdesk that discriminated against subpostmasters
IT worker tells public inquiry that the Post Office Horizon helpdesk was toxic, rudderless and racist
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March 07, 2023
07
Mar'23
Nationwide goes cloud native to transform payments
Nationwide Building Society is moving retail payments from on-premise systems to a cloud-native platform
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March 03, 2023
03
Mar'23
White House unveils National Cybersecurity Strategy
The strategy will focus on ensuring closer collaboration on cyber security between government and industry, while giving software and other tech companies a bigger role in combatting threats due to their resources and expertise
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March 03, 2023
03
Mar'23
Shawbrook Bank uses Pegasystems for low-code business process rewrite
SME lending and savings bank Shawbrook Bank is using a low-code platform from Pegasystems to rewrite outdated business processes
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March 02, 2023
02
Mar'23
UK government migration scheme to boost tech ties with India
The UK has agreed to allow thousands of young Indian professionals to work for two years in the UK as part of a migration exchange
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March 01, 2023
01
Mar'23
APAC is proving to be ‘substantial growth engine’ for Rimini Street
Rimini Street CEO Seth Ravin outlines growth opportunities in Asia-Pacific and discusses the company’s move up the support value chain
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February 28, 2023
28
Feb'23
Post Office’s most senior executives hushed up Horizon errors, public inquiry told
The Post Office messaging strategy was designed to reassure staff that the Horizon accounting system was robust after Computer Weekly first revealed problems in 2009
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February 23, 2023
23
Feb'23
WithSecure proposes ‘undo’ button for ransomware
WithSecure’s Activity Monitor technology supposedly overcomes the shortcomings of sandbox test environments, and may be able to stop ransomware attacks from ever happening
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February 23, 2023
23
Feb'23
Aryaka brings managed SD-WAN and SASE to more markets, verticals
Aryaka adds rich capabilities and innovations to accelerate the adoption of its cloud-based delivery for network and security services and to enable acceleration for improved application performance for increasingly hybrid workforces